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1.0 2.0 Theory & First 3.0 4.0 5.0 6.0 7.

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Welcome Closing
Introductions Principles The Scrum Framework Done Product Delivery with Scrum People & Teams Scrum Master

Good Velocity
5 mins

Good velocity means


Your Scrum Team has decided to use velocity to it is icnreases in time
forecast. Management asks you what the team’s target or at least remains the
same. Target velocity
velocity should be. will be identified after

What are the characteristics of a good velocity?


we measure it after a
couple of sprints.
Not finance. Not strategy. It does not take a majority
PDF PSM - slides.pdf

If you haven't found it A man who carries a In life, as in football, What conversation would you have with Management?
Not technology. It is to prevail... but rather an
A person with a new
Purpose - add value each 2 weeks (each Sprint)

yet, keep looking. Don't cat by the tail learns you won't go far unless irate, tireless minority, The journey of a
idea is a crank until Do or do not. There  We measure our velocity as good or bad if we are adding
teamwork that remains thousand miles begins
business value each sprint or we do not. 

settle. As with all matters something he can is no try. you know where the the ultimate competitive keen on setting brushfires
Professional Scrum Master™ good velocity is a pace well Product owner is setting the business goals that should add value

of the heart, you'll know the idea succeeds. learn no other way. goalposts are.
adapted to the team
with a single step.
of freedom in the minds
capabilities (resources/ Velocity is a balance between

Yoda rather foucus knowledge/time) and


product increment
- time & investment in quality 
advantage, both because it
when you find it.
on fewer - technical debt & further investments in maintenance and

of men.
items and get requirement (sprint backlog)
Mark Twain undelivered items
Lao Tzu
is so powerful and so
them done
Mark Twain Arnold H. Glasgow
A Professional Scrum training course created
by Ken Schwaber and Scrum.org
Steve Jobs
Velocity is observation
1. Good velocity :
Optimize speed
rare. 
Patrick Lencioni Samuel Adams
Stable and depends on many considering all the
capacity
factors and it may 2. Visualized chart
change like Gannt chart,
etc. 

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Your Trainer Why Are You in This Class? Meeting the Team What is Needed for Scrum? Quality, a Habit? Product Delivery Requires a Distinct Mindset A Scrum Team Should Be Able to Measure Progress Against Goals What Scrum Requires Experiencing Positive Leadership Hard Choices
5 mins
5 mins 5 mins 5 mins
EM EN Mark each statement as True or False. Explain. 10 mins
Identify the elements of the Scrum framework. What else do you associate with Scrum? PL T
Christine is Product Owner. Based on

CO M
Since 2010,
textMaciej Nadolski has been helping ambitious organizations become more lean and agile. You are the new Scrum Master for a team They measure their own success by the

AR
Default Different ways for visualizing progress can be used. Some are better than others.  - Be comfortable with

Y
He focuses on training people and practices servant-leadership, which means that rather than having that tells you about the terrible Miri Artem: the average work delivered of the remove the item from
Consider forecasting the number of items, story points, or other techniques. growth and success of others.  failure
Product Mindset Project Mindset


 - Sprint 


Scrum Master
power over people, he empowers them to develop professionally and guides them towards their best temperature in their room. previous release (13 PBIs/ Sprint), PR Team  Team Team Team  - To show patience
 - Sprint review
Events Scrum Team
Product Owner
the sprint backlog and A C TI C E 1 2 3 4
performance both individually and as a team. In his work Maciej focuses on values and principles of
 - Backlog Developement Team  
Christine estimated a new release of TRUE FALSE They inspire, enable, and challenge - Lead by example
- Issues address the issue of Success continuously driven by Success upfront defined inside out:  - Empowerment empowering,
lean and agile. Bob, from the central building services, Artem the product to take 7 others to higher greatness. 
Daily meeting
Sprint Scrum Product Developers missing testing during business metrics outside in: Scope  Scrum Teams must be co-located - Active listener listening, enhancing Adopting Scrum requires Changing everything
Before his trainer role, Maciej was working as an engineer and is one of a few certified Sun MySQL 5.1 needs to program the heating, air Sprint Planning
Sprint  Sprints. Development is 3 Sprints - Be more experienced than
Sprint Review
Review Master Owner the sprint retro User adoption / retention Time efficiency, courages,
Cluster Administrators in the world. He has a background in developing software for high-traffic e- Introduce yourself Have you used Scrum conditioning, venting, and blinds
- Goal temperature
- number of people
Sprint Retrospective
underway. Product Backlog has been Discuss a time when you have you supportive, focused hard choices overnight will not solve the
Scrum master
stable.  Revenue Budget
commerce organizations. Thanks to this experience, he is now best equipped to bridge the gap throughout the day. - time spent in the
Two people cannot form a Scrum Team experienced this type of leader. - Be supportive on goal, trusting the problem either
before?
Daily scrum meeting
room  Sprint Sprint Cost savings per feature
between development and operations.  - amount of windows
Sprint planning  Planning Retrospective
Developers
Product owner Artem team
- weather of the day
In his work to help organizations, Maciej starts at understanding and measuring their objectives and You work with the team on assembling a -  Over these first Sprints, Developers  Functionality that haven't been Scrum Team cannot be bigger than 10 members
benefits. He approaches each challenge with insight and respect towards people and aims at list with all the variables that influence Retrospective Sprint
planning
reported completing an average of 9 tested properly should go to
Daily standups
maximising the efficacy of their practices in the organization. the room temperature to program the Daily Scrum PBIs/ Sprint, although not all the next sprint. The product
- Size of the room
Maciej is a Professional Scrum Trainer and Scaled Agile Program Consultant. He co-authored the climate system upfront. No adjustments - number of windows Sprint Review - daily stand up
functionality was fully tested. The backlog for the rest 4 sprints A Developer cannot be a Product Owner or a Scrum Master Listens to crazy ideas
Developers estimate that the missing
- sprint planning

official improved Agile Manifesto translation to Polish. He also holds a diploma in Project Management are possible during the day. size of the windows - sprint
should be updated accordingly
Freedom to experiment with
retrospective

