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  • The 5 Whys

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    The 5 Whys problem solving tool helps identify the root cause of issues by asking "why" questions about the problem multiple times. It involves asking why an issue occurred and continuing to ask why until the underlying or core cause is determined, which usually requires asking why a minimum of 5 times but may require more iterations of questioning.

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    The 5 Whys problem solving tool helps identify the root cause of issues by asking "why" questions about the problem multiple times. It involves asking why an issue occurred and continuing to ask why until the underlying or core cause is determined, which usually requires asking why a minimum of 5 times but may require more iterations of questioning.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
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    12 views1 page

    The 5 Whys

    Uploaded by

    professor
    The 5 Whys problem solving tool helps identify the root cause of issues by asking "why" questions about the problem multiple times. It involves asking why an issue occurred and continuing to ask why until the underlying or core cause is determined, which usually requires asking why a minimum of 5 times but may require more iterations of questioning.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    The 5 Whys 

    problem solving tool helps you with root cause analysis.


    It gets you to the heart of a problem.

    When you identify an issue or an abnormal condition, ask why it


    occurred, but don’t stop there. Continue to ask why several more times.
    Try to go 5 questions deep, or at least continue until you can no longer
    identify another cause. That is the point where you have found the core of
    the problem—the original reason it happened.

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