Professional Documents
Culture Documents
MARALAL TOWN
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STUDENT
SUPERVISOR
work. Encouragement and suggestion that enable me to come up with this business plan.
I also thank my parents and all my family members for their moral and financial support during
the period of writing this business plan. I do also thank my classmates for the encouragement.
DEDICATION
My dedication goes to my parents and family members for their moral and financial support they
offered to me.
In this chapter the business name, its location and address also included its form of ownership
and type of business.
In this chapter there is description in justification of the opportunity, industry in which it belongs
and achievable goals of the business. Also include the entry and growth strategy
1.3 MARKETING PLAN
In this chapter in contain customers and their classification. Its market shares in the region and
competitors also include method of promotion and advertising
In this chapter also it includes the pricing strategy of the product and its sale tactics also
distribution strategy is included.
In this chapter reveals the origination and management, structure of number of personnel and
their duties, structure of the origination and qualification of each personnel and their duties also
their salaries are included. Also in this chapter it contains how business recruit the employees
their training and how they get promotion.
Also it includes remuneration and incentive and also licenses, permits and bylaws pertaining the
business and supportive service which help the business by lacking a risk.
In this chapter it is production facility and capacity that are used for smooth operation also their
place of repair and maintenance indicated and the proposed layout of the business
Production strategy is also included that is monthly material labour monthly expense and cost of
production required.
It also includes production process these are events of the production and regulation affecting
operation of the business
The proposed startup capital of the firm will be amounting to Kshs 800000. The capital will be
acquired in the following ways.
Sources Amount Kshs Percentage%
Owner contribution 400000 50%
Family relative and friend 280000 35%
contribution
Loan from banks 120000 15%
total 800000 100%
CHAPTER TWO
My business organization offer computer service and modern technology like information
communication technology [ICT] the product and the service mainly use electricity as a source
of energy the business. It will supply the product and the service to the customers in the locally
to enhanced technology in the area. The entrepreneur started his primary education in 2004 at
Nontoto Primary School and cleared in 2012. He completed his secondary school in the year
2016 he later joined The Eldoret National Polytechnic where he is currently pursuing a diploma
in land survey.
The sponsor name is Lekurraa Elias Ntaiteu. I was born in the year 1998 now 21 years old I was
born in Nontoto village, Lorroki division Samburu county in rift valley region.
The business will be located in Maralal town it will be strategically located in the town centre
due to availability of good network electricity water and security which are the factors of
Despite the sponsor being a sole proprietor he will benefit from the card of family members
50%
contribution
The business will be short up business which deals with equipping of computer knowledge to the
customer who is the learners. Product and service related to cheaper price this will enable to
The business shall be established with the objective of offering quality service to the customers’
computer packages this service help a lot in the organization such as banks, schools’ workshops
since most of the work done now days is computerized. Other service includes cyber service this
help customer to access to the internet where they can learn a lot such as learning online.
Photocopying, lamination, website, browsing and building are other service offered at affordable
price to avoid overcharging to the customers thus making the business effective.
There are opportunities for the continuation and expansion of this business the proprietor efforts
towards the running of the business shall be realized as the business grows.
The sole trader knowledge skills and competence toward business services is equal to
Meeting local demands due to unsatisfied demand in the area the business will used available
resource to provide service to customers effectively making the business more attractive thus
Creation of employment. The business will create employment to non-teaching staff and
Net Profit-Availability of demand of service from the business makes it to create profit. This
Good Infrastructure-The infrastructure of the business is pleasant for the business to operate
daily operation of the business due to availability of good transport, electricity, water supply and
The proposed industry falls in the education industry the business will benefit mostly industry
Although the industry does not require much capital for entry it enjoys getting
Profit.
Even though the industry will experience seasonal factors such as student dropouts.
The education industry enjoys having a high percentage growth and long lasting stability with
the industry embracing current technology its firm has enjoyed good developments.
iv) Creating new campuses in the nearby towns like Kisima and Suguta for expansion of the
firm.
