ETIHAD AIRWAYS

LEGAL NAME : ETIHAD AIRWAYS

ICAO CODE : ETD
IATA CODE : EY
AIRLINE CODE : 607
REGION : AFRICA & MIDDLE EAST
ADDRESS : KHALIFA CITY P.O. BOX 35566
CEO : TONY DOUGLAS
Second largest airline in UAE
Ranked 21st best airline in 2021 (Skytrax)

Etihad Airways Values

Growing together
Greener together
Working together
Giving together

SLOGAN: CHOOSE WELL

FLEET
● Airbus A320: 30 in service
● Airbus A330: 14
● Airbus A380: 10
● Airbus A350: 5
● Boeing 787-Dreamliner: 39
● Boeing B777: 19

ABOUT
● Etihad Airways, the national airline of the United Arab Emirates, has established itself as
the world’s leading airline in just eight years.
● Etihad provides a network of services not only in the middle east, but also in Europe,
Asia, north America, Canada, and Australia.
● Currently, it flies to 90 destinations in 56 countries.
● Etihad airways is part of the Etihad Aviation Group (EAG), which includes Etihad
engineering, Etihad Ground Handling, Hala, and Equity Partners.
● Set up by Royal (Amiri) Decree in July 2003, It commenced operations that year, initially
flying to other Middle Eastern destinations such as Beirut. By placing huge orders for
widebody aircraft, Etihad has established itself as one of the region's key intercontinental
carriers. This was underlined by its operation of the Airbus A380 from 2014.
● Abu Dhabi, the capital of the United Arab Emirates, is the airline’s hub. From here,
Etihad’s fleet of 125 aircraft serve an international network of over 120 destinations.
 ● The airline seeks to reflect the best of Arabian hospitality – cultured, considerate, warm
and generous – as well as enhance the prestige of Abu Dhabi as a centre of hospitality
between East and West.
● Etihad has received a range of awards that reflect its position as the leading premium
airline brand in the world, including ‘World’s Leading Airline’ at the World Travel Awards.
● Despite being less than two decades old, Etihad Airways has grown to become one of
the Middle East's top airlines. Based in the UAE, the carrier now flies over 100 aircraft to
cities all over the world, offering useful connections through its Abu Dhabi hub.

HISTORY
● In the beginning
○ The royal decree that prompted Etihad's formation was issued by then-future
UAE President Sheikh Khalifa bin Zayed Al Nahyan. With a capital of 500 million
UAE Dirham ($136 million) set aside for the airline, it was founded by Sheikh
Ahmed Bin Saif Al Nahyan, who had previously worked for Abu Dhabi's Civil
Aviation Authority and as Gulf Air's CEO.
○ After a ceremonial flight from Abu Dhabi to Al Ain on November 5th, 2003,
commercial service began a week later. This initially saw the new airline serve
Beirut, Lebanon. Etihad wasted no time developing its fleet, evidenced by a hefty
2004 transaction. Worth $8 billion, this 30-jet order included six Boeing
777-300ERs and four Airbus A380s.
● Continued growth
○ As it turned out, this would not be the last multi-billion dollar order placed by
Etihad. When the 2008 Farnborough Airshow came around, the UAE flag carrier
made history by ordering an incredible $43 billion worth of aircraft. According to
The Times, this was the world's largest aircraft order, outranking a $34 billion
transaction by Emirates in 2003.
○ Wings Magazine reported that this featured both Airbus and Boeing jets, and
comprised 100 firm orders, 55 options, and 50 purchase rights. This order laid
the foundations for the makeup of Etihad's fleet today. Despite its growth,
including a full-year net profit in 2011, Etihad never joined an alliance, instead
partnering with and acquiring stakes in individual carriers. These included Aer
Lingus, Air Berlin, Air Serbia, and Virgin Australia.
○ Recent developments amid COVID-19
○ As with many airlines worldwide, the onset of the coronavirus pandemic last year
stopped Etihad's growth in its tracks. This forced significant operational
restructuring in order for the carrier to generate income at a time when passenger
demand was minimal. For example, Etihad repurposed some of its Boeing 787
Dreamliners as temporary cargo planes.
○ However, not all of Etihad's aircraft were able to find new roles within the airline
amid the global health crisis. Most notably, COVID-19 appears to have spelled
the end for its 10 Airbus A380s. After all, CEO Tony Douglas told Simple Flying in
an exclusive webinar interview that the superjumbo has "two engines too many."
 Nonetheless, with a modern backbone of efficient twinjets, Etihad looks well
placed to make a strong recovery.

