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Key Fact Statement-Part A

A) DETAILS OF FEE & CHARGES

Name of the Co-Lenders Lender 1: Kisetsu Saison Finance (India) Private Limited
Lender 2: Krazybee Services Private Limited
Name of the Borrower GADDAM RANI
Name of the Lending Service Provider (LSP) Finnovation Tech Solutions Private Limited
Name of the Digital Lending Application (DLA) KreditBee
Purpose of the Loan Education
Loan Amount (INR) Lender 1: 14400
Lender 2: 3600
Total:18000
Annualized Fixed Rate of Interest: 29.95%
(% Per Annum)
Total interest charged during the entire tenure 1369
of the loan (INR)
Tenure (In Months) 5 months
No. of Instalments 5
Amount of EMI Payable (INR) 3874
Fees (Below Fees are exclusive of GST)
Lender 1: 288
Processing Fees (INR) Lender 2: 675
Total : 963
One-Time Onboarding Fees (INR) 90
Loan Document Fees (INR)* 20
Credit Reassessment Fees (INR) NIL
Document Collection Fees (INR) NIL
May be applicable at the discretion of Co Lender(s). If charged, the prepayment fees shall be
Part Prepayment levied on the interest chargeable by the Co Lender(s) and will be equal to the total interest
payable on the principal amount being prepaid,
such interest being calculated for the duration between the date of prepayment and the date
on which such interest would have become due and payable under these Transaction
Documents.
May be applicable at the discretion of Lender(s).
If the Borrower chooses to foreclose the loan, the foreclosure charges will be applicable in the
following manner:
1. Loan Foreclosure date during the lock in period - If the loan is closed by the Borrower
during the lock in period, foreclosure charges, if charged, shall be the amount, being the
Loan Foreclosure Charges (INR) higher of, (i) 2% of the Principal amount remaining after the expiry of the Lock In period or (ii)
Rs. 25
2. Loan Foreclosure date after the lock in period - If the loan is closed by the Borrower after
the expiry of the lock in period, foreclosure charges if charged, shall be the amount, being the
higher of, (i) 2% of the Principal amount remaining as on the due date of the subsequent EMI
from the date of foreclosure or (ii) Rs. 25
For UPI and Bank transfer modes: NIL
Repayment Convenience Fees (INR) For Biller payment mode: 9 (inclusive of GST)
For other modes: As per payment gateway fees
Insurance Facilitation Fees (INR) 254 (inclusive of GST)
Credit Information Report Fees (INR) 50

Digitally signed by: Krazybee Services Private Limited


Reason: Loan sanction
Date: 2023-12-12 18:28:40 IST
Penalty Fees applicable on repayment post due date per day for each
instalment:
Annualized Late Payment Fees (INR):

First Overdue Day penalty fees - 4% of the Principal outstanding


overdue* amount or Rs.500, whichever is lower

Penalty fees for 2-180 days shall be calculated at an


annualized rate of 36% p.a which will be applicable
per day on principal outstanding overdue* amount
*round to nearest rupee
NACH/ECS Dishonor Fees (INR) 100
All taxes including goods and services tax, duties, cess and levies as
per applicable law pertaining to the transaction (including on the fees
Taxes & Levies
mentioned above) whether present or in future to be borne by the
Borrower.
Net disbursed amount (INR) 16424
Total amount to be paid by the Borrower 19369
Annual Percentage Rate (% Per Annum) 60.79
Cooling-Off period** 3 days
Retained Processing Fee***(INR) 360
(In case of Loan Closure during Cooling Off Period)
Lock In Period**** (In Months) 3

* Loan Document Fees shall be the stamp duty payable by the Borrower in accordance with the applicable Laws
inrespect of the Transactions Documents. The Stamp Duty shall be deposited to the government at the time of
execution of the Transaction Documents and is non refundable. We are authorized to make payment for the stamp
paper purchased on behalf of you (customer) and the same shall be reimbursed at cost.
** A period of time from the date of disbursement of loan within which the borrower can change her/ his mind with
return or cancellation of the loan, by paying the principal and the proportionate APR without any prepayment
fees.
*** A one time flat processing fee will be retained by the Co-Lenders in case the Borrower opts to close the loan
during the Cooling-off Period.