- north-south orientation of Christine didnt convey


from University of Economics. testing would have required 10% more with a nessesity to get rid for Scrum Master
the windows Sprint
Retrospective the priorities clearly, Scope Every Developer must be able to perform  every type of task
time.  the part of functionality. The knowledge /
boundaries 
-   people preferences
The team wants a constant and  - outside temperature Artem Commitments Artifacts Sprint Backlog
developers acheived Modifying Scrum will not Be patient but keep
comfortable room temperature.
Backlog
Product Backlog
more than expected reason what it happens should Leads to less waste, Leads to less business experience
solve the problem, but it challenging the status quo
- Number of people in the refinement Sprint Goal
but didnt focus on the If Scrum Teams consult external people, they are not self-
room
- ventilation           
meeting Definition of Done
Definition of Ready 
Increment 
Christine considers the current most impotrant tasks --
be discussed during
retrospective.
more creativity, and involvement, more managing Challenging  shouldn't limit
may hide it for awhile
the team 
Are you a Scrum Master? What is your professional What variables will you take into Product
Goal
Sprint Goal
Product
Backlog
Sprint
Backlog
functionality cohesive enough for her > Next: define priority
tasks
more releases task management
Available
users and wants to release it. 
sprint review
account? (hint: number of people) temperaturę min./ All members of the Scrum Team need to be present on the
Transparancy Time Budget
background? max
number of days in
Inspection iteration team full-time
Honest and feedback 
Definition of Product
a month
Product Goal Inspection,
adaptation, What is the most effective way to During next sprint 1. To release the product as per
Developers must have clear sub-roles (coder, tester, analyst,
Done Increment PO's decision 
number of people transparency
proceed? address issues towards 2. To adjust number of PBIs/sprint writer, ...) and accountabilities
size of the room Transparency
DoD and then during if needed during the sprint
hybrid work mode
Trust
Backlog review in order to finalize the
PDF AdvisedSkills - presentation
Inspection
retrospective analyse testing
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reasons of such problem 3. Adaptation in next sprint
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© 2021
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Scrum.org. All
All rights
rights reserved
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Scrum Product
Master Owner
Scrum.org Mission Team Start-Up There is a Simple Solution Fitting the Pieces Together Undone Work Uplifts the Work Baseline OmniDrive Opportunity What is Likely to be Released in 8 Weeks? Great Teams Scrum Master Choices Many Ways to Maximize Scrum
10 mins 15 mins 5 mins 10 mins
Discuss the following subjects and write your answers on stickies.  Developers Each student, add an element of Scrum to the following scheme: - Professional- Self-
Review page 1 of the case study document. Product Backlog Think of a time you were part of a great There is no methodology for a Scrum Master to follow, yet there is a set of intervention choices
At a Sprint Review one of the stakeholders managed and behavioral stances from which to choose depending on context.
Variables can be ignored by using an empirical process: team. What did you appreciate about the - Responsible
What is Scrum? The purpose of a Scrum Master is... wants to know what is likely to be released Size: L Team effectiveness
in 8 weeks.  experience? What were the behaviors - Punctual
Frame work that To support a
Size: S and characteristics of the team?  through collaboration, Improve flow with  Engineering practices 
- Collaborative
Scrum is a lightweight
increase efficiency
framework that helps people, team to
autonomy, and self- Kanban and standards
Making sure that
teams and organizations and applies agile general rules of the
achieve one
generate value through principal for the Scrum are being
How would you deal with this question? - Supportive
adaptive solutions for complex values to achieve followed common goals Adapt the systems Size: S Open coversation
management
problems.
the goals (sheep dog)  Transparency is Average Number of PBIs per Sprint = 3 between team members
trust, reliability, respect, listening - Honest
Inspect the room that drive the Sprint Length = 2 weeks
regardless of their role in
to one another, opens, curiosity,
needed to make sure Size: L the organization,
temperature at the temperature (heating Sprint focus on common goal,
SOFTWARE

ownership, self drive of all team


That this an aproach
Methodology to the real temperature Product Retrospective Size: M
diversity of team
members, clarity of the common
enhance speed and to facilitate and servant right frequency and air cooling) from a Backlog members allows to get a

Helping people
to solve complex goal and objectives,
tasks 
prioritization of the coach the scrum leader
is inspected broader perspective 
ongoing projects team
common agreement Size: L psychological safety
Daily Scrum
Size: S
Product Management - Integrate User Quality standards and
Sprint share, 1. Openness 
interact, working Vision, Value, Validation Experience guidelines

and teams solve


Backlog 2.
Size: L exchange towards the
Three things you want to learn in this class are: My knowledge and experience with Scrum - (1 per person) Transparency
Scrum Team enhancing same goal
Sprint Sprint
Sprint together 3. Agile way
Size: M
Knowledge

- How to be a good a scrum Planning Review


Review of working
- Advantages of the scrum
master

complex problems.
method
- How to organize the work
- Best practices of a scrum
master Product Size: M
- Tricky questions in the - How to ensure great level of
Product Product Commitment to the common - Collaboration instead of competition
exam engagements in meetings Goal Sprint Goal - Information sharing & support within the
Owner Increment
PDF OmniDriveCaseStudy-A4.pdf
Size: S goal
Experienced team- Searching solutions not problems,
Remember: Undone Work does not accumulate linearly A Definition of Done that
 - To get helped to get
certificate
 - To how to start the scrum Scrum Size: L Knowledge of the domain result oriented
- Responsibility, discipline & respect to the
Skills (training) "Scrum And" reflects usable
master role (professional)
Master team members
 - To moderate whole team 
Size: M Flexible and ready to adapt
Experience - Curious & open minded
Supportive 
Size: XL - work-live balance as a credo of the team
Developers

© 2021 Scrum.org. All rights reserved


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How to Use Mural It's Your Experience. Own it. Complexity of Product Development 5 mins
Scrum Team, Artifacts, and Events in the Scrum Framework Technical Debt Affects Transparency The Bigger Picture OmniDrive Urgency What Truly Motivates People Scrum Master Choices Three Things You Wanted to Know (Re-Visit)
10 mins 15 mins
List the variables and parameters that you consider
Scrum Values are the foundation for practices and behavior on a Scrum Team. Use this space to prepare
during product development (1 per post-it).  You might be Done and still build up debt in your product. Why do we need goals in Scrum?  Review pages 3 and 4 of the case study document. Did we cover what you absolutely wanted to know?
guidelines for us to use during this class to ensure we remain aligned with the Scrum Values. External rewards like money (carrot-and-stick) work only for simple, mechanical work. It has Scenario 1 Scenario 2
Where would you place the Product Goal and the Sprint Goal? opposite effects in cognitive, complex, or creative work.
You are facilitating a Sprint Retrospective after a challenging Sprint. You are the Scrum Master of a Scrum Team who has been together
Did we set some questions aside that we still need to go to?
How predictable are they? What would you do to
Double-click Click a post-it once to Consider how you would like the class to operate, making it clear how it will run. Daniel Pink, Drive: The surprising
truth about what motivates us Environments failed, people had unexpected absences, and there for several Sprints. The Scrum Team understands Scrum and is
control them? Product Goal Money counts, but the secret to commitment lies beyond it in: 
RSA Animate
was a growing friction between two Developers in the Scrum Team. doing it. They all get along and genuinely enjoy the new way of
to create a change it's shape, Consider what we should or shouldn't do to create a great learning experience. Youtube

potential working. You have observed the following:


post-it size, color client needs
market  situation
market size Technical debt is often At the start of the event, two team members start arguing about an
incident. Another team member sighs, saying, "Here we go again,"
They do not always have a Done Increment by the end of the
Sprint, but they are trying.
the result of decisions and then starts doing something on his phone. The other team Some errors and defects have been released to customers, but
Technical debt is not members are quiet.  they have been quick to resolve them.
Day 1: 9:00 - ? - product Flexibility of Sprint Goal
Definition of made by the Scrum  The business stakeholders are content. This is better than

Day 2: 9:00 - ? 17:00 development Time for the Done undone work How would you handle this situation? How can you use the annual waterfall releases.

cost
staff availability  time  development marketing Team to trade quality  Scrum Values? It feels like users are satisfied with the new features recently
released. 
& deadlines
Navigate through the To resize an element, Use your mouse wheel Innovation
activities
for speed What seems to - Personal
How would you approach this situation?
~13:00 45 be the problem conflict between
class structure using click on it and drag a to zoom in and out Lunch: ? - ? 2 team

