TEAMWORK

& CONFLICTS

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 Arguments
• It is more difficult to get the best out
of a team of people than from
individuals.
• The performance potential of a team is
much higher than that of the
individuals.

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 TEAMWORK
• It is too easy to get loss and less
out of a group than out of
individuals as a result of poor
management.

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 TEAM WORK
• Providing support to those who
need it.
• Encourages behaviours such as
listening & responding to view
points of others, giving benefit
of doubt to others.
• Recognizing the interests &
achievements of others.
• Promoting performance as
individuals and the
performance of the entire
organization.

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 What are the DIFFERENCES BETWEEN A GROUP
AND TEAM?

Team

Group
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 Group
• Strong, clearly focused.
• Individual accountability.
• The group’s purpose is
the same as the broader
organizational mission.
• Individual work products.
• Runs efficient meetings.
• Measures performance
indirectly by its influence
on others.
• Discusses, decides, and
delegates.
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 Team
• Shared leadership roles.
• Individual and mutual
accountability.
• Specific team purpose that the
team delivers.
• Collective work products.
• Encourages open-ended
discussions, active problem
solving meetings.
• Measures its effectiveness direct
by collective work products.
• Discusses, decides, & does real
work together.

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 Qualities of a Team

• Members care for one another

• Members know what is
important
• Members communicate with
one another
• Members grow together

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 Qualities of a Team…
• Members place individual rights beneath the best
interest of the team
• Each team member plays a special role
• Team has enough members to share the work
• Members know exactly where the team stands
• Members are willing to pay the price

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 Defining Team Work
“Achieving a common purpose through
collaboration with others is a unique work
experience. Individuals working effectively
together for a common purpose create a
force: a power to perform.”

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 What factors should be considered in the
process of assessing team Performance?

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 FOUR PRINCIPAL FACTORS

STRATEGIES

COMPOSITION OF MOTIVATION OF
TEAM INDIVIDUALS

WORKING
RELATIONSHIPS
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 evaluators
problem initiators
solvers
questioners
visionaries
leaders

The blend of the roles which team members are

capable of playing.
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 • Choosing the wrong strategies or
methods will give wrong results
regardless of the composition and
motivation of individuals.

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 COMPOSITION OF TEAM

number of people blend of skills

in the team

blend of the roles

which team
level of skills
members are capable
of playing

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 • To perform at its best a team requires
each member to apply maximum effort.

• However, it has to be recognized that the

team, its composition and methods of
working, have an effect on the motivation
of its members.

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 WORKING RELATIONSHIPS

It feels good to work in an

effective team where all the
members are working well
together.

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 Climate Process
issues issues

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 CLIMATE ISSUES
• amount of responsibilities
• authorities delegated
• clarity of objectives to team members
• standards of performances accepted
• team spirit of supports
• trusts amount members
• availability of rewards system

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 PROCESS ISSUES

• decision making
• methods of task
execution
• means of
information
exchange

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 END

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