MISSION
● From our leading community initiatives to providing aid in times of crisis, our mission is to
make a real change to the world we live in. Across the globe, we are committed to
improving the wellbeing of people everywhere.
VISION
● Etihad Airways' vision is to be the best airline in the world, connecting the globe via Abu
Dhabi.
● The goal of Etihad Airways is to be the best airline in the world that connects the world
across Abu Dhabi.
● The company strives to reflect its values of Arab hospitality and also to encourage the
reputation of Abu Dhabi as a world-class business and leisure destination
● Etihad is inspired by the values of the Emirates and compare not only with other airlines
but also with the network of world-class hotels and restaurants
● Etihad offers range of original world-class products and is known for its innovative
service offerings such as in-flight chef, food & beverage manager and Flying Nanny.
● Etihad Airways has recorded in aviation history as the fastest growing airline during the
first 10 years of its existence.
● In 2016, Etihad airways received a Skytrax 5-star airline rating, but in 2019, the Skytrax
downgraded its rating of Etihad Airways to a 4-star airline.

REVENUE

Etihad Airways soars to record-breaking first half profit as transformation pays off
● Abu Dhabi, UAE - Etihad Airways today announced its financial and operating results for
the first half of 2022, posting a record-breaking core operating profit of US$ 296 million
(H1 2021: US$ 392 million loss). This result was achieved despite fuel costs increasing
by almost 60% in comparison to the same period last year.
● Etihad carried 4.02 million passengers in H1 2022, over 3 million more than last year (H1
2021: 980,000), with an average seat load factor of 75%. Passenger loads increased
consistently over the first six months, rising by 21.9 percentage points as travel demand
recovered. The airline saw a strong boost in passenger volumes in February as Abu
Dhabi further relaxed pandemic-related restrictions.
● Network capacity came in at 24 billion ASKs for H1 2022, growing by 46% compared to
last year (H1 2021: 16.4 billion), as the airline connected Abu Dhabi to 71 passenger
and cargo destinations across 45 countries. The first half of the year saw Etihad launch
 five summer services, including new seasonal routes to Heraklion on the island of Crete
and the French city of Nice.
● Tony Douglas, Group Chief Executive Officer, said: "Thanks to our transformation
programme, Etihad is emerging from the pandemic stronger than ever, with a world-class
fleet, an unmatched customer proposition and sustainability woven into every fibre of our
business.
● “As air travel came roaring back in 2022, Etihad was there to reconnect our customers
with their loved ones and take them on their long-awaited vacations, carrying over 4
million passengers to and from our beautiful home of Abu Dhabi.
● "Sustainability continued to be a priority area for Etihad as we entered our fuel-efficient
A350-1000s into service and continued our industry-leading decarbonisation efforts,
leading to Etihad being recently named Environmental Airline of the Year.
● “Etihad Guest delivered record results this year as we continued to drive member
engagement and launched Conscious Choices, the first green loyalty programme in the
world to reward frequent flyers for making sustainable choices in the air and on the
ground.
● "Our results would not be possible without the hard work and commitment of the entire
Etihad family, and our focus now is on continuing this momentum into the second half of
the year.”

COVID-19 IMPACT
● On November 2020, ETIHAD stored its entire A380 fleet, with ETIHAD CEO describing
them as, “heavily handicapped by two engines too many”
● Cabin Crew workforce was nearly halved
● Fleet was entirely grounded during the first half of 2020

ACCIDENTS AND INCIDENTS

● Etihad Airways has NOT suffered any fatal accidents or injuries during passenger
operations.
● There was only one major accident that occurred on November 15, 2007
● A new A340-600 due for delivery to Etihad Airways was damaged beyond repair during
ground testing.
● Severe damage was inflicted on the aircraft; 9 people were injured.
SERVICES
● Cabins: Economy Smart Seat, Business Studio and the various first class seating of the
First Suite (B787-9), First Apartment (A380), and the residence (A380)
● E-Box (Audio-Video on demand)
● Atlas (In-flight Magazine)
● ETIHAD Guest (Loyalty Program)

REFERENCES
https://www.iata.org/en/about/members/airline-list/etihad-airways/292/
https://www.routesonline.com/airlines/3491/etihad-airways/#mainContent
https://simpleflying.com/etihad-airways-history/
https://www.etihad.com/en-ph/corporate-profile
https://www.etihad.com/en-ph/fly-etihad/our-fleet
https://www.comparably.com/companies/etihad-airways/mission
https://jaksestatletuskou.com/about-company/
https://www.planespotters.net/airline/Etihad-Airways
https://www.worldairlineawards.com/worlds-top-100-airlines-2021/
https://newatlas.com/etihad-buys-up-big-atfarnborough-airshow/9640/
https://www.reuters.com/article/etihad-results-intidUSKBN2AW12A
https://www.arabnews.com/node/1819836/businesseconomy
https://www.etihad.com/en-ph/news/how-etihadairways-has-navigated-the-pandemic