Professional Documents
Culture Documents
PART 4, SECTION 2
Introduction
The purpose of this Section is to provide practical advice to those who are
required to ascertain the amounts due in reimbursement of direct loss and/or
expense incurred in building projects.
Surveyors are particularly reminded that their role in these matters is set out in
their building contract and is normally limited to determining quantum; it does
not usually extend to determining liability.
Equally, it is not the quantity surveyor’s role (to whom the task of
ascertainment is usually given) to seek to get away with as little a payment as
he can. The contractor, for his part, may understandably press hard for a
significant figure and on occasions overstate his case either in words or money
or both. Too often the quantity surveyor is seen, or even sees himself, as being
at the opposite end of a tug-of-war rope to the contractor. This is incorrect.
Whilst the quantity surveyor is perfectly entitled to probe such submissions by
weighing all the contrary evidence, his ultimate task is to determine a proper
ascertainment in accordance with the conditions of contract and the
circumstances that have prevailed.
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G 4.2.1.2 However, the level of damages payable at common law has never intended to
act as a penalty or deterrent but simply to ensure that, in respect of the
aggrieved party, “he is, so far as money can do it, to be placed in the same
situation with regard to damages, as if the contract had been performed”.1
G 4.2.1.3 Nor are such damages intended to recompense the aggrieved party for all
losses whatever their nature. In the case of Hadley v. Baxendale2 it was
established that damages ought to be of a kind which “should be such as may
fairly and reasonably be considered either arising naturally, that is,
according to the usual course of things, from such a breach of contract itself,
or such as may reasonably be supposed to have been in the contemplation of
both parties, at the time they made the contract, as the probable result of the
breach of it”.
G 4.2.1.4 Where building contracts contain clauses dealing with the entitlement of the
contractor to recover direct loss and/or expense for any delay or disruption to
the regular progress of the Works caused by the client or his team or other
designated causes, such clauses have been developed against this general
background.
G 4.2.1.5 There are important distinctions to be drawn between the express provisions
in a form of contract on the recovery of direct loss and/or expense, and
recovery of damages at common law. In the case of the former the
requirements laid down in the contract must be rigidly adhered to; if they are,
then reimbursement is a contractual entitlement and does not require
judgement of the Court or an arbitrator.
G 4.2.1.6 The provisions of the loss and/or expense clauses are generally without
prejudice to any other rights and remedies which the contractor may possess,
and which he may wish to pursue through arbitration or the Courts. This
consideration is, however, outside the scope of this Section of the Handbook.
G 4.2.1.7 To determine the contractor’s entitlement one must calculate the difference
between the costs arising from the application of the following two questions:
(a) What is the reasonable cost of carrying out the particular element of work
in the delayed or disrupted circumstances that were created directly as a result
of the matter under consideration (for example late instructions)?
(b) If that delay or disruption had not been so caused what would those costs
have been?
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work that was carried out it does not follow necessarily that all such costs were
properly incurred.
G 4.2.1.9 Thus, even if the form of contract refers to ‘ascertaining’ the loss – as does the
JCT form (see G 4.2.1.13) – complete proof in the way of invoices or
verified cost records is unlikely to be available. Indeed, as outlined elsewhere
in this Section, the surveyor is not required to establish ‘complete proof’ but
is instead required to use professional judgement. This should not, however,
detract from the critical importance of ensuring that proper and reasonable
records are maintained by the contractor and contract administrator.
G 4.2.1.10 The primary purpose of this guidance is not to provide a legal treatise on the
matter of claims but to provide practical comment on how to go about
determining, as reliably as possible, the contractor’s monetary entitlement.
G 4.2.1.11 The correct ascertainment of the amount of any direct loss and/or expense to
be reimbursed to the contractor requires sound knowledge and experience of
building practice, careful study of the conditions of the relevant contract and
an understanding of their legal application, together with knowledge of the
relevant and up-to-date case law. In addition, the person undertaking the
evaluation requires access to the best records and other information that is
available on that particular contract.
G 4.2.1.12 The principles referred to are generally applicable to all cases where a
contractor is entitled, by the conditions of contract, to reimbursement of his
direct loss and/or expense. This entitlement is provided in most, but not all,
forms of building contract, even where the expression ‘direct loss and/or
expense’ may not be used.
G 4.2.1.13 This guidance is based predominantly upon the provisions of the 1998 edition
of the Standard Form of Building Contract, published by the Joint Contracts
Tribunal – referred to as JCT 98. The wording used in the form is either
identical, or very similar, to that adopted in many of the other forms published
by the JCT, for example the Works Contracts used in association with the JCT
Standard Form of Management Contract and the JCT Standard Form of
Building Contract with Contractor Design.
