SESSION PLAN

Sector : Electronics
Qualification Title : Computer System Servicing NC II
Unit of Competency : Maintain and Repair Computer Systems and Networks
Module Title : Maintaining and Repairing Computer Systems and
Networks

Learning Outcomes:

1. Plan and prepare for maintenance and repair

2. Maintain computer systems and networks
3. Diagnose faults of computer systems and networks
4. Rectify/correct defects in computer systems and networks
5. Inspect and test the computer systems and networks
A. Introduction
This unit covers the knowledge, skills and attitudes needed to maintain and service
computer systems and networks.

LO 1: Plan and prepare for maintenance and repair

Learning Content Methods Presentation Practice Feedback Resources Time

Read
Answer
1. Job service  Modular/Self- Information Compare
Self- Check CBLM
order form paced Sheet 4.1-1 Answer
4.1-1 on Internet
checklist  Discussion on Job key 4.1-1
Job service
service order
order form
form
checklist
checklist
2. Read Answer Self CBLM 25
Maintenan  Modular/Self- Information Check 4.1-2 Compare Internet minutes
ce and/or paced Sheet 4.1-2 on Answer
Diagnosis  Discussion on Maintenance key 4.1-2
of faults Maintenanc and/or
preparatio e Diagnosis of
n and/or faults
 Diagnosis
of faults
preparatio
n
3. PC Tools,  Modular/Self- Read Answer Self- Compare to CBLM 10
equipment paced Information Check 4.1-3 answer key Tools and minutes
and testing Demonstration Sheet 4.1-3 on PC Tools, 4.1-3 Equipme
devices on PC Tools, equipment and nt
and equipment testing devices
materials and testing and materials
for devices and for
maintenan materials for maintenance
ce maintenance

Video Clip
4. OHS  Modular/Self- Read Answer Self- Compare to CBLM 15
policies paced Information Check 4.1-4 answer key minutes
and  Discussion Sheet 4.1-4 4.1-4
procedures

5. Computer  Modular/Self- Read Answer Self- Compare CBLM 30

systems paced Information Check 4.1-5 answer key minutes
and  Demonstration Sheet 4.1-5 4.1-5
networks
checking Study
Task
sheet
4.1-5
Inspect
the LAN
cable
connection
LO 2: Maintain computer systems and networks

1. Personal  Modular/Self- Read Answer Self Compare CBLM 25

protective paced Information Check 4.2-1 Answer key Internet minutes
Equipment  Discussion Sheet 4.2-1 On 4.2-1
 on appropriatenes
appropriaten s of personal
es s of protective
Personal equipment
protective
equipment

Video
presentation
2. Normal  Modular/Self- Read Answer Self- Compare CBLM 25
function of paced Information check4.2-2 on Answer key Internet minutes
computer  Demonstration sheet 4.2-2 Normal 4.2-2
systems on Normal function of
and function of computer
networks computer systems and
systems and networks
networks
3.  Modular/Self- Read Answer Self- Compare CBLM 25
Maintenan paced Information check 4.2.3 on Answer key Internet minutes
ce of  Discussion sheet 4.2-3 preventive 4.2.3
computer on preventive maintenance
system maintenance of computer
and of computer system and
network system and network
prevention network
4. Computer Study
 Modular/Self- Task sheet Rubrics CBLM 25
system and paced Information 4.2- Internet minutes
network sheet 4.2-4 on
 Demonstration 4 on
repairs/repl procedure on procedure on
ace ment repairs/replac repairs.
e ment of Replacement
computer
system and
network
LO 3: DIAGNOSE FAULTS OF COMPUTER SYSTEMS AND NETWORKS

1. Faults or  Modular self- Read Self-Check Compare CBLM 25

problems pace Information 4.3.1 on Answer key Internet minutes
 in  Demonstration sheet 4.3-1 diagnosing 4.3-1
computer  Group discussion on faults or
system and diagnosing problems in
network faults or computer
problems in system and
computer network
system and
network
2.  Modular self- Read Self-check Compare CBLM 25
Manageme pace Information 4.3-2 on Answer key Internet minutes
nt of  Demonstration sheet 4.3-2 on implementatio 4.3-2
Contingenc Implementatio n and
y measures n and management
of management of
computer of contingency contingency
system and measures measures
network
3. PC Study
 Modular self- Task sheet Rubrics CBLM 25
pace Information 4.3- Internet minutes
Troubleshooti
sheet 4.3-3
 Demonstration 3 on
ng and
on troubleshootin
repairing
Troubleshooti g and repair
ng and repair the unusual
the unusual event
event happened
happened
LO 4: RECTIFY/CORRECT DEFECTS IN COMPUTER SYSTEMS AND NETWORKS

1. Replacement  Modular self- Read Self-check 4.4- Compare CBLM 25

of defective pace Information 1 on Answer key Internet minutes
components  Demonstration sheet 4.4-1 replacement or 4.4-1
 on correction of
replacement defective
or correction components
of
defective
components
2. Usage of Study
 Modular self- Self-check Compare CBLM 25
available pace Information 4.4-3 on answer key Internet minutes
materials or sheet 4.4-3
 Demonstration usage of 4.4-3
equipment on usage of available
available materials
materials equipment
equipment
LO 5: INSPECT AND TEST THE COMPUTER SYSTEMS AND NETWORKS
1. Final  Modular self- Study Self-check Compare CBLM 25
inspections pace information 4.5-1 on answer key Internet minutes
conducted  Demonstratio n sheet 4.5-1 conducting 4.5-1
for on final
computer conducting inspections
system and final
networks inspection
2. Safe operation  Modular self- Study Self-check 4.5- Compare CBLM 25
of computer pace Information 2 on testing answer key Internet minutes
system and  Demonstratio n sheet 4.5-2 the safe 4.5-2
network on testing the operation of
safe operation computer
of computer system and
system network
and network
3. 5‘S principles  Modular self- Read Self-check Compare CBLM 25
of computer pace Information 4.5-3 on answer key Internet minutes
system and  Demonstratio n sheet 4.5-3 applying OHS 4.5-3
network  Group on applying standard and
discussion OHS 5s principles
standard and of computer
5s principles system and
of computer network
system and
network
4. WEEE  Modular self- Read Self-check Compare CBLM 25
directives and pace Information 4.5-5 on answer key Internet minutes
3Rs waste  Discussion sheet 4.5-5 disposing 4.5-5
management on disposing components
programs. components on WEEE
on WEEE directives and
directives 3Rs waste
and 3Rs management
waste programs
management
programs
5. Completion of  Modular self- Study Self-check Compare CBLM 25
reports form pace Information 4.5-6 on answer key Internet minutes
 Discussion sheet 5.5-6 completion of 4.5-6
on reports form
completion of
reports form