Classification - Internal

Job Name – PA (Business Unit) : Ecommerce- MRM Sales Manager

Job Purpose
To achieve business numbers as defined by supervisor & adhere to the directions in line with the banks
objectives.

Job Responsibilities(JR) : 6 – 8 Areas Actionable (4-6)

New Relationship • To bring in NTB MEs & manage existing portfolio MEs
to increase wallet share
• Achieve channel objectives through team wrt targets
on ARN, DBA, Integration, Activation, Volume, OBOS
& Cross sell
Portfolio and Relationship Management • Ensuring maximum share of volumes comes to the
bank.
• Focus is to increase portfolio volume & float from
Merchants to gain bank share.
• Retaining the merchants to avoid competition
poaching banks merchants.

Business Compliance • Managing risk & compliance team and adhering their
compliances for ME requirement.
• Training merchants staff i.e. Government bodies /
Educational institutes on digital initiates.

Channel Management • Managing & engaging Channels – mainly Branch

banking
• Work on existing CA customers & offer them digital
solutions to drive CASA float & volumes.
• Introduction of products to branch staff by joining in
branch huddles
• Manage customer escalations as per agreed Major
actionable.

Classification - Internal