Even though the completion will be stiff due to presence of other school offering the same
Service offered is of affordable price and of current technology in order to meet the expectation
of potential customers and even to attract more thus creating more room for expansion of the
business.
Due to availability of all factors of production like capital good management field for expansion
and qualified workers the business is expected to bear fruits and meet its objectives.
The business will be marketing its service through newspapers, radio station, and television and
Include all the activities, strategic tactics and policies that will be carried out to exploit the
market opportunities
3.1 CUSTOMERS
Customers are the backbone of even and every business since without
The product produce or services rendered will be of no any importance. The proposal business
will target mostly the student the employees and the entire public.
Classification
a) The student targeted is between fifteen years and twenty years of ages the higher
percentage of the student will be the form four leaves with K.S.C.E certificate others will
b) The business will also target the employees since most of the employees from the region
are computer illiterate. Since the business will be both male and female most of the
employees are of age thirty and fifty years and recurring their income.
c) The entire public will also be potential customers of the business the customer will be
looking for good performance since the business will be aiming at giving out its best
services will have assessed by the customer during school and even holiday.
3.2. COMPETITION
Novelty Computer Academy will have its competitors within the town and even outsides town.
Novelty computer Academy is located within Maralal town while African Institute and
Although Accra institute is located within Maralal town if will be disadvantages since it is
not located outside along the highway as Novelty Computer Academy.Brookhouse and
Shady Garden are located outside Maralal town thus three service are not easily accessed.
The potential competitors are not of medium size the proposed business will be selected
according to how good they have been to the business the agent will be given department to
Since the business will aim at being the largest firm it will be disadvantages to the other firm
in terms of rendering service same of the advantages that the business will have over
accessible service fair price in terms of acquisition, good relation with its customer’s large
size.
expansion.
Accra Institute i) Good administration i) Have unqualified
customers employees.
facilities to be used.
Maralal town as the location of the proposed business has a population of approximately one
hundred thousand people the service offered will be distributed to its customer as follows;
pie chart
30%
40%
students
employees
entire public
30%
The business will use advertisement and promotion as a way of popularizing the business.
Advertising
a) Posters
b) Newspapers
c) Radio
i) Posters
The use of posters will be placed at strategic points for example on public notice boards. In the
area chief camps, schools and organizations notice boards. They will inform the customers about
the products and services that will be available where they can get them, when and at what cost.
Posters will also give directions to the location of the business. Posting will cost one thousand
ii. Radio
The use of radio will be a good way of advertising since large number of people owns radio the
advertisement will be done through SERIAN FM station that is local language radio station in
Maralal region with high number of listeners. Two thousand shilling will be used for only one
week.
iii. Newspapers.
With the many versions of newspapers available the business will benefit much since
Advertisement will be well distributed this will cost three thousand shillings.
iv. Promotion
The business will offer free service for one semester to the best student. It will also provide prize
Cost of production will be based on the experience incurred during a given semester. Some of
the factors that will be considered when setting price will include;
The business will at all times abide by the regulation of the price set by the government the price
(ii)Competitors
To avoid overcharging its customers the business will first carry out a survey on how its
Price to be shared will depend on each and every course taken. This is because charging varies
The customers shall be made aware of the pricing of the goods and service in the enterprise this
Personal selling methods shall be applied such as producing posters, indicating sales and
drastically reduce prices of course s offered. These shall be distributed in customer’s potential
areas. Psychological pricing shall be used on other course of diploma should pay a little bit less
than certificate.
Although the customer will be accessing their service directly in their campuses some of them
will also be learning online that is E-learning, the of network within its campuses is expected to
One of the main problems will be expected in E-learning are poor signals to solve this business
will ensure that the responsible build of repeaters to boost the signals.
CHAPTER FOUR
The business under one management will involve the teaching and non-teaching staff. All the
staff members will render different service as their qualification will indicate.
The owner of the business will be the one who is managing. I will be responsible in supervising
of the teaching staff and even the non- teaching staff. Also I will be the director of the business.
The manager will draw a salary amounting to Kshs 40000; forty thousand per month.
In order for the business to succeed it will require the presence of the following personnel.
a) Principal
Qualification
iv. Should have experience of two or more years in the same field.
