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Module 7: MAKING THE SYSTEM WORK
Objectives: After completing this module, you will be able to:
• List problems, which may occur during construction.
• Name and discuss the means by which requirements may be enforced.
• List corrective measures that may be taken by the Government and the
authority for each.
A. Problem Categories: Problems encountered during construction vary

according to the specific project. Most problems, however, fit into one or
more of the following categories:
• Delays. There may be delays in submittals, in the correction of

deficiencies, or because of lack of contractor's acceptance of the CQC
principles.
• Planning and Control. Many problems can be caused by a lack of

planning and control and a failure to take corrective action in the
planning and control process.
• Testing. Improper, inadequate, or untimely testing can adversely

affect the project.
• Documentation. Problems occur because of late, incomplete, or

incorrect documentation. Making a written record of quality control
action and test results is as important as taking the actions. The CQM
reporting system may cause appropriate action to be taken, or may be
the basis of settlement of expensive claims at a future date, after
people directly involved are no longer available. If documentation is
inadequate, communications break down, and then the legal positions
of both the government and the contractor are jeopardized.
• Misunderstanding of CQC Responsibility. This problem is often the

result of a lack of review of the contract QC requirements, a lack of
familiarity with the QC Plan, or failure to communicate roles to other
personnel involved in the QC process. For example, completion
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testing on all component systems, e.g. Duct Air Leakage Tests

(DALTS), Testing and Balancing Systems (TABS), HVAC Controls
System, electrical hi-pot tests. When possible, these
misunderstandings should be solved at the field level.
Personal one-on-one discussion and actions at the field level often provide
acceptable solutions to the problems. If discussions with onsite personnel
are not fruitful, the problem must be elevated to the next level. The
important thing is for the problem to be identified early so that it can be
prevented or corrective action can be taken. If an agreement cannot be
reached, the Government makes the final determination.
B. Government Options: Proper effective QC can prevent adverse

Government actions. However, if efforts at the field level do not bring the
desired result, the Government has no choice but to initiate action under the
Contract Clauses of the contract that provide the means for enforcing
contract compliance.
• Requiring contractor removal and replacement of deficient materials

and/or workmanship - Contract Clause, Inspection of Construction,
FAR 52.246-12.
- This contract clause allows the Government to require the

contractor to expose, test, and ultimately remove and replace
deficient work.
- If necessary the Government may employ another contractor to

make the corrections performed if he refuses to correct it
himself. If adversarial relationships develop, which could be
costly to the contractor, a copy of directive type letters to the
contractor should be furnished to the surety company.
• Withhold Payment - Contract Payment Clause.
- Grounds for withholding payment include the contractor's failure

to:
· Perform in accordance with the terms of the contract,
· Provide the Quality Control Plan giving assurance of his

intent and ability to comply with quality standards,
· Build to quality standards.
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- While the Government is obligated to pay for satisfactorily

completed work, it has no obligation to pay a contractor for
deficient work.
• Requiring removal of unqualified personnel - Contract Clause, Material

and Workmanship, FAR 52.236-5. If contractor personnel are
deemed to be incompetent, careless, or otherwise objectionable, the
Government can require the removal of such personnel from the
project. However, under other provisions of the contract, if the
Government deems the QC staff to be too small, but not incompetent,
it may direct the addition of personnel.
• Requiring the contractor to assume personal supervision - Contract

Clause, Superintendence by the Contractor, FAR 52.236-6. If the
contractor does not provide an adequate superintendent, the contract
allows the Contracting Officer to require the contractor to assume
personal supervision of the work.
• Halting Work. Another Government option is halting work until

deficiencies are corrected.
- The Contracting Officer may direct the contractor to cease work

and any item or work feature pending satisfactory correction of
any deficiency in that work--particularly if the defective work is to
be become inaccessible if further work proceeds.
- If the contractor refuses to stop and correct the deficiency

immediately, a letter from the Contracting Officer may be issued,
directing the contractor to cease that particular operation.
• Issuing an unsatisfactory performance appraisal.
- If the contractor fails to correct serious deficiencies in his

performance, he may be cited as unsatisfactory at the conclusion
of the project.
- Interim unsatisfactory appraisals may be issued at any time

before construction is completed. This will afford the contractor
the opportunity to correct his deficient operations and avoid
issuance of a final unsatisfactory appraisal at contract closeout.
- Even a single unsatisfactory appraisal can have an effect on

future awards of Corps and NAVFAC contracts to that
contractor.
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- Conversely, outstanding work by a contractor is reflected in

outstanding performance appraisals, safety awards, and public
recognition.
• Terminate the Contract - Contract Clause, Default (Fixed-Price

Construction) FAR 52.249-10. The most drastic type of action is to
terminate the contract. In most cases, termination for default is not in
the best interest of the Government. Termination action is taken only
after all else fails.
C. Making the "System" Work: The QC Manager must act quickly and
confidently when problems are discovered. He cannot sit back and hope
that problems will correct themselves. His job is to control construction
quality by taking action to make certain that problems are corrected and
prevented. The Government is serious about CQC and will hold the
contractor responsible for contract compliance.
D. Quality Assurance Personnel: Quality Assurance personnel will use the

ASSESSMENT WORKSHEET FOR CONTRACTOR QUALITY CONTROL
PROGRAM, to evaluate the contractor's CQC system. The results of this
assessment can be used to provide a final performance rating to the
contractor at the end of the project. (NAVFAC contracts only! For sample of
form see NAVFAC P-445.)
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EXERCISE
Module 7
1. Name the categories of problems that normally occur during construction.
2. What options are available to the Government under the Contract Clauses
of the contract?
3. Analyze the cases on the following pages and answer the questions
included with each. Be prepared to discuss your answers with other
members of the class.
a. Contractor is constructing a commissary. The contract was

awarded in April, which allowed for sufficient time to enclose the
building before onset of cold weather. Building is scheduled to be
complete in May of next year, which necessitates doing the inside
finish work during winter months. The client/customer has scheduled
delivery of equipment and stock for June. Work was progressing
satisfactorily and the contractor was about to start roofing operations
in mid-September when the resident engineer discovered the
contractor was installing untreated lumber for edge strips, curbing,
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etc., which was in violation of the specifications. Work was stopped,

and after some investigation, contractor advised the resident engineer
that the best delivery on treated lumber was eight weeks, which would
delay enclosing the building and ultimately delay turnover to the
client/customer. The contractor requested waiver of treated lumber
requirement.
(1) Where did the contractor's control system break down?
(2) Where did the Government assurance system break down?
(3) What are the resident engineer's courses of action?
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b. Contract involves construction of a major barracks complex including

25 dormitories. Project is 75% complete and occupied by troops when
the client/customer complains that the opaque panel in the lower
window section is allowing precipitation to penetrate during driving
rain. The leaks have stained carpet and ceiling tile. Investigation
reveals that leaking panels are improperly glazed and do not conform
with the contract drawings and specifications. All windows had been
factory glazed and were warehoused onsite. Although a vinyl strip
covered the glazing, careful examination of the windows prior to, and
after, installation would have revealed the construction deficiency.
(1) Identify the steps within the CQC system that failed, thereby
creating the construction deficiency.
(2) Identify the steps within the Government's QA system that

failed to detect the breakdown in the contractor's QC system.
(3) Keeping in mind that there are 4,200 windows involved in the
contract, what corrective measure should the resident engineer
employ?
(4) What action should be taken on remaining buildings not
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completed?
(5) Assume, because of the magnitude of the problem, that the

contractor and window manufacturer refuse to comply with your
directive; what tools in the contract does the resident engineer
resort to?
c. Contract is for a large barracks complex involving 47 buildings. There

are 1,500 fan coil units to be installed throughout the project. As the
fan coil units were delivered to the site, the mechanical subcontractor
discovered that the units contained 1/2" valve in lieu of a 3/4" as
indicated on the contract drawings. Contractor's shop drawings also
indicated a 3/4" valve. Contractor immediately advised the resident
engineer of the discrepancy. The contractor further advised that the
supplier's standard unit is furnished with a 1/2" valve and requested
permission to use units as delivered. All units were delivered in one
large shipment, and some were needed for immediate installation.
(1) Was the subcontractor quality control system working?
(2) Where does the supplier fit into the problem?
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(3) What measures should Government QA personnel now

employ?
(4) In this instance, should the resident engineer investigate

possible design error in specifying a 3/4" valve?
d. Project includes several masonry buildings requiring joint

reinforcement. Contractor proceeded with sample masonry panel
erection without approved materials despite Government QA
personnel objection. Contractor has now completed wall erection on
one building and Government QA personnel discover the contractor is
using wrong joint reinforcement. Contractor superintendent states bar
joists will be erected tomorrow morning.
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(1) What questions first come to mind as to the effectiveness of the

contractor's quality control system?
(2) Where did the Government's quality assurance role first break
down?
(3) What Contract Clauses should be employed by the resident

engineer at this point in time?
e. Project is a small flood control dam with reinforced concrete outlet

structure. Contractor testing requirements are specified in detail, and
require full-time quality control personnel at concrete batch plant.
Concrete production has commenced, and after one week concrete
cylinder breaks indicate extremely low compressive strength. It is
immediately discovered that the plant measuring devices had not
been calibrated.
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(1) What is the government's first corrective action to be taken?
(2) What apparent deficiency existed in the contractor's quality

control system?
(3) Basically, where did the Government quality assurance role

fail?
(4) What Contract Clauses must now be employed by the

Government?
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f. On an underground electrical distribution project, the contractor was to

install a run of 2/0 cable in the system. The project had been
completed and accepted two years ago, when it was discovered that
this run of cable was #2 instead of 2/0 and totally inadequate for the
future load.
(1) What corrective measure, if any, is available to the Government

to have the deficient cable replaced?
(2) Should the contractor's quality control system and

