Scribd Logo
Upload

Welcome to Scribd!

  • TataPlayChatTranscript0001YaHDN6SHF1Y4 1

    Uploaded by

    Sunny b
    13 views2 pages
    The document is a chat transcript between a customer and a Tata Play customer service representative regarding the minimum recharge amount. The customer asks what the minimum recharge amount is, and the representative responds that it is Rs. 100. The customer notes that it used to be Rs. 50 and asks if there are any criteria to recharge with a lower amount. The representative checks and lets the customer know the minimum was changed to Rs. 100 on August 18th, 2022 according to an update from their department.

    Original Description:

    Original Title

    TataPlayChatTranscript0001YaHDN6SHF1Y4-1

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document is a chat transcript between a customer and a Tata Play customer service representative regarding the minimum recharge amount. The customer asks what the minimum recharge amount is, and the representative responds that it is Rs. 100. The customer notes that it used to be Rs. 50 and asks if there are any criteria to recharge with a lower amount. The representative checks and lets the customer know the minimum was changed to Rs. 100 on August 18th, 2022 according to an update from their department.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    13 views2 pages

    TataPlayChatTranscript0001YaHDN6SHF1Y4 1

    Uploaded by

    Sunny b
    The document is a chat transcript between a customer and a Tata Play customer service representative regarding the minimum recharge amount. The customer asks what the minimum recharge amount is, and the representative responds that it is Rs. 100. The customer notes that it used to be Rs. 50 and asks if there are any criteria to recharge with a lower amount. The representative checks and lets the customer know the minimum was changed to Rs. 100 on August 18th, 2022 according to an update from their department.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    TataPlay Chat Conversation History

    [8/30/2022, 2:14:01 PM]CHAT STARTED AT Tue Aug 30 2022 14:14:01 GMT+0530


    (India Standard Time)

    [8/30/2022, 2:14:02 PM]: Welcome to Tata Play,


    We are here to help you, please type in your query in the chat
    box and click on the send button. Please note that this chat may
    be recorded and used for quality assurance and training purpose.

    [8/30/2022, 2:14:23 PM]

    : hi ... what is the minimum amount to be recharged [8/30/2022, 2:14:26 PM]system: A chat

    expert will be with you shortly.

    [8/30/2022, 2:14:40 PM]Kalvakota Sai Aditya Swamy: You will now be assisted by
    Kalvakota Sai Aditya Swamy,your chat reference ID is 0001YaHDN6SHF1Y4.

    [8/30/2022, 2:14:50 PM]Kalvakota Sai Aditya Swamy: Hi Welcome to TATA Play.

    [8/30/2022, 2:15:01 PM]Kalvakota Sai Aditya Swamy: Let me help you with this
    information.

    [8/30/2022, 2:15:31 PM]Kalvakota Sai Aditya Swamy: Sir, you can charges with Rs.100/-.

    [8/30/2022, 2:15:55 PM]Kalvakota Sai Aditya Swamy: And you can view the services.

    [8/30/2022, 2:15:59 PM] : when was this changed

    [8/30/2022, 2:15:59 PM]Kalvakota Sai Aditya Swamy: Is there anything else that I may assist
    you with?

    [8/30/2022, 2:16:07 PM] : earlier I could recharge for 50 only

    [8/30/2022, 2:16:51 PM] : is there any criteria which allows me to reharge with lower
    amounts ?

    [8/30/2022, 2:17:11 PM]Kalvakota Sai Aditya Swamy: Let me help you with this
    information.
    [8/30/2022, 2:19:01 PM]Kalvakota Sai Aditya Swamy: Sir, we have get a update from the
    concerned department on 18/08/2022.

    [8/30/2022, 2:19:47 PM]Kalvakota Sai Aditya Swamy: Sir, anything else I could help you
    with?

    [8/30/2022, 2:20:00 PM] : but is there any condition that can help avail a lower minimum
    recharge amount ?

    You might also like