This document provides an overview of management concepts covered in weeks 1 through 5 of a business management course. It discusses the nature of management, key principles of management put forth by Henry Fayol, the five functions of management, qualities of a good manager, and evolution of management thinking. It also summarizes content on the organizational environment and culture, the management functions of planning and organizing, and different types of business organizations and management structures.
This document provides an overview of management concepts covered in weeks 1 through 5 of a business management course. It discusses the nature of management, key principles of management put forth by Henry Fayol, the five functions of management, qualities of a good manager, and evolution of management thinking. It also summarizes content on the organizational environment and culture, the management functions of planning and organizing, and different types of business organizations and management structures.
This document provides an overview of management concepts covered in weeks 1 through 5 of a business management course. It discusses the nature of management, key principles of management put forth by Henry Fayol, the five functions of management, qualities of a good manager, and evolution of management thinking. It also summarizes content on the organizational environment and culture, the management functions of planning and organizing, and different types of business organizations and management structures.
Management is a term used to describe the coordination and administrative of task to achieve goals within an organization. this can also be referred to the seniority structure of staff within an organization, i.e., how high-ranking members of staff are placed in positions of responsibility or decision-making authority. Control is the ability to plan, organize, monitor and direct individuals. It makes proper use of the available resources. i.e. a process of dealing with or controlling people. How well is a product that satisfies customer need, serve its purpose and meets industry standard, and its objective is to create an awesome company culture, it gives employees benefit that matter. It ensures business management development growth. Henry Fayol is the father of modern management theory and gave a new perception of the concept of management. He introduced a general theory that can be applied to all levels of management and every part of the organization. There are 14 principles of management. Division of work assigning each employee, productivity increase as employees become more skilled, assured and efficient. Authority is to give orders and recognize, manager’s intelligence, experience and values should command respect. Discipline you can make agreements between the organization and employees clear to see. Unity of Command, an employee should receive orders from the supervisor only. To discipline and stability are threatened. Espirit de corps is to promote team spirit, unity and moral. Unity of direction is to know the objectives and goals of the business. Is the condition essential to unity of action, coordination of strength and focusing of effort. Collective interest over individual interest is to individual should pursue team interest over personal ones including managers. Remuneration refers to the price paid for service. Centralization is a place for everyone and everyone in his place and employees should know where they stand in the organization's hierarchy and who to speak to within a chain of command. Scalar Chain is an employee should know where they stand in the organization, know what your role and who is the boss. Order “the right man in the right place” it’s a strategy for efficient production. Equity is a combination of kindness and justice. Stability of tenure of personnel a principle stating that for an organization to run smoothly, personnel must not frequently enter and exit the organization. Initiative, employees should be encouraged to develop and carry out plans for improvement. There are 5 functions of management. planning, organizing, staffing, directing and controlling. Planning is to ensure that the activities will stick to the goals and objectives that was set of matter what. Organizing is creating coordination horizontally and vertically in the enterprise structure. Staffing is a process of planning, employing and developing human resources at different levels of organization. Directing it refers with the relationship of managers and non-managers. It refers to the process pf motivation, communication and leadership. Controlling is monitoring in layman’s term. It is a process of regulating organizational activities. The objectives of management are to improve the performance of an organization by clearly defining strategic objectives that are agreed by both management and employees, according to the US National Institute for Occupational Health and Safety (NHS) at the University of Florida in the United States. A manager is a person is mainly responsible for a part of company particularly for the results of the day-to-day operation. In layman’s term serve as a captain of a ship, in which his decisions will affect the direction of the ship handles. There are five functions of business. Setting objectives, Organizing the source, Motivating the team, devising system of measurement and Developing people. The qualities of a good manager are accountability, character, cultural affinity, and prioritization; warmth; patience; honesty; decisiveness; empathy; positive attitude; competence; and flexibility. Top/upper management consists of board directors, chief executives, or managing directors. Middle management consists of branch managers and departmental managers. Low level management, also known as supervisory and operative level management.
