UNIVERSITY OF SANTO TOMAS
COLLEGE OF COMMERCE AND BUSINESS
ADMINISTRATION
FINANCIAL MANAGEMENT BEHAVIOR AND FINANCIAL WELL – BEING OF
THE GOVERNMENT – OWNED AND CONTROLLED
CORPORATION (GOCCs) EMPLOYEES
Submitted by
Sabile, Jerome Mathew L.
Submitted to
Asst. Prof. Imelda T. Angeles, PhD
ABSTRACT
Key variables: Financial Behavior, Financial Well-being, Demographic,
and Socioeconomic
Chapter 1
THE PROBLEM AND ITS BACKGROUND
Introduction
Finance aspect is one of the most significant things in a family in order to develop their
life every day. However, the heads of family, like husband and wife who are working should be
able to manage the stability and development of family’s financial with a purpose to acquire
financial satisfaction for their family.
Financial difficulties in a family also could be caused by lack of financial knowledge and
communication, unemployment, and the usual error made by most individuals, poor budgeting
where could lead to loss revenue, luxurious expenses, unwise choices, and big lust in spending
money. At the end, a right financial planning must be practical in order to achieve family’s goals
and avoid difficulties mentioned before, which influenced by enough information about finance
(financial literacy) (Citibank Indonesia, 2014).
Financial management behavior is the achievement, distribution, and use of financial
resources oriented toward some goal. Empirical evidence supports that, if families achieve
effective financial management, both their economic well-being and their financial satisfaction
improve at the long term (Consumer Financial Protection Bureau, 2015). However, financial
management behavior is complex and difficult to implement. The supervision of money and
expenditure, which includes frugal and careful spending of money, is a useful protection against
risky financial practices.
Moreover, financial management behavior may vary between younger and older people.
Although the repeated experience and practice of financial activities influence people’s skills to
manage their finances, empirical evidence seems to support that young people practice fewer
basic financial tasks, such as budgeting or regularly planning their long-term savings (Jorgensen
and Savla, 2010). Because of this evidence, it is of interest to analyze the antecedents of young
adults’ financial management behavior.
Positive financial behavior such as small personal loan, compliance with budget,
decreasing life expenditures, financial planning, investment in pension fund and improving
financial saving capable of reducing the financial stress and directly affecting the financial well-
being (Sorhaindo & Garman, 2002).
Efforts in improving the financial well-being of an individual, family and society should
give greater emphasis to aspects of financial behavior. Financial behavior refers to one’s practice
of using a systematic financial management system, for example a consistent savings plan
through well thought and written plan with specific aims (Titus et al., 1989). Good financial
behavior is described by having effective behavior such as preparing financial record,
documentation on the cash flow, planning expenses, paying utility bills, controlling the usage of
credit card as well as a savings plan (Gorham et al., 1998). Prior research did describe how
financial well-being of an individual are influenced by his or her financial behavior (Godwin
et.al 1986).
Financial well-being is an essential concern for individuals, societies as well as for
countries. Generally, security involves the broad aspect of overall living quality which consist of
the level of salary, job security, housing facilities, quality of living standard, healthcare access,
education facilities, environment and social bonding, etc. (Hicks S, Tinkler L, Allin P.,2013)
Considerate the financial security of lower-income group is a critical concern of any
government as this group struggles most to meet up with their necessities. Despite the
significance, little is known about financial well-being of low-income group.
Most commonly, financial well-being implies the financial circumstance as well as
enough money to meet one’s needs with security and freedom of choice. Various educational
disciplines have been studied in financial well-being including economics, financial advising and
organizations, developmental psychology, consumer decision-making and services marketing.
Several researchers define financial well-being with different standpoints. For instance,
according to Brüggen et al.(2017), financial well-being is the perception of being able to
preserve present and expected aspiration for living standards and financial freedom. Financial
well-being refers to an objective and subjective concept, where it contributes to an individual’s
evolution of his/her current financial condition (Vosloo W, Fouche J, Barnard J, 2014).
