1.

Cross-culture knowledge proved to be very useful in Sun Life when we were asked to write
emails to Canadian clients. The knowledge about their names and common salutations was
useful.
2. Elements of Life Insurance are:
 Whole life insurance is permanent insurance
 Whole life insurance earns cash value
 Whole life insurance offers Level premiums, Death benefits and Cash value
3. Open ended and closed ended.
Close ended question- is there a leave on 1 july 2021?
Open ended question - what will happen in this scenario?
4. I have been setting my daily time table according to the shift timings of Sunlife. I make sure
to complete all my personal work and get going at 17:30.
5. The biggest advantage of team work has to be the unlimited resources available for learning
and evolving. There is always something you can learn from each person in a team.
6. The ‘Eat your Frog’ Concept comes in handy when there is complex work in my work list at
Sunlife. Logging in and completing those tasks first is a motivation that comes from no other
source. It helps to pull me through the day and face the various challenges at work.
7. The principle of utmost good faith states that the insurer and insured both must be
transparent and disclose all the essential information required before signing up for an
insurance policy. It states that both the parties must disclose all the material facts before
subscribing to the policy.
8. To: Charlie@abc.com

Subject: Alpha Project report

Hello Charlie,
I have attached the Alpha project report with this following email.

Thank you
Robert

9. No, speculative risk is not covered under insurance. Only pure risks are covered under these
term, speculative risk is the type of risk which keeps on fluctuating so doesn't come under
insurance.
10. Join 5 mins earlier to the meeting team.
Be on mute, unmute only when require to speak
11. Pay attention - listen to issue, answer how much is needed, dont ask ques already asked
Speak in turn - Raise your hand when asking a question, speak when asked.
12. Outlook. Shortcut keys of MS applications are:
Ctrl + S is save, Ctrl + V is paste, Ctrl + A is select all, Ctrl + P is paste
13. It was good. Every one was helpful. We are just made aware of the software to use. Our SME
was very friendly. The culture was semi formal.
14. No, I haven't.
1. Don’t use small font size.
2. Don’t use light coloured text on light colour background.
15. If the organisation culture is semi formal. Ms. Silvi can wear denim bit if it is formal Ms Silvi
must replace denims with trousers, dress or Indian formal.
 16. While a term plan is a pure life insurance policy that offers no-frills life cover, an endowment
plan, on the other hand, is a combination of investment and insurance. In other words, an
endowment plan allows you to save for future.
17. 1. Arrive early- it is good if be login before time rather that logging in after time.
2. Don’t interrupt in between if some one is talking, raise your hand.
18. To all team members
Cc. Manager

BODY

From
Name
(Team leader)
19. A. Utmost good faith
An action to disclose accurately and completely, all facts material (material fact) about
something that will be insured is requested or not. The meaning is: the insurer must
honestly explain everything clearly about the extent of the terms / conditions of the insurer
and the insured must also provide a clear and correct for objects or interests of the insured.

B. Proximate cause
is an active cause, efficient cause that chain of events that lead to a result without the
intervention of the start and working actively from a new and independent?
20. 1 identify your negative thoughts
2. Turn your negative thoughts to positive things
3. Refuse to allow negative thought to occur more often than positive thoughts

21. SMART (Specific, Measurable, Attainable, Relevant, and Time bound )made in sunlife is:
Divide tasks according to the total time given and then review the procedure notes every
day of every new topic.
22. Good evening. How are you? How is your day going?
23. An arrangement by which a company or the state undertakes to provide a guarantee of
compensation for specified loss, damage, illness, or death in return for payment of a
specified premium. Parties involved in insurance are insured and insurer

24. Wear collared shirt, formal trousers, and a tie. Don't wear too loud colours. Wear decent
coloured clothes as much as possible. Formal shoes. Minimal accessories like watch etc.

25. 1. Plan carefully.

2. Do your research.

3.Know your audience.

4. Time your presentation.

5. Speak comfortably and clearly.

5. Check the spelling and grammar.