MANAGEMENT INFORMATION SYSTEM

ORGANISATIONAL DIMENSIONS OF MANAGEMENT INFORMATION

SYSTEM

DEBOJYOTI ROY

SOUMYADEEP NATH

NAMRATA SETHI

SAKSHI RANI GUPTA

ABHIJEET MISRA

SOMDEB KARMAKAR

SOURAV SARKAR
SL CONTENT
NO
1 Introduction
2 Management Hierarchy
3
Models Of Management
4 Aspects Of Information Technology
5 Advantages Of Information System
6 Disadvantages Of Information System
7 Organizational Considerations
8 Management Information System
Categories
9
Management Information System Usage in
Business Schools
10 Property Management System

11 Cab Management Software

12 Conclusion
ORGANIZATIONAL DIMENSIONS OF INFORMATION SYSTEM
A management information system consists of different technologies and a combination of management. Management
dimensions are mainly information systems, leadership strategy, and management behavior to sustain specific goals.
Technologies mainly used are information conveying systems like wireless, management software, standard enterprise
resource planning software, hardware, and the internet.
An organization is a mix of hierarchy, functional specialties, and business standard operating procedures, and the culture
is maintained.
The critical elements of an organization are people, structure, procedure, politics, culture, and functional specialties.

Management Hierarchy
ROLES
 Decision-making and planning actions
 Flow of information
 Long-range decisions to short-range decisions
 Planning out day-to-day activities

TOP LEVEL
MANAGERS

MID LEVEL
MANAGERS

LOW LEVEL
MANAGERS

Models Of Management
Classical
 Planning - Setting up objectives and determining their alignment with the goal
 Organizing - Coordinating tasks, allocating resources
 Leading - Influencing employees to complete goals correctly
 Controlling - Establish and implement mechanisms to ensure that objectives are achieved

Behavioral
 Interpersonal - Involvement with other managers, figureheads, leaders, and liaisons.
 Informational - Three different communication-based Managers act as nerve centers, disseminators, and
spokespersons
 Decisional Roles - Four action-based roles for making and implementing Managers act as entrepreneurs,
disturbance handlers, resource allocators, and negotiators .
Aspects Of Information Technology
1. Computer Hardware - All physical input and output devices
2. Computer Software - Pre-programmed instructions that control the hardware systems
3. Data Management Technology - All information stored in a standard system
4. Communication Technology - Physical devices and software related to data transfers, networks

All these technologies working simultaneously are designed according to the organizational goals and work culture, and
each firm can build its specific management information system.

Advantages Of Information System

 Collection of data, storing data, and data transfer between two clients.
 Improved data consistency - data authentication and verification controls are more accessible to implement in a
computerized environment than in a manual system.
 Data remains protected under robust databases with security mechanisms, biometric authentication systems, and
access rights.
 Stocking systems are created to prevent duplication of the records. This ensures that the other divisions will
instantly access some data modification in one branch.
 Backups can be saved in the cloud with modern technologies, making it possible to restore information if data
failure is achieved by hardware and software.
 Most corporate managers can move when making informed decisions. Due to the internet and mobile technology
developments, data can now be accessed from any location.

Disadvantages Of Information System

 The Humanistic Factors
 Administrators & consumers need knowledge, but MIS doesn’t collect information according to a human brain;
it’s just materialistic software.
 Information systems between incompetent managers and customers can make a laid-back process, and consumers
were not included in the machine architecture
 The machine executors' unwillingness to adapt and their lack of recognition
 Glitches in information gathering

Organizational Considerations
 A lack of decent opportunities for administrators, customers, and device directors to participate and collaborate.
 A lack of assessment of existing capacity
 A shortage of human capital in management and computing fields, as well as other necessary specializations
(absorption issues)
 Inadequate user education and Inadequate and outdated documentation
MANAGEMENT INFORMATION SYSTEM CATEGORIES

Executive Information System (EIS)

 An EIS is used to make enterprise-wide decisions by top management. Executives must have a broad
understanding and the ability to go deeper if necessary.

Marketing Information System (MIS)

 Marketing teams utilize MKIS to reflect on past and existing activities and plan future campaigns based on
lessons gained.

