Roll No. .......................................

(485) 5791
Printed Pages—3] 1MBA(MBM)1/CCC1

Master of Business Administration (MBM) (First Semester)

Examination, January/February, 2022
MANAGERIAL COMMUNICATION

vof/k/Duration % 3 ?kaVs/Hours˛ ˝iw.kk±d/Max. Marks % 80

˝U;wure mŸkh.kk±d/Min. Pass Marks % 32
funsZ'k %
1- iz'u&i= ik°p bdkb;ksa esa foHkkftr gS A izR;sd bdkbZ esa vkUrfjd fodYi fn;k x;k gS A
2- izR;sd bdkbZ ls ,d iz'u dk mŸkj nhft, A bl izdkj dqy ik°p iz'uksa ds mŸkj nhft, A
3- lHkh iz'uksa ds fy, leku vad fu;r gSa A
4- tgk° vko';drk gks ogk° mi;qDr MkVk ekuk tk ldrk gS A
5- vuqokn esa folaxfr gksus ij vaxzsth Lo:i dks lgh ekuk tk, A
6- iz'u&i= esa ijh{kkFkhZ fu/kkZfjr LFkku ij viuk jksy uEcj vafdr djsa A
Instructions :

1. The Question Paper is divided in five Units. Each unit carries an internal

choice.

2. Attempt one question from each Unit. Thus attempt five questions in all.

3. All questions carry equal marks.

4. Assume suitable data wherever necessary.

5. English version should be deemed to be correct in case of any anomaly in

translation.

6. Candidate should write his/her Roll Number at the prescribed space on the

question paper.

5791 1 P.T.O.
 bdkbZ I (Unit I)

1- lapkj ds ewy ekWMy dk o.kZu dhft;s ,oa lQy lapkj dh fo'ks"krkvksa dks crkb;sA
Describe the basic model of communication with characteristics of successful

communication.

vFkok (Or)

2- izHkkoh lapkj ds flºkarksa vkSj rduhdksa dh O;k[;k dhft;sA

Explain techniques and principles of Effective Communication.

bdkbZ II (Unit II)

3- lewg lapkj] lkoZtfud lapkj vkSj tu lapkj ds chp varj crkb;sA

Give difference among Group Communication, Public Communication and Mass

Communication.

vFkok (Or)

4- ^cSBdsa O;olk;ksa ds fy, egRoiw.kZ gSaA* cSBdksa dh vko';drk vkSj egRo nsdj bl dFku
dks Li"V dhft;sA
‘Meetings are important to businesses.’ Elucidate this statement by giving the

need and importance of Meetings.

bdkbZ III (Unit III)

5- xSj&ekSf[kd lapkj D;k gS \ fofHkUu izdkj ds xSj&ekSf[kd lapkjksa dk o.kZu dhft;sA

What is Non-Verbal Communication ? Describe various types of Non-Verbal

Communications.

vFkok (Or)

6- Jo.k ds fofHkUu izdkj D;k gSa \ izHkkoh Jo.k izfÿ;k ds fofHkUu dkjdksa dks le>kb;sA
What are various types of Listening ? State various factors of Effective Listening.

5791 2
 bdkbZ IV (Unit IV)

7- O;kolkf;d i= ls vki D;k le>rs gSa \ ,d vkSipkfjd O;kikfjd i= ds fy, ,d ysvkmV

M™k∂V dhft;sA
What do you understand by Business letter ? Draft a layout for a formal

business letter.

vFkok (Or)

8- izHkkoh O;olkf;d i=kpkj ds fy, D;k&D;k vko';d gSa \ foLrkj ls O;k[;k dhft;sA
What are the essentials of effective business correspondence ? Explain in detail.

bdkbZ V (Unit V)

9- fjiksVZ rS;kj djus esa 'kkfey fofHkUu pj.kksa dh lwph cukb;sA

Enlist the different steps involved in report preparation.

vFkok (Or)

10- fuEufyf[kr ij laf{kIr fVIi.kh fyf[k;s %

(d) fjiksVZ ds izdkj

([k) fjiksVZ ys[ku esa ikap MCY;w vkSj ,d ,p dhA

Write short notes on the following :

(a) Types of Reports

(b) Five Ws and One H of Report Writing.

5791 3 P.T.O.