Professional Documents
Culture Documents
Submitted by:
BSBA-7th (B)
Session 2015-19
Supervised by:
Ms. Perkha
First and main, I would love to specific my way to Allah due to His love and energy that
He has given to me to finish this logbook as my internship record. I do thank for His
blessings to my everyday lifestyles, precise health, healthy mind and correct thoughts.
I would like to express my gratitude to all my teachers for giving me type guidance and
supplying me a threat to paintings in this venture right through from the start of my
courses. I am also grateful to the Management of Zarai Tarqiati Bank Limited for
to group of workers participants of ZTBL for the precious data supplied by way of them
within the respective fields, I am grateful for their cooperation throughout the period of
my assignment.
I perceive this possibility as a huge milestone in my career improvement. I will try to use
received talents and understanding inside the great possible way, and I will continue to
Banking is one of the most essential and touchy commercial enterprise. This
document is set one of the leading agriculture financial institution of Pakistan referred to
as Zarai Taraqiati Bank Limited. ZTBL is one of the most important roles inside the
improvement of the agriculture area in Pakistan. On 14th December 2002, underneath the
ordinance of the agriculture development of Pakistan nineteen sixty one, ZTBL turned
into integrated as public restricted corporation. The financial institution serves its clients
in the form of its customized merchandise. It is providing both styles of services financial
and non-economic often to its customers of rural regions which is ready 68% populace of
Pakistan. The bank has Pakistan-huge network inside the form of 401 branches and is
This report briefly discusses the functioning of Finance department; the skills that
I have acquired tasks and projects that I have performed during my Six weeks (6-weeks)
of internship program.
List of Abbreviations
Terms Abbreviations
Background
with a huge network of 27 Zonal Offices, 09 Audit Zones and 492 branches in Pakistan
and making plans to make bigger its outreach to a huge client base and characteristic as a
About ZTBL
of Pakistan (ADBP) is the gold standard monetary organization geared closer to the
knowhow. The restructuring of former ADBP is being finished with the goal to uplift the
agriculture and rural quarter by means of raising farm productivity, streamlining the
institutional credit score and increasing earnings generating ability of the farming
community.
History of ZTBL
institutional resources i.e. Taccavi and Cooperatives, have been insufficiently meeting the
credit score wishes of farmers. Need for status quo of a 3rd supply of agricultural credit
2
score changed into essentially percolated so that you can fulfill the credit score
necessities of farmers now not handiest for Production but even for the development
delivered into life in 1952 beneath a Central Act for the reason of expanding monetary
superior each quick (for Production) and long term (for Development) loans. Both these
in February 18, 1961. As required under section three of the Agricultural Development
Bank Ltd changed into integrated as a public confined organization under the Companies
Ordinance, 1984 on October 23, 2002. On November 18, 2002, all the belongings.
(https://www.scribd.com/doc/39246294/Internship-report-on-ZTBL-by-mumtaz-Ali-
Hulio)
The restructuring of ADBP is executed to uplift the agriculture and rural area by
using elevating farm productiveness, streamlining the institutional credit and increasing
Pakistan (ADBP) into Zarai Taraqiati Bank Ltd (ZTBL) and the brand new challenge has
top-quality mix stands ready to acclimatize with agriculture needs and to be a proactive
(https://www.scribd.com/doc/39246294/Internship-report-on-ZTBL-by-mumtaz-Ali-
Hulio)
KSS Aim
activities.
KSS Operation
Kissan Support Services operate under its Memorandum & Articles of Association.
Vision statement
• To develop and operate the ztbl as commercially viable bank with focus on rural
areas and agriculture finance by delivering the product and services at low
Mission statement
operations or modifications in its assets. The restructuring plan includes the following
factors:
1. Governance
The ZTBL set up and environment that facilities suitable governance and
accountability.
2. Systems
The ZTBL modernized operations via use of era, networking and communication
gear.