G 4.2.1.14 It should be noted that in this text extracts from printed forms are frequently
paraphrased. Readers therefore should in all cases check the precise wording
used in the particular form with which they are involved in practice,
particularly where the form is not one of those promulgated by the JCT. It may
even be that, although a JCT Standard Form has been used, particular clauses
have been amended.
G 4.2.1.15 Following the terminology used in the JCT forms, an event or failure which
gives the contractor grounds for seeking reimbursement of any resultant loss
and/or expense is referred to as a ‘matter’; whereas an event or failure which
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gives the contractor grounds for seeking an extension of time for the
completion of the works is referred to in this Section as an ‘event’ (also
see G 4.2.3.2).
4.2.2 Definitions
G 4.2.2.1 LOSS AND/OR EXPENSE
Any monies which a contractor has a proper expectation of receiving but has
not received and/or monies properly expended or to be expended by him.
G 4.2.2.2 DIRECT
“The direct consequence of the act giving rise to the claim”,1 or “that which
flows naturally from the breach, without other intervening cause”.2 Clearly
this word ‘direct’, when used in conjunction with the words ‘loss and/or
expense’, is a very restricting one and disqualifies all costs and/or expenses
that do not arise as a direct result of the matter under complaint. Thus, any
costs due, for example, to mismanagement, to other causes not recognized as
matters by the wording of the contract or to other concurrent delays should be
excluded from those reimbursable to the contractor as they are not the direct
result of the matter under consideration.
G 4.2.2.3 ASCERTAINMENT
The definition of this word should be seen in the context of the subject of the
ascertainment. Given that judgement is almost always called for (see G
4.2.1.5 and G 4.2.1.6) it follows that ‘to ascertain’ can rarely mean to prove
comprehensively with invoices and records but rather to establish by the use
of such facts as are available and by the use of expert judgement.
4.2.3 Entitlement
G 4.2.3.1 LIMITATIONS
(a) The loss and/or expense must arise directly as a result of one of the matters
referred to under the terms of the contract. Such matters do not usually extend
to the contractor underpricing the rates to be used in valuing variations. Thus,
losses arising from any such underpricing are not usually reimbursable.
1 A & B Taxis Ltd v. The Secretary of State for Air (1922) 2KB 328
2 Saint Line Ltd v. Richardson Westgarth & Co (1940) 25 BLR 140 refers to the case only in passing
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(b) Indirect costs – i.e. costs not arising directly as a result of the matter under
consideration – should be excluded. In this respect the link between cause and
effect is a vital factor.
(c) Costs incurred in respect of which the contractor has not compelled with
the conditions laid down in the contract in relation thereto cannot be dealt with
under the terms of the contract (but see G 4.2.1.6). For example, JCT 98
requires the contractor to make an application in writing to the contract
administrator as soon as it is reasonably apparent that disruption will occur as
a result of a matter referred to in clause 26 of that contract (or under clause 34
in the case of loss and/or expense arising from the discovery of antiquities).
For the contractor to be able to obtain reimbursement in accordance with the
contract he must first have complied with that provision (see G 4.2.3.3 for
more detailed advice on the validity of written applications).
(f) On the other hand, a contractor who through good management is destined
to increase the profit he anticipated making at tender stage cannot be denied
this prospect by the incidence of a matter giving rise to a loss and/or expense
claim. For example, at tender stage the contractor might have anticipated
removing some element of plant by, say, the twentieth week. In the event he
may be beating this target and be destined to be able to remove it by, say, the
fifteenth week. If a delay caused by a matter recognized by the contract occurs
which requires that plant to be retained for a further four weeks, i.e. until the
nineteenth week, he is entitled to additional reimbursement for those four
weeks.
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Under JCT 98 and other forms of contract in the same series, the expression
‘extension of time’ is replaced by the words ‘fixing a new completion date’
but the more traditional ‘extension of time’ is used in this Section. Extension
of time does not necessarily mean that the contractor has an entitlement to
reimbursement of loss and/or expense. On the other hand, the contractor may
have an entitlement to such reimbursement even when there is no extension of
time. Each matter needs to be treated on its merits whether or not an extension
of time is due or granted. Nevertheless, under JCT 98 there is a requirement
that the contract administrator declares the amount of any extension of time
granted for any event which also constitutes a matter under clause 26 where
such a declaration is necessary for the ascertainment of loss and/or expense.
Thus, in ascertaining the contractor’s entitlement to reimbursement of loss
and/or expense, the existence and amount of any attendant extension of time
must be revealed where this is relevant to that ascertainment.
