Key Fact Statement

Product Summary

Name
MOHAMMAD ASHRAF

Address, Email address:

S O LIYAKAT HUSAIN 282 6 EJAJ NAGAR GAUTIA JAGAT PUR LALABEGAM BAREILLY
BAREILLY UTTAR PRADESH 243006 Bareilly Uttar Pradesh 243006
I
mohdashrafansari78692@gmail.com

Mobile Number
8057619070

Date of execution: 11-Dec-2022

II Applicable Loan Type Line of Credit

III Application ID 13924239

The Borrower shall be permitted to use the Postpaid Facility for

purchase of products and/ or services offered by specified
Utilization of the Postpaid
IV merchant(s) websites or outlets using the Paytm Platform
Facility
("Partner Merchant") for such amounts as may be determined and
decided by LENDER in its sole & independent decision.

Facility Amount (Amount

V Rs.4000
in numbers)

VI Facility Amount (in Four thousand

 words)

VII Net disbursement amount Amount used from your monthly limit in a calendar month

Tenure of the Facility

VIII 12
Amount (in months)

Rate of Interest (% per

IX 0%
annum)

No upfront processing fee charged from the customer for

X Processing Fee:
activating the facility

2.0% (plus applicable taxes including GST) applicable on total

spends* done in a calendar month using the Postpaid Facility.
XI Convenience Charge (%)
*Spends - Amount used from your monthly limit in a calendar
month.

No other charges taken at the time of activating the facility as

XII Other up-front charges
there is no net disbursal upfront.

Repayment: Equated
XIII Daily/Monthly Not Applicable (As per construct of the product)
Installment (Rs)

XIV Billing Date & Due date 1st of the month and 7th of the month respectively

Total amount to be paid Billed Amount + 2.0% on the spends done in the month to be
XV
by the borrower payable by 7th of next calendar month.

Number of instalments of Bullet repayment ( will depend on the total spend during the
XVI
repayment calendar month)

Annual Percentage Rate -

Effective annualized
interest rate (in
24.00% (APR is calculated on Spends done in a calendar month
XVII percentage) (computed on
from monthly limit)
net disbursed amount
using IRR approach and
reducing balance method)
 Repayment frequency by
XVIII Monthly
the borrower

Amount of each
XIX Total Billed amount in a calendar month
instalment of repayment

Late fees (per month) on outstanding due amount not paid till
7th of next calendar month

Outstanding Amount Late fees (per month)

Upto Rs. 100 Rs. 0

Rs. 101 to Rs. 250 Rs. 25

Rs. 251 to Rs. 500 Rs. 50

Default fees in case of late

XX Rs. 501 to Rs. 1000 Rs. 100
payment “Late fees”)

Rs. 1001 to Rs. 2500 Rs. 250

Rs. 2501 to Rs. 5000 Rs. 500

Rs. 5001 and above Rs. 750

Late Fees is exclusive of GST and applicable taxes

Mentioned late fees slabs are subject to revision and will be

informed through registered email before any change.

Prepayment Charges (%
XXI Nil
per annum)

Break up between
Principal and Interest
Interest is accumulated on Limit Sanctioned: 4000
XXI your loan account from Total Principal: Rs. XXX (total spends done in calendar month)
the day of disbursement, Total Interest: NA
hence values mentioned in
the corresponding table
 are indicative.

Borrower can exit digital loans by paying the Utilized amount

XXII Cooling Period (Principal Outstanding) without any penalty within 3 days from
the date of Activation of Facility.

Details of LSP acting as

OCL and other collection agencies appointed by OCL
recovery agent and
XXIII Recovery agent links :
authorized to approach the
https://www.fullertonindia.com/policies.aspx
borrower

Name: Aditya Ranade

Details of LSP’s Nodal
Email: grievance-redressal_lending@paytm.com
XXIV Grievance redressal
Phone No.: 0120-5083345
officer
Designation: Nodal Grievance Redressal Officer

Name: Maithreyi Srikanth

Details of RE’s Nodal
Email: HeadCustomerService@fullertonindia.com
XXV Grievance redressal
Phone No.: 022-42241220
officer
Designation: Nodal Grievance Redressal Officer

SANCTION LETTER

Date: 07-Sep-2022
Dear: MOHAMMAD ASHRAF,

S O LIYAKAT HUSAIN 282 6 EJAJ NAGAR GAUTIA JAGAT PUR LALABEGAM BAREILLY BAREILLY UTTAR
PRADESH 243006 Bareilly Uttar Pradesh 243006