3. Business processes
The streamline products and handing over structures of ZTBL are to lessen
ZTBL provide services and products that are financially precise for the human
Having a good HRD department ZTBL is grooming the standards and skills of
6. Information Technology
ZTBL introduced a new software and hardware system known as ERP to support
(https://www.scribd.com/doc/39000470/Internship-Report-on-ZTBL-Prepared-by-
Wasim-Uddin-Orakzai-Student-of-Finance-2010-KUST-2)
Nature of Business
Zarai Taraqiati Bank is to offers credit score to the farmers, together with hiring
and renting of something which it is able to increase way of mortgage and the supply for
ware hosing facilities of such terms and subjects to such situations as may be prescribed
via its rile to agriculturists for the reason of agriculture and to folks engaged in cottage
industries in rural regions and offer sustainable rural financing offerings, specifically to
Prepared-by-Wasim-Uddin-Orakzai-Student-of-Finance-2010-KUST-2)
Types of Loans
Banks offer loans through various merchandise and schemes for short, medium
and long term depending upon the cash glide of the debtors. The bank offers unique
awareness and significance to fulfil the real and actual wishes of small farmers in terms
of manufacturing loans (fertilisers and seeds, pesticides and labour expenses and so on)
as well as for running capital purpose. The bank additionally gives development loans to
farming community like tractors, loans for hen and cattle, fisheries, plantation and
6
Prepared-by-Wasim-Uddin-Orakzai-Student-of-Finance-2010-KUST-2)
Security
accomplished a good way to facilitate the farmers. The financial institution has simplified
the mortgage documentation to be relevant for 3 years of loan intervals. The principal
loan documents which are presently being used inside the branches of banks are as
certificate/sanction mutation entered in the financial institution want sanction latter for
mortgage. (https://www.scribd.com/doc/39000470/Internship-Report-on-ZTBL-Prepared-
by-Wasim-Uddin-Orakzai-Student-of-Finance-2010-KUST-2)
ZTBL Services
Zarakhazi
Lockers facility
7
Divisions of ZTBL
President's Secretariat
HR Division
Credit Division
Information System
Operations
Field Audit
Services
Agriculture Technology
(https://www.scribd.com/doc/39000470/Internship-Report-on-ZTBL-Prepared-by-
Wasim-Uddin-Orakzai-Student-of-Finance-2010-KUST-2)
Functions of FAD also involve monitoring and controlling the bank’s loan and
portfolios.
The cash inflows and out flows are also managed by FAD.
expenditure.
To manage and then correcting the money owed of zones and braches.
Develop the economic statements of zonal offices and braches, for you to
To put together yearly, half every year and quarterly financial statements and
its schedule for presentation to the Audit Committee and the BOD &
external auditors.
Finance and account division ensure that all collections are received and
(https://www.scribd.com/doc/39246294/Internship-report-on-ZTBL-by-mumtaz-Ali-
Hulio)
9
In order to categorize the finance and money owed department of ZTBL, there are
four departments, which plays very crucial position in financial affairs and maintaining
the information of all of the transaction which are carried out through financial institution
zones and branches, guidance of debts, financial statements of the bank, distribute and to
reconcile price range of all zonal places of work and branches of the ZTBL Head Offices.
Finance and accounts department consist of four major departments and their sub
c) Treasury Unit
(https://www.scribd.com/doc/39000470/Internship-Report-on-ZTBL-Prepared-
by-Wasim-Uddin-Orakzai-Student-of-Finance-2010-KUST-2)
10
Introduction of CAD
Many accounting rules, tactics and methods are used inside the CAD. To present
the real economic function of the financial institution in economic statements; the
accountants formulate the accounting policies and strategies. This branch maintains the
actual accounts of the ZTBL. In this department the balance sheet and profit and loss
account is also prepared for monetary year, to get idea of profitability or loss and to make
monetary choice.
Objectives
• Formulate and hold accounting policies and methods manual consistent with
(https://www.scribd.com/doc/39246294/Internship-report-on-ZTBL-by-mumtaz-Ali-
Hulio)
Introduction of H.O.A.D
The goal of head office debts branch is to preserve accounting functions of all
around the financial institution and to centralize the bills. In head office accounts branch
the particularly designed accounting software program and the COBOL administrative
11
gadget is used for recording the transactions, financial statistics and to deduct tax from
Objectives
(https://www.scribd.com/doc/39246294/Internship-report-on-ZTBL-by-mumtaz-Ali-
Hulio)
EXPERIENCE
Taraqiati Bank Limited. During my Internship, I was given various tasks and
Finance. Complete discussions were made and a proper questioning Session was
which Mr. Ali Abbas was the Vice President. They briefed me about how
Introduction of RRD
Regulatory reporting branch sends reports to State Bank of Pakistan. The ZTBL
has to talk and post extraordinary returns to the SBP. These reports are dispatched by 2
approaches, one approaches is to apply the courier provider and second is to send on-line.