(c) Reference to loss and/or expense in site meetings or the like, or references
to ‘delays’ which do not mention loss and/or expense, do not constitute valid
written applications to recover loss and/or expense.
JCT 98 requires that the contractor provides the contract administrator (or if
so instructed, the quantity surveyor) with all the documents necessary for
1 John Laing Construction Ltd v. County and District Properties Ltd (1982) 23 BLR 1
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G 4.2.3.5 In practice, what is going to be adequate data will depend upon the nature of
the disruption or delay. Thus, the request for the contractor to keep such
details should not only be timely but should also be as specific as possible as
to the data required.
In general the same principles apply to ascertaining the loss and/or expense to
be reimbursed to a nominated sub-contractor as apply to the main contractor.
It must be recognized, however, that a nominated sub-contractor may have an
entitlement under the terms of the sub-contract to reimbursement by the main
contractor (due, for example, to the latter’s mismanagement) which should be
passed on to the employer.
4.2.4 Ascertainment
G 4.2.4.1 RESPONSIBILITY FOR ASCERTAINMENT
Under JCT 98 the responsibility for ascertaining the amount due is the
contract administrator’s, unless he instructs the quantity surveyor to undertake
this task. Where the contract administrator so instructs the quantity surveyor
this instruction should be in writing, to be copied to the contractor, and be
specific as to the matters which are covered in such an instruction. However,
the contract administrator cannot delegate to the quantity surveyor, or anyone
else, the task of forming an opinion on whether or not there is a case in
principle for loss and/or expense to be ascertained. A checklist of steps
required under JCT 98 is included at Appendix E.
G 4.2.4.2 The quantity surveyor should be careful to ensure that the contract administrator
undertakes this task of forming an opinion before embarking upon any
ascertainment. The quantity surveyor should also ask the contract administrator
for all the data he has upon which he formed that opinion; for the quantity
surveyor’s task is always one of determining quantum in respect of the items
which in the opinion of the contract administrator are admissible in principle. It
is not for the quantity surveyor to usurp the role of the contract administrator in
matters which the contract conditions specifically reserve for him.1
1 John Laing Construction Ltd v. County and District Properties Ltd (1982) 23 BLR 1
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G 4.2.4.3 However, once the quantity surveyor has been properly instructed to ascertain
the amount due he should proceed with this task without delay. It is for the
contract administrator or quantity surveyor, as the case may be, to ascertain
the amount and not to await a detailed submission from the contractor.
G 4.2.4.4 In general the surveyor should ensure that the basis, calculations and
evidential records used in the ascertainment are recorded in writing. This may
be a mandatory requirement on public sector contracts.
G 4.2.4.6 Clause 26.1 of JCT 98 requires that ascertainment is made from time to time.
This means that ascertainment should be an ongoing process where the facts
are sufficiently established to make a proper and finite calculation. Moreover,
clause 30.2.2.2 of JCT 98 states that any amount ascertained under clause 26
should be included in interim certificates.
In recent years there has been much discussion on whether claims should
properly be considered on a global basis or whether each item should be
considered in isolation. In this respect the quantity surveyor need only be
concerned with the points in G 4.2.4.10 below.
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G 4.2.4.10 It is important that a contractor makes proper applications on each and every
occasion that an entitlement to make a claim arises.
(a) It is necessary that each application conforms fully with the rules written
into the contract about them (for example timing, in writing, sent to the
contract administrator).
(b) The contractor must keep such records as are necessary for the
ascertainment of the amount due.
(c) Only where the effect of a series of matters (for example the late issue of a
number of instructions or the instructing of a number of variations) is such as
to create extra costs which by their nature are indistinguishable from one
another can an application on a global basis be entertained. Simply because
there is, for example, a series of variation instructions which create
overlapping or contiguous disturbance, it does not follow that all other matters
on that project can be added in to make a global claim. A global approach to
ascertainment should be restricted solely to events which create
indistinguishable effects. Thus, no contractor should be penalised by being
denied reimbursement simply because extra costs were incurred which could
not by their nature be particularised. On the other hand, the facility of global
ascertainment should not be used to mask facts and figures that could properly
have been particularised and presented.
More often than not the dominant items will be the first two from the above
list.
G 4.2.5.2 PRELIMINARIES
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G 4.2.5.3 When ascertaining the extra cost of ‘preliminary’ items (but see G 4.2.4.8)
it is important to break each item down into the following components:
(b) Removal costs are admissible in the same way as setting-up costs.