Government's assurance system prevent isolated instances of
this type? How?
g. The contract for construction of the outlet works at a flood control and
recreation reservoir required steel gates. The prime contractor to a
fabricator in Los Angeles subcontracted the gates. All CQC
requirements on the gates were delegated to the fabricator. The
resident engineer arranged for Government periodic QA visits to the
plant. The plant inspector advised the resident engineer that the
welding procedures and the welders had not been certified prior to
commencement of fabrication. The QC contained no entry on this
subject.
(1) In this instance, what role does the prime contractor assume?
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(2) Where did the prime contractor fail in the quality control
system?
(3) Where did the Government's QA role break down?
(4) What steps does the Government take now?
h. The contract was for construction of multipurpose classrooms at the

Air Force Academy. The rooms were to receive carpet that had been
color-coordinated with the room furnishings. Carpet was scheduled
for delivery August 1, which allowed only 3 weeks for laying and
completion of project prior to start of classes. Carpet was delivered
August 1, and it was immediately discovered that the carpet did not
adequately match the approved sample.
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(1) Could the CQC system have prevented this? How?
(2) Did the Government fail in its QA role by not inquiring as to the
status of carpet manufacture?
(3) What steps should the Government take now?
i. Contractor on a major multi-building project started his first concrete

placement this morning. Contractor is placing a monolithic foundation
using a leased concrete pump truck. Two-thirds of the foundation had
been placed when the concrete pump failed. No standby placement
equipment was available as required by the contract, which created a
cold joint before the pump could be repaired.
(1) What was the first step that failed in the contractor's QC
program?
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(2) How could the Government's QA role have prevented this

incident?
(3) Would proper QC reports alerts to a failure of this type in the

system?
(4) What corrective measures should the Government employ to

prevent further incidents of this type?
j. An airfield project involved placement of a concrete apron for

helicopters. The specifications required the use of jet fuel-resistant
joint sealant. The sealant was required to be Government tested and
approved prior to use. The specifications further required that the
joints be sealed immediately after the curing period. Contractor
started placement of concrete when it was discovered that the sealant
had not been submitted for testing.
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(1) In what meeting should the testing requirements of the contract

be discussed in general?
(2) At what phase should this specific testing have been

discussed?
(3) Within the Government's QA role, where should we have

detected this deficiency?
(4) What corrective measures does the resident engineer use

now?
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NOTES
CONSTRUCTION QUALITY MANAGEMENT
FOR CONTRACTORS
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NOTES
CONSTRUCTION QUALITY MANAGEMENT
FOR CONTRACTORS
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1
SECTION 01 45 00.05 20
DESIGN AND CONSTRUCTION QUALITY CONTROL

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PART 1 GENERAL
1.1 REFERENCES
The publications listed below form a part of this specification to the

extent referenced. The publications are referred to within the text by the
basic designation only.
U.S. ARMY CORPS OF ENGINEERS (USACE)
EM 385-1-1 (2014) Safety and Health Requirements

Manual
U.S. GREEN BUILDING COUNCIL (USGBC)
LEED NC (2009) Leadership in Energy and

Environmental Design(tm) New Construction
Rating System
1.2 SUBMITTALS
Government approval is required for submittals with a "G" designation;

submittals not having a "G" designation are for Contractor Quality Control
approval. Submittals with an "S" are for inclusion in the Sustainability
eNotebook, in conformance with Section 01 33 29.05 20 SUSTAINABILITY
REPORTING FOR DESIGN-BUILD. Submit the following in accordance with
Section 01 33 00.05 20 CONSTRUCTION SUBMITTAL PROCEDURES and 01 33 10.05 20
DESIGN SUBMITTAL PROCEDURES:
SD-01 Preconstruction Submittals
Design Quality Control (DQC) Plan; G
Submit a DQC Plan prior to the Post Award Kickoff Meeting.
Construction Quality Control (CQC) Plan; G
Submit a Construction QC Plan prior to start of construction.
Commissioning Plan; G
Submit a Commissioning Plan within 60 days of approval of Cx

Authority.
SD-05 Design Data
Design Quality Control Documentation; G
SD-07 Certificates
Preliminary Inspections and Final Acceptance Testing; G
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LCS MISSION MODULE READINESS CENTER NBSD P110
Final Life Safety/Fire Protection Certification; G
SD-11 Closeout Submittals
Summary Commissioning Report; G
1.3 QC PROGRAM REQUIREMENTS
Establish and maintain a QC program that is administered by a Design and

Construction Quality Control organization, using Quality Control (Design
and Construction) Plans, Commissioning Plans and Reports, meetings, a
Coordination and Mutual Understanding Meeting, three phases of control,
submittal review and approval, testing, completion inspections, and QC
certifications and documentation necessary to provide design, materials,
equipment, workmanship, fabrication, construction and operations which
comply with the requirements of this Contract. The QC program must cover
on-site and off-site work. No construction work or testing may be
performed unless the QC Manager is on the work site.
1.3.1 QC Plan Meeting
Prior to submission of the QC Plan, the QC Manager may request a meeting

with the Contracting Officer to discuss the QC Plan requirements of this
Contract.
The purpose of this meeting is to develop a mutual understanding of the QC

Plan requirements prior to plan development and submission and to agree on
the Contractor's list of Definable Features of Work (DFOWs).
1.3.2 Mutual Understanding Meeting
The purpose of this meeting is to develop a mutual understanding of the QC

Plans, including documentation, administration, requirements and
procedures, coordination of activities to be performed, and the
coordination of the contractor's management, production and QC personnel.
At the meeting, the contractor will explain in detail how the three phases
of quality control will be implemented for each DFOW.
1.3.3 Design and Construction Quality Control Plans
The contractor must provide a project specific Design Quality Control (DQC)
Plan and Construction Quality Control (CQC) Plan, for review and approval
by the Contracting Officer. The Contractor must perform no design until
the DQC Plan is approved and no construction until the CQC Plan is
approved. The Contractor's plans must include the following::
a. The QC organization for this contract, including member resumes.
b. A letter from an officer of the company designating the QC Manager,

Alternate QC Manager, DQC Manager, Commissioning Authority, and their
authority.
c. QC Manager qualifications.
d. DQC Manager qualifications.
e. List of DFOW including list of design submittal packaging. DFOW is a

task that is separate and distinct from other tasks and has control
requirements and work crews unique to the task.
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f. For the CQC Plan, a plan to implement the "Three Phases of Control" for
each DFOW.
g. For the CQC Plan, a testing Plan, log and list of personnel and
accredited laboratories that will perform tests. Construction
materials testing laboratories must be accredited by a laboratory
accreditation authority and will be required to submit a copy of the
Certificate of Accreditation and Scope of Accreditation with the
testing plan. Coordinate this testing Plan with the Commissioning Plan
verification testing requirements to avoid duplication of effort.
h. Submittal Register including design submittals, listing personnel who

will review submittals and noting submittals for Contracting Officer
review.
i. Procedures for submitting and reviewing design changes/ variations

prior to submission to the Contracting Officer.
j. As part of the Contractor's DQC plan, a statement of Life Safety and

Fire Protection Features Inspections and Testing must be prepared by
the Fire Protection Designer of Record. Examples of life safety and
fire protection features include, but are not limited to, water
distribution systems including fire pumps and fire hydrants, fire
resistive assemblies such as fire rated walls/partitions, through
-penetration firestop systems, spray-applied fire proofing of
structural components, fire alarm and detection systems, fire
suppression and standpipe systems, means of egress components,
emergency and exit lighting fixtures. The plan must include a listing
of the individuals, approved agencies or firms that will be retained
for conducting the required inspections and tests accompanied by a
description of individual inspector's experience and a copy of all
required certifications. Additional copies of this plan must be
submitted to the NAVFAC Fire Protection Engineer and the Installation
Fire Chief. This plan must include the following:
(1) Comprehensive list of systems, components or features to be

inspected and tested.
(2) Description of performance verification testing activities for

each system or component.
(3) Procedures and schedules for functional performance tests of all

systems requiring functional testing.
k. For the DQC plan, submit a formal Communication Plan that indicates the
frequency of design meetings and what information is covered in those
meetings, key design decision points tied to the Network Analysis
Schedule and how the DOR plans to include the Government in those
decisions, peer review procedures, interdisciplinary coordination,
design review procedures, comment resolution, etc.
The Communication Plan must emphasize key decisions and possible

problems the Contractor and Government may encounter during the design
phase of the project. Provide a plan to discuss design alternatives
and design coordination with the stakeholders at the key decision
points as they arise on the project. Identify individual stakeholders
and suggested communication methods that will be employed to expedite
and facilitate each anticipated critical decision. Communication
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methods may include: Concept Design Workshop, over-the-shoulder review

meetings, presentation at client's office, lifecycle cost analysis
presentation, technical phone conversation, and formal review meeting.
The design portion of the Communication Plan must be written by the DQC
Manager and confirmed during the Post Award Kick off Partnering.
Update the Communication Plan at every Partnering meeting.
l. For the DQC Plan, procedures for insuring the design documents are
submitted in accordance with FC 1-300-09N, Navy and Marine Corps Design
Procedures and other procedures to ensure disciplines have been
properly coordinated to eliminate conflicts.
m. For the DQC Plan, provide Quality Control Documentation procedures such
as QC review sets and QC comments to demonstrate that cross checking of
all engineering disciple's design drawings and specifications has taken
place. The QC review documentation must exhibit a checking process of
the design documents for completeness, accuracy, and constructability.
n. For the DQC Plan, a list of design subcontractors and the scope of the
work which each firm will accomplish.
1.3.4 Commissioning Plan
The Contractor must provide a project specific Commissioning Plan for

review and acceptance by the Contracting Officer. The intent of the
commissioning plan is to expose all critical issues and resolve them with
input from the construction team at early stages of planning. Develop and
submit the Commissioning Plan to define the on-site activities and roles
and responsibilities for commissioning all building systems required by the
Project Program paragraph BUILDING COMMISSIONING. The Commissioning Plan
must be updated as information changes during the project. The Plan must
include all items required by the LEED NC 2009 and must include the
following:
a. Commissioning Authority qualifications and experience.
b. A description of the Commissioning Team's roles and responsibilities as