Autonomy Mastery Purpose


here?
min time goal Seasonality Consumer
members
the 'Outline' feature corner needs &
- poor
management
What seems to
be the problem - Poor QA
(right top corner) demand here? - Poor
Every hour, 11 mins Cost of
Planning 
development
Organizing my Becoming better Making a
- Suggest to move conflict solution
outside the retrospective and keep
Which choice focusing on actual problems.
Expertise - / resourse seems to you as - Get back to discussing issues with
environment and absence of team

own work at my work contribution


number of the most mates Which choice
To move around, click To add an icon, click Zoom: Video & discussions experts demographics appropriate one?
- Involve all the team to share their
thought so they won't have time to
seems to you as
- Better
Events Scrum Team Commitments Artifacts Product Goal the most
Technical debt can take It can be incurred
use their mobile phones and keep
within the
in a free space and on the star symbol on budget geogfaphical location planing
PDF OmniDriveCaseStudy-A4.pdf focusing on issues.
- Keep focusing on Scrum Values appropriate one?
commands
drag your mouse the left Available many forms consciously or not - Better QA
Sprint Product Scrum Product Product Sprint
Mural: Collaboration, amount of Daily Scrum Sprint Goal
Number of Planning Owner Master Goal Backlog Backlog
presentation Team size investments What else could What else could
possible you do in case
you do in case
users and roles Sprint Sprint Definition of Product Sprint Goal your first choice your first choice
demand of specific
Developers
framework Review Retrospective Done Increment doesn't work out? doesn't work out?
product
Word/Notepad/etc.: for your
Internet Explorer
doesn't work well personal note-taking Sprint SM is a teacher /
Teach how to
Facilitate
Conversion Coaching Teaching enhance
with Mural.  oportunity oportunity of Facilitate the facilitator / coach retrospective
rate of Scrum purpose of retrospective planning
competitors Values Retrospective

© 2021 Scrum.org. All rights reserved © 2021 Scrum.org. All rights reserved Challange the Facilitate making
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© 2021 Scrum.org. All rights reserved product goal
team to be better / transparent / how
point north backlog is managed

Scenario 3 Scenario 4

Preparation: Complete Before the Class Professional Scrum Master Course Complexity Model Scrum Team Includes Specific Accountabilities Dealing With the Technical Debt OmniDrive Product Backlog OmniDrive Bidding the Job Constructing the Teams A release that your Scrum Team is working on is late. It's Monday morning, and you walk into the team room and see
people are really upset. Over the weekend, Hugo has been re- It's Your Call
10 mins Pressure from the organization to deliver, specifically IT arranging the codebase; moving, deleting, and changing large
15 mins 5 mins management and the CIO, is exponentially increasing. portions of the code and changing test cases. People cannot even
This exercise is designed to help you learn Mural. It contributes also to an introduction activity during the class. Case Study PDF, pages 4-5. Certain facts and constraints are known.
The hardware prototype is already available, and your team will have retrieve the code they created last week. Hugo has put stickies on
access to the mechanical, electrical, and design engineers who created it.
Your organization is starting the development - Devide by In order to save time and gain productivity, the team decides to the Scrum Board to be transparent over his actions, which were I've had two great days of discovery about being a Professional Scrum Master. But when I go
Simple - Maximizes value of the product
Can your team do it and how much will it cost? of a new product line. All 200 people that will expertise
stop doing a Sprint Retrospective.  necessary to be back in line with the company's architectural
requirements. 
back to work, I still have to deal with many old ways of working (dates, actuals, predictions). 
Product Owner As the technical debt builds up, the Case Study PDF, page 1. Create a Product Backlog for Release 1: be part of the teams have been made How would you handle this situation?
Image upload Purpose of the Scrum Master
Purpose Audience
- Manages the Product Backlog How will your team deliver on time and make OmniDrive a success? - Make sure teams Hugo isn't in yet, but the anger and tension in the team room is
Everything is known. ability to create value drops. Define a Product Goal available. These people have all required enormous. 
Upload an image representing something you love doing On a post-it note, describe the purpose of the Scrum
(subway sandwiches, Kanban) Create a card for each Product Backlog item PDF OmniDriveCaseStu...

technical and development expertise. 


are cross-functional What seems to That doesn't
Agreement

guarantee that team


and write your name underneath it. Master. Change the sticky note to your favorite color.  Review both functional and non-functional items
be the problem Take five minutes to identify three 5 mins Pair up with someone and discuss 5 mins
E

- Recommended How would you address this situation?


Far from

here? will be on time and


PL

Artem

Artem
Prepare to present your Product Backlog to the class team won't learn actionable ideas or improvements your respective actionable items.
O

Management asks you, as Scrum expert, to number 10 people from this class you will try. Help each other refine them.
PE

What seems to I will be a part of


Complicated Transparency is
PDF OmniDriveCaseStudy-A4.pdf

To make sure the


scrum framework Provide experience and insights so
People looking to broaden and deepen Scrum
Developers
- Develop quality solutions Create transparency about the Do not strive for perfection, just the best you can do!
Team1 co-located = ETA adjustment -> 385 = 231 day  divide them into Scrum Teams.  in a team 
be the problem
here?
missing
Scrum Meetings after
I'm back

To get the their understanding of the Scrum - Manage the Sprint Backlog Team Team 2 Scrum values which are - actively listening
procedures are
technical debt in the Product ETA: 6 devs x 16 days = 96 days/sprint
Artem
Sebastian
and observing the
Martins
REQUIREMENTS

students understand how to best use


The Noun Project
Icon Template http://thenounproject.com

coherent and universal


More is known than unknown.
Reminders

followed by the things done :) framework and the accountability of


Which choice current scrum master 
100px

Maybe we can move


.SVG

What will you take into account?  scrum framework


Strokes Size Ungroup Save as
Try to keep strokes at 4px Cannot be wider or taller than If your design has more than one Save as .SVG and make sure
100px (artboard size) shape, make sure to ungroup “Use Artboards” is checked
Minimum stroke weight is 2px
For thicker strokes use even Scale your icon to fill as much of
numbers: 6px, 8px etc. the artboard as possible

Backlog.
Remember to expand strokes
before saving as an SVG

seems to you as
scrum team. Scrum to build complex products (building a bridge, Waterfall) Team 1 Team 2
231/96 = 2,4 months = 3 months Number of devs =
something to the (especially Sprint
(Artem) the Scrum Master Cost = 10K x 6 devs = 60K monthly
Number of devs = 6
Duration = 385/16/6
9
How will you proceed? 
the most
appropriate one?
next sprint (lower
priority items) Which choice
retrospective
Duration = 4
Duration = 385 * Scrum artifacts , scrum
months
1.5= 578/16/9 = 4 seems to you as Restore previous events) - Facilitating self-organisation
Miri Cost = 180 K (in 3 months) Cost = 240 000$ 
months the most version (at least try)
Scrum master choices of the teams
Cost = 360 000$
30% uplift = 180K x 1.3 = 234K
Ariane
Complex Scrum Master
- Enables Scrum Team effectiveness
Improve your Definition of Done to
Product Goal
Goal: Auto drive market ready,
proven and approved in at
Product Goal
- cross-functional Self-
appropriate one? (changing hats) - Definition of Done in each
task- Sprint Retrospective 
- Manages the use of Scrum
least one country
235 K in 3 months till end of Feb - Based on previous - expertise on variety of tasks Emprism
organization
Miri
Kim More is unknown than known. lower the chance for technical debt Sprint Goal:
Create
1. Omnidrive 1st Sprint Goal:
Develop
Goal: Make a
working prototype of
OmniDrive by March
your bid your bid
experience/expertise -diverse seniority
-can do attitude
What else could
you do in case
Call Team meeting -
what we can deliver/
 - Coach and apply Scrum
Understand the theory and principles to be created in the future.
SPRINT 1: Create the software software integration OmniDrive 2023
- around 10 people per team your first choice achieve? What else could values with teams
Ideally have read the Scrum Guide (digital product, Scrum) MVP MWV  hardware Integration
doesn't work out? you do in case Wait for the Hugo to
- Put more effort on PBI
behind Scrum that guide decision- - build the core MVP Device MVP by
June 31 , 2022 
Software
- "assign" scrum master role first give a challenge to your first choice get his reasons

