REQUIEZ, ANGEL FAITH S.

MPTH

HACLO 1-A-2 KAYEZEL AGUILON

CHILD PROTECTION

1. What should Harry do?

Harry should inform the neighborhood kids that approaching the hotel visitor is inappropriate
because they don't know him and he is a stranger to them. He should also inform the children that
entering the hotel is also prohibited by hotel policy.

• Harry should inform the children that they should not discuss this with Harry because they may find it
disrespectful.

• He should explain to the neighborhood kids that while being polite to others is acceptable, they should
exercise caution because they are wearing attractive swimwear, swimming in the pool, and asking him
into his room, which is not customary.

2. What could the Management and Human Resources departments of the Sawadee Welcome
Hotel have done firstly, to stop this behaviour before it happened and secondly, to aid Harry in
taking action?

To protect the hotel and the guests from unpleasant accidents and surprises, and to help create a positive
experience for both the company and the client, the Sawadee Welcome Hotel's management and human
resources department should first explain to the guests about their hotel guests policy.

3. Provide examples of policies, procedures and training and induction programs that the Sawadee
Welcome Hotel could have adopted to avoid this situation?

Only hotel guests with proper identification, such as an ID card, passport, or temporary resident
card, are permitted to enter their rooms.
Other guests must present personal identification for hotel records; after the guest has checked
out, the identification will be returned.
These records are obtained, among other things, to protect visitors' belongings from theft and to
make them feel safe by protecting their assets.

The hotel's management must inform him that the hotel is not liable for any loss or damage to the
visitor's belongings or any other property left in the room, locker, or any other hotel area due to
any cause, including theft or pilferage.