Gender, diversity management perceptions,

workplace happiness and organizational

citizenship behaviour
 Purpose:
 investigate whether females have different perceptions of diversity
management and workplace happiness compared to their male colleagues.
 whether diversity management perceptions mediate the relationship
between workplace happiness and organisational citizenship behaviour.
 Findings:
 female physicians perceive diversity management more positively than
their male colleague.
 Gender have no or little effect on physicians’ perceptions of workplace
happiness
 Workplace happiness affects organizational citizenship behaviour.
 Diversity management practices can mediate the relationship between
workplace happiness and physicians’ organisational citizenship behaviour.
Intro:
Diversity management’s aim was to ensure greater