complemented with practical


- maps
- auto drive point A - Point B - user interface
people to prepare an elevator doesn't work out? identification
making, and the Scrum Master - integration with car navigation
- "assign" PO role
- admin interface
- communication to server Team 3 pitch; then mix and match
experience 2.Omnidrive - Apply definition of Done
53,9 person days
people across teams Enhance
accountability in doing so Chaos SPRINT 2: Create the software
integration Hardware
Coach definition of
Stop creating new technical debt
MVP 2 - Camera hardware Teach about purpose Take action to
Certain Far from software - Add-on Dashboard
of retrospective / management how Calm the team /
Margo TECHNO LOGY Certainty - 3 possible routes calculation
MVP
- Omni Drive Integration
point north / uphold
remove presure to better engage Coach about Take action and done
3,36 months
Device 
facilitate problem 1) Teach the team
and start paying back the existing
- time calculation - Internet Connector
Constraints / scrum from the team with a team Scrum Values talk with Hugo
Very little is known. - Creates Increments every Sprint - distance calculation solving about scrum velues
Joanna Scrum Team Goal boundries more precisely  1. Create Definition of Done
(Start-up, Lean Startup) - Is self-managing and cross-functional one, a bite at a time. Software prototype completed

- voice recognition
- collision autoavoidance
- mobile device pairing costs 539000  + 15% = 2) Be less involved
2. Implement all Scrum
ceremonies
into teams work 3. Train teams 

Margo

Build the technical


device
80850 = 619850 your bid
providing more space
for self-direction.
Maciej
Source: Ralph Stacey, University of Hertfordshire
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Driving assist proven © 2021 Scrum.org. All rights reserved © 2021 Scrum.org. All rights reserved © 2021 Scrum.org. All rights reserved © 2021 Scrum.org. All rights reserved
Integrated testing of at least in one
device and software country

Product Manager to
prepare documents Self-Drive proven
Martins for market
authorization
and authorised

Professional Scrum at Scrum.org Relating Complexity to Management Style Exploring Accountability Exploring Definition of Done An Agile Solution for Fixed Price, Fixed Date Work Feature Teams Enhance Transparency Scrum Master Responsibilities Suggested Reading
Quality Assurance
Manager to analyse
Auto-Drive market

1) Code complete
results from product
Artem: 5 mins test
ready

5 mins
Find a 2) All AC are met
With the temperature problem removed, Your Scrum Team is one of seven teams Add Contract Provisions: The Scrum Master is an accountable leader.
A PP
LYIN G Environment Characteristics Leader's Job product 3) Review is Done Each team has all skills to turn Product
you can focus more on the team.  working on a new release of a life-critical
owner :) 4) QA is done and Team 3 Backlog into releasable Increments.
you can nominate product that is shipped internationally. 
Repeating patterns and consistent events Use best practices You discover that there isn't really a a product owner all issues resolved
Vertical slicing: work is divided by end-user Ensures Scrum is Helps people embrace True leader for the "Software in 30 Days" "The Leader's Guide to
PR

Clear cause-and-effect Extensive communication not necessary Product Owner in the team. The from your team You use 2-week Sprints. Each team has "Fixing Your Scrum"
RU

Working self driving


Any requirement that Order of requirements can
O

FE
SS
IO N AL S
C Simple
Well-established knowns Establish patterns and optimize to them who will be Create the car prototype Product Goal
functionality. (Ken Schwaber,  Radical Management"
Developers therefore create the product backlog all the skills to fully develop the understood and enacted and live the Scrum Values Scrum Team (Ryan Ripley, Todd Miller)
Fact-based management Command and control
Product Backlog.
responsible for together during requirements into a Done Increment.  Manufacturing
hasn't already been be changed Jeff Sutherland) (Stephen Denning)
Scrum Team Scrum Masters, Experienced Scrum Masters, Scrum Masters, managing the the Product - Integration testing done
requirements
- costs worked on can be Work is integrated continuously within
Members, Scrum Team, Scrum Masters Scrum Team Scrum Team product backlog each Sprint.
- maintenance 
Goal planning - Acceptance criteria for the entire I as a driver would

Agile Leaders, Members Members Members,


More predictability than unpredictability Utilize experts to gain insights What would you advise them? What would your Definition of Done be? work of all 7 teams
like to get from point
A to the point B swapped out for another
Stakeholders Agile Leaders
Complicated
Fact-based management Use metrics to gain control What's so important about it?  - UAT by the international partners, Setup of equal size Transparency ensured: no unknown,
Experts work out wrinkles Command and control possible adaptations hardware Sprint goal:

Sense, analyze, respond 1. To delegate Product testing is fully longer - performance testing - entire code of
Computer vision
undone work.  Causes change that
Facilitates Scrum events
Setup recognises road
signs 
ownership to one team software
LYIN G SSIO N A L A
complete lifespam all the teams improves quality or
A PP
FE G member bugs are fixed longer Preparing AI
as needed or requested
productivity
O model
Create bounded environments for action Get list of the 2. go through brainstorm
IL
PR

and the product "battery life"


E

Increase levels of interaction and session to create the is tested


software again
update has
More unpredictability than predictability
communication
stakeholders - Product backlog
Train model

Complex Emergent answers


to be free of bugs to
Customer may request Customer may terminate
PR

SOFTWARE
EBM
M

Servant-leadership  Talk to stakeholders - Acceptance criteria ensure its delivering


RU
O

FE I as driver would like


SS
IO N AL S
C LE
D E RSH I
P Many competing ideas Set a
on its main purpose: to have this
additional releases at any contract early if value has
Find and agree on a way (Done definition) 
A
Generate ideas product
goal saving lives of heart
capabilities easy
installable
Probe, sense, respond time at prevailing time and been satisfied for 20% of
Amazon

Scrum Team Product Owners, Experienced UX Practitioners, Agile Leaders, Experienced how to set priorities - ROI  desease patients
define when
There should be common 1. Whether it achieved I as a driver would
like to have easy
material fees remaining unbilled Helps everyone adhere to Amazon Amazon

Members Scrum Masters Product Owners Product Owners, Scrum Masters, Practitioners, Embody agility in the
the job is
Define usable interface
safety testing
considered to

Developing Scrum Masters Product Owners Product Owners,


scope of be done
standard of DoD between Scrum's theory, practices,
High turbulence Immediate action to re-establish order work

Software Agile Leaders No clear cause-and-effect Prioritize and select actionable work
teams 2.  I as a driver would
contract value organization
and rules
like to have easy

Chaotic Exchange define joint There should be point,


accesable support

Unknowables Look for what works rather than perfection on way of


capabilities

Many decisions and no time Act, sense, respond


inidvidual
skills
working which checks that common I as customer service

work is still working  would like to have


option to connect and fix

/Courses issues remotely

Source: "A Leader’s Framework for Decision Making", HBR, October 2008
Open link

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Agenda Scrum Master's Leadership Judi is in Trouble Did Your Definition of Done Include These? Product Goal is a Commitment 5.0 Key Takeaways: Product Delivery with Scrum Component or Layer Teams Face Additional Complexities What Does It Mean for a Scrum Master to Be a Leader? Inspect Your Knowledge - Feedback in 14 Days or Less!
5 mins

Scrum Master's leadership is often misunderstood. Your friend Judi is in trouble. Judi is CEO An Undone or opaque Increment is the equivalent of putting a wet washcloth over the thermostat. Product Backlog is guided by the Product Goal but not limited by it.
Parking Lot Product Backlog holds all the work for the Product.
of a community portal in San Francisco.
The portal has over 20m subscribers, of
- Pick up 1 Move Away From Move Toward Over the past 2 days, you have learned the importance of inspection, adaptation, and fast feedback
whom about a million are always active. product Integration testing Refactoring Acceptance testing Product Backlog gives transparency. cycles. To reinforce those concepts, if you attempt the Professional Scrum Master I (PSM I)
certification assessment within 14 days and do not score at least 85%, you will be granted a 2nd
Introductions Describes a future state
Influence individuals The portal has not been updated with owner of the product that can Helps drive the Coordinating individuals and individual
Coaching people in Scrum and positive attempt at no further cost.

