Professional Documents
Culture Documents
Samidha Rathore
Submitted
By:
_____Santanu Modi______
Batch 2021-23
ACKNOWLEDGEMENT
Tanishq is India's largest, most desirable and fastest growing jewellery brand in India. Started in
1995, Tanishq is the jewellery business group of Titan Industries Ltd - promoted by the TATA
group, India's most respected and widely diversified business conglomerate. It is located in
Hosur (spicot).
This year marks a decade of successful innings for Tanishq. With retail sales of 1200 crore last
years and gunning for 2000 crores this year, Tanishq has arrived in the Indian jewellery market.
It is a story of a successful Indian enterprise, which has delivered value to its customers and
shareholders in a complex category, marked by its completely localized front end as well as back
end.
Tanishq has set up production and sourcing bases with through research of the jewellery crafts
of India. Jewellery at Tanishq is crafted in one of the world's most modern factories. The factory
complies with all labour and environmental standards. Located at Hosur, Tamil Nadu, the 1,
35,000 sq. ft. factory is equipped with the latest and most modern machinery and equipment.
Every product at Tanishq is painstakingly crafted to perfection. Diligent care and quality
processes ensure that the Tanishq finish is unmatched by any other jeweller in the country.
Tanishq challenged the age-old jeweller's word with TATA's guaranteed purity. It exploded the
market with facts about rampant impurity across India. It introduced technology-backed
challenge in a category completely governed by individual trust. Tanishq introduced innovations
like Karatmeter, the only non destructive means to check the purity of gold.
Impact of COVID-19 2
After reporting a 56 per cent decline in Q1FY21, the revenue of Tanishq, the jewellery
division of Titan, has recovered to almost 90 per cent of pre-Covid levels, ahead of
consensus.
According to an ICICI Securities note, the likely drivers are rising volumes, mainly due to the
somewhat stable gold prices, and consumer’s acceptance of higher gold prices.
“We are encouraged by the customer response we have got and are very happy with
business recovery. Tier-2 and Tier-3 towns have continued to do better than Tier-1 towns,
even as almost all towns have seen improving recovery trends month on month,” Ajoy
Chawla, CEO of Jewellery Division at Titan told Business Standard.
Overall, July and August saw good recovery, which was closer to 90 per cent, but
September could be a little lower because of the ‘Shradh’
Tanishq has introduced a host of virtual features to bounce back to business in the past
few months. Video selling, appointment-based selling, endless aisle and virtual try-ons
are some of the features the company’s technology team has rolled out to enable at-
home buying. It has seen big ticket sales of up to Rs 10 lakhs for wedding purchases in
several cases through these virtual buying features.
Awards: Over the years, the brand has won many awards for the quality of
the products, its designs, also in the categories of marketing. These
awards have made them gain enormous reputation which has increased
the trust of the customers in India. Because of this trust, most consumers
go for the products of Tanishq because they are well assured of its quality,
which creates problems for other companies.
Gili- Gili was launched in 1994, targeting mainly the youth who wanted to
celebrate Valentine's Day. Since then, the brand has clocked a turnover of Rs. 90
crores.
Nirvana Diamonds- Nirvana Diamonds from Fine Jewellery (I) Ltd. was launched in
1987 in India. Nirvana diamonds are targeting at fashion conscious, modern and
independent thinking women. Internationally acclaimed Nirvana diamonds are
manufactured by using state-of-the-art technology. As a proof of their quality
Nirvana was among one of the brands to offer lifetime warranty to its consumers.
D'damas Diamonds- D'damas Diamonds are part of Gitanjali Digico Group and one
of the earliest diamond houses established in India in 1966. On the present day
D'damas Diamonds offer highly modernized diamond cutting and polishing
facilities at five locations in India. D'damas Diamonds claim to promote a range of
emotions through their collection.
Asmi- Asmi, one of the leading diamond brands of the country, was launched, in
2002 by The Diamond Trading Company Ltd, (DTC). The brand has been endorsed
by various celebrities such as Kajol, Mandira Bedi & Perizad. All these women
epitomize the different strengths. An Asmi woman is closely identifies with free-
spirited, goal-oriented & with an inner fire.
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SWOT Analysis
Tanishq Strengths:-
1. One of the most trusted jewellery brands in India.
2. Strong backing of the Titan Industries of the Tata Group.
3. Excellent branding and advertising through TVCs and print ad campaigns.
4. Association with celebrities as brand ambassadors to reach out to the customers.
5. Apart from Indian jewellery in wedding and diamond collections, also offers simplistic and low-
priced jewellery for daily wear.
6. Has its presence in over 100 Indian cities.
Tanishq Weaknesses :-
1. Limited global presence as compared to a few other international brands.
2. Tough competition from other jewellery brands means limited scope of growth.
Tanishq Opportunities
1. Global penetration in other countries.
2. Acquisition of smaller businesses to increase brand position and reach.
3. Tie-ups with corporate and business partners.
Tanishq Threats
1. Economic fluctuations mean people decrease their spending.
2. Govt policies, taxes etc also affect the premium jewellery segment.
3. Trends change quickly, hence innovations and R&D are investments.
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CONCLUSION
Titan is facing very stiff competition, his competitive has forced. Titan to change its
business model to suit today’s requirement. Titan has diversified itself from watch
manufacturing to create itself a name in fashion accessories. Titan has all its focus on
Customer orientation.
The company has adopted World class manufacturing practices like TQM, TPM, JIT 5S
etc., to have value addition for its products and customers. Titan has now adopted a
lean manufacturing style from the contemporary one. The products that are customer
driven and highly market sensitive. The manufacturing capabilities have been made
flexible to suit the market need.
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References