In this branch, I discovered to put together stability sheet, profits statement and a way to
find ratios. The Regulatory reporting branch essentially gathers, manner, analyze,
customize and offer with the statistics to numerous stakeholders to fulfill their unique
requirement. The principal purpose of the RRD is to compliance to the statutory reporting
requirements & makes periodic monetary reporting to the control. This branch gathers
13
records from region workplaces, branches, ITSSD, CAD and so on. And reports the facts
Aims
Preparation of economic plan for Bank’s credit limits, budget evaluate and their
utility.
Objectives
training material)
Functions
From time to time and to design and implement internal reporting mechanism.
of statistics.
14
reviews.
Quarterly
Semi Annually
Classification of Advances
Annually
Following statements are being reported internally within the bank on weekly basis
Position of deposits
(https://www.scribd.com/doc/39246294/Internship-report-on-ZTBL-by-mumtaz-
Ali-Hulio)
Coordinate with Financial MIS Unit, head office and filed offices for
administrative functions.
regulatory necessities.
reporting requirements.
Perform every other job as and while assigned via controlling authority.
(https://www.scribd.com/doc/39246294/Internship-report-on-ZTBL-by-
mumtaz-Ali-Hulio)
Muhammad Ali was the Vice President, briefed me about how functions are held there.
2015 ZTBL made it a separate department. Further Muhammad Ali Khan told me the functions
of this department.
In employee funds unit, I have learnt how as a fund the deductions are made in
employee’s salary. The primary characteristic of this unit is to hold the e-book of debts,
worker’s contributory funds together with contributory provident fund, and the funding of
• Pension fund
• Gratuity fund
• Gratuity 2005 Fund believe (M. Ali, personal communication, Aug 27, 2018)
Providing pension.
The important feature of EPF is to offer a retirement advantage for employees of the
company and personal sector who do not belong to any other pension or provident fund
In order to carry out the main aim of EPF, the Labour Department is concerned in
housing loan guarantee programs and refund applications at the same time as the Central
investment the price range, maintaining member’s accounts and making payments of
refunds on utility.
ZTBL has taken new steps and now they mainly focus on benevolent funds. The concept
of Pension is about to end in ZTBL. (M. Abbasi, personal communication, Aug 29, 2018)
Collect the advices being sent from all branches for clearance of pension and
benevolent funds.
19
Further passing the entry of that amount in the favour of that person.
After the clearance is done using oracle software, and one copy is sent to Head of
At last they print out two copies. One is sent to Head Branch and one is kept with
themselves.
Writing of Vouchers
Vouchers are the critical proof of all the transactions takes place inside the bank.
In the money owed department of ZTBL it is the lower back bone, each transaction of
it.
3) Transfer Voucher
Debit Voucher
Debit Voucher is used when financial institution received any quantity from all
of us. The example is of deposited amount with the aid of the depositors, the price of loan
Credit Voucher
It is used for the charge of any amount by means of the bank to anyone. Like the
cheque drawn on financial institution, the charges of financial institution itself etc.
Transfer Voucher
20
As the call indicates it's far used while the amount is needed to transfer from one
head to some other. The instance is the switch of utilities payments regularly occurring
by using the financial institution to the reputable utilities supplied organization (MEPCO,
PTCL and so on.). The switch of go back to the profits account of financial institution, it's
also used when the loan is sanctioned so it's miles required to transfer amount of
mortgage to the loanee account. Another use of transfer account is to accurate mistakes
within the ledger, for instance if an account is mistakenly debited in region of any other
account. So the transfer voucher can be written to credit score the primary account and
In the stop of day all of the vouchers written at some stage in the day is required
to be write down inside the everyday Scroll (to be able to be mentioned afterward) and
then all of the vouchers of day is sewed after which sealed so that no new voucher can be
positioned or eliminated from the report. These vouchers used to store in file room and
that they hold piling up there. Every voucher has minimum copies, one for the patron and
one for the bank report. For easy popularity the vouchers are made of various colors.