Theory & First Success measured by and teams to take new functionality for over 5 months. Only Product Backlog is a living artifact. team behavior by gradually embodying the
serve as a target for the Product Goal emergence of the contributions
Principles the growth and greater responsibility news and data are updated. Scrum Values Scrum

success of others for actions and Performance testing Release notes User documentation Scrum Team to plan Product Backlog Product Backlog holds all information needed for forecasting,
Scrum Framework Providing answers as a subject-matter Enabling self-management within Scrum
outcomes There are five Product Managers, all vice
Judi for
Product Owner
against planning, and reporting. expert Teams Test your basic knowledge of Scrum and learn from immediate feedback by taking
presidents, responsible for advertising, Setting the
an Open assessment:
Done common goal.
dating, community, vacations, and SCRUM www.scrum.org/open-assessments
Investing in specific outcomes (budget and Helping Product Owners manage Product OPEN
classified functionality. They each receive Stability testing Regression testing
Product Delivery with scope) Backlogs and work with stakeholders Use the Open assessments to prepare for Level I assessments
commissions on the revenue from their Localizations for the
Scrum 1. Define product goal that
Scrum

respective sections of the portal.


delivers to common goal countries where the
Lead without using Leverage Scrum Values 2. Match commission Provides focus for The Scrum Team must Deadlines Focusing Product Owners on flow and Value
People and Teams
She asks you for a recommendation to 1. Get all the stakeholders at the table - product will be sold
authority or force; to promote a Inspire others to higher create backlog
schemes based on product
Code reviews longer-term goals and fulfill (or abandon) one
fix this.  goal  As a student of this course, you are eligible for a $100 discount on the advanced Professional Scrum
Scrum Master
people choose to psychologically safe greatness
2. Go through evaluation session - set transparency to progress objective before taking Helping Developers effectively use and Master II assessment.
spilt product
priorities Prescribing technical solutions
Closing
manager
tasks across
Product development
beyond a Sprint on the next improve the Definition of Done
follow environment
should be prioritised
the sections on the company level 3. Estimate and plan Email support@scrum.org for a coupon to take PSM II at $150 ($250 retail price).
4. Select 3-5 high prio things to enter the
Judi should have one Change
Guiding Developers to discover what works
Scrum

commission first sprint


PO from inidiviual Fixing problems
section to
5. go incrementally updating the portal best for them
entire portal and repeating steps 2-4

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Scrum Master Choices Empirical Processes Require Trust & Courage David Saves the Day Conventions, Standards, and Guidelines Serving Done Product Backlog Holds the Plan for Future Sprints 5 mins
5.0 Suggested Reading The Cindy Problem I'd suggest do not work in
Measuring the Success of a Scrum Master Review Your Class Experience
5 mins
In your teams, choose a concept to study and one specialist area so it Do not include Cindy 5 mins
They should relly on and
in none of the teams.
SOFTWARE
There is no methodology for a Scrum Master to follow, yet there is a set of intervention choices David is Product Owner at Sprint respect Product owner. present back to the class.  You are Scrum Master for three will be possible to
and behavioral stances from which to choose depending on context.
Feedback is important, and we take it seriously. Your feedback
Planning. He presents a Product Backlog So they have to start Scrum Teams. They work from distribute Cindy's capacity helps us to continually inspect and adapt our courses. 
with his idea, after She can be full time
different from what he and the other the same Product Backlog, have properly. If there are no consultant for all the
itereration they can "The Professional  "When Will It Be done?" options to work on
Product Managers agreed on. discuss the results of the Team 1 Team 2 the same Product Owner, and teams - External Share your feedback on the class you attended at:
Product Owner" (Daniel Vacanti) another area they can
Trust & idea and adapt or Product Qualities Development Standards Transparent Ordered Refined share a common solution base. expert role Failing Succeeding www.scrum.org/feedback
Transparency Inspection Adaptation completely change the (Don McGreal, Ralph invite Cindy specifically
Scrum

Courage After more than 3 hours of bickering,


direction. Jocham) for refinments.
David and the Product Managers are Clear
description
Defined
responsibilities
Outcome of Developers from all three Scrum
each task is
nowhere. Quality code base (clean, readable, Pair programming of the work
task
(who is doing
what) clear Ordered means - clear to all team Teams report that in the next
members
organized according
three Sprints they will all be Cindy should be
Stick to the product
naming conventions) (A)TDD, (A)BDD to priorities where
- story acceptance
criteria are known
Refine product SME for the teams
You are there to help them get started. backlog as agreed
most priority tasks in and agreed working in one specialist area of Poor quality and/or Reliable delivery of Solid understanding
What do you suggest? 
and use opp. for Valuable functionality only Refactoring Estimation
of the top less priority the solution. Cindy is the only backlog and but not be low value and
Inconsistent or
quality, valuable of Scrum framework,
next sprint planning Ressource available full time mechanical Scrum
Increments theory, and values
to revisit and Architectural conventions respected UI testing in the bttom
expert that knows that section prioritization
to them because
inconsistent delivery Trustpilot

adaptation of result of listed items


According to design / style guide Functional testing well. The teams will need Cindy she would need to Share your experience with
Unidentified According to usability standards Performance testing full-time for their Sprints. be cloned Stagnation or
Continuous other potential students! 
you should decide what 1. Define the Goal.  Low morale High morale improvement and
items have the biggest 2. Match backlog Documented Continuous Integration / Continuous Team 3 degradation
learning
Living Artifact As a Scrum Master, what do
value and place them items against the goal, Service levels guaranteed (uptime, deployment you suggest?
on the product backlog setting priorities 1. Re-allocate sprints
performance, response time) Change priorities based on priotization so
that Cindy can allocate Dependency 
David to set Decompose product Amazon
Self-sustaining
her resources optimally on Scrum Master
a clear backlog items
Dilbert

Reorganise Product backlog so that 2. Find additional Your review will be visible on our website:
product goal Add/update/remove new one Scrum Team can work with Cindy resources that back up
PBI during one Sprint, afterwards next Cindy for some
  Scrum team can work within domain complimentary work 
or only one team work with Cindy. 
Find way how to clone Cindy in future

Source: "A Leader’s Framework for Decision Making", HBR, October 2008
Open link

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A Sprint is an Agreement Can We Deliver a Done Increment? Product Backlog Holds the Plan for Future Sprints Scrum Thrives on Self-Managing Teams A Scrum Master Provides Services Continue Your Learning Online
Meeting the Management
10 mins 5 mins
Hi,

Heard a lot of good things


about your team. Want to
Consider your current team at work.
Product Goal
know more about Agile.

See you in 10 minutes. 