Business Intelligence System (BIS)

 A BIS is used in activities to make business decisions based on collecting, incorporating, and analyzing data and
information. Because both executives and middle-level managers utilize this system, it is comparable to EIS.

Framework for Consumer Relationship Management (CRM)

 A CRM system stores vital customer information such as previous transactions, contact information, and income
potential. Communication, customer service, sales, and business development teams frequently use CRM.

Sales Force Automation System (SFA)

 A CRM system component that automates most of the operations of a sales team. Options include contact
management, lead creation and reporting, and order management.

Transaction Processing System (TPS)

 A MIS that handles payments and related information. A TPS is a POS device or machine that lets a guest search
for a hotel and see room options such as price range, bed style, and number, or a swimming pool, then pick and
book it. Employees can use the data provided to report on use trends and track sales over time.

Knowledge Management System (KMS)

 A knowledge management system (KMS) may provide customer support by answering questions and
troubleshooting difficulties.

Financial Accounting System- (FAS)

 This MIS is used by firms that deal with accounting and spending, such as accounts payable (AP) and receivable
(AR) (AR).

Human Resource Management System (HRMS)

 Oversees payroll information and employee performance evaluations.

Supply Chain Management System (SCM)

 Suppliers use SCM to track the movement of resources, machinery, and services from when ordered until the
completed product is supplied.
Management Information System Usage in Business Schools
Campus Online Learning and Teaching
Campus ERP Software is a Cloud-Based Digital Platform to manage all Campus academic and non-academic activity. It
is easily managed time-consuming tasks, and the admin can be monitored every single action performed inside and
outside of campus premises. It is provided privacy and security of data and quickly recovers essential data.  Education
ERP consists of multiple modules for departments. From admission campaigns to student registration, class management
to course management, and student attendance to employee timesheets.
Education ERP can manage everything within the campus of the institute. It is also known as the Campus Management
System.
Education ERP also integrates with other processes such as online payment, payroll management, learning management
systems, library management, and more.

Roles of Campus Online Learning and Teaching

 Admission Management (selection process, follow-ups, interview schedules, counseling schedules, fee collection,
evaluation scores, inquiry management)
 Examination Management (Room allocation, exam-center arrangement, teacher/faculty allocation)
 Course and Classroom Management (course details, online course materials, assignment submission, faculty, and
student interaction)
 Student Management (fee and bill payment record, enrolled course details, personal details, hostel details,
assessment details, attendance details, co-curricular activities)
 Employee Management (maintain timetable)
 Fee & Bill Payment Management (purchase details, students’ fees, examination fees)

Advantages of Campus Online Learning and Teaching

 Manage All Tasks in a Single Platform
 Data Privacy and Security
 Reduce Manual Workload
 Better for Students’ Future
  Parents, teacher, and student communication Possible
 Equipment – Biometrics and various software

Significance Of Campus ERP as a Management Information System

Campus ERPs are considered centralized data collecting software, collecting raw data from various inputs like
faculties, staff, and other departments and making it available to one person in a merged proper form, providing
accurate data according to to need.

Property Management System

A property management system (PMS) is a software application for managing hospitality, commercial, and residential
rental properties. PMS is also utilized in manufacturing, local government, and government. A hotel operating system, or
hotel OS, is another name for a property management system.

Roles of Property Management System

 Bookings
 Check-in and check-out
 Telephone systems integration
 Event planning
 Food and beverage costing
 Hotel inventory supply management
 Security and room locks

Advantages of Property Management System

  Efficiency-oriented solutions- Implementing a hotel property management solution helps to automate a large
portion of the job and, in certain situations, reduce or eliminate time spent on time-consuming chores and
operations.
 Transparency-based communication- A property management system allows for simple and clear communication
across all departments, ensuring that they all work successfully and efficiently, saving time, and providing guests
and visitors with a better and more personalized experience.
 Streamlined check-ins\outs, bookings, and billing- A hotel PMS system makes it easier for hotel staff to complete
duties and operations like check-in/out, guest requests, cleaning status, room maintenance, bookings, and payment
options. Most of these processes and tasks may be completed quickly, increasing productivity by providing a
fantastic experience for guests and visitors.

