Professional Documents
Culture Documents
Huraian Modul:
Modul ini mengenai pengetahuan dan kemahiran budaya korporat, amalan integriti, tanggungjawab peribadi dan prestasi kerja.
Objektif Modul:
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Module Content:
ABILITY STATEMENT AND ABILITY NO
03.01 Apply cultural requirements to the workplace
03.02 Demonstrate integrity and apply ethical practices
03.03 Accept responsibility for own work and work area
03.04 Seek and act constructively upon feedback about performance
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1.1 Recognize various ethnics group beliefs 2. Demonstration & Observation 2. Assignment (Process &
and customs Product)
1.2 Maintain understanding and respect for
sensitivities in various cultural groups
1.3 Consider cultural differences within
teams
1.4 Demonstrate culture, ethnics and
gender sensitivity
1.5 Exhibit behavior to reduce tension,
social isolation and prejudice
1.6 Demonstrate understanding concept of
honesty and integrity
1.7 Honor commitment and personal
undertaking with clients and colleagues
1.8 Maintain confidentiality of official
information
1.9 Adopt and comply privacy principles
1.10 Adhere to standards and code of
practice
1.11 Adhere to set standard and policies of
workplace cleanliness and safety
1.12 Complete tasks to expected standards
of the workplace
1.13 Monitor one’s work according to
requirement of job quality, timeliness,
resources and protection of
environment
1.14 Utilize appropriate worksite, facilities
and equipment to complete assigned
tasks
1.15 Discuss work performance on regular
basis with supervisor and team
members
1.16 Demonstrate willingness to accept
constructive criticism
1.17 Implement strategies for improvement
agreed at feed back meeting with
supervisor and others within a
determined timeframe
1.18 Demonstrate willingness to seek
suggestions for self development from
supervisor, staff members and clients
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Selected References and Audiovisual Materials
1. Hand out.
2. LCD/ Screen
3. Computer
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