Cpk

PROCESS CAPABILITY INDEX -- Cpk

Process Name: Potato chip salter

Process Units: % salt

Ratio Value Process is:

Specification Target: 1.00 % salt Cp: 1.33 capable
Lower Specification Limit: 0.98 % salt Cpk: 0.67 not capable (not centered)
Upper Specification Limit: 1.02 % salt

Process Mean: 1.01 % salt Percent Under Spec: 0.00%

Process Standard Deviation: 0.005 % salt Percent Over Spec: 2.28%
Percent Out of Spec: 2.28%

Process Capability Chart

90.00
80.00
Process Density

70.00
60.00
50.00
40.00
30.00
20.00
10.00
0.00
0.95 0.96 0.97 0.98 0.99 1.00 1.01 1.02 1.03 1.04 1.05
Quality Dimension

Chart Setup
-0.50 0.96 0.0000 0.001 1.02
-0.49 0.96 0.0000 0.001
-0.48 0.96 0.0000 0.001
-0.47 0.96 0.0000 0.001
-0.46 0.96 0.0000 0.001
-0.45 0.96 0.0000 0.001
-0.44 0.96 0.0000 0.001
-0.43 0.96 0.0000 0.001
-0.42 0.96 0.0000 0.001
-0.41 0.96 0.0000 0.001
-0.40 0.96 0.0000 0.001
-0.39 0.96 0.0000 0.001
-0.38 0.96 0.0000 0.001
-0.37 0.97 0.0000 0.001

Page 1
 Cpk

-0.36 0.97 0.0000 0.001

-0.35 0.97 0.0000 0.001
-0.34 0.97 0.0000 0.001
-0.33 0.97 0.0000 0.001
-0.32 0.97 0.0000 0.001
-0.31 0.97 0.0000 0.001
-0.30 0.97 0.0000 0.001
-0.29 0.97 0.0000 0.001
-0.28 0.97 0.0000 0.001
-0.27 0.97 0.0000 0.001
-0.26 0.97 0.0000 0.001
-0.25 0.97 0.0000 0.001
-0.24 0.97 0.0000 0.001
-0.23 0.97 0.0000 0.001
-0.22 0.97 0.0000 0.001
-0.21 0.97 0.0000 0.001
-0.20 0.97 0.0000 0.001
-0.19 0.97 0.0000 0.001
-0.18 0.97 0.0000 0.001
-0.17 0.97 0.0000 0.001
-0.16 0.97 0.0000 0.001
-0.15 0.97 0.0000 0.001
-0.14 0.97 0.0000 0.001
-0.13 0.97 0.0000 0.001
-0.12 0.98 0.0000 0.001
-0.11 0.98 0.0000 0.001
-0.10 0.98 0.0000 0.001
-0.09 0.98 0.0000 0.001
-0.08 0.98 0.0000 0.001
-0.07 0.98 0.0000 0.001
-0.06 0.98 0.0000 0.001
-0.05 0.98 0.0000 0.001
-0.04 0.98 0.0000 0.001
-0.03 0.98 0.0000 0.001
-0.02 0.98 0.0000 0.001
-0.01 0.98 0.0000 0.001
0.00 0.98 0.0000 79.7885
0.01 0.98 0.0000 79.7885
0.02 0.98 0.0000 79.7885
0.03 0.98 0.0000 79.7885
0.04 0.98 0.0000 79.7885
0.05 0.98 0.0000 79.7885
0.06 0.98 0.0000 79.7885
0.07 0.98 0.0000 79.7885
0.08 0.98 0.0000 79.7885
0.09 0.98 0.0001 79.7885
0.10 0.98 0.0001 79.7885
0.11 0.98 0.0002 79.7885
0.12 0.98 0.0002 79.7885
0.13 0.99 0.0004 79.7885

