Solution 2

Advantages

✔ The customers have easy access to the company because it offers the user

convenience as they can access the information such as product information.

✔ Low budget web development allows you to obtain a simple but efficient website or

app

✔ Webpages can provide personalization which helps to enhance the online shopping

experience.

Disadvantages

✔ Webpages can constantly crash and become unavailable to people causing them to not

gain access to the information they need

✔ Customers may feel hesitant to purchase from a website because they do not want

their payment information to be stolen and used by hackers.

✔ Lack of close examination because customer have to buy a product without seeing

how it actually looks. The electronic images of a product are sometimes misleading.
Solution three

Advantages

✔ Self-service checkouts allow more customers to be served in a shorter time, which

results in more purchases in a shorter time frame.

✔ The employees are relieved from a large workload, they can also solve queries in a

timely manner.

✔ It allows consumers to shop on their own time without feeling pressured or rushed.

Disadvantages

✔ Without much supervision, customers can easily rob the company.

✔ Self -service systems are more expensive than standard cashier lanes.

✔ Some items might not scan. If the item does not scan you may have to wait for an

associate to come and enter the bar code for you, which causes a delay.