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BAHAGIAN PEMBANGUNAN KURIKULUM

KEMENTERIAN PENDIDIKAN MALAYSIA


ARAS 4 - 8 BLOK E9, KOMPLEKS E
62250 PUTRAJAYA

CORE ABILITIES (Z-009-1)

PENDIDIKAN ASAS VOKASIONAL


Tajuk Modul : BUDAYA DAN ETIKA DI TEMPAT KERJA - MODUL 4

Huraian Modul:

Modul ini mengenai pengetahuan dan kemahiran budaya korporat, amalan integriti, tanggungjawab peribadi dan prestasi kerja.

Objektif Modul:

Di akhir modul, pelajar dapat:


1) mengaplikasi kehendak budaya di tempat kerja.
2) memperlihatkan integrity dan mengaplikasikan amalan beretika.
3) menerima tanggungjawab ke atas tugasan sendiri dan tempat kerja.
4) mencari dan bertindak secara konstruktif ke atas maklumbalas berkenaan prestasi.

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Module Content:
ABILITY STATEMENT AND ABILITY NO
03.01 Apply cultural requirements to the workplace
03.02 Demonstrate integrity and apply ethical practices
03.03 Accept responsibility for own work and work area
03.04 Seek and act constructively upon feedback about performance

TOPIC THEORY PERFORMANCE HRS DELIVERY MODE ASSESSMENT MODE


1.1 Understanding of various 1. Lecture 1. Written Test / Oral
ethnics group beliefs and
customs
WORKPLACE CULTURE 1.2 Understanding the sensitivities
& ETHICS and differences of cultural and
gender groups
1.3 Understanding behavior to
reduce tension, social isolation
and prejudice
1.4 Understanding the concept of
honesty and integrity and
fulfillment of commitment and
personal undertaking
1.5 Understanding of organizational
confidentiality and privacy
principles and practices
1.6 Understanding of standards and
policies of workplace
cleanliness, safety and tasks
1.7 Understanding the concepts of
job quality, timeliness,
resources and protection of
environment
1.8 Understanding appropriate
utilization of worksite, facilities
and equipment to complete
assigned tasks
1.9 Seeking and dealing with
performance feedback and
implementing suggestions and
strategies for self improvement

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1.1 Recognize various ethnics group beliefs 2. Demonstration & Observation 2. Assignment (Process &
and customs Product)
1.2 Maintain understanding and respect for
sensitivities in various cultural groups
1.3 Consider cultural differences within
teams
1.4 Demonstrate culture, ethnics and
gender sensitivity
1.5 Exhibit behavior to reduce tension,
social isolation and prejudice
1.6 Demonstrate understanding concept of
honesty and integrity
1.7 Honor commitment and personal
undertaking with clients and colleagues
1.8 Maintain confidentiality of official
information
1.9 Adopt and comply privacy principles
1.10 Adhere to standards and code of
practice
1.11 Adhere to set standard and policies of
workplace cleanliness and safety
1.12 Complete tasks to expected standards
of the workplace
1.13 Monitor one’s work according to
requirement of job quality, timeliness,
resources and protection of
environment
1.14 Utilize appropriate worksite, facilities
and equipment to complete assigned
tasks
1.15 Discuss work performance on regular
basis with supervisor and team
members
1.16 Demonstrate willingness to accept
constructive criticism
1.17 Implement strategies for improvement
agreed at feed back meeting with
supervisor and others within a
determined timeframe
1.18 Demonstrate willingness to seek
suggestions for self development from
supervisor, staff members and clients

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Selected References and Audiovisual Materials

1. Hand out.
2. LCD/ Screen
3. Computer

Tools, Equipment Supplies and Facilities

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