Professional Documents
Culture Documents
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This module was prepared to help you achieve the required competency:
Work in Team Environment. This will be the source of information for you to
acquire the knowledge and skills in this particular module with minimum
supervision or help from your trainer. With the aid of this material, you will
acquire the competency independently and at your own pace.
Talk to your trainer and agree on how you will both organize the training of
this unit. Read through the module carefully. It is divided into sections which
covers all the skills and knowledge you need to successfully complete in this
module.
Work through all the information sheets and complete the activities in each
section. Do what is asked in the INSTRUCTIONAL SHEETS and complete the
SELF-CHECK. Suggested references are included to supplement the materials
provided in this module.
Most probably, your trainer will also be your supervisor or manager. He/she
is there to support you and show you the correct way to do things. Ask for help.
Your trainer will tell you about the important things you need to consider
when you are completing activities and it is important that you listen and take
notes.
Use the self-check questions at the end of each section to test your own
progress.
When you are ready, ask your trainer to watch you perform the activities
outlined in the module.
As you work through the activities, ask for written feedback on your
progress. Your trainer gives feedback/pre-assessment reports for this reason.
When you have successfully completed each element or learning outcome, ask your
trainer to mark on the reports that you are ready for assessment.
When you have completed this module and feel confident that you have had
sufficient practice, your trainer will schedule you for the institutional assessment.
The result of your assessment/evaluation will be recorded in your COMPETENCY
ACHIEVEMENT RECORD.
Modules of Instruction
Upon completion of this module the students/ trainees will be able to:
ASSESSMENT CRITERIA:
1. The role and objective of the team is identified from available sources
of information
2. Team parameters, reporting relationships and responsibilities are
identified from team discussions and appropriate external sources
3. Individual roles and responsibilities within the team environment are
identified
4. Roles and objectives of the team is identified from available sources of
information
5. Team parameters, reporting relationships and responsibilities are
identified based on team discussions and appropriate external sources
6. Effective and appropriate forms of communications are used and
interactions undertaken with team members based on company
practices
7. Effective and appropriate contributions made to complement team
activities and objectives, based on workplace context
8. Protocols in reporting are observed based on standard company
practices
9. Contribute to the development of team work plans based on an
understanding of team’s role and
- Group structure
- Group development
- Sources of information
ASSESSMENT CRITERIA:
1. The role and objective of the team is identified from available sources of
information
2.Team parameters, reporting relationships and responsibilities are
identified from team discussions and appropriate external sources
CONDITIONS:
METHODOLOGIES:
- Distance Learning /Modular
- Self-paced Learning
ASSESSMENT METHODS
- Demonstration
- Observation
- Interviews/Questioning
Learning Objectives: After reading this INFORMATION SHEET, you MUST be able to:
GROUP STRUCTURE
Let's go through the seven common types of org structures and reasons why
you might consider each of them.
Hierarchical org structure
Functional org structure
Horizontal or flat org structure
Divisional org structure
Matrix org structure
Team-based org structure
Network org structure
SELF-CHECK 2.1-1
ENUMERATION: Give at least 4 types of group.
1. Primary groups
2. Secondary groups
3. Collective groups,
4. Categories.
Learning Objectives: After reading this INFORMATION SHEET, you MUST be able to:
GROUP DEVELOPMENT
Forming - The initial forming stage is the process of putting the structure
of the team together. Team members feel ambiguous and conflict is avoided
at all costs due to the need to be accepted into the group. Team members
look to a group leader for direction and guidance, usually CORAL project
guides.
Norming - In this stage, team members are creating new ways of doing and
being together. As the group develops cohesion, leadership changes from
‘one’ teammate in charge to shared leadership. Team members learn they
have to trust one another for shared leadership to be effective.
Adjourning - In this stage typically team members are ready to leave (course
termination) causing significant change to the team structure, membership,
or purpose and the team during the last week of class. They experience
change and transition. While the group continues to perform productively
they also need time to manage their feelings of termination and transition.
SELF-CHECK 2.1-2
1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning
Learning Objectives: After reading this INFORMATION SHEET, you MUST be able to:
SOURCES OF INFORMATION
Primary Sources - These sources are records of events or evidence as they are first
described or actually happened without any interpretation or commentary.
Date Develop: Document No.:
NOVEMBER 2022
WORK IN TEAM Developed by:
Issued by:
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ENVIRONMENT Page 47
INSERT COMPANY NAME Revision No.:
Secondary Sources - These sources offer an analysis or restatement of primary
sources.
Tertiary Sources - Tertiary sources are sources that identify and locate primary
and secondary sources. These can include bibliographies, indexes, abstracts,
encyclopedias, and other reference resources; available in multiple formats, i.e.
some are online, others only in print.
Primary Information Sources
Diaries.
Experiments.
Poems.
Personal correspondences.
Speeches.
Paintings.
Interviews.
Annual reports of an organization or agency.
1. Diaries.
2. Experiments.
3. Poems.
4. Personal correspondences.
5. Speeches.
6. Paintings.
7. Interviews.
8. Annual reports of an organization or agency.
CONTENTS:
ASSESSMENT CRITERIA:
CONDITIONS:
METHODOLOGIES:
- Distance Learning /Modular
- Self-paced Learning
ASSESSMENT METHODS
- Demonstration
- Observation
- Interviews/Questioning
Learning Objectives: After reading this INFORMATION SHEET, you MUST be able to:
SELF-CHECK 2.2-1
Enumeration: Give the guidelines for Clarifying Roles and Objectives for
Effective Teams
SELF-CHECK 2.2-2
Enumeration: What are the 4 types of organizational structures?
