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Institutional
Exploring firm performance pressures
by institutional pressures driven GSCM
practices
driven green supply chain
management practices 415
Abstract
Purpose – Environmental concerns are rapidly increasing in the industries across the world. They are a
more serious issue, especially, in the developing countries due to the prevalence of old practices and outdated
technology. The purpose of this paper is to understand the role of institutional pressure and environmental
orientation of the firm in adopting green supply chain management (GSCM) practices, and thereon the effect
of GSCM on the firm’s performance.
Design/methodology/approach – By employing survey methodology using purposive sampling
technique, the data were collected from 229 respondents who were working as supply chain management
professionals in various manufacturing firms. The hypotheses were tested through partial least square
structural equation modeling (PLS-SEM).
Findings – The findings reveal that both institutional pressures and environmental orientation significantly
impact GSCM practices. The result further shows that GSCM practices have a positive effect on the
environmental and economic performance as well as customer effectiveness.
Originality/value – Industries in the developing economies like Pakistan are reluctant to implement GSCM
practices due to the perception of ambiguous financial implications. This study signifies that institutional
pressures act as an effective driving force for change management and compliance.
Keywords Green supply chain management, Environmental performance, Economic performance,
Environmental orientation, Institutional pressure, Customer effectiveness
Paper type Research paper
1. Introduction
Supply chain management is considered an important factor in environmental
management (e.g. Wu and Dunn, 1995; Florida, 1996; Min and Galle, 1997). The recent
years have witnessed a substantial shift in the use of organizational strategies for
enhancing the social and environmental performance of organizations (Hart and Milstein,
2003). Due to the increased environmental awareness, organizations are increasingly
inclined toward adopting the green supply chain management (GSCM), which is a process
Smart and Sustainable Built
in which products or services are sourced, produced and delivered by eco-friendly Environment
processes in order to fulfil the stakeholders’ concerns (Ahmed et al., 2018). Moreover, Vol. 8 No. 5, 2019
pp. 415-437
studies on GSCM recommend that the authorities and decision makers need to © Emerald Publishing Limited
2046-6099
considerably improve efficiency and effectiveness of their work (Chen and Lu, 2016). DOI 10.1108/SASBE-04-2018-0022
SASBE Recent research has found that the environment-friendly practices enhance organizations’
8,5 efficiency and increase their profits by reducing the wastage (Khan et al., 2019).
GSCM is evolving as the new managerial philosophy that organizations can adopt to
attain their economic objectives by reducing their effects on environment and improving
their environmental efficiency (Van Hoek, 1999). Moreover, greening the supply chain
and operations increases competitive and cooperative advantages, leading to increased
416 competitiveness and economic performance (Rao and Holt, 2005; Choi and Hwang, 2015).
Several studies have highlighted the potential advantages of GSCM, such as enhancement
of perceived reputation of organizations, increasing efficiency and effectiveness, process
differentiation and revenue growth, to motivate managers for its adoption (Rao and Holt,
2005; Wu and Pagell, 2011; Golicic and Smith, 2013). Therefore, to maintain equilibrium
between both economic and environmental performance, the managerial approach of GSCM
needs to be developed and adopted (Felice et al., 2013). Moreover, key factors that have been
leading the integration of environmental management and sustainability are compliance
with rules and regulations, and legislation (Green et al., 2012). Companies need to develop
their capabilities to manage and control the environmental performance of their operations
to tackle strict institutional protocols along with an increase in customer demand.
The impact of institutional pressures can be a driving factor to bring behavioral shift in the
focal firm to become socially responsible by adopting GSCM practices in order to meet
environmental objectives (Ciliberti et al., 2011).
Zhu et al. (2012) stated that GSCM is still a new idea in many manufacturing
industries. Recent studies in this area have revealed that most of the businesses in
developing Asian countries will face serious environmental issues in the next couple of
decades due to environmental degradation and scarcity of resources (Zhu et al., 2005;
Shipeng and Linna, 2011; Wu et al., 2011; Diabat and Govindan, 2011; Zhu et al., 2012).