During the Cooling-off Period, the Customer has the option to foreclose(fully prepay) the Loan by paying the
complete Loan Amount without payment of any prepayment fees. In such event, a one time processing fee will be
retained by the Co-Lender and an amount proportionate to the APR for the period until the closure of the Loan will be
charged to the Customer. In order to know the amount payable, the Customer has to click on the "Loan Foreclosure"
tab on the KreditBee app to know the full fees payable in respect of Loan Foreclosure. However, upon determining the
fees, the Customer has the option to pay either (i) directly via KreditBee app by pressing and processing with the
"Loan Foreclosure" option or (ii) use any alternate payment methods available on the KreditBee app to pay the
corresponding amount.

**** The Borrower agrees that he/she shall be allowed to Foreclose the loan upon payment of the Foreclosure charges
as mentioned in these Transaction Documents. Provided that such foreclosure shall be subject to a Lock In period of
3 months.

It is agreed by the Borrower that he/she will be allowed to foreclose the loan before the Lock In Period upon
successful payment of the instalment that would have been due by the Borrower during the Lock In Period and any

Digitally signed by: Krazybee Services Private Limited


Reason: Loan sanction
Date: 2023-12-12 18:28:40 IST
other conditions that may be imposed upon the discretion of the Lender.

B) GRIEVANCE REDRESSAL MECHANISM

Lender 1 Grievance Redressal Officer (GRO)


Ms. Preethi Nair
Postal/Courier: Kisetsu Saison Finance (India) Private Limited, IndiQube Lexington Tower,
First Floor, Tavarekere Main Road, Tavarekere, S.G. Palya, Bengaluru, Karnataka 560029
Email Id: grievance@creditsaison-in.com
Contact No: 9962003070
Lender-2 Grievance Redressal Officer (GRO) Nodal Officer
Mr. Sauraw Kumar Mr. Ajeet Kumar
Address: 3rd Floor, No. 128/9, Maruthi Sapphire, HAL Address: 3rd Floor, No. 128/9, Maruthi Sapphire, HAL
Airport Road Murgesh Palya, Bangalore, Airport Road Murgesh Palya, Bangalore,
Karnataka -560017 Karnataka -560017

And also at:


KRD Gee Gee Crystal, No 91-92, 4th Floor,
RK Salai, Mylapore, Chennai 600 004

Contact No. 080-44292555 / 080-68534555 Contact: 080-44292244 / 080-68534544


Email: reachus@kbnbfc.in Email: grievance@kbnbfc.in

The GRO may be reached on the number provided If the Borrower does not receive a response from the
above anytime between 10:00 to 19:00 from Monday GRO within 14 (fourteen) days of making a
to Saturday except public holidays or through the representation or if the Borrower is not satisfied
The GRO shall endeavor to resolve the e-mail address with the response received from the GRO,
above. grievance within a period of 14 (fourteen) the Borrower may reach the Nodal Officer
from the date of receipt osf a grievance. anytime between 10:00 to 19:00 from Monday
to Saturday except public holidays or write to
the Nodal Officer at the e-mail address below.
LSP Grievance Redressal Officer (GRO) Nodal Officer
Ms. Meghna Shah Mr. Puneet Parihar
Address: 16/3, Adarsh Yelavarthy Centre, opp. to Frank Address: 16/3, Adarsh Yelavarthy Centre, opp. to Frank
Anthony School Cambridge Layout,Jogupalya Anthony School, Cambridge Layout, Jogupalya
Bangalore Karnataka- 560008 Bangalore Karnataka- 560008
Contact: 080-44292200 / 080-68534522 Contact: 080-44292233 / 080-68534501
Email: help@kreditbee.in Email: grievance@kbnbfc.in

The GRO may be reached on the number provided If the Borrower does not receive a response from the
above anytime between 10:00 to 19:00 from Monday GRO within 14 (fourteen) days of making a
to Saturday except public holidays or through representation, or if the Borrower is not satisfied
the e-mail address above. The GRO shall endeavor to with the response received from the GRO, the Borrower
resolve the grievance within a period of 14 (fourteen) may reach the Nodal Officer anytime between 10:00 to
days from the date of receipt of a grievance. 19:00 from Monday to Saturday except public
holidays or write to the Nodal Officer.