You receive a message from your CEO: The single source of truth for Scrum.org Digital Learning Pathways
Is your team able to deliver a Done
Your CEO

what is planned in the Transparent


Increment by the end of the Sprint? 
a mindset in which we react
and adapt to fast changing
Scrum Team Stakeholders product Manager-led work limits Scrum provides Scrum Master Product Owner Agile Leader Developers
environment in dynamic If not, how do you get there? agility and other benefits boundaries and
reality in order to create
of Scrum
Open link Open link Open link Open link

better value.
accountabilities for 
It also enforce learning
"Every Sprint you "We leave you alone Contains a Product Goal for self-management to
The team is
have us do to let you work on able to
deliver a
greater focus and
transparency
Minimal but sufficient
be more effective
the main issue is that the goal is not
something new as what we need most." fully clear and the team is lacking full done
invrement.
knowledge of what needs to be Constraints are often set
you see fit." done and how; there is a
communication issue (people are by the organization
not speaking the same language of
Scrum); PO is absent for most time Not always, sometimes team 1. To define the "definition of
List of what is needed to Managed by the 
velocity is too optimistic, done"  improve the product Product Owner
Benefits of Scrum
Explain to the CEO what 'Agile' is about.
Flexible approach to the product
Flexibility Stability sometimes due to the
complexity of the tasks, but
2. To apply this into every
backlog item in Sprint increase as self-
yes, but mainly
development in general lacking proper 3. To review sprint at the end
 - Empowerment of teams
- Continuous delivery
when scrum team
knowledge of the sprint
Self-management works managed Scrum Teams
to make good decisions is working in full Bus factor
- Adjusting to change in a
Being able to rapidly react to - Iterative approach line (strong metric Ordered based on: ROI, value, better against goals mature
speedy manner
changing conditions and control - Transparency dependencies/lack
The single source of work 
risk of complex endeavors, while dependencies, risk, and other
- Continuos improvement - Constant adaptation & improvements of staff back ups) for the Scrum Team
maximizing delivered value. It is
-Fast response to changes factors
done with creating transparency,
regularly inspecting outcomes and - Constant collaboration with stakeholders The entire point of Scrum is to create a Done Increment.
adapting approach when needed.  

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Definition of Scrum Sprint Planning is the First Step 4.0 Key Takeaways: Done OmniDrive Product Backlog Refinement Multiple Projects, One Team A Scrum Master Removes Impediments Your Scrum.org Profile
5 mins
10 mins
Hire more
5 mins
developers and
During Sprint Planning, the Developers Take a look at your Product Goal and During team formation and start-up, you
If Scrum was to be reduced to one purpose only, it would be the creation share knowledge
don't know how much Product Backlog Product Backlog. discover that the Scrum Team has to keep Problem - switching - possible solutions:
to forecast.  of Done Increments. working on other projects to get them done
so that they can
What would be a good candidate for in time.  cover the less 1. Complete previous project then start a new
Scrum (noun): What should they take into account? the first Sprint Goal? priority project.
one
Organizational
Done Increments are essential for Scrum's empiricism and agility. Processes
Which Product Backlog Items should What would you advise in this situation? 2. 2 days a week (Mon-Tue) - 1 project, next 3
Guide developers to days (Wed-Fri) - another project
A lightweight framework that helps they should consider
estimate the backlogs be refined? Why? 
resources (people, A robust Definition of Done is a commitment to the Increment's quality
people, teams, and organizations knowledge), complexity based on agreed sprint 3. Part of the team - one project, another part - Adjacent 
of items and and transparency. Refine your Product Backlog and be another project, if possible Processes
generate value through adaptive importance time frame (eg. 2wks, Asses how
ready to present it to the class. much time is
solutions for complex problems.  the product goal to 4wks) Finish mandatory needed to
develop only what is Definition of Done reflects usable. tasks first, identify work on other
ask the team to Development
actually required for
road blockers and brainstorm what to do
the current sprint / - estimate each task in time-resource or project. Excellence
what they are points Scroll up or use these links to navigate help them to solve (maybe set timeframe
time consuming 1. Let the team to that everyone agree
Scrum is: capable to achieve in back to your backlog. tasks
two weeks of time manage their on to finalize the Scrum Team
Joabba - determine dependencies pre-requisites, resources refinement ongoing projects
Lightweight tool Simple and sequence of tasks Forming
Determine sprint 2. If needed to find a before they go into
for enabling purposefully Set WIP for projects
velocity solution by using one the new one)
That will help to keep
business agility incomplete - set sprint goal of the sprint event
Estimate effort for the focus un decrease lead An Understanding
- plan the sprint according to the goal 3. If needed involve
product backlog items  time and generate of Scrum
value earlier   PO  
Scrumguides
Definition of Done

Source: Dominik Maximini


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Scrum Implements the Three Legs of Empirical Process Control What to Select During Sprint Planning? 4.0 Suggested Reading Upcoming Product Backlog Items Are Refined to Ready Task Switching Scrum Master Skills Connect With the Scrum.org Community
5 mins
5 mins

During the Sprint Planning, the Scrum Product owner should


Product Backlog is continuously refined to List the skills and traits a Scrum Master
decide what items
Team has a hard time figuring out which should be taken. Product Goal needs to be effective and successful.
According to PO
increase understanding, granularity, and
Product Backlog Items to include in the priorities from top to transparency.
current Sprint. bottom developers "The Phoenix Project"
We all know what take task within their "Continuous Delivery"
(Kim, Behr, Spafford)
"Specification by Example"
capacity.
is going on (Jez Humble, David Farley) (Gojko Adzic) Larger Product Backlog Items are broken
What would you advise them as a Scrum down into consumable pieces of value.
Transparency Master in this situation? Skills Traits
Product Backlog items that can be Done by - Pleope are not ready to
How would you help them get started? 1. Most important towards
the Scrum Team within one Sprint are
North pointed
use scrum
the goal emotionally Value/result oriented
- People don't understand
trustful,
Self organised Forums Twitter LinkedIn Facebook RSS
2. Prerequisites for another deemed ready for selection in a Sprint intelligent,
Supportive values ad what scrum respectful, scrum.org/community @scrumdotorg linkedin.com/company/ facebook.com/ scrum.org/rss
Planning event. team allie, stands for.
tasks
organized
Conflict solving capabilities
- People can't remember
inclusive scrum.org scrum.org
Capture all task pick items which are 3. Less effort - much impact
Creative & curious
Courage scrum rules
that are required to the most valuable to
- People prefer to use
accomplishing the people
Adaptation Inspection achieve the
definition of done, next increment and person -
legacy approaches for
project management calm /
which are coherent actively avoiding buzzwords leader patient
delete all
unnecessary items with the current status listening 
Help team to
of the product prioritize the
Check your work development product
- Empowerment
OK to change as you do it backlog Amazon
goal oriented
 - Good listener
- Engage others
open
First priorities and goals
Amazon Amazon

tactical direction from Product owner point of - Moderation


curious
honest
view and afterwards analytical skills -Coaching assertive
discussion what is possible communication skills focused goal-oriented
work organization respectful
from technical and capacity skills Coaching, teaching,
humble
point of view and then align training skills observe,
problem solving communication

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Scrum is a Foundation for Agility Sprint Planning Flow Product Backlog Supports Emergent Architecture Sustainable Pace 7.0 Key Takeaways: Scrum Master Thank You!
Limit risk, provide transparency, and be able to adapt through short, high value iterations: Every Sprint must deliver some business functionality. People work at a sustainable pace. If Developers have to consistently work more,
To deliver valuable, opportunistic pieces of functionality frequently, quality and creativity drop.  A Scrum Master's focus is the understanding and proper usage of the
By self-managing, cross-functional teams. Scrum framework.

