This checklist will assess your LEVEL PERFORMANCE LEVELS total understanding of the ACHIEVED concepts and competency level 4 – Can perform the skills confidently without supervision for Operations Management 3– Can perform the skills satisfactorily without assistance (TQM) course. Your instructor or supervision will accomplish this based on 2– Can perform the skills satisfactorily but requires some your performance during the assistance and/or supervision Midterm Period. 1– Can perform parts of the skills satisfactorily but requires considerable assistance and/or supervision You will be rated based on the Instructor will have an initial on the level achieved based on his/her overall evaluation as illustrated overall assessment. in the table. Legend on level achieved: 4 – 100 points 3 – 90-99 points 2 – 80-89 points 1 – 75-79 points Note: The level achieved will be dependent on the overall assessment of the instructor. A “NO” answer should be addressed immediately to ensure that no student is left behind. However, every “NO” answer will mean two (2) points deduction on overall score, which will then translate to the “level achieved” of the student.
PERFORMANCE STANDARDS YES NO
• Explained the definition of employee empowerment and its importance in total quality management. • Presented ways on how to implement employee empowerment. • Applied the concepts of empowerment in identifying empowered employees. • Presented ways on how to avoid the most common empowerment errors. • Explained the principles of leadership in total quality perspective. • Determined the characteristics of quality leaders. • Explained the appropriate leadership style in a total quality environment. • Applied the best practices in Leadership. • Explained how to build a team and encourage teamwork. • Applied the four-step approach to team building. • Discussed the importance of character building as part of the team-building program. • Discussed how to manage teams. • Applied resolution strategies for team conflicts. • Explained how to reward and recognize the team and its team players. • Explained the role of communication in obtaining total quality in a company. • Proposed ways on how to counteract the inhibitors of communication.
05 Skills Checklist 1 * Property of STI
Page 1 of 2 BM1708
PERFORMANCE STANDARDS YES NO
• Determined how to establish a climate of effective communication; either communicating through listening, verbally, and in writing.
GENERAL OBSERVATION/ REFLECTION:
RECOMMENDATION:
INSTRUCTOR’S NAME: DATE ASSESSED:
SIGNATURE: STUDENT’S NAME: DATE RECEIVED: SIGNATURE: