Yaşar University English Preparatory Class

Elementary Listening & Speaking

Practice Tasks – Unit 8D
A. Complete the dialogue with the statements a-f and then act out the dialogue with a partner.

1. The Dentist’s Secretary: Hello. Happy Teeth Clinic. _________________

Patient: Hello, is that Dr Davis’s clinic?
2. Secretary: Yes please. _________________
Patient: Can I make an appointment with Dr Davis?
3. Secretary: Sorry, _________________ Can you say that again?
Patient: I said, Can I make an appointment with Dr Davis?
Secretary: Sure. Are you available on 15th of April in the morning?
4. Patient: _________________
Secretary: Yes, 15th of April in the morning.
5. Patient: Sorry, but _________________
Secretary: It’s okay. How about 16th of April in the afternoon?
Patient: Okay, it is good for me.
6. Secretary: _________________
Patient: Thanks very much for your help.
Secretary: You’re welcome. Have a nice day.
Patient: You too.

a. This is Jane speaking.

b. Is that 15th of April?
c. I noted your appointment.
d. I didn’t hear that.
e. I am busy on that day.
f. How can I help you?
 Yaşar University English Preparatory Class
Elementary Listening & Speaking
Practice Tasks – Unit 8D
B. Put the following dialogue into the correct order (a-s) and then act out the dialogue with a
partner.

a. Secretary: Is it 8pm?
b. Secretary: Do you mean you want a table near the window?
c. Customer: This Friday please.
d. Customer: Hello, is that The Moon Restaurant?
e. Customer: Thanks very much for your help. Have a nice day.
f. Secretary: Okay madam, we have an available table for 8 pm.
g. Secretary: Yes please, John speaking. How can I help you?
h. Secretary: Sure madam. What time would you like to come?
i. Customer: I would like to book a table for two please.
j. Secretary: You’re more than welcome madam. You too have a nice day.
k. Customer: Yes, 8pm.
l. Customer: I said this Friday.
m. Customer: Is it a good one? We would like to have a good view.
n. Secretary: Sure. When would you like to come?
o. Customer: Oh, yes please.
p. Secretary: Sorry, I didn’t hear that.
r. Secretary: Sure madam, I booked your table near the window for 8pm this Friday.
s. Customer: I want to book the table for 8pm.