Similarly, financial well-being can meet for needs and liability of recent and anticipated lifestyle
(Kempson E, Finney A, Poppe C.,2017). Muir et al. (2017) ascertained that the strongest
influencers of financial well-being are financial capability, financial inclusion, social capital,
income, and (mental) health.
B. Identification of the Problems
This research aims to examine the relationship between financial management behavior
and financial well – being of the Government – Owned and Controlled Corporation (GOCCs)
employees. Measuring many different domains of financial management behaviors and well-
beings are important because each domain can have a serious impact on family life that may
affect the services given by the government employees to their clients.
C. Limitation of the Problem
This study focuses on the financial management behavior and financial well – being of
the Government – Owned and Controlled Corporation (GOCCs) employees. The data collected
will be conducted to all the permanent employees of Social Security System (SSS) East Avenue
Quezon CIty Branch, Pag – Ibig Fund Intramuros Manila Branch and Philhealth NCR North
Caloocan Branch. The study will not cover problems that are not consider as one of the financial
behaviors and financial well – being. The other employees which do not fall as part of GOCCs’
permanent employees are not within the scope of this research. The study will be done through
the utilization of questionnaire to the respondents as a survey and reference. By strategy, the
researcher will be able to know the financial behavior and financial well – being of the
Government – Owned and Controlled Corporation (GOCCs).
D. Formulation of the Problem/Research Questions
This study generally determines the financial management behavior and financial well –
being of the Government – Owned and Controlled Corporation (GOCCs) employees.
More specifically, this study seeks to answer the following questions:
1. What is the profile of the student-respondents in terms of the following:
1.1. Sex;
1.2. Age;
1.3. Marital Status;
1.4. Years in service;
1.5. Highest educational attainment;
1.6. Agency;
1.7. Gross Monthly Income; and
1.8. Net Monthly Income
2. What is the financial management behavior and financial well – being of the respondents?
3. Is there a significant relationship between the financial management behavior and
financial well – being of the respondents?
4. Is there a significant difference on the financial management behavior and financial well
– being of the respondents when grouped according to profile?
E. Objective of the Study/Research Hypotheses
This study is anchor to identify the relationship between financial management behavior and
financial well-being of Government – Owned and Controlled Corporation (GOCCs) specifically
the Social Security System (SSS) employees, Pag-Ibig Fund employees and Philhealth
employees.
F. Significance of the Study
The findings of this study will carry the following significance and benefits to various
sectors as follows:
Government. This study will be beneficial to the government since the results will show the
financial management behavior and financial well-being status of the GOCCs which will be an
eye opener to those who are in the position in conducting different programs about financial
management that may address the needs of GOCCs employees in handling their finances.
Government - Owned and Controlled Corporation Employees. The results of this research will
significantly benefit the GOCCs employees in determining their financial management behavior
and financial well – being state. In this manner, they will be able to do interventions to properly
handle their monthly finances.
Researcher. The results of this study will provide useful data on the evaluation of the financial
management behavior and financial well – being of the GOCCs employees which will help the
researcher in recommending appropriate trainings and workshop about financial management.
Future Researchers. To the scholars, it is of great use to conduct academic research. It acts as a
source of empirical literature and acts as a ground in conducting further studies in financial
management behavior and financial well – being.
Chapter 2
LITERATURE REVIEW
2.1 Introduction
This section reviews the available literature on financial management behavior and
financial well - being, and the studies done related to financial management behavior and
financial well - being of the GOCCs employees, the conceptual framework and ends with a
summary of the reviewed literature.
2.2 Theoretical Review
Behavioral Lifecycle Theory
The behavioral lifecycle theory is mental accounting. According to the theory of mental
accounting, people keep track of their money and expenses in their mind. They allocate money to
different categories and use them to cover expenses accordingly. According to Shefrin and
Thaler (1988), there are three main ways to categorize wealth: current income, current assets and
future income. People are keener to spend money from the first category and less interested in
using the money from the last category. It is more tempting for people to spend income than
assets such as savings. It is also possible for people to create more categories—for example, rent,
food, utilities, entertainment, etc. One key feature of mental accounting is that it makes these
wealth categories non-fungible. Hence, one cannot cover the expenses in the category for
entertainment with the money allocated to other categories.