We refer to your application and are pleased to advise the sanction of Facility as per following terms and conditions:

Date of Application/Renewal 07-Sep-2022

LEAD ID 13924239

Name of the Borrower/Co-

MOHAMMAD ASHRAF
borrowers (“Borrower”)
Loan Type Credit Limit (Postpaid Facility)

Loan Amount Upto Rs. 4000 /-

The Postpaid Facility can be only used to make online/offline INR denominated
Loan Purpose purchases from select merchant websites or outlets which are enabled to receive
payments by using the Paytm Platform.

Rate of Interest (Per Annum on

Reducing Balance Applied 0%
monthly)

7th day of each calendar month or such other date which may be informed in the
Due Date from Drawdown
Statement of Account from time to time.

Postpaid Validity 12 Months

Processing Fee: Nil

Part-prepayment Fee: Nil
Fees
Foreclosure Fee: Nil
Convenience Fee – 2.0%

Outstanding Amount Late fees (per month)

Upto Rs, 100 Rs. 0

Rs. 101 to RS. 250 Rs. 25

Rs. 251 to RS. 500 Rs. 50

Default fees in case of late Rs. 501 to Rs. 1000 Rs. 100

payment “Late fees”) Rs. 1001 to Rs. 2500 Rs. 250

Rs. 2501 to Rs. 5000 Rs. 500

Rs. 5001 & Above Rs. 750

The Late Fees are inclusive of applicable taxes

Late Fees are subject to revision

All taxes including goods and services tax, duties and levies as per applicable
Taxes & Levies law pertaining to the transaction (including on the charges mentioned above)
whether present or in future to be borne by the Borrower.

1. TO AVOID ANY Late Fees INTEREST OR OTHER CHARGES FOR DELAYED PAYMENT, IT IS ADVISED TO
MAKE PAYMENT BEFORE DUE DATE.

2. TO AVOID ANY Late Fees PLEASE DO NOT PAY CASH / OTHER EQUIVALENT FORM TO ANYONE FOR
THE PROCESSING OF YOUR LOAN, IF PAYMENTS MADE TO ANY REPRESENTATIVE OF FULLERTON
INDIA TOWARDS ANY FEE / CHARGES, PLEASE ASK FOR VALID RECEIPT.

3. IN CASE ANY DEMAND FOR CASH IS MADE PLEASE REFUSE AND CONTACT NEAREST FICCL
BRANCH OR CALL THE CONTACT CENTER NUMBER MENTIONED BELOW.

4. IF ANY VERBAL COMMUNICATION MADE TO YOU IS IN CONTRADICTION TO THE ABOVE TERMS &
CONDITIONS OR IF YOU HAVE ANY GRIEVANCE REGARDING THE CREDIT FACILITY, PLEASE
CONTACT US AT 1800 103 6001 (MON-SAT 9:00 A.M. TO 8:00 P.M.) OR WRITE TO US AT
NAMASTE@FULLERTONINDIA.COM.

4. FICCL Fair Practices Code web link for Grievance Redressal Mechanism -
https://www.fullertonindia.com/policies/fair-practices-code.aspx

5. All charges mentioned above will either be payable upfront or deducted from disbursal amount.

6. “Drawdown” means each amount of the Loan facility to be borrowed or actually borrowed under this Agreement.
Further the Borrower can avail multiple Drawdowns subject to not breaching Facility Limit and Facility Limit being
valid at the time of Drawdown.

Terms & Conditions:

I/We acknowledge that:

These are the most important terms of the aforesaid Facility, and all other terms and conditions of the Facility shall be as
specified in the Loan Agreement.

There shall be no refund of Processing Fee paid to FICCL in any case whatsoever.

Further it is sole responsibility of the Borrower to check the available Facility Limit before any Drawdown and also to enquire
the validity of Facility Limit, to avoid any inconvenience of decline of Drawdown by the Borrower.

