This document outlines success metrics for an ad-led Netflix business model. The goal is to acquire new subscribers and the key metric is weekly active users (WAU). Acquisition metrics include traffic, app downloads, and account creations. Activation looks at users viewing 3 or more videos within 30 days. Retention focuses on 30-day retention rates, monthly active users to weekly active users, and engagement through video starts, completions and time spent per user. Business metrics are ad revenue, net promoter score, and market share.
This document outlines success metrics for an ad-led Netflix business model. The goal is to acquire new subscribers and the key metric is weekly active users (WAU). Acquisition metrics include traffic, app downloads, and account creations. Activation looks at users viewing 3 or more videos within 30 days. Retention focuses on 30-day retention rates, monthly active users to weekly active users, and engagement through video starts, completions and time spent per user. Business metrics are ad revenue, net promoter score, and market share.
This document outlines success metrics for an ad-led Netflix business model. The goal is to acquire new subscribers and the key metric is weekly active users (WAU). Acquisition metrics include traffic, app downloads, and account creations. Activation looks at users viewing 3 or more videos within 30 days. Retention focuses on 30-day retention rates, monthly active users to weekly active users, and engagement through video starts, completions and time spent per user. Business metrics are ad revenue, net promoter score, and market share.
Assumption: Only Android/IOS app is considered for this exercise North Star metric: WAU
Acquisition Activation Retention/Engagement Business Specific
Traffic Number of users 30-Day Retention Ad revenue
Number of app viewing 3 or more MAU/WAU NPS downloads videos within 30 % of registered users Market share Number of successful days active per month account creation Video starts Video completions Average time spent per user