Name: _____________________________________ Class: _____ Number: ____ Date: ____/_____/_____

A. Read the sentences. Listen to the text and circle the correct option. (8p)

1. This airport announcement is for passengers travelling on the Sunshine Airlines flight number …
a) 17. b) 70. c) 117.
2. The final destination of this flight is …
a) Miami. b) Atlanta. c) Caracas.
3. This flight will … before it reaches its final destination.
a) not stop b) stop once c) stop twice
4. Passengers must board the flight at gate …
a) 13B. b) 30B. c) 33B.
5. This flight is slighty delayed because of the … weather.
a) stormy b) rainy c) snowy
6. Some passengers need to take a later flight because this flight …
a) is delayed. b) is overbooked. c) is only for passengers with a free round-trip ticket.
7. Passengers should be boarding about … after the scheduled time.
a) 15 minutes b) half an hour c) an hour
8. The flight is now scheduled to be boarded at about …
a) 10.30 . b) 11.30 . c) 12.30.

B. You will hear a telephone conversation between a travel agent and a customer. For each question,
fill in the missing information in the numbered space. (12p)

Departing from: (1)_____________________________________

Destination: (2)_____________________________________

Departure date: (3)_____________________________________

Flight number: (4)_____________________________________

Departure time: (5)_____________________________________

Arrival time: (6)_____________________________________

Return date: (7)_____________________________________

Price: (8)_____________________________________
20
KEY
A. 1-a 2-c 3-c 4-b 5-c 6-b 7-a 8-b
Airport announcement
Hello. Here is an announcement for passengers on Sunshine Airlines 17 – passengers on flight 17 bound for Caracas,
with stops in Atlanta and Miami. The departure gate has been changed to 30B. Also, there will be a slight departure
delay due to snowy weather. The ground crew is in the process of removing snow from the wings in preparation for
departure. It also looks like the flight is slightly overbooked, so we are offering free round-trip tickets to a few
passengers willing to take a later flight. We should be boarding about a quarter of an hour after the scheduled time,
so at about 11.30. Thank you for your patience.

B.
1. New York (Kennedy Airport);
2. Oslo, Norway;
3. 20th May;
4. 273;
5. 5.55 p.m.;
6. 8.30 a.m.;
7. 25th May;
8. $970.
Making a flight reservation
Travel Agent: Dream Travel. How may I help you?
Caller: I’d like to make a flight reservation for the 20th of May.
Travel Agent:OK. What is your destination?
Caller: I’m flying to Oslo, Norway.
Travel Agent: And when will you be returning?
Caller: Well, I’d like to catch a return flight on the 25th. Oh, and I’d like the cheapest flight available.
Travel Agent: Let me check what flights are available.
Caller: Sure.
Travel Agent: Well, the price for the flight is almost double the price you would pay if you leave the day
before.
Caller: Oh! Let’s go with the cheaper flight. By the way, how much is it?
Travel Agent: It’s only $970.
Caller: Alright. Well, let’s go with that.
Travel Agent: Okay. That’s flight 273 from New York, Kennedy Airport to Oslo.
Caller: And what are the departure and arrival times?
Travel Agent: It leaves New York at 5.55 p.m. and arrives in Oslo at 8.30 a.m. the next day.
Caller: Alright.
Travel Agent: Could I have your name, please?
Caller: Arnold Smith.
Travel Agent: Thank you, Mr Smith. You may pick up your ticket from us whenever you want.
Caller: Thank you.

flight reservation.mp3