every day in a bank. It is the report of all the coins inflows, outflows and transferred on a
selected day. Both cashier and operation officer writes his own scroll on the stop of day
after they have to near the cash. The closing balance in both those scrolls must be equal
otherwise there are a few transactions which have not been recorded efficiently both
21
through the cashier or the operation officer. (H. Mehreen, personal communication, Sept
4, 2018)
I started my internship with Budgeting of finance and the Vice President briefed me
about how department works. (A. Rehman, personal communication, Sept 10, 2018)
This branch is also known as Budget & Fund Management Department. In BFRD
I even have learnt that the way to respond for utility of word received from department or
any department, and difficulty the fund or budget to the branch. This department keeps
finances and fund for branches and other departments. The BFRD receives the thought
and they switch fund and to receive the surplus fund shape the branches. The branches
ship their records to BFRD. This branch monitors their report which receives from zonal
places of work and branches as a way to satisfy the necessities. The major purpose of
The greater clear, correct and well concept out budgets in the beginning the more likely
Moreover, the principle sources of budget are number one & secondary statistics, treasury
Aims
Preparation of economic plan for Bank’s credit score limits, funds evaluate
Objectives
Optimize return on assets of the Bank via efficient cash control and
investment activities.
Funds
Budget planning Budget analysis
Treasury unit reconciliation
unit unit
units
23
reporting.
responsibility.
Functions
• To develop rules, strategies and requirements for price range planning and
analysis.
• This department is primarily based at the strategic making plans of the financial
institution arranging price range estimates from all around the bank.
and sales costs in addition to reserves for contingencies all through the 12 months.
24
activities and their analysis in line with the information reflecting to the overall
performance.
• To monitor the prices for ensuring monetary discipline and taking remedial steps
for excess costs. (A. Rehman, personal communication, Sept 10, 2018)
This unit can develop departmental rules, techniques, price range making plans
technique and parameters and standards for financial management. This unit can talk with
administrative and governance organization on the budget technique and price range
Finalization of price range and approval from BOD and its stream.
Special mission assigned with the aid of the higher government from time to time.
The capital and revenue expenditure is likewise suitable for extra budget from
contingency and unexpected reserves for new schemes introduced. But the general
expenditure can evaluates and reviews on quarterly basis against budget provision and its
submission to the Audit Committee. This unit now not best presents information and
evaluation to guide institutional planning and selection making however also offer help to
The most important goal of this unit is to put together, examine, coordinate and verify
facts concerning financial sports that reflecting the records concerning the performance
of the departments. This unit can provide records and analysis to support institutional
planning and decision-making. However, this unit can take administrative and financial
steps for excess expenditure. For this purpose this unit can speak with administrative and
Develop assumptions and approach for the destiny price range cycle.
Provide statistics and analysis to aid institutional making plans and decision-
making.
Provide steerage and aid to departments and divisions all through the budget
development cycle.
But the general expenditure can evaluates and critiques on quarterly basis towards price
range provision and its submission to the Audit Committee. This unit also develops
assumptions and method for the budget for future and to tracking developments in fees.
3. Treasury Unit:
The primary intention of this unit is to arrange budget, to hold data of the ZTBL and
operations of bank money owed with the SBP and industrial banks. The remittance of
finances is to be done to the needy branches on each day foundation. Moreover, price to
needy branches on weekly basis. (M. Amjad, personal communication, Sept 17, 2018)
referring to thereto.
Remittance of funds on weekly basis to the relevant branches for the charge to
Government Securities.
Attend numerous audit and inspection reports touching on bills of the Bank.
(Principal + Return).
The treasury unit can prepare periodic assertion displaying movement of the SBP loans
and role of presidency securities. The subjects referring to investment in securities and
site of surplus finances is likewise take care of by means of this unit for the cause to
preserve the record of cash inflows and outflows, deposit fee announcement & fixation of
cash restrict. This unit no longer handiest coordinates with debts unit in finalization of
quarterly, semiannually and annual money owed but additionally coordinate with the
28
SBP, business banks and internal & external auditors with reference to the subjects of
treasury unit.
The predominant goal of this unit is reconcile the bank accounts that are being
maintained with business banks on the ZTBL Head Office. This unit follows the
obtained from branches and different transactions referring to the branch of the ZTBL
branches.
business Banks.
This unit can monitor the extra coins and reconciliation of bank accounts in branches
with different commercial banks. However, the education of daily cash role regarding
29
remittance and receipt of budget from branches is also coping with by this unit. However,
the Fund Reconciliation Unit can respond to advices issued through the branches relating
ZTBL is basically an agricultural bank. And about 80% of its complete population at once or
The significance of agriculture has declined almost all different countries of the sector.