The above charges may be modified by FICCL without notice in case prescribed by any of the regulatory authorities and with
due notice or intimation in any other scenarios through any of the communication process mentioned in the Agreement

FICCL, at its sole discretion, shall be entitled to revoke this sanction upon occurrence of any of the following events:

a. There is any material change in the purpose(s) for which the Facility has been sanctioned.

b. In the sole judgment of FICCL, any material facts have been concealed and / or become subsequently known.

c. Any statement, declaration, undertaking or disclosure made by, or on behalf of, the Borrower/Customer in the application or
otherwise is incorrect, inaccurate, incomplete or misleading.

d. There is a default or a breach of the terms and conditions of this Sanction Letter, the Loan Documents or any other loan
offered by FICCL or its group company to the Borrower/Co-Borrower.

e. If there is any bankruptcy or insolvency proceeding filed or admitted against the Borrower/Customer.

f. Relevant documents are not executed by the Borrower as per FICCL’s policy and format.

I/We are aware that the Sanction Letter, Loan agreement and other incidental documents executed by me/us integrate all the
conditions mentioned herein or incidental thereto, and supersede all negotiations or prior writings, except for those provisions
specified herein. In the event of any conflict between the terms, conditions and provisions of the Sanction Letter/Loan
agreement/ documents executed incidental thereto with the terms mentioned herein, then in such an event the terms, conditions
and provisions mentioned in the Loan agreement shall prevail.

The sanction of the abovementioned Credit Facility and all the terms and conditions mentioned in this Sanction Letter are
subject to the execution of a Loan Agreement and other documents in writing in physical or digital form (“Loan Documents”) as
FICCL may specify in the prescribed formats. This Sanction Letter intends to summarize certain basic terms of the Facility and
the Loan Documents and does not reflect the complete agreement between FICCL and the Borrower in relation to the Facility.

The Sanction Letter shall contain additional terms and conditions which may have not been set out in the Loan agreement shall
be read together with the terms and conditions specified in the Loan Agreement.

Notwithstanding the issuance of this Sanction Letter and the acceptance thereof, FICCL may decide to not disburse the entire or
part of the Facility, repudiate and rescind this Sanction Letter unilaterally without assigning any reasons.

Disclosure: As a precondition to the Credit Facility to be granted to the Borrower by the FICCL, the Borrower by accepting this
Sanction Letter authorize, consent and agree for the disclosure and sharing by the FICCL of all or any information and data
relating to the Borrower to the Reserve Bank of India (“RBI”) and/or to the Credit Information Bureau (India) Ltd (“CIBIL”)
and/or to information utilities (“IUs”) and/or to any other agency authorized in this behalf by RBI / CIBIL, to the FICCL’s
professional advisers and consultants, to its affiliates/ subsidiaries and to its service providers. In case of default in the
repayment of the loan/advances/facility/interest on due dates, the FICCL and/or the RBI / CIBIL will have an unqualified right
to disclose or publish the name of the Borrower and its directors / partners as defaulter in such manner and through such
medium as the bank or the Reserve Bank of India in their absolute discretion may think fit.

In the event of any change of address for communication, any change in the job/ profession of the Borrower, the same needs to
be intimated by the Borrower to FICCL, within one month.

Confidentiality: The Sanction Letter and its content are intended for the exclusive use of the Borrower and shall not be disclosed
by the Borrower to any person other than the Borrower’s legal advisors for the purposes of the proposed transaction unless the
prior written consent of the Lender is obtained.

Confidentiality:Representations and Warranties: Usual and customary for transactions of this nature, including but not limited to
maintenance of existence; notices of default, material litigation; compliance with applicable laws and decrees; payment of taxes;
maintenance and insurance.

Borrower Name: MOHAMMAD

Date of Application: 07-Sep-2022
ASHRAF

Current Address of the Borrower:

Mobile Number: S O LIYAKAT HUSAIN 282 6 EJAJ NAGAR GAUTIA JAGAT PUR
8057619070 LALABEGAM BAREILLY BAREILLY UTTAR PRADESH 243006
Bareilly Uttar Pradesh 243006

Email address of the Borrower:

mohdashrafansari78692@gmail.com

PAN number: BTAPA3757L

Fullerton India Credit Company Limited

CIN: U65191TN1994PLC079235
Lender Application id: 13924239
Registered Office Address:
3rd Floor, No-165 Megh Towers,
PH Road Maduravoyal, Chennai-600 095, India
Corporate Office Address:
Supreme Business Park, Floors 6, B Wing,
Powai,Mumbai 400 076, India