Behavioral life-cycle theory was created to describe irrational (or bounded rational)
behavior. BLC is extended from the life cycle theory (LC) of saving by Modigliani and
Brumberg (1954/2005), but unlike LC theories, the BLC theory highlights self-control, mental
accounting and framing. When the LC theory assumes that people are rational, the BLC assumes
that people have dual-self conflict and that this lack of self-control can cause irrational behavior.
When the
LC theory assumes that people are consistent with their decisions, the BLC theory assumes that
people are not because of the framing effect. When the LC theory assumes that all money is
fungible, the BLC theory claims that because of mental accounting, all money is not fungible. In
this way, the BLC theory manages to explain why a lack of self-control can lead to bad
decisions. Hence, the BLC theory offers a theory to explain how and why self-control also
affects financial behavior, and therefore, it is used in this thesis. Furthermore, the BLC theory is
supported by empirical evidence (Graham & Isaac, 2002; Strömbäck et al., 2017).
2.3. Review of the Related Studies
Series of study have been conducted to determine the financial behavior and well – being
of an individual. The study of Setiyani, R. and Solichatun, I. (2019) showed that financial
literacy, financial socialization, financial attitude, financial confidence, and financial behavior
have positive effect on financial well-being. Financial literacy, financial socialization, financial
attitude, and financial confidence also have a positive effect on financial behavior. Then,
financial literacy, financial socialization, financial attitude, and financial confidence have a
positive effect on the financial well-being through financial behavior.
In addition, the study of Godwin & Carrol, 1986; Scannel, 1990; Porter & Garman, 1993;
Godwin, 1994; DeVaney, Gorham, Benchman et al., 1996; Parrotta & Johnson, 1998; Joo &
Garman, 1998; Hira & Mugenda, 1999; Kim et al., 2003; Joo & Grable, 2004; Kim & Garman,
2004 have shown financial behavior as positively correlated with financial well-being. This is
strengthened by the study conducted by Xiao & Shim (2009) that observed the correlation
relationship between financial behaviors which varied with the level of satisfaction in life.
On the other hand, Mazzarol, et al. (2015) conducted a study on the financial
management practices of companies in Australia and Singapore regions. The study surveyed 145
companies with data being collected through primary means. The study established that
companies have both formal and informal financial management practices which largely
differed. The organization that had well organized financial management practices had improved
financial performance. However, the study was not able to determine the exact financial
management practices that existed or the relationship between the research variables.
The result of the previous studies will help the present study in identifying the financial
management behavior and financial well – being of the Government Owned and Controlled
Corporations to better understand the current situations of the respondents and to suggest
interventions and innovations to address the gaps that will be identified.
2.4 Conceptual Framework
Independent Variables
Sex; Dependent Variables
Age;
Marital Status;
FINANCIAL BEHAVIOR
Years in service; FINANCIAL WELL -BEING
Highest educational attainment;
Agency;
Gross Monthly Income; and
Net Monthly Income
Figure 1.0 Research Paradigm
The illustration shown above depicts the paradigm flow of the research. It has two (2)
boxes identified as the independent variable and the dependent variable.
The Independent variable deals with the determination of the profile of the respondents in
terms of their sex, age, marital status, years in service, highest educational attainment, agency,
gross monthly income and net monthly income. It was also included in the independent variable
box the financial management behavior and financial well - being. The framework also presents
the significant relationship and difference in the given variables.
2.5 Hypothesis
The research is guided to answer the following null hypotheses:
H01: There is no significant relationship between the financial management behavior and
financial well – being of the respondents.
H02: There is no significant difference on the financial management behavior and
financial well – being of the respondents when grouped according to profile.
Chapter 3
RESEARCH METHODOLOGY
This chapter outlines various methods which will be applied in the conduct of this
research. It includes type of research, place and time, research design, population, sample and
sampling technique, research variable and instruments, validity and reliability of the instruments,
data collection procedures, data analysis and ethical considerations.