The Scrum Master teaches, coaches, and mentors the Scrum Team
and the organization.
Sprint Sprint Sprint Sprint Sprint
Being a Scrum Master requires distinct skills. 
SC
R U M TEA M

Useful increment is available  

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Comparing Evolutions 5 mins


Sprint Goal is a Commitment Techniques for Product Backlog Ordering & Value PL
EM EN
T
Scrum Values 7.0 Suggested Reading
CO M

AR

In groups, prepare a teaching block about your graph. Document


Y

the key take-aways in your section.


Sprint Goal is the single objective for the The Scrum Values are the foundation for

Waterfall Scrum

PR
A C TI C E
Sprint (the why). 500 Value Points Allocate points from a fixed total behavior and practices in Scrum.
Group 1 Group 2
Waterfall: It provides guidance, focus, and flexibility They are closely related to the theory and "Mastering 
Scrum: result on
- defined scope
- complicated change on how the functionality is implemented.  first principles of Scrum and support teams Professional Scrum" "Coaching Agile Teams" "Scrum Mastery"
each iteration
Visibility Visibility Ability to ChangeAbility to Change management
- fixed development plan, no in their work. (Ockerman, Reindl) (Lyssa Adkins) (Geoff Watts)
possibility to change the scope Assign relative value points (instead
Waterfall: result at on later stages  Sprint scope may be re-negotiated upon Planning Poker
the end of the of size)
project
Sprint learning without affecting the Scrum Masters can always fall back on
Ariane
Visibility Visibility Ability to ChangeAbility to Change Sprint Goal. these essentials.
Scrum:
- constantly adapting
Martins Artem
Time Time Time Time
- changes are possible
After items are selected to be in the Scrum Values are the life blood of the
during the project 
Buy a Feature Innovation Game using money
Sprint (the what), the remaining Product Scrum framework. 
BusinessValue BusinessValue Risk Joanna
Miri Risk Backlog will continue to change, evolve,
Group 3 Time Time Group 4
Time Time
and be refined.
Sebastian Scrum: Margo
- we reduce the risk by
BusinessValue BusinessValue
Scrum: constantly
growing value over Risk Risk constant check of 20/20 Vision Innovation Game for simple ordering What other
the time (iterations)
results and acceptance techniques have 
tests by customer 
Time Time
Waterfall: value after
development has Time Time
you seen Product Amazon Amazon Amazon

Owners use?
started Waterfall:
-Risk management methodology
- some risks can not be
forecasted and hard to manage
during the project
Thirty-Five Collaboration activity for ordering
Time Time Time Time - low possibility to react and
adapt, and minimise risks 

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Scrum: What's in a Name? Sprint Backlog Methods of Product Backlog Organization PL


EM EN
T
The Assets of a Collaborative Team
CO M

AR
Y

Sprint Backlog consists of It is a highly visible, real-time Developers create and To monitor Sprint progress, Assets can turn into dysfunctions and grind a team. A team requires

PR
the Sprint Goal, selected picture of the work planned update the Sprint Backlog Developers often use A C TI C E nurturing, cherishing, and attention to avoid team atrophy.
Product Backlog items, and in order to achieve the as they see fit and as more complementary practices Priority Either calculated or relative
... as in Rugby, the ball gets passed within the a plan for delivering the Sprint Goal. is learned. (e.g., burndown chart or
team as it moves as a unit up the field. Increment.  cumulative flow diagram).

 Takeuchi-Nonaka, The New New Product Development Game (1986)


Development Cohesion Both product and system
Why Sprint X: 'Sprint Goal'
What How Commitment
Cohesion simplifies
Sprint Backlog To Do In Progress Blocked Done
Business Cohesion Smaller area of business affected development and
implementation Conflict Accountability
PBI

Implementation
A work flow, for instance
PBI Cohesion

PBI Trust Goals


Intentions Release grouping

PBI: Product Backlog Item

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Is it Customer Service? Daily Scrum When Will Item "A" Likely Be Released? Putting It All Together
10 mins 5 mins Strong: 5 mins
professionalism
At a Sprint Review one of the stakeholders wants A Scrum Team is most effective when all of intrinsic motivation
Product Backlog self-managing and cross-functional
to know when Item A is likely to be released.  the building blocks are in place:
Weak:
1. Intrinsic motivation effective collaboration
How would you deal with this question? Size: M 2. Self-managing and cross-functional scrum values
Developers inspect their Average number of PBIs per Sprint = 4 3. Effective collaboration
15 minute timebox daily event progress toward the  Size: L
Sprint Length = 2 weeks 4. Scrum Values
Sprint Goal 5. Professionalism Collaboration - yes
Size: XL Professionalism - yes
Size: S Consider your current team. What areas are Motivation - could be improved
You are a student working your way through Burger Kitchen is high quality, everything is strongest with your team? What areas might Self-managing and competence
Developers create a plan for
college. You work at Burger Kitchen earning cooked from scratch Consistent place and time Size: M need improvement? sharing - need significant
the next working day
minimum wage. You are on the 2pm - 11pm There is no pre-cooked food you were improvements
shift, and the only person on duty.  planning on throwing out Size: S Strongest:
Burger Kitchen uses strict inventory control. Size: L
2,3,5 1. Strong - Self
You are cleaning up at 10:30pm when a Anything you take to give to the customer Need work strongest: 2,5 managing and
customer approaches and orders a Double will be charged to you Size: L on: improvement: cross-functional
Burger Kitchen Deluxe with onions, cheese, You have not yet entered the order 1,3 & Collaboration
and bacon and an order of fries. You ring up Not a problem-solving  Item A Size: S 1, 4
Not a status meeting 2. Improve -
the order. The price is $6.00. The customer What do you do?  meeting
Size: XXL Strength: Effective collaboration, Scrum values
informs you that they only have $1.20.  What do you say to the customer? Professionalism 
Size: L
Improvements:
Self managing and cross-
functional
Scrum values
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2.0 Key Takeaways: Theory & First Principles Burndown as Expected? Scrum Master Service to the Scrum Team
5 mins - Facilitate the meeting and 5 mins
make sure everyone has a
The Scrum Master of another team in the How does a Scrum Master help a team time to speak.
Product development resides in the complex domain. company shows you how well his team is become collaborative and effective? - Involve team members in the
conversation by asking "What
doing.  do they think about a specific
The best fit for complexity is the empirical process. How Does a Scrum Master help a team topic"
The team is meeting its forecasts and stay healthy? - As for health is important to
make sure that there is a
The three legs of empiricism are transparency, inspection, and adaptation. planning well. 
health working environment in
Conflict solving
the team and no overimes. 
He shows you the displayed burndown. initiating info sharing and teaching to collaborate
Transparency requires trust and courage. have a broader
What do you think? assisting in appropriate communication and Enhance collaboration -
information flow
perspective not
SM creates environment
necessarily to encourage and
Encouraging to take the decisions or assisting related to reinforce cooperation
Work Remaining

Organising and administering non development development Help stay healthy - SM


activities checks in with each team
member on a regular
bu

basis
rn
do

By facilitating discussions
w

Coaching and challenging 


n

Help to understand the


Following up to the workload, concept of scrum values
organize and helping to remove blockers as a safe boundary for
moderate and helping to improve  everyone. 
team Team stay healthy by
exchange iteration of scrum frame
Time work implementation 

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2.0 Suggested Reading A Little More Time A Scrum Master Serves the Scrum Team
5 mins

Developers are doing well during the Sprint. A Scrum Master's overall impact is indirect.