well as organizational relationships with the Contractor's QC Manager,
DQC Manager, and verification and testing personnel.
c. A listing of all systems required to be commissioned, include a list of

required instruments and components for measurements, verifications,
and full commissioning of mechanical systems.
d. A description of the testing and acceptance method used for each

system. Describe all commissioning process activities. Include the
sequence and schedule for starting and balancing air distribution
systems to ensure construction materials, such as architectural
finishes, are installed under the appropriate environmental
conditions. Also address the procedure that will be used to "dry out"
the structure.
e. A procedures and schedule for functional performance tests of all

systems to be commissioned. The Commissioning Authrity must present
for all functional performance tests. Coordinate this schedule with
the QC Plan testing requirements to avoid duplication of effort.
f. Coordinate with eOMSI Preparer to approve the training plan, content of

the facility maintenance and operational training, and training
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schedule for Government personnel. Provide training sessions on

performance of the systems that were commissioned.
1.3.5 Summary Commissioning Report
The Commissioning Authority must provide a Summary Commissioning Report

upon completion of the performance verification items. The Summary
Commissioning Report must include all items required by LEED NC 2009 and
must include the following:
a. Executive Summary of the commissioning process including results and

observations of the commissioning program.
b. A history of deficiencies identified and their resolution. Indicate

outstanding issues to be resolved.
c. Commissioned systems performance test results and evaluations. Provide

a 72 hour data trend utilizing the building automation system. Verify
that the trend data reflects proper operation of the system.
1.3.6 Special Inspections
Perform all required Special Inspections and structural observations per

Section 01 45 35.05 20 SPECIAL INSPECTIONS, the Statement of Special
Inspections and the Schedule of Special Inspections.
1.4 QC ORGANIZATION
1.4.1 QC and Alternate QC Manager
QC and Alternate QC Manager qualifications:
a. Complete the course entitled "Construction Quality Management (CQM) for

Contractors." and maintain a current certificate. The QC Manager that
does not have a current certification must obtain the CQM for
Contractors course certification within 90 days of award. This course
is periodically offered by the Naval Facilities Engineering Command and
the Army Corps of Engineers. Contact the Contracting Officer for class
schedule information.
b. Familiar with requirements of USACE EM 385-1-1, and experience in the

areas of hazard identification and safety compliance.
c. Ten years of combined experience as a Superintendent, QC Manager,

Project Manager, or Project Engineer on similar size and type
construction contracts, and at least two years' experience as a QC
Manager.
QC and Alternate QC Manager responsibilities:
a. Participate in the Post Award Kick-off, Partnering, Preconstruction,

Design Development, and Coordination and Mutual Understanding Meetings.
b. Implement the "Three Phase of Control" plan for each DFOW and notify
the Contracting Officer at least 3 business days in advance of each
Preparatory and Initial Phase meeting. Submit respective checklists to
the Contracting Officer the next business day.
c. Ensure that no construction begins before the DOR has finalized the
design for that segment of work, and construction submittals are
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approved as required.
d. Inspect all work and rework, using International Conference of Building

Officials certified QC specialists as applicable, to ensure its
compliance with contract requirements. Maintain a rework log.
e. Immediately stop any segment of work, which does not comply with the
contract requirements and direct the removal and replacement of any
defective work.
f. Remove any individual from the site who fails to perform their work in
a skillful, safe and workmanlike manner or whose work does not comply
with the contract plans and specifications.
g. Prepare daily QC Reports.
h. Provide daily photographic documentation to support the work reported

in the Daily Reports. Maintain a file of CD/ DVD disks at the job site
that assemble the photographs supporting the daily reports. Organize
the supporting photographs into searchable files organized by date and
under each date organize the photographs in folders for each definable
features of work. Indicate on the disk label and disk holder the date
range of pictures contained on each disk. Provide a date stamp on each
picture and title each picture with a description of location and
viewed components. Provide .jpeg color photograph files that are 300
DPI - printable at 8 inch by 10 inch size.
Photograph construction related to existing work to be covered by

contract modifications and required rework as follows;
(1) View of as-is conditions prior to modification / rework.
(2) View of as-is conditions with existing exterior enclosure and

interior finishes removed before modification / new work begins.
(3) View of new / modified construction prior to being covered by

exterior enclosure and interior finishes.
(4) View of completed new / modified construction.
i. Ensure that Contractor Production Reports are prepared daily.
j. Hold weekly QC meetings with the DQC Manager, Commissioning Authrity,

DOR (or representative), Superintendent and the Contracting Officer;
participation must be suitable for the phase of work. Distribute
minutes of these meetings.
k. Ensure that design and construction submittals are reviewed and

approved, as required by the contract, prior to allowing material on
site and work to proceed with these items. Maintain a submittal
register.
l. Update As-built drawings daily, maintaining up-to-date set on site.
m. Maintain a testing plan and log. Ensure that all testing is performed
in accordance with the contract. Review all test reports and notify
the Contracting Officer of all deficiencies, along with a proposal for
corrective action.
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n. Maintain rework log on site, noting dates deficiency identified, and

date corrected.
o. Certify and sign statement on each invoice that all work to be paid
under the invoice has been completed in accordance with contract
requirements.
p. Perform Punch-out and participate in Pre-final and Final acceptance

Inspections. Submit list of deficiencies to the Contracting Officer
for each inspection. Correct all deficiencies prior to the Final
inspection. Notify Contracting Officer prior to final inspection to
establish a schedule date acceptable by the Contracting Officer.
q. Ensure that all required keys, operation and maintenance manuals,

warranty certificates, and the As-built drawings are correct and
complete, in accordance with the contract, and submitted to the
Contracting Officer.
r. Assure that all applicable tests, and observations required by the

contract are performed.
s. Coordinate all factory and on-site testing, Testing Laboratory

personnel, QC Specialists, and any other inspection and testing
personnel required by this Contract.
t. Notify the Contracting Officer of any proposed changes to the QC plan.
u. Retain a copy of approved submittals at project site, including

Contractor's copy of approved samples.
v. Update the Performance Assessment Plan as described in Section

01 31 19.05 20 POST AWARD MEETINGS and discuss monthly at a QC meeting.
w. Coordinate scheduled work with Special Inspections required by Section

01 45 35.05 20 SPECIAL INSPECTIONS, the Statement of Special
x. Supervise all Special Inspectors required by the contract documents and

the IBC.
y. Verify the qualifications of all of the Special Inspectors.
z. Verify the qualifications of fabricators.
aa. Maintain a 3- ring binder for the Special Inspector's daily and
biweekly reports. This file must be located in a conspicuous place in
the project trailer/office to allow review by the Contracting Officer
and the DOR.
1.4.2 DQC Manager
The DQC Manager must be a member of the QC organization, must coordinate

actions with the QC Manager. The DQC Manager may also act as the
Commissioning Authority if all Commissioning Authority qualifications are
met.
DQC Manager qualifications:
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a. A minimum of ten years' experience as a design Architect or Engineer on

similar size and type designs / or design-build contracts. Provide
education, experience, and management capabilities on similar size and
type contracts.
b. Be a registered professional engineer or architect with an active

registration. Provide proof of registration as part of the resume
submittal package.
c. Complete the course entitled "Construction Quality Management (CQM) for

Contractors."
DQC Manager responsibilities:
a. Be responsible for the design integrity, professional design standards,

and all design services required.
b. Be a member of the Designer of Record's (DOR) firm.
c. Be responsible for development of the design portion of the QC Plan,

incorporation and maintenance of the approved Design Schedule, and the
preparation of DQC Reports and minutes of all design meetings.
d. Participate in the Post Award Kick-Off, all design planning meetings,

design presentations, partnering, and QC meetings.
e. Implement the DQC plan and must remain on staff involved with the
project until completion of the project.
f. Be cognizant of and assure that all design documents on the project

have been developed in accordance with the Contract.
g. Provide Design Quality Control Documentation (DQCD) which indicates

design coordination of the engineering disciplines. Submit DQCD with
the pre-final and final design submittals as required in Section
01 33 10.05 20, DESIGN SUBMITTAL PROCEDURES.
h. Develop the submittal register. Coordinate with each DOR to determine

what items need to be submitted, and who needs to approve.
i. Provide QC certification for design compliance.
j. Certify and sign statement on each invoice that all work to be paid to
the DOR under the invoice has been completed in accordance with the
contract requirements.
k. Prepare weekly DQC Reports that document the work the design team
accomplished that week.
l. Coordinate all training requirements with the QC and in accordance with

01 78 23 OPERATION AND MAINTENANCE DATA.
1.4.3 Commissioning Authority
Commissioning Authority qualifications:
The Commissioning Authority must be a member of the QC organization, must

coordinate actions with the QC Manager, must not be subordinate to the
Project Superintendent or the Project Manager, and must report findings
SECTION 01 45 00.05 20 Page 8

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9
directly to the Contracting Officer. The Commissioning Authority may also

act as the DQC Manager if all DQC Manager qualifications are met. The
Commissioning Authority selected must meet the requirements of LEED NC with
the following additional qualifications:
a. Be certified Building System Commissioning (Cx) Contractor recognized

by a Building Commissioning Organization. Acceptable minimum
certifications are "Certified Cx Agent" from the Associated Air Balance
Council (AABC); "NEBB Building Systems Cx Certified Professional" from
National Environmental Balancing Bureau (NEBB); "Certified Building Cx
Professional" from the Association of Energy Engineers (AEE);
"Certified Cx Professional (CxP)" from the Building Commissioning
Association (BCA); or "Commissioning Process Authority Professional" or
"Commissioning Process Manager" from the University of Wisconsin
College of Engineering.
b. Have documented Commissioning Authority experience in at least two

building projects. Provide proof of commissioning experience as part
of the Commissioning Plan.
Commissioning Authority Responsibilities:
a. Be responsible for development of the Commissioning Plan, the Summary

Commissioning Report, and minutes of all commissioning meetings.
b. Participate in the Post Award Kick-Off, all design planning meetings,

design presentations, partnering, and QC meetings.
c. Review the Request for Proposal (RFP) for energy and sustainability
goals, system expectations, O&M requirements, training expectations,
and construction quality expectations.
d. Review the Basis of Design and ensure the RFP requirements are met.
e. Ensure commissioning requirements are incorporated into the

construction documents.
f. Assure the electrical requirements of the actual equipment supplied by

the mechanical contractor are verified, reviewed and coordinated with
the electrical and other trades.
g. Be responsible for implementation and updating of the Commissioning

Plan.
h. Be responsible for development of systems functional testing procedures.
i. Ensure pre-functional installation inspections are performed on all

systems indicated to be commissioned in accordance with the
Commissioning Plan and Contract documents.
j. Verify systems performance of all systems indicated to be commissioned

in accordance with the Commissioning Plan and Contract documents.
k. Report any deficiencies in installation, general performance,

operation, and functional performance of all systems indicated to be
commissioned.
l. Participate in the eOMSI Field Validation to assure the accuracy of the

eOMSI Data and eOMSI Document information prior to the submission of
SECTION 01 45 00.05 20 Page 9

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10
the Final eOMSI submittal.
m. Coordinate training of Government maintenance personnel with the eOMSI

Preparer to assure training materials and training classes are accurate
and provide instruction and documentation on critical elements of the
products, materials, and systems in the constructed facility. Verify
that the Government's operating personnel were trained on the
information necessary to operate the facility.
1.4.4 QC Specialists
QC Specialists must assist and report to the QC Manager and may perform
production related duties but must be allowed sufficient time to perform
their assigned quality control duties. QC Specialists are required to
attend the Coordination and Mutual Understanding Meeting, QC meetings and
be physically present at the construction site to perform the three phases
of control and prepare documentation for each definable feature of work in
their area of responsibility at the frequency specified below.
1.4.4.1 Fire Protection QC Specialist
The Fire Protection QC Specialist (FPQC) must be a U.S. registered

Professional Engineer and must be an integral part of the Prime
Contractor's Quality Control Organization. This FPQC must have no business
relationships (owner, partner, operating officer, distributor, salesman, or
technical representative) with any fire protection equipment device
manufacturers, suppliers or installers for any such equipment provided as
part of this project. The Fire Protection Designer of Record may serve as
the lead Fire Protection QC Specialist, provided the following
qualifications are met.
a. Qualifications/Experience: The FPQC must have obtained their

professional registration by successfully completing the Fire
Protection Engineering discipline examination. This FPQC must have a
minimum of 5 years full time and exclusive experience in every aspect
of facility design and construction as it relates to fire protection,
which includes, but is not limited to, building code analysis, life
safety code analysis, design of automatic detection and suppression
systems, passive fire protection design, water supply analysis, and a
multi-discipline coordination reviews, and construction surveillance.
b. Area of Responsibility: The FPQC is responsible for assuring the

proper construction and installation of life safety and fire protection
features across all disciplines and trades. The FPQC must be
responsible for assuring that life safety and fire protection features
are provided in accordance with the design documents, approved
construction submittals, and manufacturer's requirements. Examples
include, but are not limited to, water distribution systems including
fire pumps and fire hydrants, fire resistive assemblies such as
spray-applied fire proofing of structural components and fire rated
walls/partitions, fire alarm and detection systems, fire suppression
and standpipe systems, emergency and exit lighting fixtures, etc.
c. Construction Surveillance: The FPQC is responsible for reviewing and

implementing the QC Plan developed by the Fire Protection DOR. The
FPQC must visit the construction site as necessary to ensure life
safety and fire protection systems are being constructed, applied, and
installed in accordance with the approved design documents, approved
construction submittals, and manufacturer's requirements. Frequency
SECTION 01 45 00.05 20 Page 10

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11
and duration of the field visits are dependent upon particular system
components, system complexity, and phase of construction. At a
minimum, field visits must occur just prior to installation of
suspended ceiling systems to inspect the integrity of passive fire
protection features and fire suppression system piping, and required
performance verification testing of all life safety and fire protection
systems identified below and in Part 4.
(1) Preliminary Inspections and Final Acceptance Testing: FPQC must

personally witness all preliminary inspections of fire
alarm/detection and suppression systems. Once preliminary
inspections have been successfully completed, the FPQC must submit
a signed certificate to the QC Manager that systems are ready for
final inspection and testing. The Naval Facilities Engineering
Command Fire Protection Engineer will witness formal tests and
approve all systems before they are accepted. The QC Manager must
submit the request for formal inspection at least 15 days prior to
the date the inspection is to take place. The QC Manager must
provide 10 days advance notice to the Contracting Officer and the
activity Fire Inspection Office of scheduled final inspections.
d. QC Documentation and Certifications: The following documentation and

certification must be prepared by the FPQC. Additional copies must be
submitted to the NAVFAC Fire Protection Engineer and the Installation
Fire Chief.
(1) Field visit reports. Submit reports documenting all field visits
and summarizing all findings.
(2) Inspection and Test reports and certificates. Submit in

accordance with the applicable codes, standards, and this RFP.
(3) Final Life Safety/Fire Protection Certification. Provide FPQC

certification that all life safety and fire protection systems
have been inspected and in the FPQC's professional judgment, have
been installed in accordance with the contract documents, approved
submittals, and manufacturer's requirements. This certification
must summarize all life safety and fire protection features, and
must bear the professional seal of the fire protection engineer.
1.4.4.2 Mechanical QC Specialist
Qualification/Experience Area of Responsibility Frequency

in Area of Responsibility
Mechanical Inspector, Installation and Testing Minimum 3 times a week

International Conference of Boilers during installation and
of Building Officials full-time during testing
(ICBO) Certified / 5
years minimum
SECTION 01 45 00.05 20 Page 11

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12
Qualification/Experience Area of Responsibility Frequency

in Area of Responsibility
Certified Elevator Pretesting to ensure Once every two weeks

Inspector, certified by safety code, during installation,
an organization specification, and full time during
accredited by ASME / 5 building code Pretesting
years minimum compliance; provide
testing verification
report prior to
beginning final
acceptance test
Registered Mechanical Testing of Installed Full time during testing

Engineer (PE)/ QC mechanical systems
Specialist
1.4.4.3 Building Envelope QC Specialists
Qualification / Area of Responsibility Frequency

Experience in Area of
Responsibility
Roofing Manufacturer's Installation and testing Once a week during

Technical Representative of roofing. installation, two times
/ 5 years minimum with a Once a week during
roofing system used. flashing installation
and full time during
roof testing.
1.4.4.4 Special Inspector Special Inspector of Record
The Special Inspector (SI) Special Inspector of Record (SIOR) must be an

independent third party hired directly by the Prime Contractor. The SI SIOR
must have not be a company employee of the Contractor or any
Sub-Contractor performing the work to be inspected. The qualifications of
the SI SIOR are defined in Section 01 45 35.05 20 SPECIAL INSPECTION.
1.5 THREE PHASES OF CONTROL
The Three Phases of Control must adequately cover both on-site and off-site
work and must include the following for each DFOW.
1.5.1 Preparatory Phase
Notify the Contracting Officer at least two work days in advance of each
preparatory phase meeting. The meeting must be conducted by the QC Manager
and attended by the Project Superintendent, QC Specialists, and the foreman
responsible for the DFOW. Special Inspector of Record must also attend if
required by Special Inspections, as outlined in the Statement of Special
Inspections and Schedule of Special Inspections. When the DFOW will be
accomplished by a subcontractor, that subcontractor's foreman must attend
the preparatory phase meeting. Document the results of the preparatory
phase actions in the daily Contractor Quality Control Report and in the
Preparatory Phase Checklist. Perform the following prior to beginning work
SECTION 01 45 00.05 20 Page 12

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13
on each DFOW:
a. Review each paragraph of the applicable specification sections;
b. Review the Contract drawings;
c. Verify that appropriate shop drawings and submittals for materials and
equipment have been submitted and approved. Verify receipt of approved
factory test results, when required;
d. Review the testing plan and ensure that provisions have been made to
provide the required QC testing;
e. Review Special Inspections required by Section 01 45 35.05 20 SPECIAL

INSPECTIONS, the Statement of Special Inspections and the Schedule of
Special Inspections.
f. Examine the work area to ensure that the required preliminary work has
been completed;
g. Examine the required materials, equipment and sample work to ensure

that they are on hand and conform to the approved shop drawings and
submitted data;
h. Discuss the specific controls used in construction methods,

construction tolerances, workmanship standards, and the approach that
will be used to provide quality construction by planning ahead and
identifying potential problems for each DFOW; and
i. Review the APP and appropriate Activity Hazard Analysis (AHA) to ensure
that applicable safety requirements are met, and that required Material
Safety Data Sheets (MSDS) are submitted.
1.5.2 Initial Phase
Notify the Contracting Officer at least two work days in advance of each
initial phase. When construction crews are ready to start work on a DFOW,
conduct the initial phase with the Project Superintendent, QC Specialists,
and the foreman responsible for that DFOW. Special Inspector of Record must
also attend if required by Special Inspections, as outlined in the
Statement of Special Inspections and Schedule of Special Inspections.
Observe the initial segment of the DFOW to ensure that the work complies
with Contract requirements. Document the results of the initial phase in
the daily CQC Report and in Initial Phase Checklist. Repeat the initial
phase for each new crew to work on-site, or when acceptable levels of
specified quality are not being met. Perform the following for each DFOW:
a. Establish the quality of workmanship required;
b. Resolve conflicts;
c. Ensure that testing is performed by the approved laboratory, and
d. Check work procedures for compliance with the APP and the appropriate
AHA to ensure that applicable safety requirements are met.
e. Ensure manufacturer's representative has performed necessary

inspections, if required.
SECTION 01 45 00.05 20 Page 13

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14
f. Coordinate scheduled work with Special Inspections required by the

1.5.3 Follow-Up Phase
Perform the following for on-going work daily, or more frequently as

necessary, until the completion of each DFOW and document in the daily CQC
Report:
a. Ensure the work is in compliance with Contract requirements;
b. Maintain the quality of workmanship required;
c. Ensure that testing is performed by the approved laboratory; and
d. Ensure that rework items are being corrected.
e. Coordinate scheduled work with Special Inspections required by the

1.5.4 Additional Preparatory and Initial Phases
Additional preparatory and initial phases must be conducted on the same

DFOW if the quality of on-going work is unacceptable, if there are changes
in the applicable QC organization, if there are changes in the on-site
production supervision or work crew, if work on a DFOW is resumed after
substantial period of inactivity, or if other problems develop.
1.5.5 Notification of Three Phases of Control for Off-Site Work
Notify the Contracting Officer at least two weeks prior to the start of the
preparatory and initial phases.
1.6 COMPLETION INSPECTIONS
The Contractor must perform the necessary punch-out, pre-final, and final
inspections, compile punch lists, and correct deficiencies.
1.6.1 Punch-Out Inspection
Near the completion of all work or any increment thereof, established by a

completion time stated in the Contract Clause entitled "Commencement,
Prosecution, and Completion of Work," or stated elsewhere in the
specifications, the QC Manager and the CA must conduct an inspection of the
work and develop a "punch list" of items which do not conform to the
approved drawings, specifications and Contract. Include in the punch list
any remaining items on the "Rework Items List", which were not corrected
prior to the Punch-Out Inspection. Include within the punch list the
estimated date by which the deficiencies will be corrected. Provide a copy
of the punch list to the Contracting Officer. The QC Manager, or staff,
must make follow-on inspections to ascertain that all deficiencies have
been corrected. Once this is accomplished, notify the Contracting Officer
that the facility is ready for the Government "Pre-Final Inspection".
1.6.2 Pre-Final Inspection
The Government and QC Manager will perform this inspection to verify that
SECTION 01 45 00.05 20 Page 14

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15
the facility is complete and ready to be occupied. A Government "Pre-Final

Punch List" will be documented by the QC Manager as a result of this
inspection. The QC Manager will ensure that all items on this list are
corrected prior to notifying the Government that a "Final" inspection with
the Client can be scheduled. Any items noted on the "Pre-Final" inspection
must be corrected in a timely manner and be accomplished before the
contract completion date for the work or any particular increment thereof,
if the project is divided into increments by separate completion dates.
1.6.3 Final Acceptance Inspection
Notify the Contracting Officer at least 14 calendar days prior to the date
a final acceptance inspection can be held. State within the notice that all
items previously identified on the pre-final punch list will be corrected
and acceptable, along with any other unfinished Contract work, by the date
of the final acceptance inspection. The Contractor must be represented by
the QC Manager, the Project Superintendent, the CA, and others deemed
necessary. Attendees for the Government will include the Contracting
Officer, other FEAD/ROICC personnel, and personnel representing the Client.
Failure of the Contractor to have all contract work acceptably complete for
this inspection will because for the Contracting Officer to bill the
Contractor for the Government's additional inspection cost in accordance
with the Contract Clause entitled "Inspection of Construction."
1.7 DOCUMENTATION
Maintain current and complete records of on-site and off-site QC program

operations and activities.
PART 2 PRODUCTS
Not used.
PART 3 EXECUTION
Not used.
-- End of Section --
SECTION 01 45 00.05 20 Page 15

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**************************************************************************
USACE / NAVFAC / AFCEC / NASA UFGS-01 45 00.00 10 (November 2016)
-----------------------------------
Preparing Activity: USACE Superseding
UFGS-01 45 00.00 10 (February 2010)
UNIFIED FACILITIES GUIDE SPECIFICATIONS
References are in agreement with UMRL dated April 2019

**************************************************************************
SECTION TABLE OF CONTENTS
DIVISION 01 - GENERAL REQUIREMENTS
SECTION 01 45 00.00 10
QUALITY CONTROL
11/16
PART 1 GENERAL
1.1 REFERENCES
1.2 PAYMENT
1.3 SUBMITTALS
PART 2 PRODUCTS
PART 3 EXECUTION
3.1 GENERAL REQUIREMENTS

3.2 CONTRACTOR QUALITY CONTROL (CQC) PLAN
3.2.1 Content of the CQC Plan
3.2.2 Additional Requirements for Design Quality Control (DQC) Plan
3.2.3 Acceptance of Plan
3.2.4 Notification of Changes
3.3 COORDINATION MEETING
3.4 QUALITY CONTROL ORGANIZATION
3.4.1 Personnel Requirements
3.4.2 CQC System Manager
3.4.3 CQC Personnel
3.4.4 Additional Requirement
3.4.5 Organizational Changes
3.5 SUBMITTALS AND DELIVERABLES
3.6 CONTROL
3.6.2 Initial Phase
3.6.3 Follow-up Phase
3.7 TESTS
3.7.1 Testing Procedure
3.7.2 Testing Laboratories
3.7.2.1 Capability Check
3.7.2.2 Capability Recheck
3.7.3 Onsite Laboratory
SECTION 01 45 00.00 10 Page 1

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3.8 COMPLETION INSPECTION

3.9 DOCUMENTATION
3.9.1 Quality Control Activities
3.9.2 Verification Statement
3.10 SAMPLE FORMS
3.11 NOTIFICATION OF NONCOMPLIANCE
ATTACHMENTS:
Sample forms
-- End of Section Table of Contents --
SECTION 01 45 00.00 10 Page 2

36/52
37/52
**************************************************************************
USACE / NAVFAC / AFCEC / NASA UFGS-01 45 00.00 10 (November 2016)
-----------------------------------
Preparing Activity: USACE Superseding
UFGS-01 45 00.00 10 (February 2010)
UNIFIED FACILITIES GUIDE SPECIFICATIONS
References are in agreement with UMRL dated April 2019

**************************************************************************
SECTION 01 45 00.00 10
QUALITY CONTROL
11/16
**************************************************************************
NOTE: This guide specification covers requirements
for Contractor Quality Control for construction
projects or design-build construction projects.
This section can be used for both design-build and
design-bid-build projects.
Adhere to UFC 1-300-02 Unified Facilities Guide

Specifications (UFGS) Format Standard when editing
this guide specification or preparing new project
specification sections. Edit this guide
specification for project specific requirements by
adding, deleting, or revising text. For bracketed
items, choose applicable item(s) or insert
appropriate information.
Remove information and requirements not required in

respective project, whether or not brackets are
present.
Comments, suggestions and recommended changes for

this guide specification are welcome and should be
submitted as a Criteria Change Request (CCR).
**************************************************************************
PART 1 GENERAL
1.1 REFERENCES
**************************************************************************
NOTE: This paragraph is used to list the
publications cited in the text of the guide
specification. The publications are referred to in
the text by basic designation only and listed in
this paragraph by organization, designation, date,
and title.
Use the Reference Wizard's Check Reference feature

when you add a Reference Identifier (RID) outside of
the Section's Reference Article to automatically
place the reference in the Reference Article. Also
SECTION 01 45 00.00 10 Page 3

38/52
use the Reference Wizard's Check Reference feature

to update the issue dates.
References not used in the text will automatically

be deleted from this section of the project
specification when you choose to reconcile
references in the publish print process.
**************************************************************************
The publications listed below form a part of this specification to the

extent referenced. The publications are referred to within the text by the
basic designation only.
ASTM INTERNATIONAL (ASTM)
ASTM D3740 (2012a) Minimum Requirements for Agencies

Engaged in the Testing and/or Inspection
of Soil and Rock as Used in Engineering
Design and Construction
ASTM E329 (2018) Standard Specification for Agencies

Engaged in Construction Inspection,
Testing, or Special Inspection
U.S. ARMY CORPS OF ENGINEERS (USACE)
ER 1110-1-12 (2006; Change 1) Engineering and Design --

Quality Management
1.2 PAYMENT
**************************************************************************
NOTE: Select the first bracketed option for
invitation for bid (IFB) solicitation, and select
the second bracketed option for request for proposal
(RFP) solicitation.
**************************************************************************
Separate payment will not be made for providing and maintaining an

effective Quality Control program. Include all associated costs in the
applicable [Bid] [Pricing] Schedule item.
1.3 SUBMITTALS
**************************************************************************
NOTE: Review submittal description (SD) definitions
in Section 01 33 00 SUBMITTAL PROCEDURES and edit
the following list to reflect only the submittals
required for the project.
The Guide Specification technical editors have

designated those items that require Government
approval, due to their complexity or criticality,
with a "G." Generally, other submittal items can be
reviewed by the Contractor's Quality Control
System. Only add a “G” to an item, if the submittal
is sufficiently important or complex in context of
the project.
SECTION 01 45 00.00 10 Page 4

39/52
For submittals requiring Government approval on Army

projects, a code of up to three characters within
the submittal tags may be used following the "G"
designation to indicate the approving authority.
Codes for Army projects using the Resident
Management System (RMS) are: "AE" for
Architect-Engineer; "DO" for District Office
(Engineering Division or other organization in the
District Office); "AO" for Area Office; "RO" for
Resident Office; and "PO" for Project Office. Codes
following the "G" typically are not used for Navy,
Air Force, and NASA projects.
The "S" following a submittal item indicates that

the submittal is required for the Sustainability
eNotebook to fulfill federally mandated sustainable
requirements in accordance with Section 01 33 29
SUSTAINABILITY REPORTING. Locate the "S" submittal
under the SD number that best describes the
submittal item.
Choose the first bracketed item for Navy, Air Force

and NASA projects, or choose the second bracketed
item for Army projects.
**************************************************************************
Government approval is required for submittals with a "G" designation;

submittals not having a "G" designation are for [Contractor Quality Control
approval.] [information only. When used, a designation following the "G"
designation identifies the office that will review the submittal for the
Government.] Submittals with an "S" are for inclusion in the
Sustainability eNotebook, in conformance to Section 01 33 29 SUSTAINABILITY
REPORTING. Submit the following in accordance with Section 01 33 00
SUBMITTAL PROCEDURES:
SD-01 Preconstruction Submittals
Contractor Quality Control (CQC) Plan; G[, [_____]]
Additional Requirements for Design Quality Control (DQC) Plan; G,

DO
SD-05 Design Data
Discipline-Specific Checklists
Design Quality Control
SD-06 Test Reports
Verification Statement
PART 2 PRODUCTS
Not Used
SECTION 01 45 00.00 10 Page 5

40/52
PART 3 EXECUTION
3.1 GENERAL REQUIREMENTS
**************************************************************************
NOTE: Selection of design-build construction text
required.
**************************************************************************
Establish and maintain an effective quality control (QC) system that

complies with FAR 52.246-12 Inspection of Construction. QC consist of
plans, procedures, and organization necessary to produce an end product
which complies with the Contract requirements. The QC system covers all
design and construction operations, both onsite and offsite, and be keyed
to the proposed design and construction sequence. The project
superintendent will be held responsible for the quality of work and is
subject to removal by the Contracting Officer for non-compliance with the
quality requirements specified in the Contract. In this context the
highest level manager responsible for the overall construction activities
at the site, including quality and production is the project
superintendent. The project superintendent maintains a physical presence
at the site at all times and is responsible for all construction and
related activities at the site, except as otherwise acceptable to the
3.2 CONTRACTOR QUALITY CONTROL (CQC) PLAN
**************************************************************************
required.
**************************************************************************
Submit no later than [15] [30] [_____] days after receipt of notice to
proceed, the Contractor Quality Control (CQC) Plan proposed to implement
the requirements FAR 52.246-12 Inspection of Construction. The Government
will consider an interim plan for the first [_____] days of operation.
ConstructionDesign and construction will be permitted to begin only after
acceptance of the CQC Plan or acceptance of an interim plan applicable to
the particular feature of work to be started. Work outside of the accepted
interim plan will not be permitted to begin until acceptance of a CQC Plan
or another interim plan containing the additional work.
3.2.1 Content of the CQC Plan
Include, as a minimum, the following to cover all design and

construction-operations, both onsite and offsite, including work by
subcontractors designers of record, consultants, architect/engineers (AE),
fabricators, suppliers and purchasing agents:
a. A description of the quality control organization, including a chart

showing lines of authority and acknowledgment that the CQC staff will
implement the three phase control system for all aspects of the work
specified. Include a CQC System Manager that reports to the project
superintendent.
b. The name, qualifications (in resume format), duties, responsibilities,

and authorities of each person assigned a CQC function.
c. A copy of the letter to the CQC System Manager signed by an authorized
SECTION 01 45 00.00 10 Page 6

41/52
official of the firm which describes the responsibilities and delegates

sufficient authorities to adequately perform the functions of the CQC
System Manager, including authority to stop work which is not in
compliance with the Contract. Letters of direction to all other
various quality control representatives outlining duties, authorities,
and responsibilities will be issued by the CQC System Manager. Furnish
copies of these letters to the Contracting Officer.
d. Procedures for scheduling, reviewing, certifying, and managing

submittals, including those of subcontractors, designers of record,
consultants, architect engineers (AE), offsite fabricators, suppliers,
and purchasing agents. These procedures must be in accordance with
Section 01 33 00 SUBMITTAL PROCEDURES.
e. Control, verification, and acceptance testing procedures for each

specific test to include the test name, specification paragraph
requiring test, feature of work to be tested, test frequency, and
person responsible for each test. (Laboratory facilities approved by
the Contracting Officer are required to be used.)
f. Procedures for tracking preparatory, initial, and follow-up control

phases and control, verification, and acceptance tests including
documentation.
g. Procedures for tracking design and construction deficiencies from

identification through acceptable corrective action. Establish
verification procedures that identified deficiencies have been
corrected.
h. Reporting procedures, including proposed reporting formats.
i. A list of the definable features of work. A definable feature of work

is a task which is separate and distinct from other tasks, has separate
control requirements, and is identified by different trades or
disciplines, or it is work by the same trade in a different
environment. Although each section of the specifications can generally
be considered as a definable feature of work, there are frequently more
than one definable features under a particular section. This list will
be agreed upon during the coordination meeting.
j. Coordinate scheduled work with Special Inspections required by Section

01 45 35 SPECIAL INSPECTIONS, the Statement of Special Inspections and
the Schedule of Special Inspections. Where the applicable Code issue
by the International Code Council (ICC) calls for inspections by the
Building Official, the Contractor must include the inspections in the
Quality Control Plan and must perform the inspections required by the
applicable ICC. The Contractor must perform these inspections using
independent qualified inspectors. Include the Special Inspection Plan
requirements in the QC Plan.
3.2.2 Additional Requirements for Design Quality Control (DQC) Plan
**************************************************************************
NOTE: Use this paragraph only for design-build
projects.
**************************************************************************
The following additional requirements apply to the Design Quality Control

(DQC) plan:
SECTION 01 45 00.00 10 Page 7

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a. Submit and maintain a Design Quality Control (DQC) Plan as an effective

quality control program which assures that all services required by
this contract are performed and provided in a manner that meets
professional architectural and engineering quality standards. As a
minimum, all documents must be technically reviewed by competent,
independent reviewers identified in the DQC Plan. The same element
that produced the product may not perform the independent technical
review (ITR). Correct errors and deficiencies in the design documents
prior to submitting them to the Government.
b. Include the design schedule in the master project schedule, showing the
sequence of events involved in carrying out the project design tasks
within the specific Contract period. This should be at a detailed
level of scheduling sufficient to identify all major design tasks,
including those that control the flow of work. Include review and
correction periods associated with each item. This should be a forward
planning as well as a project monitoring tool. The schedule reflects
calendar days and not dates for each activity. If the schedule is
changed, submit a revised schedule reflecting the change within 7
calendar days. Include in the DQC Plan the discipline-specific
checklists to be used during the design and quality control of each
submittal. Submit at each design phase as part of the project
documentation these completed discipline-specific checklists.
ER 1110-1-12 provides some useful information in developing checklists.
c. Implement the DQC Plan by a Design Quality Control Manager who has the
responsibility of being cognizant of and assuring that all documents on
the project have been coordinated. This individual must be a person
who has verifiable engineering or architectural design experience and
is a registered professional engineer or architect. Notify the
Contracting Officer, in writing, of the name of the individual, and the
name of an alternate person assigned to the position.
The Contracting Officer will notify the Contractor in writing of the

acceptance of the DQC Plan. After acceptance, any changes proposed by the
Contractor are subject to the acceptance of the Contracting Officer.
3.2.3 Acceptance of Plan
Acceptance of the Contractor's plan is required prior to the start of

design and construction. Acceptance is conditional and will be predicated
on satisfactory performance during the design and construction. The
Government reserves the right to require the Contractor to make changes in
the Contractor Quality Control(CQC) Plan and operations including removal
of personnel, as necessary, to obtain the quality specified.
3.2.4 Notification of Changes
After acceptance of the CQC Plan, notify the Contracting Officer in writing
of any proposed change. Proposed changes are subject to acceptance by the
3.3 COORDINATION MEETING
**************************************************************************
NOTE: Tailored text provides language for
design-build construction procurements.
SECTION 01 45 00.00 10 Page 8

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The post award conference is conducted by the

Government as soon as possible after Contract award,
coordinated with issuance of the notice to proceed
(NTP). Participation by the Contractor and major
subcontractor representatives is mandatory.
**************************************************************************
After the Preconstruction Conference,Postaward Conference, before start of

design or construction, and prior to acceptance by the Government of the
CQC Plan, meet with the Contracting Officer and discuss the Contractor's
quality control system. Submit the CQC Plan a minimum of [_____] calendar
days prior to the Coordination Meeting. During the meeting, a mutual
understanding of the system details must be developed, including the forms
for recording the CQC operations, design activities, control activities,
testing, administration of the system for both onsite and offsite work, and
the interrelationship of Contractor's Management and control with the
Government's Quality Assurance. Minutes of the meeting will be prepared by
the Government, signed by both the Contractor and the Contracting Officer
and will become a part of the contract file. There can be occasions when
subsequent conferences will be called by either party to reconfirm mutual
understandings or address deficiencies in the CQC system or procedures
which can require corrective action by the Contractor.
3.4 QUALITY CONTROL ORGANIZATION
**************************************************************************
required.
**************************************************************************
3.4.1 Personnel Requirements
The requirements for the CQC organization are a Safety and Health Manager,
CQC System Manager, a Design Quality Manager, and sufficient number of
additional qualified personnel to ensure safety and Contract compliance.
The Safety and Health Manager reports directly to a senior project (or
corporate) official independent from the CQC System Manager. The Safety
and Health Manager will also serve as a member of the CQC Staff Personnel
identified in the technical provisions as requiring specialized skills to
assure the required work is being performed properly will also be included
as part of the CQC organization. The Contractor's CQC staff maintains a
presence at the site at all times during progress of the work and have
complete authority and responsibility to take any action necessary to
ensure Contract compliance. The CQC staff will be subject to acceptance by
the Contracting Officer. Provide adequate office space, filing systems and
other resources as necessary to maintain an effective and fully functional
CQC organization. Promptly complete and furnish all letters, material
submittals, shop drawing submittals, schedules and all other project
documentation to the CQC organization. The CQC organization is responsible
to maintain these documents and records at the site at all times, except as
otherwise acceptable to the Contracting Officer.
3.4.2 CQC System Manager
**************************************************************************
NOTE: The designer should insert desired
requirements, evaluate the project to determine the
level of CQC System Manager required, and select
options accordingly.
SECTION 01 45 00.00 10 Page 9

