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Amal Baskar

System Administrator
Self-motivated and intuitive IT professional and system administrator looking to enhance
troubleshooting skills with live issues in various operating systems to pursue greater system
maintenance and user training opportunities.

EDUCATION
amalandamal007@gmail.com
Undergraduate-B.Sc Computer Science-85%
JJ College of Arts and Science
6383123110 06/2018 - 05/2021, Pudukkotai

Pudukkotai, India Higher Secondary School-80%


Government Model Higher Secondary School
06/2017 - 05/2018, Pudukkotai
SKILLS
Teamwork SSLC-90%
Nizam Oriented Arabic High School
06/2015 - 04/2016, Pudukkotai
Leadership

Time-management
WORK EXPERIENCE
Constructive Criticism
System Administrator
Tata Consultancy Services -1 year experience.
Problem Solving 09/2021 - Present, Chennai
Tasks
Provided support to IT Infra setup operations for various Offshore Delivery Centre(ODC)
creations from the mux end to user port end.
Managing Team to meet IT Business as usual (BAU) like compliance,change,incidents,problem
LANGUAGES and capacity management activities to make sure that the site dashboard score card within the
Tamil definied level.
Full Professional Proficiency Providing solutions to the tickets and change requests raised by the user through the tool
provided by the organization ultimatix and to meet the service level agreement(SLA)of the tech
English process.
Full Professional Proficiency Involved in enhanced troubleshooting to find the root cause of the issue and to provide with the
immediate solution.
Tracking,reporting and verifying defects to ensure that issues are resolved promptly.

INTERESTS Efficient reporting on daily ,weekly and monthly basis.

Sports

PROJECT RESPONSIBILITIES
Photography
System Administrator
Responded to technical issues of the internal customer in PC's and server hardware, LAN, WAN, operating
Volunteering systems, configuration issues and deployment of large number of PC's in a work station.
Closely interacting with internal process and audit team to achieve the desired objectives and implement
process improvements.
Deploying IT Assets in production floor as instructed by asset officer.
Book hardware calls to vendors if the ticket needs hardware changes.

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