TEAM DEVELOPMENT
TEAM DEVELOPMENT
SELF-CHECK 2.2-3
Enumeration: How do you build a successful
team?
- Communication Process
- Workplace communication protocol
- Team planning and decision making
- Team thinking
- Team roles
- Process of team development
- Workplace context
ASSESSMENT CRITERIA:
CONDITIONS:
METHODOLOGIES:
Date Develop: Document No.:
NOVEMBER 2022
WORK IN TEAM Developed by:
Issued by:
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ENVIRONMENT Page 47
INSERT COMPANY NAME Revision No.:
- Distance Learning /Modular
- Self-paced Learning
ASSESSMENT METHODS
- Demonstration
- Observation
- Interviews/Questioning
LEARNING EXPERIENCES
LEARNING OUTCOME # 3 WORK AS A TEAM MEMBER
Learning Activities Special Instructions
1. Read information sheet 2.3-1
If you have some problem on the
content of the information sheet don’t
hesitate to approach your facilitator.
- Communication Process
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now
answer self-check provided in the
module
2.Answer self-check 2.3-1
Refer your answer to answer key 2.3-
1
If you have some problem on the
3. Read information sheet 2.3-2
content of the information sheet don’t
hesitate to approach your facilitator.
- Workplace communication If you feel that you are now
protocol knowledgeable on the content of the
information sheet, you can now
answer self-check provided in the
module.
4. Answer self-check 2.3-2
Refer your answer to answer key 2.3-
2
- Team planning and decision If you feel that you are now
making knowledgeable on the content of the
information sheet, you can now
answer self-check provided in the
module.
6.Answer self-check 2.3-3 Refer your answer to answer key 2.3-
3
If you have some problem on the
7. Read information sheet 2.3-4
content of the information sheet don’t
hesitate to approach your facilitator.
Learning Objectives: After reading this INFORMATION SHEET, you MUST be able to:
Process of Communication
1. Sender
The sender or the communicator generates the message and conveys it to the
receiver. He is the source and the one who starts the communication
2. Message
It is the idea, information, view, fact, feeling, etc. that is generated by the
sender and is then intended to be communicated further.
3. Encoding
The message generated by the sender is encoded symbolically such as in the
form of words, pictures, gestures, etc. before it is being conveyed.
4. Media
It is the manner in which the encoded message is transmitted. The message
may be transmitted orally or in writing. The medium of communication
includes telephone, internet, post, fax, e-mail, etc. The choice of medium is
decided by the sender.
5. Decoding
It is the process of converting the symbols encoded by the sender. After
decoding the message is received by the receiver.
6. Receiver
He is the person who is last in the chain and for whom the message was sent
by the sender. Once the receiver receives the message and understands it in
proper perspective and acts according to the message, only then the purpose
of communication is successful.
8. Noise
It refers to any obstruction that is caused by the sender, message or receiver
during the process of communication. For example, bad telephone connection,
faulty encoding, faulty decoding, inattentive receiver, poor understanding of
message due to prejudice or inappropriate gestures, etc.
SELF-CHECK 2.3-1
Enumeration: What are the process of communication?
Learning Objectives: After reading this INFORMATION SHEET, you MUST be able to:
TEAM THINKING
SELF-CHECK 2.3-4
Learning Objectives: After reading this INFORMATION SHEET, you MUST be able to:
A. Identify the team roles.
TEAM ROLES
Facilitator
In many organizations, the facilitator does
not have a formal authority; the facilitator helps
the team to make the decision. Even if a leader is
acting as a facilitator, then the leader is asking
the team or supporting the team to take those
steps. When teams brainstorm together and
discuss plans, ideas, a facilitator has to be on
hand to clearly and precisely log everything.
Coach
The coach in a team provides one-to-one
support after training. Suppose a team member
has been trained with something, the coach
supports that member after the training. Under
the one-to-one training, if there are any issue
team faces, here the coach is the first person to go
to. These rules overlap sometimes. A coach might
be the same person as the team leaders.
Member
The last role of an effective team member
needs to participate in team meetings and do
whatever assigned to them. Members participate
in meetings or via webinar platform to
brainstorming, idea generations or any other
support they need to provide.
Bottom Line
An effective team means a group of
individuals where each person is committed to
working towards a shared goal. The right team
maximizes the individual strengths of team
members to come up with their best. While
leaders are responsible to facilitate and build the
teamwork skills of their people, members should
follow their instructions and work for the shared
goal.
SELF-CHECK 2.3-5
Enumeration: Giver 5 Roles of an Effective Team Leader.
Forming stage
Storming stage
Norming stage
Performing stage
Adjourning stage
SELF-CHECK 2.3-6
2. Storming stage
3. Norming stage
Learning Objectives: After reading this INFORMATION SHEET, you MUST be able to:
A. Identify the workplace context.
WORKPLACE CONTEXT
SELF-CHECK 2.3-7
Enumeration: Give the types of workplace forms.