According to US Census Bureau, Pakistan is the sixth most densely populated country in
the world (www.census.gov). Water scarcity and environmental degradation are some of
the major concerns in this region (Khan et al., 2019). Developing countries have to change
and design their supply chain to make it environment friendly (Mudgal et al., 2009).
Industries, especially in Pakistan, are reluctant to implement green chain management
practices due to the perception of negative financial implications (Ahmed et al., 2018),
which hinders their self-motivated adoption of green practices. Institutional pressure,
therefore, acts as an effective driving force for change management and compliance in
such scenarios.
The results of the past studies specially conducted in the context of developing countries to
explore the influence of green practices on various performances outcomes of the
organizations, have reported mixed outcomes (Vijayvargy et al., 2017; Ahmed et al., 2018;
Wu et al., 2015; Zhu et al., 2013, Zhu and Sarkis, 2006). These studies also reflect that
organizations sometimes consider the implementation of GSCM practices to be a burden on
their limited resources (Ahmed et al., 2018). GSCM activities performed by an organization are
considered crucial for the improvement of organizational performance (Zailani et al., 2012).
Moreover, flexibility of resources and redundancies help a firm’s operations in building up
customer effectiveness by increasing agility and adaptability (Ahmed et al., 2019), but GSCM
practices are more effective in making the process leaner and waste free (Mumtaz et al., 2018).
According to Teixeira et al. (2016), GSCM has started to be considered as an important
management tool in the recent years, but its implementation and execution remain a problem
mostly in developing countries, owing to the lack of motivation and understanding on the part
of managers and administrators. Industrialists and investors feel that implementation of
GSCM practices has no significant impact on engaging customers. In addition, the research
conducted in the developing countries has found GSCM to have an ambiguous effect on
various performance outcomes (Teixeira et al., 2016; Geng et al., 2017; Ahmed et al., 2018).
Some research works on the subject of green supply chain have found significant impact of Institutional
GSCM practices on the economic and environmental outcomes of the organizations (Golicic pressures
and Smith, 2013). However, financial benefits or cost‒benefit trade-offs related with the GSCM driven GSCM
are still not clear in the literature. For instance, Younis et al. (2016) found that none of the
GSCM practices have any significant impact on environmental performance. Similarly, the practices
impact of green supply chain practices over economic performance is still not clear (Zhu et al.,
2012). Therefore, it is highly important for the managers and practitioners to understand the 417
driving forces for implementing GSCM practices and their subsequent effects on performance,
especially in the context of a developing country like Pakistan.
Considering the conflicting results of the past studies, the objective of the current
research is to investigate the role of organizations and stakeholders as motivators in the
adoption and implementation of green supply chain management practices. Additionally,
this study will explore the effects of implementing common practices of green supply chain
on different aspects of corporate performance. The contribution of this study is
multifaceted: first, it contributes to the literature on GSCM domain by evaluating the impact
of GSCM on economic and environmental aspects. Second, this study provides insight into
the performance outcomes by deploying GSCM practices. Third, it contributes important
implications to the industry by providing guidance to the managers to develop and
implement successful GSCM practices in their organizations.
Therefore, this study aims to answer primarily two research questions:
RQ1. What are the driving forces in the implementation of GSCM practices in a firm?
RQ2. What is the impact of GSCM practices on various dimensions of firm performance?
The rest of the research paper is organized in the following sections: Section 2 deals with
review of the relevant past studies and hypotheses development, Sections 3 and 4 include
methodology and data analysis, whereas the final section contains discussion, conclusion
and managerial implications.
2. Literature review
2.1 Theoretical background
The research model in the current study is based on two theories: the resource-based theory
(RBT) and the institutional theory. The RBT gives the basis for identifying organizational
orientations toward the environment, which set supply chain relationships with
environmental responsibility and GSCM practices as a strategic step to create value
(Hart and Dowell, 2011). Moreover, the RBT states that firms compete in the market on the
basis of unique strategic capabilities, and it is assumed that differences in the capabilities
of the competing firms help in maintaining differences in performance (Choi et al., 2018;
Kirchoff et al., 2016; Barney, 1991; Sirmon et al., 2007). GSCM is an advantage that
cannot be easily nullified, and it is considered to be a valuable asset for any organization
(Barney, 1986; Guang Shi et al., 2012; Choi et al., 2018). However, it is an intangible
advantage, so it is difficult to be replicated (Chan et al., 2012).
