Membership plans

Include System Services for:

PLUMBING & DRAINS COOLING HEATING

WATER HEATERS ELECTRICAL

OUR LOCATIONS
CORPORATE OFFICE
1 Wellington Road, Lincoln, RI 02865

BRANCH OFFICE
356 Pleasant St, Fall River, MA 02721

BRANCH OFFICE
115 Mendon St, Bellingham, MA 02019

INCREASED VALUE & COMFORT SAVE MONEY, DO MORE

Our annual tune-ups keep your home With a GEM membership, you’ll
equipment in top condition and working spend less money to take better
efficiently, giving you peace of mind. care of your home.

CONNECT WITH A TECH!

Through our partnership with HomeX, GEM Plumbing & Heating customers can now speak to a
licensed and certified technician over the phone or through video chat. Our HomeX Remote Assist
technicians can assess your problem and sometimes help fix the issue, without the need for a home
visit – keeping you and your family safe.

If the Remote Assist expert determines that you need a service visit, we’ll send a technician. They’ll
already be briefed on exactly what’s wrong and have the right tools and parts to get started right away.

Remote Assist by HomeX is included in your membership! (A $50 value per session)
 HOME ADVOCATE
Membership PLAN
ENJOY OWNING A HOME with GEM
Becoming a member is the simple, stress-free way to protect your biggest
investment - your home! Top to bottom, we’ll manage the care and keeping of
your home systems for your safety, comfort, and peace of mind.

833•241•HOME (4663)
ASKGEM.COM
MAINTENANCE
$40/month
Whole Home (4 Systems)

Whether you’re diligent about annual maintenance or know you

should be doing more, our membership is a great way to pre-plan
and save money in the process.

Maintenance Includes:
•O
 ne preventative maintenance service per covered system2
during each contract term (up to $800 value!)
•U
 nlimited Access to HomeX℠ Remote Assist
($50/session for non-members).
•S
 tandard filters and a max of 2 lbs or $200 of refrigerant,
whichever is reached first.
• 24/7 emergency service1 and our priority booking guarantee.
•U
 p to 10% OFF GEM services not covered by your
membership, excluding major installations.
•A
 nnual $250 credit4 towards the installation of a new heating
or cooling system.

Systems We Cover:
Single system coverage offered for $20/month per system3
Plumbing & Drains, Heating, Cooling, Water Heaters, and Electrical.

© 2022 GEM Plumbing and Heating LLC. All Rights Reserved.
1
GEM retains the right to determine what constitutes an emergency—typically defined as a condition that immediately
endangers the health and safety of occupants; interferes with the healthcare support of occupants; or a system
malfunction that causes ongoing damage to the home.
2
Each ductless mini-split condenser is considered a system.
3
Oil-based heating systems may incur an additional monthly charge. Full terms & Conditions available at AskGem.com
4
Not combinable with any other offer or discounts, minimum $4,000 purchase required.