Training Plan

WORKPLACE TECHNOLOGY
CX MANAGEMENT
Avaya - Legacy , ACO , CcaaS
Avaya Legacy , CcaaS
Juniper - Mist , Firewall , Switching
Nice Recording & CXOne
Cisco - Legacy , WebeX , Network
Genesys Pure cloud & Pure Engage
Oracle - SIP
Talkdesk
MS Teams
AWS Connect
Security & Network Advisory
Verint
Cloud Migration Advisory
CX Consulting
AV / BRI

DIGITAL APPLICATIONS
INTELLIGENT AUTOMATION
Coding - Java Python, SQL
Automation Anywhere
Analytics & BI
Cyara
Process Discovery and Mapping
Uniphore
Automation Testing - Selenium
Tosca
AWS Cloud
UI path