C) TERMS & CONDITIONS OF RECOVERY MECHANISM

The Co-Lenders undertakes the recovery practices considering the following terms;

Digitally signed by: Krazybee Services Private Limited


Reason: Loan sanction
Date: 2023-12-12 18:28:40 IST
1. In-house/Outsource Recovery
2. Digital Recovery
3. Reminder Communication
4. Field Collection (if required)

Where the Co-Lenders has failed to recover the money from the borrower it will rely upon the following legal recovery
mechanism.

5. Legal Notice
6. Arbitration & Conciliation

For the purpose of undertaking collection and recovery the Co-Lenders may, either on its own or through the Lending Service
Provider (including its agents etc.), undertake collection or recovery from the Borrower. For details of service provider and its
agents etc. please refer to https://www.kbnbfc.in/lsp-dla

D) REPAYMENT SCHEDULE

S.No. Outstanding Principal (INR) Principal (INR) Interest (INR) Fees (INR) Due Date Instalment (INR)
1 14575 3425 449 0 12 Jan 2024 3874
2 11065 3510 364 0 12 Feb 2024 3874
3 7467 3598 276 0 12 Mar 2024 3874
4 3779 3688 186 0 12 Apr 2024 3874
5 0 3779 94 0 12 May 2024 3873

Digitally signed by: Krazybee Services Private Limited


Reason: Loan sanction
Date: 2023-12-12 18:28:40 IST
Sanction Letter Part-B

Date: 12/12/2023
Dear GADDAM RANI,
W/O: Gaddam Rajeshwar, 11-25-643, kothawada, warangal, Warangal
Warangal, Warangal, Warangal, Andhra Pradesh, India,

We refer to your Loan ID. KB231212CZRZY and are pleased to advise the sanction of the loan as per following terms and
conditions:
Name of the Co-Lenders Lender 1: Kisetsu Saison Finance (India) Private Limited
Lender 2: Krazybee Services Private Limited
Name of the Borrower GADDAM RANI
Name of the Lending Service Provider (LSP) Finnovation Tech Solutions Private Limited
Name of the Digital Lending Application (DLA) KreditBee
Purpose of the Loan Education
Loan Amount (INR) Lender 1: 14400
Lender 2: 3600
Total:18000
Annualized Fixed Rate of Interest: 29.95%
(% Per Annum)
Total interest charged during the entire tenure 1369
of the loan (INR)
Tenure (In Months) 5 months
No. of Instalments 5
Amount of EMI Payable (INR) 3874
Fees (Below Fees are exclusive of GST)
Lender 1: 288
Processing Fees (INR) Lender 2: 675
Total : 963
One-Time Onboarding Fees (INR) 90
Loan Document Fees (INR)* 20
Credit Reassessment Fees (INR) NIL
Document Collection Fees (INR) NIL
May be applicable at the discretion of Co Lender(s). If charged, the prepayment fees shall be
Part Prepayment levied on the interest chargeable by the Co Lender(s) and will be equal to the total interest
payable on the principal amount being prepaid,
such interest being calculated for the duration between the date of prepayment and the date
on which such interest would have become due and payable under these Transaction
Documents.