Firms tend to take initiatives that can make them acceptable in the society.
Consequently, the adoption of some organizational policies may increase a firm’s legitimacy
to be operated by the external factors and/or stakeholders. Therefore, institutional theory
that deals with pressures on the organizations to adopt environment-friendly practices is
used in the current study (Agarwal et al., 2018). According to this theory, environmental
configuration is influenced by three factors: normative pressure, coercive pressure and
mimetic pressure (DiMaggio and Powell, 1983). The normative pressure deals with external
pressure of customers, suppliers and similar forces that have invested their interest in the
organization (Yang, 2018). The coercive pressure is exerted by powerful entities such as
SASBE government authorities (Rivera, 2004; Agarwal et al., 2018), whereas mimetic pressure is the
8,5 one that a firm takes from its competitors (Saeed et al., 2018), such as the pressure to adopt
the best practices from the organizations that are working in the same industry.
3. Research methods
The current study adopted quantitative research approach that provides the advantage of
producing a more general picture of a population through sampling and the use of statistical
techniques (Kelle, 2006). The survey methodology was adopted wherein a self-administered
questionnaire was used to collect data from the respondents.
Environmental Economic
Orientation Performance
GSCM Environmental
Practices Performance
Institutional Customer
Pressure Effectiveness
Figure 1.
Conceptual framework IPC IPN IPM
3.1 Measures Institutional
For the purpose of data collection, a self-administered questionnaire was developed. It was pressures
divided into two parts: the first part consisted of measuring items adapted from previous driven GSCM
research works, whereas the second part consisted of questions related to demographic
details of the respondents. The details of the measuring items are summarized in Table I. practices
The present study has two higher order constructs, namely institutional pressure
(normative, coercive and mimetic pressures as first orders) and GSCM practices (eco-design, 421
supply chain partnering and internal environment management). All measuring items were
on a five-point Likert scale, ranging from 1: Strongly Disagree to 5: Strongly Agree. Prior to
the data collection, the questionnaire was validated by industry and academic experts, and
their suggestions were incorporated to ensure its face and content validity.
3.2 Sample
In order to meet the objective of this study, supply chain professionals and managers from ISO
14000 and ISO 14001-certified companies from Karachi, Pakistan, were selected. The purposive
sampling technique was used for data collection and the respondents were assured of data
protection and anonymity. During the first quarter of 2017, around 800 questionnaires were
distributed, but after data screening, the final sample size of the research was of 229 respondents,
with the response rate of 28 percent. The sample size of the current study met the threshold of
minimum sample size based on 10 times rule method, recommended by Hair et al., (2011).
In order to counter the common method biasness, the procedural guidelines as discussed
by MacKenzie and Podsakoff (2012) were followed, especially at the stages of designing
questionnaire and administering it to the respondents. Due to non-response bias, late
respondents were considered as non-respondents as per their behavior (Saeed et al., 2018);
therefore, the sample was divided into two groups of early and late respondents.
Both groups’ means were compared through independent t-tests, and the results were found
to be insignificant at 5 percent level. This result supports the absence of non-response bias
in our study.
The demographic profiles of the respondents are summarized in Table II.
No. of
Constructs items Source
Environmental orientation (EO) 6 Banerjee et al. (2003) and Fraj-Andrés et al. (2009)
Internal E-Management (IEM) 4 Zhu et al. (2008) and Bowen et al. (2001)
Supply Chain Partnering (SCP) 6 Zhu and Sarkis (2004), Zhu et al. (2008) and Melnyk
et al. (2003)
Eco-design (GED) 4 Zhu and Sarkis (2004), Zhu et al. (2008), and Melnyk
et al. (2003)
Institutional pressure ‒ Coercive (IPC) 3 Zhu et al. (2013)
Institutional pressure ‒ Normative (IPN) 4 Zhu et al. (2013)
Institutional pressure ‒ Mimetic (IPM) 3 Zhu et al. (2013)
Economic performance (EP) 4 Zhu et al. (2013)
Environmental performance (ENP) 4 Zhu et al. (2013) Table I.