A. Approach and Type of the Research
Research Design
The main purpose of this study is to assess the financial management behavior and
financial well – being among chosen permanent employees of Government Owned and
Controlled Corporations (GOCCs). This implies the utilization of descriptive research approach.
This approach attempts to identify the characteristics of a problem through description.
Because the financial management behavior and well - being cannot be described in all its detail,
careful selection of facts must occur. Facts should be gathered according to pre-determined
criteria and for the purpose of demonstrating relationships of interest. To the extent that the
descriptive study of a particular problem provides one with a generalized understanding of a
phenomenon that, in turn, can be employed to understand other specific problems, this
approach is useful and acceptable.
B. Place and Time of the Research
This study will be conducted at Social Security System (SSS) East Avenue Quezon City
Branch, Pag – Ibig Fund Intramuros Manila Branch and Philhealth NCR North Caloocan Branch
for the 4th quarter of fiscal year 2022. These places were selected since it they are GOCCs.
C. Population, Sample, and Sampling Technique
This study will cover all the permanent employees of Government Owned and Controlled
Corporation (GOCCs) specifically Social Security System (SSS) East Avenue Quezon City
Branch, Pag – Ibig Fund Intramuros Manila Branch and Philhealth NCR North Caloocan Branch
as its population. The sampling technique to be utilized is stratified random sampling to the
permanent employees of SSS, Pag-Ibig Fund and Philhealth. According to Hayes, A. (2022),
Stratified sampling is a common sampling technique used by researchers when trying to draw
conclusions from different sub-groups or strata.
The table below shows the sample size of the respondents per strata. This presents the
data to be used in the conduct of this study.
Table 1. Sample Taken from the GOCCs employees Population
Government Owned and Controlled Number of Employees
Corporation (n)
Social Security System (SSS) 50
Pag – Ibig Fund 50
Philhealth 50
Total 150
Research Variable and Instruments
Validity and Reliability of the Instruments
The instrument that will be used in this study is adapted in the study of Camilla
Strömbäck, Kenny Skagerlundb, Daniel Västfjällb,d, Gustav Tinghöga entitled “Subjective self‐
control but not objective measures of executive functions predicts financial behavior and well‐
being”. The instrument is divided into 3 parts. Part I includes the demographic profile of the
respondents (Sex, Age, Marital Status, Years in service, Highest educational attainment, Agency,
Gross Monthly Income and Net Monthly Income). Part II contains the 9 item questions about
financial management behavior of the respondents. This part will be scored using 5-point Likert
scale (5 – Always, 4 – Often, 3 – Sometimes, 2 – Rarely, 1 - Not at all). The last part is sub-
divided into two parts. The first part covers the 4 – item questions on financial anxiety and the
last part consists of 3-item questions on financial security of the respondents. This will be scored
using a 5-point Likert scale (5 – Strongly Agree, 4 – Agree, 3 – Neither, 2 – Disagree, 1-
Strongly Disagree).
Data Collection Procedures
After securing the needed permission from the office of the different Government Owned
and Controlled Corporation (GOCCs) to float the questionnaires and gather pertinent data, the
researcher will send communications to the permanent employees of the identified GOCCs,
informing them of the study along with the survey link. To fast track, the gathering of data, the
researcher posted the survey link thru crowdsourcing in social media sites like Messenger via
group chats. Google form automatically summarizes the data in spreadsheet and the researcher
organized the data by properly coding them before statistical analysis.
Data Analysis
This research study will be utilizing the following descriptive data analysis tools:
frequency counts, mean, and percentage in knowing participants’ profile variables. Additionally,
frequency count and percentage were used in tabulating the data that were gathered. The study
will also use the weighted mean and the overall mean. These were inputted in the Statistical
Package for the Social Sciences (SPSS) software for further statistical analysis and treatment. In
a more detailed form, the said tools were described as follows:
Frequency and Percentage Distribution. These tools were utilized in presenting the profile of the
respondents.
Overall Mean. This statistical tool was used to determine the interpretation answers of research
questions situated in the research study.
