AN INTERNSHIP REPORT ON HOTEL THE KINGSBURY

Submitted by:
DINESH KUMAR SHRESTHA
Registration no:
Himalayan Whitehouse international college
7th semester

An Internship report submitted to the Purbanchal University, Faculty of

management

In partial fulfilment for the degree of Bachelor of Hotel Management

(BHM)

August/2022
Birtamode, Jhapa
 DECLARATION

I hereby declare that the report prepared for internship project on hotel training at HOTEL
THE KINGSBUY, Birtamode jhapa is submitted to Himalayan Whitehouse International
College affiliated to Purbanchal University. This report is done as per al the requirement for
the completion of Bachelors in Hotel Management (BHM) degree under the supervision of
Prof Girish Dhungel (Department head of Himalayan Whitehouse international college)

Signature: …..............
Name: …................
Date: …..................
 ACKNOWLEGMENT

This dissertation would not have been possible without the guidance and the help of several
individuals who in one way or another contributed and extended their valuable assistance in
the preparation and completion of this study. I would like to express my gratitude to
Himalayan Whitehouse international college and Purbanchal University for including
internship program which has provided an opportunity to gain practical working experience
in the organization. My sincere gratitude to Mr. Bishow dev Dhungel, Food and beverage and
sales Manager for giving me a chance to do my internship in the food and beverage
department of this organization, Hotel the Kingsbury. I am thankful to Mr Bhuwan Goutam –
f and b executive and Mr Rupesh Ganesh – Senior Supervisor for devoting time from their
busy schedule and explaining how work is being done in F and B assigning me with various
tasks during these 1 year of internship period. I would also like to extend special thanks to the
entire staff for their full co-operation, guidance and support during my internship. Lastly, I
would like to thank Mr. Girish Dhungel and Mr. Prajwal Rajbhandari, Program Coordinator
of Himalayan Whitehouse international college for their valuable Instructions and Guidance
during the Internship program.

Sincerely,
Dinesh Kumar Shrestha
 TABLE OF CONTENTS

Declaration i
Acknowledgement ii
Tables of contents iii

Content
CHAPTER I: INTRODUCTION page no.
1.1 What is internship? 6
1.2 Importance of internship 6
1.3 Objectives of internship 7
1.4 Methodology

1.5 Limitation of study

1.6 Historical background of hotel industry
1.7 What is hotel? 8
1.8 Introduction of hotel the Kingsbury
1.8.1 facilities 9
1.8.2 Departments 9
a. Front office
b. Housekeeping
c. security
d. Food and beverage
e. Sales and marketing
f. Engineering
g. Human resources management
h. Food production department
1.9 Internship placement
CHAPTER II: PRESENTATION AND ANALYSIS
2.1 Food and beverage service 10
2.1.1 Types of service 10
2.1.2 Food and beverage sequence 11
2.1.3 Responsibilities of f and b service 11
2.2 Position 12
2.2.1 My responsibilities in first month at hotel the Kingsbury 12
2.2.2 Responsibilities after one month at hotel the Kingsbury 12
2.2.3 Responsibilities after six months at hotel the Kingsbury 12
2.3 Job overview 13
2.4 Problem faced and solved 14
2.5 Observation during internship 14
2.6 Lesson learnt 15
CHAPTER III: SUMMARY, CONCLUSION AND RECOMMENDATION
3.1 major achievement of training 16
3.2 Conclusion 17
3.3 Recommendation 17
BIBLOGRAPHY