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**************************************************************************
Identify as CQC System Manager an individual within the onsite work

organization that is responsible for overall management of CQC and has the
authority to act in all CQC matters for the Contractor. The CQC System
Manager is required to be [a graduate engineer, graduate architect, or a
graduate of construction management, with a minimum of [_____] years
construction experience on construction similar to this Contract.] [a
construction person with a minimum of [_____] years in related work.] This
CQC System Manager is on the site at all times during construction and is
employed by the prime Contractor. The CQC System Manager is [assigned no
other duties] [assigned as CQC System Manager but has duties as project
superintendent in addition to quality control]. Identify in the plan an
alternate to serve in the event of the CQC System Manager's absence. The
requirements for the alternate are the same as the CQC System Manager.
3.4.3 CQC Personnel
**************************************************************************
NOTE: Insert desired requirements if the
complexity, or size of the project warrants
specialized individuals in specific disciplines to
perform quality control. TAB personnel must be
specified when the contract specifications contain
Section 23 05 93 TESTING, ADJUSTING, AND BALANCING
OF HVAC SYSTEMS. Select options accordingly.
**************************************************************************
In addition to CQC personnel specified elsewhere in the contract, provide

as part of the CQC organization specialized personnel to assist the CQC
System Manager for the following areas: [electrical,] [mechanical,]
[civil,] [structural,] [environmental,] [architectural,] [materials
technician,] [submittals clerk,] [Cx Agent/LEED Specialist,] [occupied
family housing coordinator]. These individuals or specialized technical
companies [are directly employed by the prime Contractor and can not be
employed by a supplier or subcontractor on this project] [are employees of
the prime or subcontractor]; be responsible to the CQC System Manager; be
physically present at the construction site during work on the specialized
peronnel's areas of responsibility; have the necessary education or
experience in accordance with the experience matrix listed herein. These
individuals [have no other duties other than quality control] [can perform
other duties but need to be allowed sufficient time to perform the
specialized personnel's assigned quality control duties as described in the
Quality Control Plan]. [A single person can cover more than one area
provided that the single person is qualified to perform quality control
activities in each designated and that workload allows.]
SECTION 01 45 00.00 10 Page 10

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Experience Matrix
Area Qualifications
Civil Graduate Civil Engineer or Construction Manager with

2 years experience in the type of work being
performed on this project or technician with 5 yrs
related experience
Mechanical Graduate Mechanical Engineer with 2 yrs experience or

person with 5 years of experience supervising
mechanical features of work in the field with a
construction company
Electrical Graduate Electrical Engineer with 2 years related

experience or person 5 years of experience
supervising electrical features of work in the field
with a construction company
Structural Graduate Civil Engineer (with Structural Track or

Focus) or Construction Manager with 2 years
experience or person 5 years of experience
supervising structural features of work in the field
with a construction company
Architectural Graduate Architect with 2 years experience or person

with 5 years related experience
Environmental Graduate Environmental Engineer with 3 years

experience
Submittals Submittal Clerk with 1 year experience
Occupied Family Housing Person, customer relations type, coordinator

experience
Concrete, Pavements and Soils Materials Technician with 2 years experience for the
appropriate area
Testing, Adjusting and Specialist must be a member of AABC or an experienced

Balancing (TAB) Personnel technician of the firm certified by the NEBB
Design Quality Control Registered Architect or Professional Engineer

Manager
SECTION 01 45 00.00 10 Page 11

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3.4.4 Additional Requirement
In addition to the above experience and education requirements, the

Contractor Quality Control(CQC) System Manager and Alternate CQC System
Manager are required to have completed the Construction Quality Management
(CQM) for Contractors course. If the CQC System Manager does not have a
current certification, obtain the CQM for Contractors course certification
within 90 days of award. This course is periodically offered by the Naval
Facilities Engineering Command and the Army Corps of Engineers. Contact
the Contracting Officer for information on the next scheduled class.
The Construction Quality Management Training certificate expires after 5

years. If the CQC System Manager's certificate has expired, retake the
course to remain current.
3.4.5 Organizational Changes
Maintain the CQC staff at full strength at all times. When it is necessary
to make changes to the CQC staff, revise the CQC Plan to reflect the
changes and submit the changes to the Contracting Officer for acceptance.
3.5 SUBMITTALS AND DELIVERABLES
Submittals, if needed, have to comply with the requirements in Section

01 33 00SUBMITTAL PROCEDURES. The CQC organization is responsible for
certifying that all submittals and deliverables are in compliance with the
contract requirements. When Section 01 91 00.15 10 TOTAL BUILDING
COMMISSIONING are included in the contract, the submittals required by
those sections have to be coordinated with Section 01 33 00 SUBMITTAL
PROCEDURES to ensure adequate time is allowed for each type of submittal
required.
3.6 CONTROL
**************************************************************************
NOTE: Subparagraphs of this subpart contain
Tailoring Tags "SPECIAL INSPECTIONS" for projects
that require inclusion of UFGS 01 35 45 SPECIAL
INSPECTIONS.
**************************************************************************
CQC is the means by which the Contractor ensures that the construction, to
include that of subcontractors and suppliers, complies with the
requirements of the contract. At least three phases of control are
required to be conducted by the CQC System Manager for each definable
feature of the construction work as follows:
This phase is performed prior to beginning work on each definable feature of

work, after all required plans/documents/materials are approved/accepted, and
after copies are at the work site. This phase includes:
a. A review of each paragraph of applicable specifications, reference

codes, and standards. Make available during the preparatory inspection
a copy of those sections of referenced codes and standards applicable
to that portion of the work to be accomplished in the field. Maintain
and make available in the field for use by Government personnel until
final acceptance of the work.
SECTION 01 45 00.00 10 Page 12

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b. Review of the Contract drawings.
c. Check to assure that all materials and equipment have been tested,
submitted, and approved.
d. Review of provisions that have been made to provide required control

inspection and testing.
e. Review Special Inspections required by Section 01 45 35 SPECIAL

INSPECTIONS, the Statement of Special Inspections and the Schedule of
Special Inspections.
[e][f]. Examination of the work area to assure that all required

preliminary work has been completed and is in compliance with the
Contract.
[f][g]. Examination of required materials, equipment, and sample work to

assure that they are on hand, conform to approved shop drawings or
submitted data, and are properly stored.
[g][h]. Review of the appropriate activity hazard analysis to assure

safety requirements are met.
[h][i]. Discussion of procedures for controlling quality of the work

including repetitive deficiencies. Document construction tolerances
and workmanship standards for that feature of work.
[i][j]. Check to ensure that the portion of the plan for the work to be
performed has been accepted by the Contracting Officer.
[j][k]. Discussion of the initial control phase.
[k][l]. The Government needs to be notified at least [_____] hours in

advance of beginning the preparatory control phase. Include a meeting
conducted by the CQC System Manager and attended by the superintendent,
other CQC personnel (as applicable), and the foreman responsible for
the definable feature. Document the results of the preparatory phase
actions by separate minutes prepared by the CQC System Manager and
attach to the daily CQC report. Instruct applicable workers as to the
acceptable level of workmanship required in order to meet contract
specifications.
3.6.2 Initial Phase
This phase is accomplished at the beginning of a definable feature of

work. Accomplish the following:
a. Check work to ensure that it is in full compliance with contract

requirements. Review minutes of the preparatory meeting.
b. Verify adequacy of controls to ensure full contract compliance. Verify

required control inspection and testing are in compliance with the
contract.
c. Establish level of workmanship and verify that it meets minimum

acceptable workmanship standards. Compare with required sample panels
as appropriate.
SECTION 01 45 00.00 10 Page 13

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d. Resolve all differences.
e. Check safety to include compliance with and upgrading of the safety

plan and activity hazard analysis. Review the activity analysis with
each worker.
f. The Government needs to be notified at least [_____] hours in advance

of beginning the initial phase for definable feature of work. Prepare
separate minutes of this phase by the CQC System Manager and attach to
the daily CQC report. Indicate the exact location of initial phase
for definable feature of work for future reference and comparison with
follow-up phases.
g. The initial phase for each definable feature of work is repeated for
each new crew to work onsite, or any time acceptable specified quality
standards are not being met.
h. Coordinate scheduled work with Special Inspections required by Section

01 45 35 SPECIAL INSPECTIONS, the Statement of Special Inspections and
the Schedule of Special Inspections.
3.6.3 Follow-up Phase
Perform daily checks to assure control activities, including control

testing, are providing continued compliance with contract requirements,
until completion of the particular feature of work. Record the checks in
the CQC documentation. Conduct final follow-up checks and correct all
deficiencies prior to the start of additional features of work which may be
affected by the deficient work. Do not build upon nor conceal
non-conforming work. Coordinate scheduled work with Special Inspections
required by Section 01 45 35 SPECIAL INSPECTIONS, the Statement of Special
Conduct additional preparatory and initial phases on the same definable

features of work if: the quality of on-going work is unacceptable; if
there are changes in the applicable CQC staff, onsite production
supervision or work crew; if work on a definable feature is resumed after a
substantial period of inactivity; or if other problems develop.
3.7 TESTS
3.7.1 Testing Procedure
Perform specified or required tests to verify that control measures are

adequate to provide a product which conforms to contract requirements.
Upon request, furnish to the Government duplicate samples of test specimens
for possible testing by the Government. Testing includes operation and
acceptance tests when specified. Procure the services of a Corps of
Engineers approved testing laboratory or establish an approved testing
laboratory at the project site. Perform the following activities and
record and provide the following data:
a. Verify that testing procedures comply with contract requirements.
b. Verify that facilities and testing equipment are available and comply
with testing standards.
SECTION 01 45 00.00 10 Page 14