PLEASE READ THESE LOAN TERMS AND CONDITIONS CAREFULLY

This 'Line of Credit' facility ("Postpaid Facility") is offered by Fullerton India Credit Company Limited
(FICCL), a company registered under the Companies Act 1956 having its registered office at 3rd Floor, No - 165
Megh Towers, PH Road Maduravoyal, Chennai - 600 095 and Corporate Office Address Supreme Business Park,
Floors 6, B Wing, Powai, Mumbai 400 076 and shall include its successors and assigns (hereinafter referred to as
"Lender") on Paytm's platform operated by One97 Communications Limited ("OCL") ("Paytm Platform"). By
utilizing the Postpaid Facility, you agree to be bound by these terms and conditions provided by the Lender.
These terms and conditions pertaining to the Postpaid Facility are subject to change from time to time, at the sole
discretion of the Lender, with prior notice to You, which shall be applicable with prospective effect. If you do not
agree with these terms and conditions, please do not utilize or cease utilizing the Postpaid Facility. Important
capitalized terms used herein are defined below in the Most Important Terms and Conditions (MITC).

MOST IMPORTANT TERMS AND CONDITIONS (MITC)

S.No Particulars Details

1. Loan Type Credit Limit (Postpaid Facility)

2. Loan Amount Upto Rs. 4000

The Postpaid Facility can be only used to make online/offline INR

3. Loan Purpose denominated purchases from select merchant websites or outlets which
are enabled to receive payments by using the Paytm Platform.

4. Cash Withdrawal No cash withdrawals are allowed under the Postpaid Facility

5. Postpaid Validity 12 months

6. Rate of Interest 0%

Convenience
7. 2.0%
Charge

Multiple utilizations/tranches from the Postpaid Facility permissible, up

8. Utilization/Tranche till the stipulated Due Date and up till the Loan Amount sanctioned to the
Borrower

7th day of each calendar month or such other date which may be informed
9. Tenor / Due Date(s)
in the Statement of Account from time to time.

10. Default fees in case Outstanding Amount Late fees (per month)
 of late payment Upto Rs, 100 Rs. 0
“Late fees”)
Rs. 101 to RS. 250 Rs. 25

Rs. 251 to RS. 500 Rs. 50

Rs. 501 to Rs. 1000 Rs. 100

Rs. 1001 to Rs. 2500 Rs. 250

Rs. 2501 to Rs. 5000 Rs. 500

Rs. 5001 & Above Rs. 750

The Late Fees are inclusive of applicable taxes

Late Fees are subject to revision

11. Payment Preference As Applicable

The Borrower shall be provided with a monthly statement on the 1st of

every month for all utilizations made from the Postpaid Facility in the
Statement of preceding calendar month and the Outstanding Amount payable on the
12.
Account Due Date. The Statement of Account will be available on the Paytm
Platform and sent to the email-ID of the Borrower if the same is valid and
provided to Lender.

13. Postpaid Variant Postpaid Lite

In addition to the following terms and conditions, the General Terms and
Conditions as available on the Lender’s website
https://www.fullertonindia.com/pdf/Policies/GTCsAvailing-Credit-Limit-
Additional Terms Facility.pdf as registered with the relevant Sub-Registrar’s office situated
14.
and conditions in the state of Tamil Nadu shall be applicable to the Borrower(s) for
availing the Loan and such Loan shall be registered with the relevant Sub-
Registrars office situated in the state of Tamil Nadu. In case of any
inconsistency, this MITC Cum Loan Agreement shall prevail.

IMPORTANT: THE ABOVE MITC IS SUBJECT TO AND SHALL BE READ IN

CONJUNCTION WITH THE LOAN AGREEMENT TERMS AS STATED BELOW

Terms and Condition of the Postpaid Facility ("Terms")

Capitalized terms used but not defined below shall have the meanings ascribed to them in the MITC and these
Terms.

General: : These Terms and the MITC shall be binding upon acceptance by you, the Borrower. For the purpose of these
Terms and the MITC, Fullerton India Credit Company Limited shall be referred to as "LENDER"and you shall be
referred to as “You” or the "Borrower". The Borrower and LENDER shall collectively be referred to as "Parties".
Parties hereby agree as follows:

Loan and Utilization of the Postpaid Facility

Definition

a.“Drawdown” means each Utilization/Tranche of the Postpaid Facility to be borrowed or actually borrowed within the
overall credit limit under this Agreement.
b. “Loan” means the loan/credit facility sanctioned in the form of a Postpaid Facility by the Lender to the Borrower
pursuant to receipt of a request.