Digitally signed by: Krazybee Services Private Limited


Reason: Loan sanction
Date: 2023-12-12 18:28:40 IST
May be applicable at the discretion of Lender(s).
If the Borrower chooses to foreclose the loan, the foreclosure charges will be applicable in the
following manner:
1. Loan Foreclosure date during the lock in period - If the loan is closed by the Borrower
during the lock in period, foreclosure charges, if charged, shall be the amount, being the
Loan Foreclosure Charges (INR) higher of, (i) 2% of the Principal amount remaining after the expiry of the Lock In period or (ii)
Rs. 25
2. Loan Foreclosure date after the lock in period - If the loan is closed by the Borrower after
the expiry of the lock in period, foreclosure charges if charged, shall be the amount, being the
higher of, (i) 2% of the Principal amount remaining as on the due date of the subsequent EMI
from the date of foreclosure or (ii) Rs. 25
For UPI and Bank transfer modes: NIL
Repayment Convenience Fees (INR) For Biller payment mode: 9 (inclusive of GST)
For other modes: As per payment gateway fees
Insurance Facilitation Fees (INR) 254 (inclusive of GST)
Credit Information Report Fees (INR) 50
Penalty Fees applicable on repayment post due date per day for each
instalment:
Annualized Late Payment Fees (INR):

First Overdue Day penalty fees - 4% of the Principal outstanding


overdue* amount or Rs.500, whichever is lower

Penalty fees for 2-180 days shall be calculated at an


annualized rate of 36% p.a which will be applicable
per day on principal outstanding overdue* amount
*round to nearest rupee
NACH/ECS Dishonor Fees (INR) 100
All taxes including goods and services tax, duties, cess and levies as
per applicable law pertaining to the transaction (including on the fees
Taxes & Levies
mentioned above) whether present or in future to be borne by the
Borrower.
Net disbursed amount (INR) 16424
Total amount to be paid by the Borrower 19369
Annual Percentage Rate (% Per Annum) 60.79
Cooling-Off period** 3 days
Retained Processing Fee***(INR) 360
(In case of Loan Closure during Cooling Off Period)
Lock In Period**** (In Months) 3

* Loan Document Fees shall be the stamp duty payable by the Borrower in accordance with the applicable Laws in
respect of the Transactions Documents. The Stamp Duty shall be deposited to the government at the time of
execution of the Transaction Documents and is non-refundable. We are authorized to make payment for the stamp
paper purchased on behalf of you (customer) and the same shall be reimbursed at cost.

** A period of time from the date of disbursement of loan within which the borrower can change her/ his mind with
return or cancellation of the loan, by paying the principal and the proportionate APR without any prepayment fees.

*** A one time flat processing fee will be retained by the Co-Lenders in case the Borrower opts to close the loan
during the Cooling-off Period.

Digitally signed by: Krazybee Services Private Limited


Reason: Loan sanction
Date: 2023-12-12 18:28:40 IST
During the Cooling-off Period, the Customer has the option to foreclose(fully prepay) the Loan by paying the
complete Loan Amount without payment of any prepayment fees. In such event, a one time processing fee will be
retained by the Co-Lender and an amount proportionate to the APR for the period until the closure of the Loan will be
charged to the Customer. In order to know the amount payable, the Customer has to click on the "Loan
Foreclosure" tab on the KreditBee app to know the full fees payable in respect of Loan Foreclosure. However,
upon determining the fees, the Customer has the option to pay either (i) directly via KreditBee app by pressing and
processing with the "Loan Foreclosure" option or (ii) use any alternate payment methods available on the
KreditBee app to pay the corresponding amount.

**** The Borrower agrees that he/she shall be allowed to Foreclose the loan upon payment of the Foreclosure charges
as mentioned in these Transaction Documents. Provided that such foreclosure shall be subject to a Lock In period of
3 months.

It is agreed by the Borrower that he/she will be allowed to foreclose the loan before the Lock In Period upon
successful payment of the instalment that would have been due by the Borrower during the Lock In Period and any
other conditions that may be imposed upon the discretion of the Lender.

