Courier management is the process of organizing 

last-mile
delivery operations. Courier management involves scheduling order
deliveries and assigning them to couriers, overseeing
operations, planning and optimizing routes, overseeing vehicles,
managing fuel, and handling courier expense approvals.

Why courier management system is important?

It improves customer experience through better engagement, real-time order
tracking, communication and much more. With AI-enabled algorithms and integrated
dashboards that can be customized, courier management software minimizes the time,
effort, and resources required to ensure efficient deliveries.