1. Loan: The Postpaid Facility or Facility is offered by LENDER and shall be granted to the Borrower as a Credit Limit
loan at such interest rate as is mentioned in the MITC in response to the request made by the Borrower and subject to
LENDER's credit appraisal. The loan, sanctioned in the form of credit limit facility, can be availed in tranches subject to
the condition that the total limit availed shall not exceed the maximum limit specified in MITC. Once a limit (which is
availed) is repaid, the principal amount repaid will be re-instated to the original sanctioned Facility. Postpaid Facility
will be valid for a fixed tenure to begin with, and basis usage and Borrower behavior. The right to extend the credit limit
validity period is reserved. The Lender may in its sole discretion agree to the Borrower re-borrowing any amount(s)
under this credit limit for such amount(s) not exceeding the capped amount mentioned in MITC and for such further
period as the Lender may deem fit in its sole discretion and/or in compliance with applicable laws and including, the
Lender's discretion in revisiting any of the conditions and Loan including, specifying additional conditions, which shall
all be binding on the Borrower. The Borrower understands, agrees and con?rms that in case the Borrower borrows any
amount under the Facility, a processing charge may be charged each time and duly communicated to the Borrower which
then shall be paid by the Borrower at the rate as mentioned by the Lender from time to time. Transaction/ processing
charges and/or any other charges under or in connection with the Loan will be added to the Loan at the time of disbursal.

2. Utilization of the Postpaid Facility: The Borrower shall be permitted to use the Postpaid Facility for purchase of
products and/ or services offered by specified merchant(s) websites or outlets using the Paytm Platform ("Partner
Merchant") for such amounts as may be determined and decided by LENDER in its sole & independent decision, not
exceeding a monthly credit of INR 1,00,000/- (Rupees One Lakh Only) . In order to utilise the facility, the Borrower
should be having an account on the Paytm Platform and shall have to select/activate the option to utilize the Postpaid
Facility to purchase the products and/ or services from the Partner Merchant. The Borrower authorises LENDER to
disburse amounts from the Postpaid Facility to the designated account of OCL (or its affiliates) for onward settlement
with Partner Merchant for the purchase. LENDER sanctions a certain facility limit to borrower, however, the ‘line of
credit’ available for use by borrower, may vary basis various factors such as borrower’s credit assessment, loan
application, timely repayment etc. to OCL and LENDER. Accordingly OCL reserves right to increase or decrease the
line of credit available to borrower, from time to time, depending on these factors. However, for FICCL it will be treated
as a facility of complete sanction amount and will use this amount for all internal / financial / statutory / regulatory
reporting including, but not limited to, Credit Information Companies.

3. Blocking the Facility and Disclaimers: In case of any defect, cancellation, delay in delivery of the goods or services,
for which the Postpaid Facility is utilized, the Borrower shall promptly take up the matter with the seller, manufacturer,
as applicable. In case of any theft, loss, misuse or damage to any device of the Borrower on which the Paytm Platform
and the Postpaid Facility is being utilized, the Borrower shall promptly take up the matter with the law enforcement
agencies. The Borrower may also place a request on the Paytm Platform for blocking further utilizations from the
Postpaid Facility and/ or call on the customer care on the 24x7 Help Section that may be provided on the Paytm
Platform. The Borrower agrees and confirms that LENDER will not be liable whatsoever in connection with products or
services for which the Postpaid Facility is utilized. Borrower shall continue to be obligated for any outstanding payments
due under these Terms. In case of loss/theft/misuse/damage of the phone or laptop or other electronic device on which
the Postpaid Facility is being used by the Borrower, the Borrower must report such incident immediately to LENDER
upon which LENDER shall suspend the Postpaid Facility. The Borrowers are advised to file a complaint with the local
police station so that the Borrower can produce its copy whenever requested by the customer care executive. The
Borrowers shall be primarily responsible for the security of the phone or laptop or other electronic device on which the
Postpaid Facility is being used including theft and for the transactions done using the Borrower's phone or laptop or
other electronic device. In case of any dispute relating to the time of reporting such loss/ theft/damage and/or
transactions made through the Postpaid Facility post reporting of the loss/theft/damage /misuse, LENDER reserves the
right to ascertain such time and/or the authenticity of the disputed transactions. LENDER reserves the right to block the
Postpaid Facility on suspected risk of compromise in order to protect the interest of the Borrowers.