(c) Extra hire charges would be reimbursable if the particular item is required
to be kept on site longer than otherwise would have been the case due to the
relevant matter. The comparison is between the period that the item would
have been on site had the matter not occurred and the period that it was
reasonable to have been on site given that the matter did occur
(see G 4.2.1.7). Where the plant in question is owned by the contractor the
measure of his loss is the amount (if any) that he could have earned by using
the plant elsewhere had it not been tied up on the site for longer than would
have been the case if the matter in question had not occurred.
(d) Extra running charges would be reimbursable if, due to a relevant matter,
the particular item is required for a longer period than otherwise would have
been the case. Again the comparison is between the period that the item would
have been in use had the matter not occurred and the period that it was
reasonable to have been in use given that the matter did occur
(see G 4.2.1.7).
(b) Wherever possible request that contemporary records be kept, noting the
output achieved in practice by the particular workmen who are disrupted.
Clerk of works’ records and diaries can be invaluable evidence of this.
(c) Have regard to whether any delay comprises a series of small recurrent
delays or one large one. In the former case the proportional loss of output can
be very high, whereas in the latter case the loss can be mitigated by
redeploying resources elsewhere.
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(d) Recognize that there is a learning curve in all activities. The advantage of
this can be lost if a new gang of men is brought in to undertake work which
has become familiar to others; the resultant extra cost will be reimbursable.
Moreover, if additional labour has to be recruited at short notice it may be
necessary to pay premium rates which would in principle be reimbursable.
(e) Whatever the level of variation orders, late instructions and so on, much of
the work of labour will not actually be significantly affected. For example,
bricklaying or fixing pipework once under way may suffer little or no delay.
The delay may be associated with becoming familiar with an unexpected or
unplanned task. The ‘coal face’ operation may not be affected at all.
(f) Recognize that great economies can flow from a repetitive task, for
example fixing partitions in a series of identical dwellings, the interruption of
which can result in far-reaching losses.
G 4.2.5.7 INFLATION
If work is executed later than otherwise would have been possible as a result
of a relevant matter and if inflation has caused the cost to rise then, provided
that such costs are not reimbursable under the fluctuations clause, they will
form part of the ascertainment. Even where the contract contains a
fluctuations clause, if it contains a non-adjustable element, a delay in the
execution of work might well increase the non-recoverable element, which
would be reimbursable.
Loss in the recovery of head office overheads is an admissible item but the
amount of such loss may be difficult to substantiate. Overall percentages, not
related to the particular circumstances, cannot be used.1
G 4.2.5.9 Wherever possible, proof should be sought of such items as extra site visits by
head office staff or the greater involvement of head office staff in managing
1Tate & Lyle Food and Distribution Co. Ltd & Another v. Greater London Council & Another (1982)
1WLR 149
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the project as a result of the matters giving rise to a claim. Appendix C gives
further guidance on the components and methods of such an ascertainment.
G 4.2.5.10 Account should be taken of the extent to which extra costs are already being
reimbursed through the pricing of the variation account.
G 4.2.5.11 Where there has been a delay as a result of a relevant matter but no consequent
increase in value (thereby excluding some contribution to extra head office
costs) some extra recovery is an entitlement provided that this does not extend
to include costs that should have been mitigated. It should also be shown that,
but for this delay and the consequent tying-up of head office resources for a
longer period than would otherwise have been the case, those resources could
have been productively used elsewhere. The Courts have increasingly
recognized that, providing all the pre-conditions are met, a formula approach
to calculating this element maybe permissible.1
G 4.2.5.12 As with the recovery of loss of profit, however, it is important that overriding
consideration be given to the level of recovery that would have been possible
on alternative work had the contractor been free to do so (see G 4.2.5.13).
1 St Modwen Developments Ltd v. Bowmer & Kirkland Ltd (1996) 1996 CILL 1203
2 Peak Construction (Liverpool) Ltd v. McKinney Foundations Ltd (1970) 1 BLR 114
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borrowed (or interest that could not be earned on capital) in order to finance
the prime cost of the loss and/or expense. Such finance charges are
reimbursable.1
G 4.2.5.15 Finance charges are recoverable from the date that the primary loss and/or
expense was incurred up to the time that the certificate, which included the
payment of that loss and/or expense, was issued, provided, as always, that the
conditions in the contract in that respect have been met (see G 4.2.3.3 (c)).
G 4.2.5.16 The rates and manner of interest payable should be those actually incurred (or
being earned on capital).
It is not possible to list all the items which are inadmissible. However, it might
be helpful to comment upon certain items which are occasionally claimed as
being reimbursable when they are not. Among these the most usual are:
(b) The cost of preparing a submission for the reimbursement of loss and/or
expense.