Qualification
c) Teaching staff
Qualification
d) Accountants
Qualifications
e) Secretary
Qualification
Other personnel
f) Non-teaching staff
Qualification
The non-teaching staff each will draw a salary of 10000 per month.
4.3 RECRUITMENT TRAINING AND PROMOTIONS
a) Recruitment
The business will advertise on the vacancies available through radio, newspapers and small print
out then the firm will interview the applicant and select the most qualified and shortlist to them
there after they will send a letter of appointment to them but those fail will also receive a letter of
regret incase those who qualified fail to turn up they will be called for the same.
b) Training
c) Promotion
The business will provide promotion to the employees basing on the following conditions;
Although the salary paid to the employees will be specific, certain conditions will be considered.
Also such conditions include the seniority of the person, the experience and specialization and
also training qualification. Some of the incentive the business intends to provide
Monetary incentives
Allowance to employees
Bonuses
Medication facilities
Non-monetary incentives
Games
a) License
License of the business will be acquired from ministry of local government. Application for the
license will be done through Maralal Town Council.
b) Insurance
Insurance will be acquired from Amoco Insurance Company. The business will be insured
against fire and theft.
c) Permits
Business control of assets contract and agreement succession’s arbitration. When contract are
given out the business will require the agreements written to avoid disagreements.
These are the services that the entrepreneur of the business require for the efficient running of the
business
a) Banking service
MARALAL
b) Postal services
c) Insurance company
My business will be insured against any risk that may occur from Amaco Insurance Comp
AMACO INSURANCE COMPANY
NAIROBI.
CHAPTER FIVE
This chapter is mainly concerned about how the products are produced or how the services are
rendered. It also includes the facilities used during the production process.
To meet customers demand, the firm will require a number of facilities for effective production
i.e. computers, chair, tables, blackboard and stationery, books and pens.
Facilities like chairs, table that will require any repair will be taken to the nearest workshop to be
repaired. Facilities also like the computer will require maintenance and this will be done when
the need arises.
The proposed business layout
ADMIN
BLOCK GATE
WASHROOM
S
LIABRARY
CLASSROOMS
customers to meet their demand, the firm will require some fixed assets like cars. The firm will
hire two cars that can be used for operation and other operations for the firm to work effectively.
MATERIAL COST
Photocopy papers 10 @ 500 5000
Printing ink 1000
Stationery 500
Pens 500
Books 1300
Pining material 200
TOTAL 8000
Monthly expenses
Cost of production
Particulars Amount
a) monthly material requirement 8000
b) monthly labour requirement 145000
c) Monthly expense requirement 4500
TOTAL 157500
Training to students will be offered at scheduled time the staff will come up at time table
indicating the time and when the lesson to be offered or thought at a particular time. The
students’ interests will also be requested to apply for the holiday teaching. This kind of teaching
will be thought when schools have gone for holidays.
To also ensure that the facilities available are utilizes well. The student will be asked to feel free
and get accessed to them each and every time.
Operational process
Application- student will apply for their intended course online or on –paper.
Selection- the selection panel of the school will go through the applications
Exams- at the end of the course student will have to sit for exams
The proposed business will obtain trading license from Maralal County Council. This will cost
the business Kshs 2000 every month. The presence of the business will legalize the running at
that particular time.
The business will also undergo a number of procedures and documentation to ensure smooth
running at the business. These include obtaining health certificate from Kenya revenue authority.
Another important certificate that the business will apply for is the ministry of education. This
will proof that the business has been accepted in the education industry.
CHAPTER SIX
This chapter majorly involves or describes how the business will be financed. It shows how each
and every requirement has been allocated the required capital. Financial plan of the business is
important in the running and management of the business.