Pearson Product Moment Correlation Coefficient. This is used to identify the significant
relationship between the respondents’ financial management behavior and their financial well –
being.
Analysis of Variance (ANOVA). This tool is used to determine the significant difference between
the financial management behavior and their financial well – being and the respondents’ profile.
Scoring of the Questionnaires
The data that were retrieved from the assessment-type questionnaire were converted into
numerical weight using the 5-likert point scale. The researcher classified them into different
quantities that enabled her to categorize the data.
To assess the financial management behavior among the different identified GOCCs, the
researcher used the following table for interpretation:
Table 2. 5 Likert Scale to Assess the Financial Management Behavior of the respondents
Point Scale Qualitative Description
5 4.20 – 5.0 Always
4 3.40 – 4.19 Often
3 2.60 – 3.39 Sometimes
2 1.80 – 2.59 Rarely
1 1.0 – 1.79 Not at all
For the financial well - being by the respondents in financial anxiety and financial
security of the respondents, the research use the following table for interpretation:
Table 3. 5 Likert Scale to Assess the Financial Well – Being of the respondents
Point Scale Qualitative Description
5 4.20 – 5.0 Strongly Agree
4 3.40 – 4.19 Agree
3 2.60 – 3.39 Neither
2 1.80 – 2.59 Disagree
1 1.0 – 1.79 Strongly Disagree
Ethical Considerations
This research is an original study and will be conducted as a basis in recommending for an
appropriate and effective intervention on proper financial handling of hard-earned money. Authors of
books, journals, publications, as well as websites from the internet which were used as references in the
conduct of this study are properly acknowledged and cited. Head of Offices’ consent will be secured
before the conduct of this study. Further, confidentiality of the data/documents generated from the
respondents’ is highly ensured. All the data to be collected will solely be used for the purpose of this
study.
References:
Brüggen EC, Hogreve J, Holmlund M, Kabadayi S, Löfgren M (2017). Financial well-being: a
conceptualization and research agenda. J Bus Res 79:228–
237. https://doi.org/10.1016/j.jbusres.2017.03.013
Citibank Indonesia (2014). Citi Indonesia launches ‘Managing Your Wealth’.
Consumer Financial Protection Bureau. (2015). Financial Well-Being: The Goal Of Financial
Education. Available on:
consumerfinance.gov/data-research/research-reports/financial-well-being.
DeVaney, S. A., Gorham, E. E., Bechman, J. C., & Haldeman, V. A. (1996). Cash-flow
management and credit use: effect of a financial information program. Financial
Counseling and Planning, 7, 81-86.
Godwin, D. D. (1994). Antecedents and consequences of newlywed’s cash flow management.
Financial Counseling and Planning, 5, 161-190.
Godwin, D. D., & Carroll, D. D. (1986). Financial management attitudes and behavior of
husbands and wives. Journal of Consumer Studies and Home Economics, 10, 77-
96. http://dx.doi.org/10.1111/j.1470-6431.1986.tb00110.x
Gorham, E. E., DeVaney, S. A., & Bechman, J. C. (1998). Adoption of financial management
practices: a program assessment. Journal of Extension. Retrieved May 25, 2006,
from http://www.joe.org/joe/1998april/a5.html
Graham, F., & Isaac, A. G. (2002). The behavioral life-cycle theory of consumer behavior:
Survey evidence. Journal of Economic Behavior & Organization, 48(4), 391–401.
https://doi.org/10.1016/S0167-2681(01)00242-6
Hicks S, Tinkler L, Allin P (2013) Measuring subjective well-being and its potential role in
policy: perspectives from the UK Office for National Statistics. Soc Indic Res
114(1):73–86. https://doi.org/10.1007/s11205-013-0384-x
Hira, T. K., & Mugenda, O. M. (1999). The relationships between self-worth and financial
belief, behavior, and satisfaction. Journal of Family and Consumer Sciences,
91(4), 76-82.
Joo, S., & Garman, E. T. (1998). Personal financial wellness may be the missing factor in
understanding and reducing worker absenteeism. Personal Finance and Worker
Productivity, 2(2), 172-182.
