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BLOCK 4 WEEK 2
Income statement Understanding and calculations.
Most limited companies and larger professional partnerships produce, at least annually, three
financial statements that summarize and present financial information in a manner that has
become fairly standardized in the finance and accounting world. The three financial
backward looking. The income statement and cash flow cover a period of time and the balance
The income statement shows how the business has made a profit (or a loss) over a particular
financial period – usually a financial year, but it could just as readily refer to another period of
time like a month (and this would be common for management accounts). The statement
• income – different businesses may use different words – ‘sales’, ‘gross profit’, ‘revenue’,
‘fees’, ‘earnings.”
• expenses – (often called ‘costs’ or ‘overheads’) – a summarized list of the costs incurred
in order to generate the income.
A profit is generated if gross profit is higher than expenses, and a loss if the reverse. Accountants
will identify different levels of profit, the respective importance of which depending on the
specific sector in which they work and the particular needs of the business. These might include:
• trading or operating profit – the profit or loss arising from the trade or operations of the
business, without any allowance for the cost of financing the business (usually an interest
charge) or the impact of any taxation.
• profit before taxation (or profit after interest) – operating profit minus any interest charges,
but before (as the title suggests) any taxation charge.
• profit after taxation – presumably self-explanatory, the profit remaining after taxation has
been deducted.
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The income statement is only a summary of business performance over a period. On its own it is
unlikely to provide all the answers required – every answer to a question is likely to provoke a
demand for further, more detailed analysis before specific business responses can be identified.
And, sometimes, a change that appears to be for the worse in the short term (for example, a
significant investment in marketing expenditure) may in fact have been purposefully undertaken
for good business reasons that are intended to bring benefit in the long term
BLOCK 4 WEEK 3
Balance sheet Understanding and calculations.
Most limited companies and larger professional partnerships produce, at least annually, three
financial statements that summarize and present financial information in a manner that has
become fairly standardized in the finance and accounting world. The three financial
1. Income statement – previously known in the UK as the ‘profit and loss account’, and
sometimes known elsewhere in the world as the ‘statement of financial performance’ or
‘statement of profit and loss’. The income statement covers a period of time (a month,
quarter or financial year). It shows the net profit/net income of a company during a
specific period of time.
2. Cash flow statement: Like the income statement, a cash flow statement covers a period of
time. It also, again like the income statement, acts as a bridge between two balance sheets.
While the income statement explains the increase (or decrease) in the net worth of a
business by showing how a profit (or loss) is generated from sales and costs, the cash flow
statement explains the change in cash resources of a business by showing how cash has
been generated and consumed under various headings.
3. Balance sheet – sometimes known as the ‘statement of financial position’. A balance
sheet is a list of the financial resources (usually called ‘assets’) and the financial
pay its bills? How will the owners benefit from any profits earned?
Failing to understand a balance sheet may lead to failing to keep control of cash resources – in
other words, finding it difficult to pay bills as they arise, or the wages of employees. In the worst
cases, a business can become insolvent – that is, incapable of paying bills that are now due – and
in that event the business is liable to be ‘wound up’ (i.e. its legal existence brought to an end after
an application to a court) and its assets sold off in favor of its creditors.
All of this sounds fairly mundane, but the balance sheet does much more for the business manager
than simply calculating the net worth of a business. It provides information on the state of the
business’s financial health – its ability to pay its liabilities as they fall due, and its resilience in the
face of substantial economic challenges or unexpected adverse events. The owners of a business
(and those that lend it money) will use its balance sheet to calculate the risk attached to their
investment, and the likely reward that will arise given any specific level of profit earned.
The balance sheet can be described as a ‘snapshot’ of a business’s financial affairs. Like a
snapshot, a balance sheet gives some information about what happened before the moment
captured but nothing about what happened subsequently, and that is a useful metaphor for the use
of a balance sheet in business. This is true of all financial statements; they are all backward
looking. While the income statement and cash flow cover a period of time and the balance sheet
The other type of business, which has grown in importance over the last two centuries, operates
via stock market ownership, with professional managers running the day-to-day operations,
company directors providing oversight on behalf of the shareholders. In the late twentieth century,
the received wisdom was that US firms were quicker than British firms to separate ownership
from control; that is, to switch from family-controlled firms to firms run by professional
managers. Berle and Means’ (1968) argument, outlined in their famous book ‘The
Modern Corporation and Private Property”, was that professional management was better than
management by owner family members and that this, indeed, explained the relative failure of
British firms to flourish in the twentieth century in comparison with their counterparts in the
United States.