Page 2
 Cpk

0.14 0.99 0.0005 79.7885

0.15 0.99 0.0008 79.7885
0.16 0.99 0.0012 79.7885
0.17 0.99 0.0017 79.7885
0.18 0.99 0.0024 79.7885
0.19 0.99 0.0035 79.7885
0.20 0.99 0.0050 79.7885
0.21 0.99 0.0071 79.7885
0.22 0.99 0.0100 79.7885
0.23 0.99 0.0139 79.7885
0.24 0.99 0.0194 79.7885
0.25 0.99 0.0268 79.7885
0.26 0.99 0.0367 79.7885
0.27 0.99 0.0501 79.7885
0.28 0.99 0.0679 79.7885
0.29 0.99 0.0915 79.7885
0.30 0.99 0.1224 79.7885
0.31 0.99 0.1627 79.7885
0.32 0.99 0.2149 79.7885
0.33 0.99 0.2821 79.7885
0.34 0.99 0.3679 79.7885
0.35 0.99 0.4768 79.7885
0.36 0.99 0.6140 79.7885
0.37 0.99 0.7855 79.7885
0.38 1.00 0.9986 79.7885
0.39 1.00 1.2613 79.7885
0.40 1.00 1.5831 79.7885
0.41 1.00 1.9742 79.7885
0.42 1.00 2.4463 79.7885
0.43 1.00 3.0119 79.7885
0.44 1.00 3.6847 79.7885
0.45 1.00 4.4789 79.7885
0.46 1.00 5.4096 79.7885
0.47 1.00 6.4921 79.7885
0.48 1.00 7.7414 79.7885
0.49 1.00 9.1722 79.7885
0.50 1.00 10.7982 79.7885
0.51 1.00 12.6313 79.7885
0.52 1.00 14.6814 79.7885
0.53 1.00 16.9553 79.7885
0.54 1.00 19.4565 79.7885
0.55 1.00 22.1842 79.7885
0.56 1.00 25.1329 79.7885
0.57 1.00 28.2920 79.7885
0.58 1.00 31.6450 79.7885
0.59 1.00 35.1695 79.7885
0.60 1.00 38.8372 79.7885
0.61 1.00 42.6138 79.7885
0.62 1.00 46.4594 79.7885
0.63 1.01 50.3289 79.7885

Page 3
 Cpk

0.64 1.01 54.1728 79.7885

0.65 1.01 57.9383 79.7885
0.66 1.01 61.5703 79.7885
0.67 1.01 65.0125 79.7885
0.68 1.01 68.2092 79.7885
0.69 1.01 71.1065 79.7885
0.70 1.01 73.6540 79.7885
0.71 1.01 75.8061 79.7885
0.72 1.01 77.5233 79.7885
0.73 1.01 78.7737 79.7885
0.74 1.01 79.5335 79.7885
0.75 1.01 79.7885 79.7885
0.76 1.01 79.5335 79.7885
0.77 1.01 78.7737 79.7885
0.78 1.01 77.5233 79.7885
0.79 1.01 75.8061 79.7885
0.80 1.01 73.6540 79.7885
0.81 1.01 71.1065 79.7885
0.82 1.01 68.2092 79.7885
0.83 1.01 65.0125 79.7885
0.84 1.01 61.5703 79.7885
0.85 1.01 57.9383 79.7885
0.86 1.01 54.1728 79.7885
0.87 1.01 50.3289 79.7885
0.88 1.02 46.4594 79.7885
0.89 1.02 42.6138 79.7885
0.90 1.02 38.8372 79.7885
0.91 1.02 35.1695 79.7885
0.92 1.02 31.6450 79.7885
0.93 1.02 28.2920 79.7885
0.94 1.02 25.1329 79.7885
0.95 1.02 22.1842 79.7885
0.96 1.02 19.4565 79.7885
0.97 1.02 16.9553 79.7885
0.98 1.02 14.6814 79.7885
0.99 1.02 12.6313 79.7885
1.00 1.02 10.7982 79.7885
1.01 1.02 9.1722 0.001
1.02 1.02 7.7414 0.001
1.03 1.02 6.4921 0.001
1.04 1.02 5.4096 0.001
1.05 1.02 4.4789 0.001
1.06 1.02 3.6847 0.001
1.07 1.02 3.0119 0.001
1.08 1.02 2.4463 0.001
1.09 1.02 1.9742 0.001
1.10 1.02 1.5831 0.001
1.11 1.02 1.2613 0.001
1.12 1.02 0.9986 0.001
1.13 1.03 0.7855 0.001

