ASSESSMENT – HTT468

NAME: NUR NAJIHA AIZA BINTI MAT JUNUH

STUDENT NO.: 2021898678
GROUP: HM2412B

PART A
True and False.

1. Password to sign on into Travelport Smartpoint must be between 8 – 10 characters in length.

False

2. Agent’s name usually is part of the password to log in the Galileo system.

True

3. SC is the entry for moving into work area C.

True

4. The only primary cryptic language for Travelport Smartpoint system is Galileo.

False

5. The function identifier for inserting the name is N.

False

6. .AE MUMBAI is the entry to decode the city of Mumbai.

False

7. ++ symbol in the flight availability entry referred to outbound and return availability.

True

PART B
Multiple Choices.

1. To waitlist 4 seats, class J line number 8

a) N8J4LL
b) N4J8LL
c) J8N4LL
d) N4LLJ8

2. To request flight availability connecting Kota Kinabalu and Tokyo on 03 November

a) A03NOVBKITYO
b) A3NOVBKITYO
c) ANOV3BKITYO
d) ABKITYO-3NOV

3. To request flight availability connecting Melbourne and Sydney on 12 October and return
 back a week later
a) A12OCTMELSYD++19OCT
b) A12OCTMELSYD++07
c) A12OCTSYDMEL++20OCT
d) AMELSYD12OCT++19OCT

4. To sell 2 seats from class J line number 4 connecting line 5

a) N4J2
b) N2J4
c) N2J4*
d) N2J4J5

5. To encode airline Cathay Pasific

a) .AECP
b) .EACATHAY
c) .AECATHAYPASIFIC
d) .ADCATHAY PASIFIC

6. To cancel itinerary segment 5

a) X1-5
b) X5
c) X4

d) 5X
PART C
Explain the following GALILEO entry.

e.g. ENTRY : .CEMADRAS

ANSWER : To encode the city of Madras

1. SB

St piere & Miquelon

2. A31DECMYYKCH+MH++5JAN+AK

To check a availability connecting from Miri to Kuching on 31 December with

MasAirlines and return back on 5 January with Air Asia.

3. .CEAMSTERDAM

To Encoding city Netherland

4. .CDNRT

To decode the city of NRT

5. N3F2*

Sell 3 First Class Seat Display Line Number 2

6. N5Y5C6

Sell 5 Seat On Economy Class

7. .ADAA

Decoding American Airline Airport

8. .AELUFTHANSA

Encoding Airline

9. P.3@

To amend pax type code and age for child

10. T.TAU/29JUL
 To insert ticket review date on 29jul

11. N.3JACKSON/MIKAELDR/HANNAHMDM/JOSEPHINEMS

To enter multiple names with same surname

12. F.S
___________________________________________________________________________

13. F.VI1234567891012345/D0920
___________________________________________________________________________

14. R.@LEMAN

To change name of person requesting the reservation, enter R.@ followed by the new
contact name for the reservation

15. M.MH234567

Enter MH mileage number for PNR with single passenger

16. M.P4/QF1234567

Specific 4 passenger Qantar Airways

17. M.P1/AA1234567/BA

Specific one passenger in American Airline and Cityflyer United

PART D
Answer all questions.

1. Please write down the command to insert ‘Arrival Unknown’ segment.

OR/Y

2. What are the child age ranges?

2 years until 12 years old

3. You are required to book a flight to CGK on MH operating carrier only. How you identify a
flight is a codeshare flight from availability display?

The symbol @ means in front a flight number indicates the flight is a codeshare.

4. What are the differences between timetable display and availability display? Describe the
function for both.
 An Availability display shows all flights with at least one seat available for sale or
waitlist while a timetable display shows all flights scheduled, even flights that are fully
booked or canceled.

5. Maximum how many passengers can be booked in a PNR for FIT on economy class?

6 passengers

6. What are the 5 mandatory information to create a booking file before you can end transaction
(E, ER, ERM)?

Phone Field, Receive From, Itinerary, Name, Ticketing Time Limit,

7. Is it permitted to change name after end the transaction (ER)?

Yes

8. Write the entry to view timetable for KA728 depart on 12 Apr.

TTKA728/12APR