Repayment

4. Statement of Account: The Borrowers shall pay the Outstanding Amount as per the Statement of Account generated
on a monthly basis for all utilizations made under the Postpaid Facility in the preceding calendar month. However, there
may be no Statement of Account generated for a month in which no utilization has been made. The Statement of
Account will be available on the Paytm Platform and also on email, if the correct email ID has been provided to
LENDER.

5. Repayments and the Due Date: The entire Outstanding Amounts under Postpaid Facility shall be repaid by the
Borrower on or before the respective Due Date(s) (as specified in the MITC). For the purpose of these Terms and the
MITC, "Outstanding Amount" is defined as the aggregate of all amounts utilized from the Postpaid Facility in a given
month, Late Fees (if any), and all other amounts payable by the Borrower under these Terms. The Outstanding Amount
shall be paid in full on or before the Due Date. LENDER may provide the Borrower an option to convert the Outstanding
Amount into EMIs and repay the same at such rate of interest and tenures as approved by LENDER in its sole discretion.

6. Repayment Instrument: The Borrower shall have the option to repay the Outstanding Amount through IMPS,
NEFT, debit card, internet banking, UPI. The Borrower also agrees to execute/repay through NACH/ ECS instruments or
such other payment instruments or modes, including but not limited to standing instructions, in favour of the LENDER
as may be permitted by applicable law, to enable the collection of the Outstanding Amounts. Any activation failure/
dishonor of the afore-stated repayment instruments will attract applicable charges as may be informed by the Lender
from time to time.

Cancellation of Postpaid Facility

7. Cancellation of Postpaid Facility: Notwithstanding anything contained in these Terms, LENDER shall be entitled to
unconditionally cancel: (1) any unutilized portion of the Postpaid Facility, or (2) whole or part of the Postpaid Facility, at
any time during the tenure of the Postpaid Facility, for any reason whatsoever. The Postpaid Facility shall be cancelled if
the Borrower ceases to have an active account on the Paytm Platform. The Borrower however shall be responsible to
promptly repay the Outstanding Amounts.

8. Borrower's Request for cancellation: The Borrower may at any time choose to cancel the Postpaid Facility by
giving a prior notice on the 24 x 7 Help Section of the Paytm Platform. Provided the Postpaid Facility shall be
cancelled/closed/ suspended only after all Outstanding Amounts and any other amount due upon the Borrower under
these Terms have been cleared by the Borrower.

Representations and Warranties

9. Borrower's Representations & Warranties: The Borrower represents, warrants and acknowledges (a) it is a citizen
and a person resident in India, (b) all information furnished in respect of the Postpaid Facility are correct and the
Borrower is a major, of sound mind and competent to contract; (c) that the Borrower has the authority to enter into and
perform its obligations under these Terms; (d) to furnish all information of its finances and business as is required by the
LENDER; (e) it is not a party to any litigation and to the best of its knowledge, no act(s) or omission(s) has been
committed that may give rise to any litigation which shall have an impact on the Postpaid Facility; (f) that all repayments
shall be in compliance of all applicable laws; (g) shall utilize the Postpaid Facility for the purpose mentioned herein.

Event of Default and Remedies of LENDER

10. Event of Default: An "Event of Default" shall occur upon: (a) non-payment of Outstanding Amounts on the Due
Dates; (b) breach or non-performance of any representation, warranty, covenant, undertaking or these Terms; (c) any
change in the information furnished by the Borrower, if deemed material by LENDER in relation to the Postpaid
Facility; or (d) default by the Borrower in relation to any debt towards any other creditors.