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c. Check test instrument calibration data against certified standards.
d. Verify that recording forms and test identification control number

system, including all of the test documentation requirements, have been
prepared.
e. Record results of all tests taken, both passing and failing on the CQC
report for the date taken. Specification paragraph reference, location
where tests were taken, and the sequential control number identifying
the test. If approved by the Contracting Officer, actual test reports
are submitted later with a reference to the test number and date
taken. Provide an information copy of tests performed by an offsite or
commercial test facility directly to the Contracting Officer. Failure
to submit timely test reports as stated results in nonpayment for
related work performed and disapproval of the test facility for this
Contract.
3.7.2 Testing Laboratories
All testing laboratories must be validated by the USACE Material Testing

Center (MTC) for the tests to be performed. Information on the USACE MTC
with web-links to both a list of validated testing laboratories and for the
laboratory inspection request for can be found at:
3.7.2.1 Capability Check
The Government reserves the right to check laboratory equipment in the

proposed laboratory for compliance with the standards set forth in the
contract specifications and to check the laboratory technician's testing
procedures and techniques. Laboratories utilized for testing soils,
concrete, asphalt, and steel is required to meet criteria detailed in
ASTM D3740 and ASTM E329.
3.7.2.2 Capability Recheck
If the selected laboratory fails the capability check, the Contractor will
be assessed a charge of [_____] to reimburse the Government for each
succeeding recheck of the laboratory or the checking of a subsequently
selected laboratory. Such costs will be deducted from the Contract amount
due the Contractor.
3.7.3 Onsite Laboratory
The Government reserves the right to utilize the Contractor's control

testing laboratory and equipment to make assurance tests, and to check the
Contractor's testing procedures, techniques, and test results at no
additional cost to the Government.
3.8 COMPLETION INSPECTION
Conduct an inspection of the work by the CQC System Manager near the end of
the work, or any increment of the work established by a time stated in FAR
52.211-10 Commencement, Prosecution, and Completion of Work, or by the
specifications. Prepare and include in the CQC documentation a punch list
of items which do not conform to the approved drawings and specifications,
as required by paragraph DOCUMENTATION. Include within the list of
deficiencies the estimated date by which the deficiencies will be
SECTION 01 45 00.00 10 Page 15

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corrected. Make a second inspection the CQC System Manager or staff to

ascertain that all deficiencies have been corrected. Once this is
accomplished, notify the Government that the facility is ready for the
Government Pre-Final inspection.
The Government will perform the pre-final inspection to verify that the
facility is complete and ready to be occupied. A Government Pre-Final
Punch List may be developed as a result of this inspection. Ensure that
all items on this list have been corrected before notifying the Government,
so that a Final inspection with the customer can be scheduled. Correct any
items noted on the Pre-Final inspection in a timely manner. These
inspections and any deficiency corrections required by this paragraph need
to be accomplished within the time slated for completion of the entire work
or any particular increment of the work if the project is divided into
increments by separate completion dates.
The Contractor's Quality Control Inspection personnel, plus the

superintendent or other primary management person, and the Contracting
Officer's Representative is required to be in attendance at the final
acceptance inspection. Additional Government personnel including, but not
limited to, those from Base/Post Civil Facility Engineer user groups, and
major commands can also be in attendance. The final acceptance inspection
will be formally scheduled by the Contracting Officer based upon results of
the Pre-Final inspection. Notify the Contracting Officer at least 14 days
prior to the final acceptance inspection and include the Contractor's
assurance that all specific items previously identified to the Contractor
as being unacceptable, along with all remaining work performed under the
Contract, will be complete and acceptable by the date scheduled for the
final acceptance inspection. Failure of the Contractor to have all
contract work acceptably complete for this inspection will be cause for the
Contracting Officer to bill the Contractor for the Government's additional
inspection cost in accordance FAR 52.246-12 Inspection of Construction.
3.9 DOCUMENTATION
3.9.1 Quality Control Activities
Maintain current records providing factual evidence that required quality

control activities and tests have been performed. Include in these records
the work of subcontractors and suppliers on an acceptable form that
includes, as a minimum, the following information:
a. The name and area of responsibility of the Contractor/Subcontractor.
b. Operating plant/equipment with hours worked, idle, or down for repair.
c. Work performed each day, giving location, description, and by whom.

When Network Analysis (NAS) is used, identify each phase of work
performed each day by NAS activity number.
d. Test and control activities performed with results and references to

specifications/drawings requirements. Identify the control phase
(Preparatory, Initial, Follow-up). List of deficiencies noted, along
with corrective action.
SECTION 01 45 00.00 10 Page 16

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e. Quantity of materials received at the site with statement as to

acceptability, storage, and reference to specifications/drawings
requirements.
f. Submittals and deliverables reviewed, with Contract reference, by whom,

and action taken.
g. Offsite surveillance activities, including actions taken.
h. Job safety evaluations stating what was checked, results, and

instructions or corrective actions.
i. Instructions given/received and conflicts in plans and specifications.
j. Provide documentation of design quality control activities. For

independent design reviews, provide, as a minimum, identification of
the Independent Technical Review (ITR) team, the ITR review comments,
responses and the record of resolution of the comments.
3.9.2 Verification Statement
Indicate a description of trades working on the project; the number of

personnel working; weather conditions encountered; and any delays
encountered. Cover both conforming and deficient features and include a
statement that equipment and materials incorporated in the work and
workmanship comply with the Contract. Furnish the original and one copy of
these records in report form to the Government daily within [_____] hours
after the date covered by the report, except that reports need not be
submitted for days on which no work is performed. As a minimum, prepare
and submit one report for every 7 days of no work and on the last day of a
no work period. All calendar days need to be accounted for throughout the
life of the contract. The first report following a day of no work will be
for that day only. Reports need to be signed and dated by the Contractor
Quality Control(CQC) System Manager. Include copies of test reports and
copies of reports prepared by all subordinate quality control personnel
within the CQC System Manager Report.
3.10 SAMPLE FORMS
**************************************************************************
NOTE: List enclosed forms. Sample forms are not a
part of this guide specification and should be
provided by the specifier.
**************************************************************************
Sample forms enclosed at the end of this section.
3.11 NOTIFICATION OF NONCOMPLIANCE
The Contracting Officer will notify the Contractor of any detected

noncompliance with the foregoing requirements. Take immediate corrective
action after receipt of such notice. Such notice, when delivered to the
Contractor at the work site, will be deemed sufficient for the purpose of
notification. If the Contractor fails or refuses to comply promptly, the
SECTION 01 45 00.00 10 Page 17

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Contracting Officer can issue an order stopping all or part of the work
until satisfactory corrective action has been taken. No part of the time
lost due to such stop orders will be made the subject of claim for
extension of time or for excess costs or damages by the Contractor.
-- End of Section --
SECTION 01 45 00.00 10 Page 18

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Module 7: MAKING THE SYSTEM WORK

Objectives: After completing this module, you will be able to:

• List problems, which may occur during construction.

• Name and discuss the means by which requirements may be enforced.

A. Problem Categories: Problems encountered during construction vary

• Delays. There may be delays in submittals, in the correction of

• Planning and Control. Many problems can be caused by a lack of

• Testing. Improper, inadequate, or untimely testing can adversely

• Documentation. Problems occur because of late, incomplete, or

• Misunderstanding of CQC Responsibility. This problem is often the

testing on all component systems, e.g. Duct Air Leakage Tests

B. Government Options: Proper effective QC can prevent adverse

• Requiring contractor removal and replacement of deficient materials

- This contract clause allows the Government to require the

- If necessary the Government may employ another contractor to

• Withhold Payment - Contract Payment Clause.

- Grounds for withholding payment include the contractor's failure

· Perform in accordance with the terms of the contract,

· Provide the Quality Control Plan giving assurance of his

· Build to quality standards.

- While the Government is obligated to pay for satisfactorily

• Requiring removal of unqualified personnel - Contract Clause, Material

• Requiring the contractor to assume personal supervision - Contract

• Halting Work. Another Government option is halting work until

- The Contracting Officer may direct the contractor to cease work

- If the contractor refuses to stop and correct the deficiency

• Issuing an unsatisfactory performance appraisal.

- If the contractor fails to correct serious deficiencies in his

- Interim unsatisfactory appraisals may be issued at any time

- Even a single unsatisfactory appraisal can have an effect on

- Conversely, outstanding work by a contractor is reflected in

• Terminate the Contract - Contract Clause, Default (Fixed-Price

D. Quality Assurance Personnel: Quality Assurance personnel will use the

1. Name the categories of problems that normally occur during construction.

a. Contractor is constructing a commissary. The contract was

etc., which was in violation of the specifications. Work was stopped,

(1) Where did the contractor's control system break down?

(2) Where did the Government assurance system break down?

(3) What are the resident engineer's courses of action?

b. Contract involves construction of a major barracks complex including

(2) Identify the steps within the Government's QA system that

(4) What action should be taken on remaining buildings not

(5) Assume, because of the magnitude of the problem, that the

c. Contract is for a large barracks complex involving 47 buildings. There

(1) Was the subcontractor quality control system working?

(2) Where does the supplier fit into the problem?

(3) What measures should Government QA personnel now

(4) In this instance, should the resident engineer investigate

d. Project includes several masonry buildings requiring joint

(1) What questions first come to mind as to the effectiveness of the

(3) What Contract Clauses should be employed by the resident

e. Project is a small flood control dam with reinforced concrete outlet

(1) What is the government's first corrective action to be taken?

(2) What apparent deficiency existed in the contractor's quality

(3) Basically, where did the Government quality assurance role

(4) What Contract Clauses must now be employed by the

f. On an underground electrical distribution project, the contractor was to

(1) What corrective measure, if any, is available to the Government

(2) Should the contractor's quality control system and

(3) Where did the Government's QA role break down?

(4) What steps does the Government take now?

h. The contract was for construction of multipurpose classrooms at the

(1) Could the CQC system have prevented this? How?