Page 4
 Cpk

1.14 1.03 0.6140 0.001

1.15 1.03 0.4768 0.001
1.16 1.03 0.3679 0.001
1.17 1.03 0.2821 0.001
1.18 1.03 0.2149 0.001
1.19 1.03 0.1627 0.001
1.20 1.03 0.1224 0.001
1.21 1.03 0.0915 0.001
1.22 1.03 0.0679 0.001
1.23 1.03 0.0501 0.001
1.24 1.03 0.0367 0.001
1.25 1.03 0.0268 0.001
1.26 1.03 0.0194 0.001
1.27 1.03 0.0139 0.001
1.28 1.03 0.0100 0.001
1.29 1.03 0.0071 0.001
1.30 1.03 0.0050 0.001
1.31 1.03 0.0035 0.001
1.32 1.03 0.0024 0.001
1.33 1.03 0.0017 0.001
1.34 1.03 0.0012 0.001
1.35 1.03 0.0008 0.001
1.36 1.03 0.0005 0.001
1.37 1.03 0.0004 0.001
1.38 1.04 0.0002 0.001
1.39 1.04 0.0002 0.001
1.40 1.04 0.0001 0.001
1.41 1.04 0.0001 0.001
1.42 1.04 0.0000 0.001
1.43 1.04 0.0000 0.001
1.44 1.04 0.0000 0.001
1.45 1.04 0.0000 0.001
1.46 1.04 0.0000 0.001
1.47 1.04 0.0000 0.001
1.48 1.04 0.0000 0.001
1.49 1.04 0.0000 0.001
1.50 1.04 0.0000 0.001

Page 5
 Cpk

(not centered)

Page 6
 XR-chart

XR-Charts for Controlling Process Variables Data

Process: Potato chip slicer Obs Mean

Control Variable: chip thickness 1 8.09
Measurement Unit: millimeters 2 7.63
3 11.07
Observations per Sample: 6 samples 4 12.97
Average Sample Mean: 10.00 millimeters 5 10.04
Average Sample Range: 8.00 millimeters 6 8.66
7 9.50
X-chart R-chart 8 13.77
Upper Control Limit: 13.87 16.03 millimeters 9 10.05
Lower Control Limit: 6.13 0.00 millimeters 10 9.25
11 9.51
12 10.65
13 10.52
X-chart 14 9.30
18.00 15 10.91
16.00 16 8.34
17 10.31
14.00
18 10.38
Sample Mean

12.00
19 9.97
10.00 20 9.46
8.00 21 9.15
6.00 22 9.90
4.00
23 11.23
24 10.42
2.00
25 10.88
0.00 26 10.63
1234567891111111111222222222233333333334444444444555555555566666666667777777777888888888899999999991
01234567890123456789012345678901Observation
23456789012345678901234567890123456789012345678901234567890
27 12.12
0 28 11.66
29 9.27
30 9.24
R-chart 31 10.06
20.00 32 9.67
18.00
33 8.65
34 9.97
16.00
35 9.34
14.00
Sample Range

36 9.76
12.00
37 11.04
10.00 38 10.05
8.00 39 11.27
6.00 40 9.82
4.00 41 11.10
2.00 42 11.43
0.00
1234567891111111111222222222233333333334444444444555555555566666666667777777777888888888899999999991
01234567890123456789012345678901Observation
23456789012345678901234567890123456789012345678901234567890
Page 7 0
 12.00