In common with most lump sum contracts JCT 98 does not contain provisions
for instructions to be given to accelerate the works. If acceleration is required
it should be achieved by means of a separate agreement.
G 4.2.6.5 Where, however, he provides the data which might be required by the quantity
surveyor under clause 26.1.3 the cost of so doing may be reimbursable.
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PART 4, SECTION 2, APPENDIX A
A2 TEMPORARY ACCOMMODATION
Consider:
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PART 4, SECTION 2, APPENDIX A
A3 PLANT
This covers plant owned by the contractor or hired from a subsidiary or
specialist company. It is advised that the conditions of hire are examined.
There is often a guaranteed minimum period of hire which would have been
paid for in any case. When long delays have occurred, loss must be mitigated
by use elsewhere or the termination of the hire contract.
Consider:
• tower cranes;
• mobile cranes;
• banksmen and slingers;
• weighbridge;
• wheel washing facilities;
• compressors;
• mixers;
• pumps;
• hoists;
• site surveying equipment;
• site/crane radio system;
• concrete testing;
• general site equipment;
• small plant and tools; and
• rubbish removal (skips).
A4 TEMPORARY WORKS/ACCESS
Consider:
• temporary roads – maintenance; and
• clean access and site roads.
A6 DISTRIBUTION
Consider:
• service gang –cleaning, attendance and distribution;
• forklifts and drivers;
• dumpers and drivers;
• telescopic hoists, including driver;
• internal site transport; and
• hoist drivers.
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PART 4, SECTION 2, APPENDIX A
A7 SCAFFOLDING
Consider:
• extra hire;
• adaptations; and
• additional work – for example safety rails where scaffolding removed.
A8 TEMPORARY ELECTRICS
Consider:
• equipment – generators, transformers etc.;
• fuel consumption;
• consumables; and
• maintenance.
A9 TEMPORARY WATER
Consider:
• water and sewerage – rates/metered consumption; and
• maintenance.
A10 INSURANCE
Consider:
• contractor’s all risk;
• public liability;
• professional indemnity; and
• performance bond.
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PART 4, SECTION 2, APPENDIX B
Appendix B: Disruption
B1 THE EFFECTS OF DISRUPTION
B1.1 Labour
Factors to be taken into account include:
• loss of productivity (labour resources must have been available and able
to have been used profitably elsewhere had the loss of productivity not
occurred);
• standing time;
• overtime; and
• changes in labour strength on the site and in gangs;
B1.2 Plant
Refer to invoices to indicate additional costs due to:
B1.3 Materials
Extra costs can be incurred due to the:
B2.2 This information can assist in the ascertainment of the effects of instructions
upon progress.
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B3.2 There may be further items not covered above which the contractor could
bring to the notice of the quantity surveyor. In making an assessment of
disruption, the quantity surveyor may require the tender progress intentions
of the contractor, and to examine data on which projections of progress were
based in order to indicate the effect that changes have had upon the planning.
The information may include critical path analyses and similar information.
B3.3 The quantity surveyor should give careful consideration to all this
information and judge its relevance to the particular matters being examined
(but see G 4.2.4.2).
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Appendix B (4/99
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• percentage;
• lump sum(s) (specify how compiled); and
• spread in rates of all items.
• time records or diaries which may indicate additional time spent with
consequential financial disbursements (this should be time arising from
relevant events over and above that which would have been spent on
ordinary administration of the contract);
• proof of payment made on all admissible items; and
• details showing build-up of general head office costs at the relevant time
or throughout any relevant period.
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C4.2 What were the relevant events giving rise to delays under the
conditions of contract? Were head office costs applicable to those
events?
C4.3 To what extent was the head office involved in, for example, site visits,
meetings etc.?
C4.4 Was there a need to employ additional head office staff whether or not
a delay had occurred?
C4.5 How effectively did the firm employ staff on this contract as against
other contracts that they were undertaking?
C4.6 What was the size of the contract in relation to the size of the firm and,
therefore, the impact of the delay to progress on the business of the
firm?
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PART 4, SECTION 2, APPENDIX D
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Appendix D (revised 07/01)
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PART 4, SECTION 2, APPENDIX E
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Appendix E (revised 07/01)
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PART 4, SECTION 2, APPENDIX F
BOOKS
Chappell, David. Powell-Smith and Sims’ Building Contract Claims, 3rd Edition,
Blackwell Science Ltd, 1998
Keating, Donald and May, Anthony Sir. Keating on Building Contracts, 7th Edition,
Sweet & Maxwell, 2001
Parris, John. The Standard Form of Building Contract JCT 80, 2nd Edition, Collins,
1985
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Appendix F (revised 07/01)