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1.

Opening the meeting

Chair: Good morning everyone. First of all, I would like to extend a warm welcome to
Bob, the Vice President of Sales in our branch.
Bob: Thanks for having me.

2. Setting agendas

Chair: Let’s talk about today’s agenda. If it’s ok with everyone, I’d like to start with the
second point. Bob, can you please talk about the sales reports from each district?
Bob: Sure, I’d love to … (presents findings on PowerPoint)

3. Inviting people to speak during the meeting

Chair: Thank you very much Bob. Now I’d love to get some ideas from everybody. How
do you feel about those results? Is there anything we can all do as a team to improve
sales in our own districts?

4. Making your point of you


5. Agreeing and disagreeing expression

Participant 1: I feel that we have been focusing too much on younger customers. In my
opinion we need to focus our advertising on an older market, around 35-40 age group.
6. Checking understanding, interruption, and referring back

Participant 2: I’m sorry, I didn’t catch that. Could you repeat that, please?
Participant 1: I said that we need to focus our advertising on the 35-40 age group.
Participant 2: Unfortunately, I see it differently. I think that we are not focused enough on
younger customers. Our advertising is not reaching the 25-34 age group, and we need to
update our advertising channels
7. Asking for any business/problem

Chair: What do you think about this point, Bob?


Bob: That’s a great point about the wrong channels. However, I think we need to focus
more on our older customers.
Participant 3: That is exactly what I was thinking.
Chair: Is there anything else anyone would like to add?
Participant 4: -That’s a great point
Chair: any else?
Participant 1: I understand, are you willing to compromise? We can try the same
marketing campaign we have been using for the younger group, but instead target it at
the 35-40 age group. We can test that and see what results we get.
Participant 2: That sounds like a great idea.

8. Conclution and Ending the meeting

Chair: Great. Well I’m afraid we have run out of time for today. Before we go, let me
summarize the main points …
Chair: Let’s focus our attention on completing the campaign in two weeks. Bob, would
you mind taking care of setting up the new marketing campaign by Monday? Thank you
all for coming.

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