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Netflix- Success metrics (Ad-led)

Goal: Acquire new subscribers


Assumption: Only Android/IOS app is considered for this exercise
North Star metric: WAU

Acquisition Activation Retention/Engagement Business Specific

Traffic Number of users 30-Day Retention Ad revenue


Number of app viewing 3 or more MAU/WAU NPS
downloads videos within 30 % of registered users Market share
Number of successful days active per month
account creation Video starts
Video completions
Average time spent per
user

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