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  • Pengurusan Aduan

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    Uma Devi
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    Original Title

    PENGURUSAN ADUAN

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    12 views1 page

    Pengurusan Aduan

    Uploaded by

    Uma Devi

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Aktiviti 4: Mengurus infrastruktur dan persekitaran

    TANGGUNGJAWAB PROSES KERJA TEMPOH MASA

    MULA

    Ya
    Tindakan penyelesaian
    GB Melantik Jawatankuasa

    Beri arahan melaksanakan


    GB pemantauan secara berkala

    Menyediakan
    PK HEM jadual 60 minit

    Laksana
    pemantauan 5850 minit
    AJK
    berkala

    AJK
    120 minit
    Aduan/Isu

    Tidak
    AJK
    Laporan 120 minit

    Tindakan 180 minit


    AJK susulan

    Rekod dan
    AKP dokumentasi

    TAMAT

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