Their strain is on specific industries but agriculture is the fundamental industry in Pakistan. It
continues to be the major career of Pakistani humans. So following are the strengths of ZTBL.
Strengths:
It gives the loan at inexpensive hobby fee as evaluate to the opposite banks.
ZTBL gets its maximum of the funds from unique developmental institutions
which include authorities, ADP, SBP and many others. In case of dealing with
ZTBL has a personnel college to teach its employees in Islamabad, via right
education extra efficient team of employees may be made which will be beneficial
Middle competency of the financial institution is its MCOs due to the fact ZTBL
is the most effective financial institution which has exceedingly experienced and
30
well skilled MCOs who can without problems disburse loan and may achieve
Through distinct computer software statistics is kept and maintained. ZTBL has
no competitors in the market, some banks started out lending facility for business
but due to loss of green team of MCOs those banks have suffered.
Audit sector performing its activity in a better way to rectify the mistakes and
fraud cases.
Weaknesses:
ZTBL.
Sometimes the lending is performed on political foundation. Due to this they have
an impact on of political leaders the healing machine is affected and will increase
The financial institution has no treasury department due to which finances are not
being properly utilized and the bank is lacking exquisite opportunity to earn
profit.
Some cases of nepotism are regularly seen inside the financial institution when
loans are given with the aid of the branch managers to their household and fake
information is maintained.
Most of the worker’s even senior managers are computer illiterate. They can’t
Opportunities:
By utilising the efficient team of MCOs ZTBL can make heavy amount of
deposits.
The bank is can have an opportunity to set up its treasury department in Karachi
for full utilization of the funds and for maximum profit earning.
Its employees are highly trained for agri business development planning so it can
also operate in Middle East because Arabs are now focusing on agriculture.
ZTBL has the opportunity to be the leading bank of Pakistan due to CPEC
connect villages with cities. So they can give loans to farmers as most of our
ZTBL can also avail the opportunity by using modern information technology
tactics. They should hire skilled employees who knows the effective and efficient
Threats:
As the financial system scenario could be very horrific and the Pakistan is facing
liquidity crunch that’s why ZTBL may also should face problem in getting
finance.
32
To overcome the liquidity problem the bank has begun running inside the
The climate of the earth is swiftly changing because of which heavy rain falls and
The bank has very small earnings margin because it gets funds from SBP at 6%
Findings
During these six week internship programs I got a better experience of job environment
in public sector.
• The personnel working on the same role can also have one-of-a-kind degrees like
B.Sc., B.A and so forth. Which devaluate the scholars of BBA, MBA and other
in distinct departments.
• There isn't any job rotation for personnel which create job burning.
• The officers of RRD face many issues whilst making ready extraordinary
• The personnel aren't satisfies with the compensation bundle. They are simply
getting revel in and need to shift to every other agency that has strong position in
• The absenteeism and turnover rate of the employees is just too excessive that
Recommendations
• Loaning method have to be less complicated and handy to the clients and easy
processing gadget.
• They should undertake the new agriculture era for the high stage manufacturing to
• ZTBL Head Office have to update the annual and manual reports.
Conclusion
generally covers one academic term. The predominant cause of the internship is to
develop and enhance the people’s instructional and profession education. I did my
34
internship at ZTBL, operating inside the Finance and Accounts Division. My internship
desires protected completing the reviews assigned to me, mastering about the ZTBL,
that's public confined agency and additionally growing wonderful relationships with
actual-life experience. Ideally, this allowed me to attempt out many elements of the task
and to apply talents learned in the school room environment. An internship is any
experience where students study through taking the responsible roles as employees in
organizations and observing and reflecting on what happens whilst they're inside the
place of work.
35
Annexure
Organizational Hierarchy
Chairman
Board of Directors
Excutive Committee
Vice President
Officer Grade I
36
References
https://www.ztbl.com.pk/economic-data/annual-report/
http://www.ztbl.com.pk/
https://www.scribd.com/doc/39000470/Internship-Report-on-ZTBL-Prepared-by-
Wasim-Uddin-Orakzai-Student-of-Finance-2010-KUST-2
https://en.wikipedia.org/wiki/Zarai_Taraqiati_Bank_Limited
https://www.scribd.com/doc/39246294/Internship-report-on-ZTBL-by-mumtaz-
Ali-Hulio
37