Joo, S., & Grable, J. E. (2004). An exploratory framework of the determinants of financial
satisfaction. Journal of Family and Issues, 25(1), 25-50.
http://dx.doi.org/10.1023/B:JEEI.0000016722.37994.9f
Jorgensen, B. L., and Savla, J. (2010). Financial literacy of young adults: the importance of
parental socialization. Fam. Relat. 59, 465–478. doi: 10.1111/j.1741-
3729.2010.00616.x
Kempson E, Finney A, Poppe C (2017) Financial well-being: a conceptual model and
preliminary analysis (Final edition). Consumption Research Norway – SIFO
Kim, J., & Garman, E. T. (2004). Financial stress, pay satisfaction and workplace performance.
Financial Education, 69-76.
Kim, J., Garman, E. T., & Sorhaindo, B. (2003). Relationships among credit counseling clients’
financial well-being, financial behaviors, Financial Stressor Events, and Health.
Financial Counseling and Planning Education, 14(2), 75-87.
Mazzarol, T. et.al.,(2015). The financial management practices of small to medium enterprises.
Small Enterprise Association of Australia and New Zealand. Retrieved from
https://cemi.com.au/sites/all/publications/SEAANZ-2015-Mazzarol-Reboud-
Clark.pdf
Modigliani, F., & Brumberg, R. (2005). Utility analysis and the consumption function: An
interpretation of cross-section data. In: F. Franco (Ed.). The collected papers of
Franco Modigliani (vol 6). Massachusetts: Massachusetts Institute of Technology
(Reprint of Modigliani, F., & Brumberg, R. (1954). Utility analysis and the
consumption function: An interpretation of crosssection data. In: Kurihara, K. K.
(Ed.), Post Keynesian economics. New Jersey: Trustees of Rutgers College).
Muir K, Hamilton M, Noone J, Marjolin A, Salignac F, Saunders P (2017) Exploring financial
wellbeing in the Australian context. University of New South Wales, Sydney,
Centre for Social Impact & Social Policy Research Centre
Parrotta, J. L., & Johnson, P. J. (1998). The impact of financial attitudes and knowledge on
financial management and satisfaction of recently married individuals. Financial
Counseling and Planning, 9(2), 59-74.
Porter, N. M., & Garman, E. T. (1993). Testing a conceptual model of financial well-being.
Financial Counseling and Planning, 4, 135-165.
Setiyani, R. and Solichatun, I. (2019). Financial Well-being of College Students: An Empirical
Study on Mediation Effect of Financial Behavior. Creative Commons Attribution
License. 10.18502/kss.v3i11.4026
Sorhaindo, B., & Garman, E. T. (2002). Profina Debt Solutionssm 18-Month Panel Study:
Changes in Financial Behavior and Incidence of Financial Stressor. Interim
Report. Retrieved December 22, 2004, from
http://www.education.incharge.org/_assets/research_reports_and_publications/
76.pdf
Strömbäck, C., Skagerlund, K., Västfjäll, D., & Tinghög, G. (2020). Subjective self-control but
not objective measures of executive functions predicts financial behavior and
well-being. S2214-6350(19)30189-3. https://doi.org/10.1016/j.jbef.2020.100339
Thaler, R. H., & Shefrin, H. (1981). An economic theory of self-contol. Journal of Political
Economy, 89(2), 392-406. https://doi.org/10.1086/260971
Titus, P. M., Fanslow, A. M., & Hira, T. K. (1989). Networth and financial satisfaction as a
function of household money manager’s competencies. Home Economics
Research Journal, 17(6), 309-317.
http://dx.doi.org/10.1177/1077727X8901700404
Vosloo W, Fouche J, Barnard J (2014) The relationship between financial efficacy, satisfaction
with remuneration and personal financial well-being. Int Bus Econ Res J
13(6):1455–1470
Xiao, T., & Shim, S. (2009). Acting for happiness: financial behavior and life satisfaction of
college students. Social Indicator Research, 92, 53-68.
http://dx.doi.org/10.1007/s11205-008-9288-6