An

Internship Report

ON

“HTML,CSS”

From

“Internshala Training”
Including
“Chatbox with Custom ChatBot”
SUBMITTED BY:

Satyam kumar Mishra(2101331550070)

Chhatish kumar(2101331550024)

Chhoti kumari(2101331550025)

(Group No -13)

Under Supervision of

Vatika jalali
Assistant professor

November 2022

DEPARTMENT OF COMPUTER SCIENCE AND ENGINEERING

(INTERNET OF THINGS)
NOIDA INSTITUE OF ENGINEERING AND TECHNOLOGY,
GREATER NOIDA
 INDEX

S. No. TITLE Pg No.

1. Introduction
2. Internship Certificate
3. Abstract
4. Technology Background
5. Project Problem Background
6. Project Modules
7. Snapshots of project
8. Applications
9. Reference

Session: 2022-23 Internship Report Department of CSE(IoT)

 An

Internship Report

ON

“HTML,CSS”

From

“Udemy”
Including
“Chatbox with Custom ChatBot”
SUBMITTED BY:

Satyam kumar Mishra(2101331550070)

Chhatish kumar(2101331550024)

Chhoti kumari(2101331550025)

(Group No -13)

Under Supervision of

Vatika jalali
Assistant professor

November 2022

DEPARTMENT OF COMPUTER SCIENCE AND ENGINEERING

(INTERNET OF THINGS)

Session: 2022-23 Internship Report Department of CSE(IoT)

 NOIDA INSTITUE OF ENGINEERING AND TECHNOLOGY,
GREATER NOIDA

Session: 2022-23 Internship Report Department of CSE(IoT)

Session: 2022-23 Internship Report Department of CSE(IoT)
 1. Introduction:
A chatbot is a software that talks with a user
(human): it is a virtual assistant able to answers a
number of user questions. Providing the correct
responses. In the last few years there has been a fast
growing up of the use of chatbots in various fields.
Such as health care, Marketing, education,
supporting systems, major companies have
developed several chatbots both for industrial
solutions and research: some of the most famous are
Apple Siri, Microsoft Cortana, Facebook M, and IBM
Watson. These are just some of the most popular
systems.

Perhaps the most common application of a Chatbot,

often seen and used in many online websites, is in
the form of a "personal assistant". In addition to
personal assistants, Chatbots can be used for a range
of services. These include booking taxis, filing
complaints, offering medical advice, offering fashion
advice, and simply being a conversationalist. With
the ability to integrate Chatbots with most
messaging platforms such as Facebook messenger
and Skype, they are becoming more accessible to
everyone.

Session: 2022-23 Internship Report Department of CSE(IoT)

2. Abstract
• Our project will help more efficient for the student as
well as department of Internet of Things.
• This Chatbot will help to the new student from IoT
background to know more about Internet of Things.

3. Technology Background

4. Project problem Background

• Get difficulty to implement the auto reply system in
chatbot.
• At the time of thinking the project design or how will
it look like.
• To think, which types of questions can be asked by
the needer(Students).

Session: 2022-23 Internship Report Department of CSE(IoT)

5. Project modules
❖HTML pages
• Created a web page container and add some
icons to the container.

❖Use of CSS
• To style the web page container and object inside
the chatbot.

❖Implementation of JavaScript
• Implement some possibility of questions can be
asked by the needer.

Session: 2022-23 Internship Report Department of CSE(IoT)

6.Snapshop of the project

Session: 2022-23 Internship Report Department of CSE(IoT)

Session: 2022-23 Internship Report Department of CSE(IoT)
❖Advantage:
• Reduced Costs – Chatbot is an advantage for
companies receiving multiple queries at a time
as it eliminates the requirement of any
manpower during online communication.
• 24x7 availability – Chatbot once installed can
answer queries at any time. Companies can
reach out to them later as they trace their
activities during non working hours.
• Updating and Learning – Chatbot have the
ability of updating and learning themselves on
their own from the transactions. Due to
algorithms and machine learning, they are
capable of updating themselves.
• Multiple Customer Handling – Humans can
handle a limited clients at a time. However,
there is no such restriction with chatbots they
can solve as many queries as required at
once.

Session: 2022-23 Internship Report Department of CSE(IoT)

❖Disadvantage:
• Complex Interface – Chatbots requires long
time for understanding user requirement.
• Inability to Understand – Chatbots cannot
respond properly, due to fixed programs if an
unsaved query is introduced to them. This
leads to customer dissatisfaction and may
result in the loss.
• Time-Consuming – The idea of using chatbot
is to accelerate the response and makes
better customer interaction but it appears more
time-taking due to less data available and time
needed for self updating. It appears confused
while attending more number of customers at
the same time.
• Zero decision-making – Sometimes they are
enabled to make proper decisions. Big
companies like Microsoft etc. are facing the
same trouble.
• Poor Memory – Chatbots lacks in memorizing
the past conversation which require typing the
same thing again. This may annoy customers.

Session: 2022-23 Internship Report Department of CSE(IoT)

7. Application
• Experience and Service - Communication in
multiple languages, Handle customer service
requests, Manage account settings, Offer
alerts and information, preferences.
• Recruitment – Scheduling meetings,
Candidates interaction, Answer & questions.
• Healthcare - Provide status on staffing,
resources Deliver medicine or safety alerts,
Communication with physicians.

8. References
• Akash Balachandar, Anusha D Kulkarni 2018. Recruitment Chatbot.
International Research Journal of Engineering and Technology (IRJET),
Volume: 05,Issue: 08.

• Sarosa, M., Junus, M., Hoesny, M. U., Sari, Z., & Fatnuriyah, M 2018.
Classification Technique of Interviewer-Bot Result using Naïve Bayes and
Phrase Reinforcement Algorithms. International Journal of Emerging
Technologies in Learning (iJET), 13(02), 33-47

• Deshpande, A., Shahane, A., Gadre, D., Deshpande, M., & Joshi, P. M, 2017.
A Survey of various chatbot implementation techniques. International Journal
of Computer Engineering and Applications, Volume XI, Special Issue, ISSN
2321-3469.

Session: 2022-23 Internship Report Department of CSE(IoT)