Sample R
10.00
8.00
6.00 XR-chart
4.00
2.00
0.00 43 9.02
1234567891111111111222222222233333333334444444444555555555566666666667777777777888888888899999999991 44 8.85
01234567890123456789012345678901Observation
23456789012345678901234567890123456789012345678901234567890 45 10.13
0
46 10.49
47 9.42
48 10.16
49 9.51
50 10.43
51 13.82
52 3.76
53 9.52
54 12.96
55 15.67
56 10.76
57 7.18
58 9.88
59 10.29
60 11.69
61 13.70
62 10.21
63 14.32
64 10.72
65 10.03
66 8.73
67 7.00
68 12.58
69 9.31
70 11.85
71 7.39
72 9.50
73 16.02
74 15.10
75 15.04
76 6.60
77 11.93
78 15.62
79 8.34
80 12.55
81 13.83
82 13.48
83 7.32
84 14.11
85 10.44
86 10.06
87 16.39
88 14.90
89 13.60
90 8.38
91 15.25
92 12.09

Page 8
XR-chart

93 10.22
94 11.81
95 9.37
96 13.29
97 13.53
98 9.08
99 12.21
100 8.22

Page 9
 XR-chart

Data Control Chart Factors

X-chart R-chart
Range LCL UCL LCL UCL n d(2) d(3) A(2)
8.11 6.1334 13.867 0 16.032 2 1.128 0.853 1.881
4.97 6.1334 13.867 0 16.032 3 1.693 0.888 1.023
9.24 6.1334 13.867 0 16.032 4 2.059 0.880 0.729
12.06 6.1334 13.867 0 16.032 5 2.326 0.864 0.577
4.98 6.1334 13.867 0 16.032 6 2.534 0.848 0.483
11.10 6.1334 13.867 0 16.032 7 2.704 0.833 0.419
8.29 6.1334 13.867 0 16.032 8 2.847 0.820 0.373
12.81 6.1334 13.867 0 16.032 9 2.970 0.808 0.337
8.42 6.1334 13.867 0 16.032 10 3.078 0.797 0.308
9.59 6.1334 13.867 0 16.032 11 3.173 0.787 0.285
11.59 6.1334 13.867 0 16.032 12 3.258 0.778 0.266
11.51 6.1334 13.867 0 16.032 16 3.532 0.750 0.212
11.78 6.1334 13.867 0 16.032 17 3.588 0.744 0.203
8.46 6.1334 13.867 0 16.032 18 3.640 0.739 0.194
5.64 6.1334 13.867 0 16.032 19 3.689 0.734 0.187
8.65 6.1334 13.867 0 16.032 20 3.735 0.729 0.180
11.64 6.1334 13.867 0 16.032 21 3.778 0.724 0.173
5.14 6.1334 13.867 0 16.032 22 3.819 0.720 0.167
8.60 6.1334 13.867 0 16.032 23 3.858 0.716 0.162
11.10 6.1334 13.867 0 16.032 24 3.895 0.712 0.157
5.87 6.1334 13.867 0 16.032 25 3.931 0.708 0.153
9.30 6.1334 13.867 0 16.032
7.10 6.1334 13.867 0 16.032
8.62 6.1334 13.867 0 16.032
7.47 6.1334 13.867 0 16.032
12.95 6.1334 13.867 0 16.032
7.31 6.1334 13.867 0 16.032
6.43 6.1334 13.867 0 16.032
5.70 6.1334 13.867 0 16.032
6.19 6.1334 13.867 0 16.032
8.86 6.1334 13.867 0 16.032
7.47 6.1334 13.867 0 16.032
8.96 6.1334 13.867 0 16.032
6.80 6.1334 13.867 0 16.032
9.89 6.1334 13.867 0 16.032
5.34 6.1334 13.867 0 16.032
3.39 6.1334 13.867 0 16.032
8.12 6.1334 13.867 0 16.032
8.34 6.1334 13.867 0 16.032
9.41 6.1334 13.867 0 16.032
8.95 6.1334 13.867 0 16.032
7.49 6.1334 13.867 0 16.032