11. Consequences of Default and Remedies of LENDER: On the occurrence of any Event of Default the Lender may
exercise any or all of the following rights: (a) terminate/block the Postpaid Facility and/ or declare the Outstanding
Amounts to become immediately due and payable; (b) levy Late Fees as is mentioned in the MITC; (c) report the
Borrower as a defaulter to RBI, credit bureau agencies authorized by law, and such other bodies duly authorized in this
regard; (d) invoke any payment instruments such as cheque/ NACH, if any obtained from the Borrower; (e) block access
by the Borrower to Paytm Platform by issuing suitable instructions in this regard; or (f) exercise any other rights or
remedies available to LENDER under applicable law

Other Loan Conditions

12. Cancellation, Transaction Failure and Refunds vis-à-vis s Partner Merchants: LENDER shall not be liable for
failure of any transaction undertaken on Paytm Platform for any reason whatsoever including technical errors on Paytm
Platform. The Borrower further acknowledges that LENDER shall not be responsible, in any manner whatsoever, for any
loss incurred for a failed / incomplete transaction undertaken by the Borrower using the Postpaid Facility. In the event of
cancellation or refunds in relation to a transaction undertaken by the Borrower where payment was made by utilizing the
Postpaid Facility, the Borrower shall continue to be liable for paying the Outstanding Amount to LENDER as per the
Due Date(s). However, if due to such a cancellation or refund the amounts are repaid by the Partner Merchants to
LENDER, LENDER shall reconcile and adjust the amounts in the Outstanding Amounts.

13. Appointment of Agents: The Borrower understands and agrees that LENDER may appoint agents for purpose of
and effective enjoyment of the Postpaid Facility. For purpose of the same, LENDER may outsource its activities under
these Terms to one or more service providers for the purpose of collecting KYC information, document collection and
other services related to the Postpaid Facility.

14. Taxes and duties: The Borrower shall pay all such present and future taxes, stamp duties, and other costs as may be
applicable on the Postpaid Facility

15. Notices/Grievances: Any notice under these Terms must be in writing and shall be deemed to be received (a) on
delivery, when delivered personally, and when sent from/ to the registered email id unless 'delivery failure notification' is
received by the sender; (b) on the 3rd (third) day post-dispatch, when sent by registered post at the registered/ current
address, postage prepaid. For the LENDER, registered email id shall be “namaste@fullertonindia.com" and office
address shall be 3rd Floor, No - 165 Megh Towers, PH Road Maduravoyal, Chennai - 600 095, addressed to Fullerton
India Credit Company Limited at given address. For more information on grievance redressal borrower can visit:
https://www.fullertonindia.com

16. Assignment: The Borrower shall not be permitted to assign any of its rights and obligations under these Terms.
LENDER shall however be entitled and has the right to assign its rights and obligations under these Terms. LENDER
shall not require approval or consent of any nature from the Borrower.

17. Disclosure: The Borrower consents for the disclosure by LENDER of any information relating to the Borrower and
the Postpaid Facility, as the LENDER may deem appropriate to the RBI, credit bureaus, third-parties to whom sharing of
information is necessary for the Postpaid Facility, potential assignees and any other person as per law

18. Waiver: The Parties agree that any delay or omission by LENDER in exercising any of its rights under these Terms
shall not be construed as waiver. LENDER has the sole discretion to waive any fee/ interest /commission in relation to
the Postpaid Facility
19. Amendment: Subject to applicable laws, LENDER shall have the sole discretion to amend any terms of these Terms
and MITC, which shall be prospectively binding on the Borrower. Notwithstanding anything to the contrary contained
herein, LENDER shall in its sole discretion, revise any terms and condition, including but not limited to the Late Fee, at
any time, provided any such change shall be within the purview of the applicable guidelines issued by the RBI from time
to time. Such revisions in the terms and conditions, including but not limited to the Late Fee, shall be duly notified to the
Borrower by way of mobile messages, emails and/ or may be made available on the website of LENDER or through
such other means as may be determined by LENDER. The Borrower agrees that any notification on the website or by
way of any other physical or electronic means shall deemed to be sufficient notice for the applicability of the revised
terms and conditions. Thereafter, notwithstanding anything else contained in these Terms or the MITC, the revised terms
and conditions varied as aforesaid shall be applicable from the effective date as specified in the said notification
irrespective of the date when the Borrower(s) received the communication.

