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Learning Outcomes:
A. INTRODUCTION
This unit covers the knowledge, skills and attitudes needed to diagnose computer systems and networks.
B. LEARNING ACTIVITIES
LO 1: Plan and prepare for installation.
Learning Methods Presentation Practice Feedback Resources Time
Content
Safety procedures Self-paced The trainee will be asked to read Trainee will Compare with the CBLM
Instruction information sheet 1.1 on safety answer Self- answers in 1.1
procedures. check 1.1
Basic terms,
concepts,
functions, and The trainee will be asked to read Trainee will Compare with the CBLM
Self- paced
information sheet 1.2 on basic terms, answer Self- answers 1.2
characteristics Instruction
concepts, functions, and characteristics check 1.2
of PC hardware of PC hardware components
components
Structure of
operating systems The trainer will discuss structure of Trainee will answer Compare with the
Lecture
operating systems. Self- check 1.3 answers 1.3 CBLM
Discussion
Familiarization
with the various Lecture The trainer will discuss familiarization Trainee will Compare with the
computer Discussion with the various computer systems’ answer Self- check answers 1.4 CBLM
systems’ components and peripherals. 1.4
components and
peripherals
Self- paced The trainee will be asked to read Trainee will Compare answers CBLM
Safety Instruction information sheet 2.1 on safety answer Self- with the answer
procedures procedures. check 2.1 key 2.1.
Identifying The trainer will discuss about the Trainee will Compare
common Lecture
Identification of common symptoms answer Self- answers with the CBLM
symptoms and Discussion
and problems associated with each check 2.4 answer key 2.4
problems devices.
associated with
each devices
Diagnosing and Lecture The trainer will demonstrate how to Trainee will Evaluate
troubleshooting Demonstration diagnose and troubleshoot hardware perform Task performance CBLM
hardware conflicts. Sheet 2.6 on using the
conflicts diagnosing and Performance
troubleshooting Criteria
hardware Checklists.
conflicts.
Knowledge in Lecture
installing Discussion The trainer will discuss about the Trainee will Compare with the
peripherals, knowledge in installing peripherals, answer Self- answers 2.7 CBLM
network network devices and other I/O check 2.7
devices and devices
other I/O
devices
LO 3 Conduct test.
Safety Self-paced Trainee will be instructed to read Trainee will Compare the
procedures Instruction information sheet 3.1 on safety answer Self- answers to the CBLM
procedure. check 3.1 answer keys 3.1
Basic Lecture The trainer will demonstrate how to do Trainee will Evaluate
computer Demonstration basic computer configuration set up. perform Task performance using CBLM
configuration Sheet 3.2 on basic the Performance
set up. computer Criteria Checklists
configuration set
up.
Understanding Lecture The trainer will discuss Trainee will answer Compare the
and comparing Discussion understanding and comparing various Self- check 3.3 answers to the CBLM
various system’s specifications. answer keys 3.3
system’s
specifications
Identifying Self-paced Trainee will be instructed to read Trainee will answer Compare the
common Instruction information sheet 3.1 on Identifying Self- check 3.4 answers to the CBLM
symptoms and common symptoms and problems answer keys 3.4
problems
Troubleshooti Lecture The trainer will demonstrate how to Trainee will Evaluate CBLM
ng and Demonstration troubleshoot and isolate problems. perform Task performance using
isolating Sheet 3.5 on the Performance
problems troubleshooting Criteria Checklists
and isolating
problems.
Diagnosing Lecture The trainer will demonstrate how to Trainee will Evaluate
and Demonstration troubleshoot and diagnose conflicts. perform Task performance using CBLM
troubleshootin Sheet 3.6 on the Performance
g conflicts diagnosing and Criteria Checklists
troubleshooting
conflicts.
Installing Lecture The trainer will demonstrate how to Trainee will Evaluate
peripherals, Demonstration install peripherals, network devices and perform Task performance using CBLM
network other I/O devices. Sheet 3.7 on the Performance
devices and installing Criteria Checklists
other I/O peripherals,
devices network devices
and other I/O
devices
Knowledge in Self-paced Trainee will be instructed to read Trainee will answer Compare the
performing Instruction information sheet 3.8 on knowledge in Self- check 3.8 on answers to the CBLM
burn-in or performing burn-in or testing repaired knowledge in answer keys 3.8
testing or replaced network system. performing burn-in
repaired or or testing repaired
replaced or replaced network
network system.
system