Professional Documents
Culture Documents
IMPORTANT NOTES
Please print your boarding pass and take it with you to the airport
You must present your boarding pass at the airport and before you board
If you have checked baggage, arrive at the airport at least 90 minutes before your flight, or two hours before if you're flying to the US
Arrive at the boarding gate at least 45 minutes before your flight, or at our US pre-clearance facility one hour before if you're flying to the US
If you're denied boarding, or your flight is cancelled or delayed for at least two hours, ask our team for the text stating your rights with regards to
compensation and assistance
PASSENGER COPY