20. Governing Law: These Terms shall be governed in accordance with Indian laws and the Parties shall be subject to
the exclusive jurisdiction of the courts at Mumbai, India. LENDER in addition shall have the right to file criminal
complaint/FIR against the Borrower and/ or resort to other rights available under law

Explicit Consents and Declarations

I, the Borrower, hereby explicitly declare that “Fullerton India Credit Company Limited” shall have the right to
disclose and share any personal and financial information pertaining to myself and the Postpaid Facility, with (i) other
bank(s)/ financial institution(s)/Credit bureaus; (ii) any agent, contractor, third party service provider; (iii) any assignee
of “Fullerton India Credit Company Limited”, solely for the purpose of evaluating my creditworthiness for granting
the Postpaid Faciltiy herein or as per any regulatory requirement. I also give my consent and authorize FICCL to
disburse any money within the sanction limit under the arrangement with OCL and OCL shall remit such amount to the
respective Merchant. For avoidance of doubt, it is made clear that any such payment of monies to OCL by LENDER
shall make the disbursement complete irrespective of the fact that whether OCL transfers such money to Merchant or not
and I shall be liable to repay such money to FICCL. FICCL shall use, process, store the personal and financial
information and data disclosed, solely for granting the current loan facility and/ or in such other manner as per any
regulatory requirement.

I, the Borrower, hereby explicitly agree that a copy of these Terms shall be sent to my registered e-mail id for my record,
which shall bear the date, time of my acceptance of the agreement, as is captured on the Paytm Platform.

By Clicking on "I Accept", I hereby execute and electronically accept/sign and agree to be bound by all the Postpaid
Facility terms.

MOHAMMAD ASHRAF Fullerton India Credit Company Limited:

(Customer Name) CIN: U65191TN1994PLC079235
Registered Office: 3rd Floor, No - 165 Megh Towers, PH Road Maduravoyal,
2022-12-11 18:41:39.0 Chennai 600095
(Acceptance Date and Time)

132.154.36.162
(Customer IP)

Annexure - Classification as Special Mention Account (SMA) and Non-Performing Asset (NPA)

With reference to the RBI circular no. RBI/2021-2022/125 DOR.STR.REC.68/21.04.048/2021-22 on ‘Prudential norms
 on Income Recognition, Asset Classification and Provisioning, pertaining to Advances – Clarifications’ dated 12th
November, 2021, the following table explaining the Special Mention Account (SMA) and Non-Performing Asset (NPA)
classification may kindly be noted.

An illustration/example of SMA/NPA classification for ease of understanding is as follows:

Loans in the nature of revolving facilities like cash

Loans other than revolving facilities
credit/overdraft

Basis for classification – Principal or Basis for classification – Outstanding

interest payment or any other amount
SMA Sub-
wholly or partly overdue limit or
categories
drawing power, whichever is lower,
for a period of:
balance remains continuously in
SMA Sub-
excess of the sanctioned limit or
categories
drawing power, whichever is lower,
for a period of:

SMA-0 Upto 30 days a a

SMA-1 More than 30 days and upto 60 days SMA-1 More than 30 days and upto 60 days

SMA-2 More than 60 days and upto 90 days SMA-2 More than 60 days and upto 90 days

NPA More than 90 days NPA More than 90 days

Mr. X has taken a loan of Rs.10 lakhs for 36 months and the due date of instalment payment is April 05, 2021.

1. SMA 0 - If Mr. X does not pay the dues wholly (dues defined as - principal, interest, charges or any other amount due)
to ABFL by the day end on April 05, 2021 then the loan account becomes overdue on same date i.e. April 05, 2021 end
of day and shall be tagged as “Overdue” and “SMA-0”.

2. SMA 1– If Mr. X does not pay the dues wholly and the loan account continues to remain overdue the loan account
shall be tagged as SMA-1 on May 05, 2021 i.e. upon completion of 30 days of being continuously overdue.

3. SMA 2- If Mr. X does not pay the dues wholly and the account still continues to remain overdue, it shall be tagged as
SMA-2 on June 04, 2021 i.e. upon completion of 60 days of being continuously overdue

4. NPA - Further if Mr. X still does not clear the dues wholly as stated above, the loan shall be classified as Non-
Performing Asset (NPA) on July 04, 2021 i.e. upon completion of 90 days of being continuously overdue.

The above illustration is also applicable for revolving facilities where either outstanding balance remains continuously
in excess of the sanctioned limit /drawing power or interest is overdue and not paid on due dates.

It may be noted that any overdue loan account classified as SMA/NPA will have an impact on the Credit Bureau Score of
the Borrower.

Privacy Policy

You can read our Privacy Policy here. Incase of further changes in the Privacy Policy, we shall notify you with the
revised document.

Signature Not Verified

Signed by : DS FULLERTON INDIA CREDIT COMPANY
LIMITED
Reason : I am the author of this document
Location : Mumbai
Date : 2022-12-12 06:35:26 IST