Page 10
 XR-chart

3.85 6.1334 13.867 0 16.032

11.03 6.1334 13.867 0 16.032
7.10 6.1334 13.867 0 16.032
7.00 6.1334 13.867 0 16.032
11.09 6.1334 13.867 0 16.032
9.19 6.1334 13.867 0 16.032
3.84 6.1334 13.867 0 16.032
2.91 6.1334 13.867 0 16.032
3.25 6.1334 13.867 0 16.032
2.80 6.1334 13.867 0 16.032
15.86 6.1334 13.867 0 16.032
3.30 6.1334 13.867 0 16.032
7.88 6.1334 13.867 0 16.032
0.90 6.1334 13.867 0 16.032
9.85 6.1334 13.867 0 16.032
16.23 6.1334 13.867 0 16.032
7.59 6.1334 13.867 0 16.032
3.15 6.1334 13.867 0 16.032
3.54 6.1334 13.867 0 16.032
2.35 6.1334 13.867 0 16.032
17.88 6.1334 13.867 0 16.032
15.85 6.1334 13.867 0 16.032
6.46 6.1334 13.867 0 16.032
9.53 6.1334 13.867 0 16.032
4.11 6.1334 13.867 0 16.032
14.47 6.1334 13.867 0 16.032
13.81 6.1334 13.867 0 16.032
0.94 6.1334 13.867 0 16.032
6.88 6.1334 13.867 0 16.032
9.87 6.1334 13.867 0 16.032
18.70 6.1334 13.867 0 16.032
13.11 6.1334 13.867 0 16.032
5.53 6.1334 13.867 0 16.032
18.36 6.1334 13.867 0 16.032
8.65 6.1334 13.867 0 16.032
14.65 6.1334 13.867 0 16.032
16.08 6.1334 13.867 0 16.032
10.94 6.1334 13.867 0 16.032
10.54 6.1334 13.867 0 16.032
15.61 6.1334 13.867 0 16.032
4.71 6.1334 13.867 0 16.032
17.62 6.1334 13.867 0 16.032
4.03 6.1334 13.867 0 16.032
8.79 6.1334 13.867 0 16.032
0.93 6.1334 13.867 0 16.032
12.13 6.1334 13.867 0 16.032
4.42 6.1334 13.867 0 16.032
8.76 6.1334 13.867 0 16.032
12.34 6.1334 13.867 0 16.032
14.70 6.1334 13.867 0 16.032

Page 11
 XR-chart

6.75 6.1334 13.867 0 16.032

13.30 6.1334 13.867 0 16.032
6.97 6.1334 13.867 0 16.032
1.12 6.1334 13.867 0 16.032
10.65 6.1334 13.867 0 16.032
14.14 6.1334 13.867 0 16.032
17.99 6.1334 13.867 0 16.032
14.56 6.1334 13.867 0 16.032

Page 12
 XR-chart

D(3) D(4)
0.000 3.269
0.000 2.574
0.000 2.282
0.000 2.114
0.000 2.004
0.076 1.924
0.136 1.864
0.184 1.816
0.223 1.777
0.256 1.744
0.284 1.716
0.363 1.637
0.378 1.622
0.391 1.609
0.403 1.597
0.414 1.586
0.425 1.575
0.434 1.566
0.443 1.557
0.452 1.548
0.460 1.540

Page 13
 P-chart

P-Chart for Controlling Proportion Defective - fixed sample size Data

Proportion
Product: Potato Chips Obs Defective
Type of Defect: bad seals 1 0.09253
Unit of Measure: bags/case 2 0.10868
3 0.05035
Observations per Sample: 10 samples 4 0.08077
Average Proportion Defective: 0.05 5 0.06033
6 0.15734
P-Chart 7 0.06364
Upper Control Limit: 0.26 proportion defective 8 0.07007
Lower Control Limit: 0.00 proportion defective 9 0.14873
10 0.20329
11 0.07540
12 0.07513
Proportion Defective: p-chart 13 0.24734
14 0.14323
0.35000
15 0.22196
0.30000 16 0.13867
Proportion Defective

