=== Exercise 1 – Fill in the Blanks ===

Situation: Roger wants to book a flight to Bangkok.

Agent: Skyscanner Travel. How can I help you?

Roger: Yes. ___________(1)__________ London to Bangkok on September 20th. Can you
find me the least expensive flight?
Agent: Would you prefer to leave from Gatwick or Heathrow Airport?
Roger: __________(2)__________ Gatwick Airport.
Agent: Let me see. Yes. I have a 5:30 flight on Thai Airways.
Roger: 5.30! What’s __________(3)__________?
Agent: One hour for economy class and thirty minutes for business class. Will you take
that?
Roger: No. I won’t get to the airport in time. When will __________(4)__________?
Agent: There won’t be another direct flight on Saturday. There will be one on Friday at the
same time.
Roger: I can’t leave before September 20th. What about from Heathrow Airport?
Agent: Just let me check. Oh, there is an 8:30 flight on British Airways.
Roger: How much will that be?
Agent: Economy class costs £386.
Roger: Alright, let’s go with that.
Agent: How many seats would you like?
Roger: Just one. Does that include airport tax?
Agent: No, you have to add another £50 for the tax. Would you like
__________(5)__________?
Roger: No, thanks. Can I book that, then?
Agent: Certainly. How would you like to pay?
Roger: Can I pay by credit card?
Agent: Sure. Could you give me your credit card number and expire date?
1) Which option is the best to fill in the first blank?
A) I want a plane from
B) Is there a voyage from
C) Can you fly me from
D) I need a flight from
2) Which option is the best to fill in the second blank?
A) I want to fly out of
B) I want to fly into
C) I want to arrive from
D) I want to come from
3) Which option is the best to fill in the third blank?
A) the price
B) the airline
C) the check-in time
D) the booking code
4) Which option is the best to fill in the fourth blank?
A) the next flight leave
B) you give a discount
C) the flight be canceled
D) the airport open the gate
5) Which option is the best to fill in the fifth blank?
A) a cheaper ticket
B) a return ticket
C) a window seat or an aisle seat
D) a boarding pass