The document provides two lists of 10 questions and statements that may be heard or said at a restaurant. The questions that may be heard from staff include inquiries about party size, reservations, ordering, appetizers, courses, drinks, dessert, enjoyment of the meal, and additional needs. The questions customers may ask staff are about availability, seating preferences, menus, kids options, relocating tables, ordering, restrooms, takeout containers, and paying the bill. Common staff statements include greetings, seating availability, smoking/pet policies, specials, out of stock items, order repetition, payment methods, and imminent closing. Customers may also make seating requests, mention reservations, request more time, place food orders, provide
The document provides two lists of 10 questions and statements that may be heard or said at a restaurant. The questions that may be heard from staff include inquiries about party size, reservations, ordering, appetizers, courses, drinks, dessert, enjoyment of the meal, and additional needs. The questions customers may ask staff are about availability, seating preferences, menus, kids options, relocating tables, ordering, restrooms, takeout containers, and paying the bill. Common staff statements include greetings, seating availability, smoking/pet policies, specials, out of stock items, order repetition, payment methods, and imminent closing. Customers may also make seating requests, mention reservations, request more time, place food orders, provide
The document provides two lists of 10 questions and statements that may be heard or said at a restaurant. The questions that may be heard from staff include inquiries about party size, reservations, ordering, appetizers, courses, drinks, dessert, enjoyment of the meal, and additional needs. The questions customers may ask staff are about availability, seating preferences, menus, kids options, relocating tables, ordering, restrooms, takeout containers, and paying the bill. Common staff statements include greetings, seating availability, smoking/pet policies, specials, out of stock items, order repetition, payment methods, and imminent closing. Customers may also make seating requests, mention reservations, request more time, place food orders, provide
10 QUESTIONS YOU MAY HEAR 10 QUESTIONS YOU MAY ASK
- How many people are you? - Are you open? - Do you have a reservation? - Could we have a table in the non-smoking area, please? - Are you ready to order? - Could we have the menu, please? Could you bring me/us the menu, please? - Would you like an appetizer? - Do you have a kids’ menu? - What would you like as a… first course?...second course? …side dish? - Can we change our table? - Would you like a dessert? - Could I have…, please? - Would you like anything to drink? - Where is the restroom? - Would you like some coffee? - Could I have a doggy bag (take-home box), please? - Are you enjoying your meal? - Can we have the bill, please? - Would you like anything else? - Do you accept credit cards? 10 STATEMENTS YOU MAY HEAR 10 STATEMENTS YOU MAY SAY - Welcome! - A table for … three, please. - I’m sorry, there are no tables left/available. - We have a reservation. The name is… - Sorry, smoking is not allowed here. - We need a few more minutes before we order. - Sorry, pets are not allowed in our restaurant. - We’re ready to order. - Today’s special is… (spaghetti carbonara style…) - I would like…some salad. - I’m sorry, we’ve run out of… (risotto…) - Excuse me waiter, the food is too cold/too salty/too spicy… - Let me repeat your order - The food is excellent. The atmosphere is enchanting. - I’m sorry we don’t accept credit cards - We need another fork / spoon / knife / napkin… - The restaurant is closing in… 10 minutes. - There’s something in my soup !?! - I hope you enjoyed your meal. Please come again. - We’d like to see the dessert menu, please.