The ability or authority to guide and direct others toward a goal is called _____.

a. supervision

b. governance

c. leadership

d. management

e. control

When managers overlook or stifle the importance of core values in their business
decisions it is referred to in the chapter as _____.
a. cross cultural dysfunction

b. normative myopia

c. unethical conflict

d. positive dysfunction

e. positive myopia

Ethical leaders need both knowledge and ___________ to make the right decisions.
a. courage
 b. experience

c. culture

d. vision

e. passion

An integrity-based approach _____.

a. usually has a leader allows others to take responsibility for the firm's ethical
culture

b. does not empower employees but helps them integrate ethical values and
principles established by the firm

c. usually have chief officers, human resource managers, and board member
committees involved with the ethics and compliance program

d. views ethics as a deterrent to implementing core values

e. helps very little concerning where questionable practices are occurring and
where possible new ethical issues are arising

With regards to benefits of ethical leadership, which statement is incorrect?

a. Ethical leaders encourage employees to act in an ethical manner in their
day-to-day work environment.

b. Ethical leaders communicate and monitor an organization's values, ensuring

that employees are familiar with the company's purpose and beliefs.
 c. Working for a company with ethical leaders can raise costs for the firm as
well as serve to decrease employee productivity.

d. Ethical leadership can lead to higher employee satisfaction and

commitment.

e. Ethical leaders provide cultural motivations for ethical behavior, such as

reward systems for ethical conduct and support for ethical decision making

Ethical leaders generally adopt one of two approaches to leadership: a _________-

based approach or a(n) ________-based approach.
a. certainty; risk

b. submission; honesty

c. leader; follower

d. obedience; reliability

e. compliance; integrity

Conflict management styles include all of the following EXCEPT _____.

a. accommodating

b. collaborating

c. guarding
 d. avoiding

e. competing

This type of leader is characterized as having superficial charm, no conscience,

grandiose self-worth, little or no empathy, and enjoyment in flouting the rules.
a. psychopathic

b. apathetic

c. ethical

d. eclectic

e. isomorphic

Which of the following is not a category of communication?

a. listening

b. nonverbal communication

c. interpersonal communication

d. small group communication

 e. coercive communication

_____________ occurs when the leaders and followers share the same vision,
ethical expectations, and objectives for the company.
a. Authentic leadership

b. Interpersonal communication

c. Successful leadership

d. Leader-follower congruence

e. Ethical conflict

With regards to leadership styles that influence ethical decisions, the challenge for
leaders is _______________________, which is essential if organizational leaders
are to steer their companies toward success.
a. to communicate goals effectively

b. to make profits

c. to increase productivity

d. to gain trust and commitment of organizational members

 e. to motivate organizational members

Which type of leader inspires employees to follow a vision, facilitates change, and
creates a strongly positive performance climate? This type of leader is considered to
be the most effective.
a. The coercive leader

b. The democratic leader

c. The pacesetting leader

d. The coaching leader

e. The authoritative leader

All of the following represent steps in the RADAR model EXCEPT _____.
a. realize
 b. discover

c. answer

d. recover

e. avoid

Ethical leadership is possible without effective communication.

 a. True

 b. False

Organizational culture emerges whether or not there is effective leadership.

 a. True

 b. False