STEPS OF 1-Assessment

1-Assess the Patient Concerns:-

 Avoiding Assumptions.
 Getting to Know Your Patient.
 Understanding Cultural Issues.
 Establishing Rapport.
 Learning the Patient’s Perspective.
 Determining readiness to learn.
 Assessing Patient Skills.

2-Asking the Right Questions:-

 Answers should uncover core beliefs.
 Asking open-ended questions.

3-Understanding the Support Network.

4-Evaluating Your Assessment.

 STEPS OF2- PLANNING

1-Setting Goals:-
 Thinking Realistically.
 Helping a Patient Make Life Changes.
 Finding Resource.

2- Building Bridges:-
 Effective Plan

3- Evaluating Your Plan.

 STEPS OF3- Implementing

1-Getting your Message Across:-

 Providing a Good Learning Environment.
 Your priorities and your patient’s should be
clearly stated, mutually understood and mutually
agreed upon.
 Setting Implementation Priorities.
 Keep content simple.
 Use visuals.
 Mixing Education Media.

2- Working toward Goal:-

 Alerting Patients to What’s Ahead.
 Thinking Small.

3-Reinforces the message :Choosing the right patient

education materials:-
 Choose material with special emphasis on.
  Highlight Key Concepts.
 Check a Patient’s Understanding.
 Involve a Patient’s Family.
 Build on Success.

4-Overcoming Challenges:-
 Reassessing Patient Concerns.
 Helping a patient over a barrier.
 Reading Patient Signals.

5-Evaluating Your Implementation:-

 Needs and Concerns.
 Beliefs and Attitudes.
 Skills.
 Behavior.