However, three days before the timebox of Sprint can


"The Scrum Guide" "The New New Product "The Leader's Framework the Sprint expires, they request a little more Artem Lead by example. Be the first one Learn to read the room. Be Be comfortable with failure.
 No I'll invite PO to be extended to be vulnerable. Be a living connected without being present. Team decisions may not lead to
(Ken Schwaber, Jeff Development Game" for Decision-Making" time, one or two days at most, to get the demonstration of team assets and the anticipated outcome. This is
Sutherland) (Takeuchi, Nonaka) (Snowden, Boone) discuss
testing done.  Scrum Values. Admit your part of learning and growth. 
possibilities of missteps. 
delivery only parts
Do you extend the Sprint?
that have been Keep the original
tested properly.  sprint timebox as
testing is
unfinished and
transfer the testing
into next sprint 
Create an environment of safety. Show patience. Be okay with Care for people. Listen to them
Capture testing Encourage debate, support it and silence. Let the team take action. without judgement. Assume
in the upcoming keep it productive. Use coaching positive intent. Meet them where
sprint, improve
time estimation in techniques like open questions. they are and help them find the
the next sprint next step. 
(learning)

No, items which doesn't Restrain from solving. Reveal, not


Facilitate consensus. Try to have Show low tolerance for
Hbr Hbr
correspond to the definition key decisions made clear at the
resolve. Be careful not to steer
organizational impediments.
Scrumguides

of done should be moved to the team towards premature


end of team discussions, making resolution of conflict to protect
the next sprint, if it is responsibility and deadlines clear. people. Help team members
impossible to finish during develop conflict resolution skills.
current sprint

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A Sprint is a Feedback Loop A Mindset and Behavioral Shift for Management


5 mins

What happens in which Scrum event? Are there any elements that don't belong here?
Are you going to be impacted by the change, or are you going to help lead the change?

The Product Owner informs


the Developers of the Figure out how to
Inspect the Increment number of PBIs required for make the next Sprint
the next Sprint more enjoyable

Inspect Product Adapting the Definition


Scrum Team 
Backlog and forecast of Done to increase Predictive Management Empirical Management
inspects itself
delivery dates product quality
Sprint
Sprint Review Long-term detailed plans Goals, vision, direction
Retrospective
A demo to promote
Inspect how the Sprint
Stakeholders applaud Assign and control the work Foster the environment
went with regards to
the product to
individuals and
the Developers for Maximize capacity and effort Help remove impediments
stakeholders their hard work
interactions Keep all on schedule Attend Sprint Reviews
Driven by meetings and reports Share incremental feedback
Inspect marketplace
Adapt the Product A status meeting for Intervene to fix all problems Manage for value
changes and potential
use of the product
Backlog the steering committee Provide external motivators ($, Autonomy, mastery, purpose
job title)

Doesn't Belong

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© 2021 Scrum.org. All rights reserved

Flow of the Sprint Review


6.0 Key Takeaways: People & Teams
This is a collaborative working session, not a demonstration

People take commitments they make more seriously than commitments


other people make for them.

Teams are more productive than the same number of individuals.


Product Backlog &
Increment & Sprint Current Business
Sprint Progress Towards
Outcomes Conditions Teams and people do their best work when not interrupted.
Product Goal

Products are more robust when a team has all of the cross-functional
skills to do the work.

Under pressure to “work harder,” quality is automatically and increasingly


reduced.
Review, discover, and rearrange info
The Noun Project
Icon Template http://thenounproject.com
Changes in team composition often lower productivity for a time.
Reminders

100px

.SVG

Strokes
Try to keep strokes at 4px

Minimum stroke weight is 2px


For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboar size)

Scale your icon to fill as much of


the Safe Area as possible (within
the guides)
Ungroup
If your design has more than one
shape, make sure to ungroup.
Save as
Save as .SVG and make sure
“Use Artboards” is checked.

Update Product Backlog

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© 2021 Scrum.org. All rights reserved

Sprint Retrospective
6.0 Suggested Reading

"The Five Dysfunctions  "Peopleware: Productive


"Drive"
of a Team" Projects and Teams"
(Daniel H. Pink)
(Patrick Lencioni) (Tom DeMarco, 
Scrum Team inspects how Scrum Team adapts by Timothy Lister)
the last Sprint went: identifying the most helpful
Individuals, interactions, changes to improve its
process, tools effectiveness
Definition of Done

Amazon Amazon
Amazon

© 2021 Scrum.org. All rights reserved

© 2021 Scrum.org. All rights reserved

Scrum Events Quick Reference


Every element of Scrum serves empiricism.

Event Inspection Adaptation Who Attends Timebox for 1 Month

Product Backlog,
Sprint Backlog,
Sprint Planning Product Goal Scrum Team 8 hours
Sprint Goal
Definition of Done

Progress toward 15 minutes 


Daily Scrum Sprint Backlog Developers
Sprint Goal (always)

Increment, Sprint,
Product Backlog, Scrum Team,
Sprint Review Product Backlog 4 hours
Progress toward Stakeholders
Product Goal

Actionable
Sprint, Definition of
Sprint Retrospective Improvements Scrum Team 3 hours
Done
Definition of Done

© 2021 Scrum.org. All rights reserved

Scrum Values and Empiricism


5 mins

Artem
The Scrum Values are essential to the  Commitment
effective use of Scrum. stands for
resposibilities to
opennes enables empiriam by
each other in the
exposing yourself to experimenting
How do the Scrum Values enable or team to reach the
and trying different approaches
sprint goal
inhibit empiricism? courage enables honesty and
transparency and finally leads to
progress thanks to testing non-
obvious solutions

Openness - gives
openess: share transparency for the scrum
SC S
R U M V A LU E constructive team to define backlogs
feedback, learn Focus - gives priority for the
goal 
© 2021Scrum.org. All Rights Reserved.
from failure

Openness - helps to discuss


problems and blockers,
which in turn supports
continuous growth. Helps to
build trust also.

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Call from the CEO


5 mins

I'll show the delivered


scope and explain how
amazing to to have a
working and valuable
After a couple of Sprints, CEO calls you and
increment after each asks whether Scrum is working.
sprint. I'll also show a
retrospective backlog
and how we improve our
work. 
the burndown progress
status How do you answer this question? 
the team's commitment to
achieving the goal [velocity] What elements are you going to consider?

Probably we are getting there and we are


improving. 
If the goals whave set up the meeting
logistics and work fully in agile
 
are being sprints,the developers, and
product owner work hand in How many Sprint goals are achieved?
met?
hand to achieve our sprint
goal, however we still need a How we are moving towards Product
bit more time to adjust our
culture to become more open goals? How we improved Sprint capacity?
towards learning from
mistakes. What value to the business we have
provided? 

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3.0 Key Takeaways: The Scrum Framework

Scrum implements empiricism in complex environments.

Scrum Team includes specific accountabilities.

The Scrum artifacts provide transparent information.

The Scrum events serve transparency, inspection, and adaptation.

© 2021 Scrum.org. All rights reserved

3.0 Suggested Reading

"Zombie Scrum 
"Scrum - A Pocket Guide" "Agile Project Management
Survival Guide"
(Gunther Verheyen) with Scrum"
(Verwijs, Schartau,
(Ken Schwaber)
Overeem)

Zombiescrum Guntherverheyen Amazon

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