This refers to the expenses incurred prior to the starting of the business. These include;
Items Amount
Vehicle 673250
Electricity installation 2000
Water 1000
Furniture and fittings 25000
Tools and equipment 30000
Business permit 2000
Legal fees 1000
Insurance 5000
Consultancy fee 1000
Telephone expenses 3000
TOTAL 743250
JAN FEB MAR APRIL MAY JUN JUL AUG SEPT OCT NOV DEC TOTAL
CASH IN Kshs Kshs Kshs Kshs Kshs Kshs Kshs Kshs Kshs Kshs Kshs Kshs Kshs
FLOW
Cash sales 210000 180000 210000 150000 210000 160000 190000 200000 210000 180000 210000 230000 2340000
Collection 2000 3000 2000 4000 3000 2000 2000 18000
from debtors
Cash at hand 20000 25000 20500 10000 15000 13000 17000 12000 18000 14000 12000 16000 192500
Cash at bank 30000 25000 15000 20000 15800 16000 15000 16200 20000 15000 20000 25000 233000
Total sale 260000 232000 248500 182000 244800 189000 222000 231200 250000 211000 242000 271000 2783500
inflow
Cash outflow
Cash 45000 53000 62000 25000 73400 42000 481100 64400 56400 57500 43800 83400 654000
purchase
Interest on 4000 4000 4000 4000 4000 4000 4000 4000 4000 4000 40000
loan
Wage and 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 1200000
salaries
Electricity 1500 1200 1250 1300 1600 1450 1350 1200 1400 1350 1200 1400 16200
Water bill 1200 1100 1250 900 1000 1200 1300 1250 1400 1300 1100 1200 13200
Transport cost 4000 2500 3000 4000 3500 3200 2800 1900 2000 1250 1150 1300 30600
Repair and 4500 3000 5000 2500 3000 4000 2000 2500 3200 2800 3500 3000 39000
maintenance
Telephone 1200 1400 1900 1900 1100 1100 2000 1500 1000 2000 2000 1500 18600
expenses
Insurance 40000 40000
License 4000 4000
3600 2400 2000 3000 11000
Advertisemen
t
Repayment 10000 10000 10000 10000 10000 10000 10000 10000 10000 10000 10000 110000
on loan
Total cash 205000 172200 188410 152650 197600 166950 173650 186750 179200 180400 169800 205800 2178610
outflow
Net cash bal 55000 59800 60090 29350 47200 22050 48350 48450 70600 30600 72200 65200 657240
c/f
Less 5% of 2750 2990 3004 1466.5 2360 1102.5 22407.5 2412.5 3530 1530 3610 3250 30400.5
cash bal c/f
Net cash after 52250 56810 57085.5 27882.5 44840 20947.5 45932.5 46027.5 67070 29070 68590 61940 578445.5
tax
Cumulative 52250 109060 166145. 194028 238868 259815. 305748 351775. 418845. 447515. 516505. 578445.5
cash 5 5 5 5 5. 5
6.4 PROFORMA INCOME STATEMENT FOR THE YEAR END YEAR 1
Items Kshs
SALES 2340000
Less expense
Electricity 16200
Water 13200
Insurance 40000
License 4000
Advertisement 11000
Vehicle 673250
713685
Current assets
Stock 100000
Debtor 20000
1683685
Liabilities
Loan 120000
Capital 1020000
1683685
6.6 BREAK EVEN POINT
Variable cost
ITEMS AMOUNT
Purchase 654950
Electricity 16210
Water 13250
Advertisement 11000
TOTAL 783610
2340000- 783610
=1556390
Sales
1556390 *100
2340000
= 66.5
Break-even point
Insurance 40000
Licenses 4000
TOTAL 1244000
Contribution
=1244000 *100
1556390
=79.93%
ITEMS AMOUNT
Total investment 743250
Working capital 1020000
Fixed assets 728250
TOTAL 2,491,500
ITEMS AMOUNT
Total investment 800000
Personal equity 400000
Funds from friends 28000
TOTAL 1228000
APPENDIX
BUSINESS LOCATION
TO SUGUTA
MARALAL COUNTY
OFFICESS
SUNSHINE
SCHOOL
OF COMPUTER
AFRIQUE STUDIES
HOTEL
TO TEN WEEK
HOSPITAL
SAMBURU TEACHERS
TRAINING COLLEGE
TO KISIMA TOWN
TO LOOSUK TOWN