The lack of professionalism and enthusiasm of the second and third generations of firm founders
could, they argued, be behind a failure to innovate, with managers preferring to take dividends out
of the firm in the short term, rather than using the money to invest for the long term.
This argument, until recently unchallenged, suggested that family ownership was a recipe for
disaster – certainly in the longer term, regardless of the size of the firm.
firms? After the limited liability acts of the 1850s, firm incorporation took off with thousands of
new companies in existing and new industries flooding the stock market. By 1900, the London
Stock Exchange was the largest stock market in the world. So, how does this compute with an
image of inward-looking family firms when companies could not be listed on the stock exchange
without two thirds of the share capital being in the hands of outside – not family – investors?
The business historian Les Hannah (2007) has argued that Berle and Means were simply wrong.
He says that board ownership in the average British company was as low as 13% by 1900, a
figure not achieved by the Americans till 30 years later. And he cites numbers of shareholders in
major British companies to support his case. By 1902, there were four major banks with over
5,000 shareholders each, rising to more than 15,000 each by 1915. Rutterford (2016) points out
that Lipton’s tea company, listed in 1888, announced at its first annual general meeting that it had
74,000 shareholders. And railway companies, the dominant sector in 1900, had tens of thousands
of shareholders.
But it isn’t as clear cut as all that. Many small companies, which thrived as private firms but then
chose to raise some capital by floating on the stock exchange, could get around the two-thirds
share capital rule quite easily. They could either issue types of securities which had limited voting
powers (such as debentures or preference shares) or issue themselves with special shares
which had increased voting rights (such as founders’ shares or ‘A’ shares) (Cheffins et al., 2012).
Brewery companies were particularly good at this kind of thing, with brewery debentures as
Marks and Spencer and Rank Organization had non-voting shares well into the twentieth century.
And the Savoy Hotel fought off bids by Trust House Forte (THF) in the 1980s by issuing lots of
voting shares to the family owners. Despite holding a majority of shares, THF could not get a
But most family firms, including Marks and Spencer, eventually diluted control as they equalized
share voting rights and returned time and again to the stock market for new injections of capital.
Family members often don’t have the funds to take up rights issue after rights issue.
BLOCK 4 WEEK 1:
Entrepreneurial marketing.
The majority of marketing theory and practice has been developed in the context of large
marketing (AM). Entrepreneurial marketing (EM) is used to describe the marketing undertaken by
small entrepreneurial ventures, often at start-up or early growth phase. It should be noted that
entrepreneurial approaches to marketing are not the sole preserve of small firms, and the term can
be applied to larger or established firms that adopt innovative marketing approaches. However, as
firms grow and mature their approach to marketing tends to become highly structured and
informal, dynamic, responsive to customer needs and often simple in its design and execution.
Marketing is often undertaken by the owner of the business, who is likely to be a generalist, rather
than a marketing expert and will typically be undertaken part-time alongside other activities.
These features suggest a more seamless and integrated approach to marketing in small ventures
Marketing in small firms is often assessed in the context of larger firms, and has been judged
reactive, short-term and non-strategic. Similarly, small firms are often considered to be unaware
of market trends as they do not undertake formal market research. However, it is the lack of long-
term and fixed plans that allows entrepreneurial marketing to be responsive and flexible.
distinct from those developing or making products or services. A key process for interacting with
customers or other stakeholders is networking. Hence networking has been identified as a key
Access to resources’
Whilst access to resources is important for all types of marketing, entrepreneurial marketing in
particular is seen as ‘based on the resources available at the moment’. The acquisition of certain
resources they have at hand or can readily acquire, rather than base their business and marketing
also seeks to meet the desires, needs and motives of both the entrepreneur as well as the customer.
The starting place for an entrepreneurial firm and therefore entrepreneurial marketing activity is