3.

2 Stop, Look & Listen: Nonverbal Communication and Active Listening

Work File: Sani Samuel

After reading and viewing the course resources, answer Part 1, Part 2, and Part 3.
Part 1:  Nonverbal CommunicationTry This: Research what one hand, head, or body gesture
means in a different country. (You may ask people from other countries/and or conduct your
own web search or library search for answers). Some suggested countries/cultures to research
might be Italy, Japan, China, Greece, and the Middle East. (10 points)
Gesture: Raise your hand and show your fingers
Country/Culture referenced: Greece

What does it mean: Insult a person

Part 2: Nonverbal Communication

Review the web resource and answer completely.
Explain nonverbal communication and the importance it plays in communication with others.
(12 Points)
Nonverbal communication is "the act of conveying information without the use of words. An its
important because there are many languages that we do not know, and we have to learn if we want to
communicate.

Explain the type of nonverbal communication or body language you believe you use that
prevents you from communicating effectively. Include an example. (12 Points)
The touch is important to communicate, and we it is in the habit of using very much overcoat with the
nearest person. For example, an embrace.

Discuss the type of nonverbal communication or body language you believe you use that
helps you communicate more effectively. Include an example. (12 Points)
Nonverbal communication I think they serve a lot, especially for people with problems. I use it a lot with
my friends to communicate in front of someone without being sent to us understanding someone with
gestures means that you have a very good relationship with the person.
List the five nonverbal communication and body language you believe to be most important.
(10 points)
A. Space

B. Touch

C. Eye contact

D. Voice

E. Gestures

Review the tips for reading body language and nonverbal communication, and answer in
complete sentences.
Explain which two nonverbal signals you think are the hardest to recognize when someone is
communicating with you. (10 points)
Body movements and posture and gestures, because they are the ones that cost more to
express, so understand
Explain which two nonverbal signals you think are the easiest to recognize when someone is
communicating with you. (10 points)
Touch and voice, because this are the most nonverbal communication where there are more contact.

Part 3: Active Listening

Review the video and answer the questions completely. Provide your answers in complete sentences
using proper spelling and grammar. (24 points)
What are the three words the speaker uses as a cue to remind her to actively listen and why
does she explain they are important?
Be here now, There Important because. You have to live the present moment to be with the
people that are and not to look and do a thousand things at once.

What are the two active listening phrases the speaker uses to clarify she understands what
the other person was saying?
One active listing phrase is “what you are saying is. and the other Is” What you really mean is this” these
phrases say that the only way you must understand what the other says.

Describe the speaker’s nonverbal communication that shows how she is actively listening.
The speaker maintain contact with the other person by looking into their eyes, moving their arms and
interacting with them.
Discuss the challenge the speaker initially faced and what does she challenge you to do when
someone is talking to you?
The speaker faces many distractions, so she challenges us to move away from them and just think about
what we are doing, helps us maintain contact with your interlocutor.