DATA SHEET

CYBERARK PAM TELEMETRY TOOL

Cybersecurity solutions exist to help prevent, stop, and limit

malicious actions, and one of the elements ensuring their TRACK AND MA XIMIZE
USAGE AND ADOPTION
effectiveness is the right level of usage and deployment.
The CyberArk PAM Telemetry
The CyberArk PAM Telemetry Tool provides customers with the much- tool enable customers to track
needed insight into the usage of their CyberArk Privileged Access Manager their usage of the CyberArk
Privileged Access Manager
(Cloud or On-Premises) solution. CyberArk PAM Telemetry collects data
(On-Premises or Cloud)
about the usage of PAM components such as the Enterprise Privilege Vault solution. The tool allows to
(EPV) and Session Manager, as well as details about the amount of stored collect:
accounts, platforms, active users and sessions.
• V
 ault version
• Number of EPV users,

How It Works Business users, Application

ID Accounts and Credential
Providers licensed and
allocated
• Number of stored and
compliant credentials, by
platform and technology type
• Number of active users who
recently logged in, established
a privileged session or
checked out a password
• Number of enabled and
active platforms, including
the number with session
management controls
enabled

www.cyberark.com
The CyberArk PAM Telemetry Tool is available for all CyberArk Privileged Access Manager (Cloud and On-Premises)
versions. Users with full access to cases (ability to open support cases) can leverage a user-friendly Telemetry
Dashboard within the CyberArk Technical Community to get faster insights and benchmarks on their usage – including
data refresh perform on a periodic basis (the data refresh default is scheduled to run on the first day of the month).

For Privilege Cloud customers, no setup is required – this is done automatically. For Privilege On-Premise customers,
the PAM Telemetry Tool can be downloaded on the CyberArk Marketplace. For best performance, the PAM
Telemetry Tool should be installed on the same server that hosts the Password Vault Web Access (PVWA) or the
Central Policy Manager (CPM).

Frequently Asked Questions

Q: What are the steps to run the tool for Privilege On-Premises?
A: Please visit docs.cyberark.com to access the detailed instructions.

Q: Where do I go for support if the Telemetry Tool doesn’t work?

A: We have extensive documentation available at docs.cyberark.com. If you cannot find the answer you’re looking
there, you can reach CyberArk Support if you need help with the Telemetry tool.

Q: Can CyberArk partners use the tool for their customers?

A: Yes! As we encourage all customers to utilize the tool, we also encourage partners to help customers install,
configure and utilize the Telemetry tool.

Q: I’m concerned about my data going to the cloud. Can I encapsulate my data before uploading it?
A: In addition to WAF inspection, the data is encrypted using SSL encryption and sanitized using Java Schema
Input Validation.

Q: Can I run the tool on a weekly basis?

A: Yes, you can set how often it runs with a simple change in configuration. Search for “Modify the CyberArk
Telemetry Task settings” on docs.cyberark.com for the step by step instructions.

Q: Can I export the telemetry data to my own BI system in addition to sending to CyberArk?
A: Privilege-On-Premises customers can export a JSON file to their own BI systems.

About CyberArk
CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most
comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud
workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To
learn more about CyberArk, visit www.cyberark.com, read the CyberArk blogs or follow on Twitter via @CyberArk, LinkedIn or Facebook.

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Software. CyberArk®, the CyberArk logo and other trade or service names appearing above are registered trademarks (or trademarks) of CyberArk Software in the U.S. and other jurisdictions.
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CyberArk believes the information in this document is accurate as of its publication date. The information is provided without any express, statutory, or implied warranties and is subject to
change without notice.

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