Customer Effectiveness (CE) 2 Fugate et al. (2010) and Min et al. (2007) Details of measures
SASBE Parameters Categories Frequency %
8,5
Firm size 50‒150 employees 30 13
151‒250 employees 65 28
251Wemployees 134 59
Firm nature of business Textile 35 15
Garments 48 21
422 Automotive 24 10
Pharmaceutical 32 14
Others 90 39
Working experience 1‒4 years 44 19
5‒9 years 116 51
10 and above 69 30
Current designation Asst. Manager 93 41
Deputy Manager 81 35
Table II. Manager 40 17
Respondents’ profile Above the Manager 15 7
structural equation modeling (CB-SEM), PLS-SEM has the tendency to explain more
variance of the data, and it is strongly recommended for testing the hypotheses in theory
exploration involving complex models with relatively small sample size (Hair et al., 2017);
therefore, it has been termed “Silver Bullet” (Hair et al., 2011). Many GSCM-related previous
studies have also applied PLS-SEM (Ahmed et al., 2018; Saeed et al., 2018; Agarwal et al.,
2018; Vanalle et al., 2017), hence justifying the robustness of this technique in the similar
context. The current study adopted the two-step method, discussed by Hair et al. (2016),
which includes the assessment of outer and inner models.
Second, a method advised by Fornell and Larcker (1981), a correlational matrix, which is the
square root of AVE with the absolute value of the correlational of the construct in rows and
columns, as shown in Table VI. According to the suggested test, the value of the diagonal of
each construct (represents square roots of AVE) is higher than its own column and row
(represents correlations among constructs). Third by heterotrait‒monotrait ratio (HTMT)
test, in which all the values of construct should be less than 0.9 (Hair et al., 2017), as
mentioned in Table VII.
can be examined through p-values, but these only provide significance. For effect size,
Hair et al. (2017) defined the thresholds of 0.02 as weak, 0.15 as moderate and 0.35 as strong
effect. The values of the effect sizes ( f2) are shown in Table IX.
4.2.2 Hypotheses testing. As per Table IX, there is a significant effect of environmental
orientation on GSCM at the 0.01 level of significance (β ¼ 0.33, t ¼ 4.55, p o 0.01).
Moreover, institutional pressure also has a significant impact on GSCM at the 0.01 level of
significance (β ¼ 0.43, t ¼ 6.24, p o 0.01). Consequently, GSCM has a significant and
positive impact on customer effectiveness at the 0.01 level of significance (β ¼ 0.32,
t ¼ 4.88, p o 0.01). Similarly, GSCM has a positive effect on economic performance
(β ¼ 0.38, t ¼ 8.38, p o 0.01) and environmental performance at the 0.01 level of
significance. Therefore, all the proposed hypotheses from H1 to H5 were supported. The
hypotheses testing results are presented in Figure 2.
CE 0.809
EO −0.148 0.729
EP 0.480 0.003 0.780
GCD 0.093 0.300 −0.057 0.761
IEM 0.115 0.480 0.178 0.189 0.745
IPC 0.267 0.318 0.198 0.275 0.473 0.783
IPM 0.408 0.377 0.400 0.070 0.214 0.322 0.798
IPN 0.168 0.362 0.315 0.187 0.376 0.325 0.511 0.783
SCP 0.383 0.427 0.509 0.147 0.629 0.385 0.516 0.345 0.737 Table VI.
ENP 0.160 0.312 0.226 0.305 0.515 0.331 0.304 0.369 0.401 0.828 Fornell‒Larcker
Source: Authors’ estimation criterion
Construct R2 Q2
The findings of this research reveal that both strategic orientation and institutional pressures
are important to influence organizations to adopt green supply chain practices, with
institutional pressure exhibiting a higher effect size. The findings further reveal that among
different types of institutional pressures, normative pressure exerted by customers and
supply chain partners has the highest effect, followed by mimetic and coercive pressures.