WEEK 2
Evolution of Management Thinking
Management philosophies and organization forms change over time to meet new feeds. Social forces are values, needs, and standards of behavior. Political forces are the influence of political and legal institutions of people and organizations. Economic forces are forces that affect the availability of resources needed for production and distribution of resources amongst competing users. Management perspective is divided into three parts. Classical perspective of management 300 BC. It focuses on centralized authority and advocates financial rewards. It focuses on scientific theory, administrative method and bureaucratic management. Behavioral perspective of management 20th century. Focus on understanding factors of worker motivation like their needs and expectations. According to Hawthorne’s productiveness increases as result of human behavior phenomenon not because of any physical event. Modern perspective of management represents ideas that provide recommendation of management strategies, framework and tools that organization use. It focus on quantitative approach, systematic perspective and contingency approach. WEEK 3
The environment and Corporate Culture
All elements outside the boundaries of an organization that have the potential to affect its performance, operation and forces - all elements existing outside the boundary of the line organization. General environment example is political factors, technology and economic. Task environment affects directly like influences operation and performance. Internal environment is element within the organization boundaries. Socio-cultural dimension is norms, values and demographic characteristics. Economic dimension is small business sector vitality. Legal-political dimension is a dimension of the general environment, administrative regulation and political activities design to influence company behavior. Labor market forces growing need for computer literate information technologies worker. Interorganizational Partnership - Trust, value added to both sides - Equity, fair dealing, everyone profits - E-Business links to share information and conduct digital transition
Adaptability culture is an ability to understand one another. Involvement culture is a
participation of employees to adapt. Achievement culture is a one where people work hard to achieve goals and objectives. Consistency culture is taking time to understand people in organization. High performance culture is encouraging individual employee ownership of both bottom-line results and the organization cultural backbone. Cultural leadership is articulating a vision that employees believe in values. Quiet quitting culture disengage the workplace despite doing their task in only at bare minimum time. Doing the task only within the hours given such as emails and any other client calls. Its objective is to balance work life and avoid burnout. Normally employees are used to the hustle culture before the pandemic accrued. As managers, we need to have the responsibility of addressing this issue by re-engaging them with an honest and upon communication. WEEK 4
Management Function: Planning
Business organization is a group of people formed with a common goal of profitability as its result. Sole proprietorship, partnership and corporation. Management is the coordination and administration of tasks to achieve a goal Planning is a logical and systematic approach of formulating the objectives and other types of plans. It must ensure that the objectives will stick to the goals and objectives that was set no matter what. It involves choices, forward looking, a continuous process and primary function of management. Planning is a requisite not only for achieving success, but also for surviving in a competitive environment. There are four types of planning. Operation planning is how things need to happen. Strategic planning is why things need to happen. Tactical planning is what is going to happen, and lastly is contingency planning is to something unexpected. The barriers of planning are inability to plan inadequate planning, wrong information, concentrating to the task, lack of commitment, misunderstanding and dynamic and complex environment. To overcome these barriers are to provide special training in the field, collect all suggestion ideas, advisable to include strategic planning and thinking capabilities. Planning must ensure that the objectives will stick to the goals and objectives that was set no matter what. WEEK 5
Management function: Organizing
A process of grouping together of all people and defining responsibilities and authority. The provision for coordination horizontally and vertically. The assignment of each group to manage with authority one necessary to supervise it. The importance of organizing is to establish formal lines of authority and relationship among individuals, groups and departments. Formal group is to provide official relationship between individuals. This is the line of communication. It is a structured group, which has a plan and position each jobs objectives and function. Informal groups are created by the number of the organization for their social and psychological satisfaction. It is unable in nature; it is not permanent. Organization structure us an entity comprising of one or more people and having particular purpose. A goal in mind and leader making decision. Types: Line structure is a flow from top to the lower level. It also known as military organization like general manager, workers and supervisors. Authority and responsibility are clearly defined. Managers enjoy monopoly in the matter decision making. Line and staff organization are supporting the line of personnel. Staff are experts specialized in specific areas. Unity of command is not violated, and the advantage is to lead confusion since responsibility is not well defined. Functional organization is separation from different action and activities. Allows the decision to be decentralized since the issue are delegated to specialized person. Better control over subordinate and the disadvantage is delay decision making. Committee organization is a group of people entrusted in task. It more likely to come up with the solutions to complex problem. Proper coordination and control among individuals and separated. Disadvantage is to comprise decision. Project organization is an organization executive a large project for a long period of time adopts this project organization. Flexibility of operation and the disadvantage us pressure and uncertainly due to some several specialists. Matrix organization is consisting of small projects also called multiple command system. It permits higher degree of flexibility and adaptability; The disadvantage is it against principle of unity of command. The process or organizing are defining the organizational goals, identifying of activities, grouping of activities, assigning duties, defining and delegation of activities, determining relationship, allocation of resources, and coordination. Organization chart is showing the structure of the organization relationship and relative ranks of its party’s position. The purpose of organization chart is to resource planning, department team planning and supervisory communication