* BORROWER CAN RAISE THEIR GRIEVANCE TO THE LENDING SERVICE PROVIDER ON (+91)080-44292200 /
080-68534522; BETWEEN 10:00 TO 19:00 FROM MONDAY TO SATURDAY. BORROWERS CAN ALSO WRITE TO
HELP@KREDITBEE.IN OR SUPPORT@CREDITSAISON-IN.COM FOR THE COMPLAINTS RELATED TO THE
LOAN. IN CASE OF UNSATISFACTORY RESOLUTION, BORROWER CAN REFER TO GRIEVANCE REDRESSAL
POLICY OF LENDING SERVICE PROVIDER ON HTTPS://WWW.KREDITBEE.IN/GRIEVANCE-REDRESSAL OR
REACH OUT TO LENDER 1 ON GRIEVANCE@CREDITSAISON-IN.COM OR CONTACT ON 18001038961 OR
LENDER-2 ON HTTPS://WWW.KBNBFC.IN/GRIEVANCE-POLICY OR CONTACT ON (+91)080-44292244 /
080-68534544
* For the purpose of undertaking collection and recovery the Co Lender may, either on its own or through the service
provider (including its agents etc.), undertake collection or recovery from the Borrower. For details of service provider and
its agents etc. please refer to https://www.kbnbfc.in/lsp-dla.
* Lender 1 - The Fair Practice Code can be viewed at https://regulatory.creditsaison.in/grievance-redressal-policy
* Lender 2 - The Fair Practice Code can be viewed at https://www.kbnbfc.in/fair-practice-code
* The Privacy Policy and Terms & Conditions of the Co-Lenders and the LSP can be viewed at;
Lender -1: https://regulatory.creditsaison.in/privacy-policy
Lender -2: https://www.kbnbfc.in/privacy-policy & https://www.kbnbfc.in/terms-and-conditions
LSP- https://www.kreditbee.in/privacy-policy & https://www.kreditbee.in/terms-and-conditions
* The interest rate policy of Lender 1 can be viewed for the reference of the Customer(s) at
https://regulatory.creditsaison.in/interest-rate-policy
* All fees mentioned above will either be payable upfront or deducted from disbursal amount.
Terms & Conditions:
I/We acknowledge that:
* These are the Key Facts /Most Important Terms & Conditions of the aforesaid Loan, and all other terms and conditions of
the Loan shall be as specified in the Financial Document.
* The above fees may be modified by Co-Lenders in case prescribed by any of the regulatory authorities and with due
notice or intimation in any other scenarios through any of the communication process mentioned in the Financial
Document.
* The Co-Lenders, at its sole discretion, shall be entitled to revoke this sanction upon occurrence of any of the following
events:

Digitally signed by: Krazybee Services Private Limited


Reason: Loan sanction
Date: 2023-12-12 18:28:40 IST
o There is any material change in the purpose for which the Loan has been sanctioned.
o In the sole judgment of Co-Lenders, any material facts have been concealed and / or become subsequently known.
o Any statement, declaration, undertaking or disclosure made by, or on behalf of, the Borrower/Customer in the
application or otherwise is incorrect, inaccurate, incomplete or misleading.
o There is a default or a breach of the terms and conditions of this Sanction Letter and the Loan Financial Document.
o If there is any bankruptcy or insolvency proceeding filed or admitted against the Borrower/Customer.
o Relevant documents are not executed by the Borrower as per Co Lender's policy and format.
* The Borrower declares that he/she is aware that the Key Fact Statement, Sanction Letter, Loan Financial Document and
other incidental documents executed by him/her integrate all the conditions mentioned herein or incidental thereto, and
supersede all negotiations or prior writings, except for those provisions specified herein. In the event of any conflict
between the terms, conditions and provisions of the Sanction Letter/Loan Financial Document / documents executed
incidental thereto with the terms mentioned herein, then in such an event the terms, conditions and provisions mentioned
in the Loan Financial Document herein shall prevail.
* In case the Borrower wishes to prepay the Loan before the Due Date, such prepayment will be subject to Prepayment
fees as mentioned in the Loan Summary along with other conditions, as applicable to such prepayment.
* The Borrower agrees that he/she shall be allowed to Foreclose the loan upon payment of the Foreclosure charges as
mentioned in these Transaction Documents. Provided that such foreclosure shall be subject to a Lock In period of 3
months.
* The borrower declares that he/she can read and understand the terms in English and agrees to receive all documents/
correspondence in English.
* The Borrower understands that the identical products with identical tenor and availed during the same period may attract
different interest rates for different customers. Interest rates could vary depending upon consideration of all or
combination of multiple factors including but not limited to the following: Historical performance of similar homogeneous
clients; Profile of the applicant; Repayment track record of the applicant; Unsecured loan; Loan ticket size; Credit rating of
the applicant; Loan tenor; Location delinquency and collection performance; Other indebtedness of the applicant.
* The Borrower understands that the Co-Lenders have adopted risk-based pricing, which is arrived by
considering, broad parameters like the customers financial and credit risk profile. Hence, the rates of interest will
be different for different categories of Borrowers based on the interest rate model disclosed in the Interest Rate
Policy on the Co-Lenders' websites. Further, the Borrower acknowledges and confirms that the Co-Lenders shall
have the discretion to change prospectively the Rate of Interest and other fees applicable to the Loan.
* The sanction of the abovementioned Loan and all the terms and conditions mentioned in this Key Fact Statement,
Sanction Letter are subject to the execution of a Loan Financial Document and other documents in writing in physical or
digital form ("Loan Documents") as Co-Lenders may specify in the prescribed formats. This Sanction Letter intends to
summarize certain basic terms of the Loan and the Loan Financial Document and does not reflect the complete
agreement between the Co-Lenders and the Borrower in relation to the Loan.
* The Loan Documents shall contain additional terms and conditions which have not been set out in this Key Fact
Statement, Sanction Letter and the Loan Documents shall be read together with the terms and conditions specified in this
Sanction Letter.
* Notwithstanding the issuance of this Sanction Letter and the acceptance thereof, Co-Lenders may decide to not disburse
the entire or part of the Loan, repudiate and rescind this Sanction Letter unilaterally.
* Disclosure: As a precondition to the Loan to be granted to the Borrower by the Co-Lenders, the Borrower by accepting
this Sanction Letter authorizes, consents and agrees for the disclosure and sharing by the Co-Lenders of all or any
information and data relating to the Borrower to the Reserve Bank of India ("RBI") and/or to the Credit Information
Companies (CIC) and/or to any other agency authorized in this behalf by RBI / CIC, to the Co-Lender's professional
advisers and consultants, to its affiliates/ subsidiaries, agents, and to its service providers. In case of default in the
repayment of the loan/advances/interest on due dates, Co-Lenders and/or the RBI / CIC will have an unqualified right to
disclose or publish the name of the Borrower and its directors / partners as defaulter in such manner and through such

Digitally signed by: Krazybee Services Private Limited


Reason: Loan sanction
Date: 2023-12-12 18:28:40 IST
medium as Co Lender or the RBI in their absolute discretion may think fit.
* All correspondence shall be sent to the permanent address provided by the Borrower unless the Borrower has provided
any alternate correspondence address. In the event of any change of correspondence address, any change in the job/
profession of the Borrower, the same needs to be intimated by the Borrower to Co Lender no later than 7 (seven) days. In
the event the Borrower is not reachable at his/her correspondence address, all correspondence and interaction will be
undertaken at the permanent address provided by the Borrower.
* Confidentiality: The Sanction Letter and its content are intended for the exclusive use of the Borrower and shall not be
disclosed by the Borrower to any person other than the Borrower's legal advisors for the purposes of the proposed
transaction unless the prior written consent of the Co-Lenders is obtained.
* Representations and Warranties: Usual and customary for transactions of this nature, including but not limited to
maintenance of existence; notices of default, material litigation; compliance with applicable laws and decrees; payment of
taxes; maintenance and insurance.

Digitally signed by: Krazybee Services Private Limited


Reason: Loan sanction
Date: 2023-12-12 18:28:40 IST

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