Organizations that adopt GSCM practices are found to be mostly focused on building supply
chain partnerships with stakeholders in order to reap maximum benefits. On the performance
front, this study found very positive outcomes on triple bottom line. It was also found that
GSCM practices strongly impact the environmental performance as a corporate social
responsibility, which is quite beneficial for gaining customers’ attention. Moreover, GSCM
practices were also found to have a significant impact on firms’ economic performance and
customers’ effectiveness.
5.2 Discussion
Majority of the manufacturers in the developing countries like Pakistan try to avoid
penalties imposed by the government authorities and trading organizations on account
of environmental violation to avoid economic loss. This makes organizations and
decision makers willing to adopt GSCM practices that can save them from such unwanted
SCP1 SCP2 SCP3 SCP4 SCP6 Institutional
13.471 32.083
12.734 25.058 9.877
pressures
GED1 GED2 GED3 GED4
IEM2 IEM3 IEM4 driven GSCM
5.370 5.876 6.409 7.695
11.984
practices
16.474 19.978
SCP
427
GCD
IEM
0.917 (0.000)
IPM1
27.697
IPM2 65.573
10.120
IPM3
IPM Figure 2.
SEM output
Note: Path coefficients and t-statistics
losses (Vanalle et al., 2017). This study has further shown that institutional pressures,
which include normative, mimetic and coercive pressures, force Pakistani firms to
implement GSCM practices. Such firms tend to apply GSCM practices due to the
institutional pressure, unlike the firms from developed countries that implement
the GSCM policies mainly to uphold laws and due to media and non-governmental
organizations (NGOs; Zhu et al., 2010; Zailani et al., 2012).
As environmental concerns are on the rise, the policy makers and environmentalists
must exert more institutional influence on the industries in order to meet the requirements
for environment-friendly practices. Moreover, internal motivation and strategic focus on
environmental protection from top‒bottom approach are important for effective
implementation of GSCM practices (Ahmed et al., 2018). Therefore, managers and
strategists must also work on their strategic environmental orientation through clear
communication to all the stakeholders regarding the goals and expectations from each other
to get better GSCM operations in place to get maximum benefits out of it (Kirchoff et al.,
2016). Finally, this research also proves that GSCM practices can directly lead to
improvement in the firm’s performance, which must be the motivating factor for all
stakeholders and decision makers to adopt these practices in letter and spirit.
5.3 Recommendations
In the light of aforementioned discussion, this research provides practical implications for
organizations and policy makers. It has important implications for manufacturers who can
achieve improved economic performance by implementing green supply chain practices.
Manufacturers need to understand the structural relationships between internal and
SASBE external aspects of implementing GSCM practices and should ensure the coordination of
8,5 the firm’s activities for better environmental and operational performance. The findings
also have practical implications for public policy makers and regulators who need to
motivate manufacturers and managers of firms to implement green supply chain practices
within their organizational activities, as mimetic and normative forces of institutional
pressure have been found to be influential antecedents affecting the implementation of
428 GSCM practices in operations. Government bodies should also promote the importance of
green environment and create awareness of its benefits among the manufacturers and
managers, as they have the authority to force the organizations to bring eco-friendly
changes in their operations.
This study also provides guidance to managers about the prerequisites of developing
and implementing successful and valuable green supply chain practices in an
organization. The important role of strategic organizational orientation, such as
environmental orientation, should be kept in mind to control and follow the strategic
direction of GSCM practices, rather than simply responding to outer pressures.
Furthermore, the significant impact of GSCM on three performance outcomes of an
organization can allow managers to achieve more balanced performance. In the
light of our findings, by adopting environment-friendly practices, managers can enhance
both efficiency and effectiveness of their organizations in the pursuit of sustainable
competitive advantages.
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SASBE Appendix
8,5
Environmental Orientation (EO)
• Employees in our business unit understand the importance of environmental responsibility.
• Our business unit focusses on environmental awareness in our operations.
436 • Environmental responsibility is important to our business unit.
• The ability of our business unit to create a positive image of environmental responsibility
is important.
Corresponding author
Arsalan Najmi can be contacted at: arsalan-najmi@hotmail.com
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