Significance
The importance of a hotel property management system cannot be over-emphasized. A sound property management
system will lift a heavy load from the front desk staff and create a happy guest experience. Property management systems
make coordinating the front office functions, guest management, sales, planning, and reporting easier. It allows property
owners to manage front desk operations, rates and promotions, and customer loyalty data, consolidating the status of all
hotel properties in one place. It enables enhanced check-in/check-out capabilities, increased housekeeping efficiency, all
data in one place, improved revenue management, better customer data management, increased employee productivity and
engagement, high data security, and enhanced guest experience.

Cab Management Software

Cab management software was developed to enhance the customer experience and to streamline all cab-related
activities such as taxi booking, auto fare calculation, invoice creation, and payment administration. A cab
management software solution optimizes taxicab business management operations and enhances user experience.
Every taxi business owner's essential requirement is to provide a streamlined cab booking service and manage their
fleet of automobiles via their mobile or tablet devices. Your taxi firm can significantly increase by utilizing GPS and
other cutting-edge technologies. Cab Management System is an excellent approach to getting your taxi business off
the ground and running smoothly. In today's competitive market, cab management software benefits many facets of
the taxi sector. The system not only saves time when booking and dispatching cabs, but it also assists you in growing
your business.
Roles of Cab Management Software
 Administration Panels - The admin panel serves as the system's control unit. The home screen is well-organized,
with functions and indicators neatly positioned to improve user experience and navigation. On the front page, a
map showing driver location, a statistics graph showing trips and cash flow, book trips, canceled trips, and online
users are all displayed immediately. The home screen also displays fare details for each type of cab, recent travels,
and refused excursions.
 Driver Application - The Driver app delivers a user-friendly experience for drivers, allowing them to rapidly learn
how to use it even if they lack technical knowledge. The program's menus and layouts are well-designed, allowing
drivers to navigate the app easily. Drivers can specify their status online or offline, depending on their
availability. Customers will be able to interact with drivers after their status is set online. Along with the request
for a ride, the driver will be informed of the pickup location, time, and destination. The distance and fare will be
calculated automatically.
 Passenger Application - The passenger app provides an enhanced user experience with the most recent features.
Users can use this app to hail cabs from anywhere, at any time, and they will be picked up promptly. They can
choose their favorite cab model and pickup time. When the taxi comes, the passenger will be called by the driver,
and they will be able to track the driver's whereabouts via GPS. Passengers can notify friends and family about
their projected arrival time, and they can rate the driver at the end of the trip. Because of these advantages,
passengers can experience a stress-free booking process and a relaxing journey.

Advantages of Cab Management Software

 Higher visibility - Using taxi booking applications or taxi management software for your taxi business will help
you develop your taxi network. Because white-label mobile taxi apps are so prevalent, anyone with a phone can
hire a cab. This might bring in new consumers for your expanding taxi service.
 Maximizing Profitability - Taxi companies desire to use the Taxi Dispatch System to manage their operations to
maximize profitability. Taxi operators can alter the instructions to calculate awards based on income on a given
day of the week, a specific time slot, and so on to optimize their earnings.
 Cost Minimization - Cab management software has a significant benefit over traditional approaches because it is
highly automated. Real-time data is at your fingertips and can show you what is happening. This is a far more
polished solution than hiring staff to monitor and manage your taxi business.

Significance
In today's industry, it is unavoidable to utilize Cab Dispatch Software if you own a taxi company. We've gone through all
of the taxi management software's specifics, features, and benefits. Check out to learn more about the most popular taxi
dispatch software.

Conclusion
Identifying an organization's strengths and shortcomings through MIS reports can result in strengths and successes and
exercising weaknesses and failures. Product creation, operational effectiveness, and business-critical decision-making can
all be enhanced using a management information system. Understanding the structure, management, and information
technology that shapes the plans is necessary for using them efficiently. An information system adds value for the
company as an organizational and management response to environmental difficulties.

Organizational structures are made up of many levels and expertise. Their corporate systems show a definite separation of
labor. In a commercial organization, authority and responsibility are organized in a hierarchy or pyramid structure.
Employees in management, professional, and technical roles make up the hierarchy's upper levels, while operational staff
makes up its bottom levels.