0.25000
17 0.11513
18 0.17660
0.20000 19 0.10341
0.15000 20 0.25693
21 0.09935
0.10000 22 0.10017
0.05000 23 0.12806
24 0.20086
0.00000
25 0.11924
1234567891111111111222222222233333333334444444444555555555566666666667777777777888888888899999999991
0123456789012345678901234567890Observation
123456789012345678901234567890123456789012345678901234567890 26 0.17768
0 27 0.13688
28 0.12675
29 0.22205
30 0.11072
31 0.12354
32 0.23591
33 0.07589
34 0.20914
35 0.10952
36 0.07291
37 0.23323
38 0.09593
39 0.02382
40 0.11771
41 0.06839
42 0.13516
43 0.14381
44 0.20993
45 0.13161
46 0.17808

Page 14
P-chart

47 0.16249
48 0.12605
49 0.14302
50 0.09709
51 0.33120
52 0.15042
53 0.12549
54 0.14107
55 0.21983
56 0.12608
57 0.10019
58 0.13875
59 0.07411
60 0.19570
61 0.15075
62 0.29414
63 0.11336
64 0.17203
65 0.14482
66 0.08999
67 0.14575
68 0.11608
69 0.18928
70 0.12980
71 0.12730
72 0.16084
73 0.11382
74 0.14107
75 0.20099
76 0.18023
77 0.09851
78 0.09579
79 0.13145
80 0.14101
81 0.11575
82 0.11159
83 0.10010
84 0.17852
85 0.19909
86 0.10481
87 0.16939
88 0.19420
89 0.13870
90 0.04071
91 0.17289
92 0.20765
93 0.15625
94 0.12332
95 0.05869
96 0.15604

Page 15
P-chart

97 0.08851
98 0.13906
99 0.08544
100 0.07672

Page 16
 P-chart

Data
p-chart
LCL UCL
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761

Page 17
 P-chart

0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761
0 0.256761

Page 18
 P-chart

0 0.256761
0 0.256761
0 0.256761
0 0.256761

Page 19
 C-chart

C-Chart for Defects per Unit Data

Count
Obs Defective
Product: Potato chip cooking oil 1 13
Type of Defect: particles of burned potato 2 1
Unit of Measure: quart 3 7
4 6
Mean Number Defects per Unit: 10.00 defects per quart 5 12
6 11
C-Chart 7 7
Upper Control Limit: 19.49 defects per quart 8 8
Lower Control Limit: 0.51 defects per quart 9 10
10 20
11 15
12 12
Defects per Unit: c-chart 13 5
14 0
25
15 11
20 16 7
Defects per Unit

17 14
15 18 1
19 8
10 20 1
21 12
5 22 2
23 18
0
24 13
1234567891111111111222222222233333333334444444444555555555566666666667777777777888888888899999999991
0123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890 25 2
Observation
0 26 11
27 12
28 7
29 13
30 2
31 11
32 13
33 6
34 10
35 10
36 5
37 4
38 4
39 11
40 16
41 8
42 11
43 10
44 2
45 10
46 12
47 14

Page 20
C-chart

48 11
49 12
50 10
51 12
52 9
53 4
54 11
55 4
56 0
57 12
58 7
59 0
60 9
61 11
62 5
63 13
64 19
65 17
66 21
67 11
68 13
69 9
70 3
71 10
72 13
73 0
74 10
75 3
76 2
77 14
78 14
79 7
80 10
81 7
82 12
83 5
84 12
85 4
86 12
87 13
88 18
89 7
90 19
91 3
92 13
93 8
94 5
95 8
96 1
97 6

Page 21
C-chart

98 10
99 10
100 11

Page 22
 C-chart

Data
p-chart
LCL UCL
0.513167 19.48683 10
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683

Page 23
 C-chart

0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683
0.513167 19.48683

Page 24
 C-chart

0.513167 19.48683
0.513167 19.48683
0.513167 19.48683

Page 25
 Example 1
Process Capability

ProcessChart
Control Capability.
for ProVenture Electronics manufactures a line of MP3 audio players.
One of the components manufactured by Venture and used in its players has a nominal
Instructions:
output voltage of 8.0 volts. Specifications allow for a variation of plus or minus 0.6
volts.
1. Clear
An data
analysis
in XR-chart
of currentspreadsheet
production shows that mean output voltage for the
component
2. Calculate
is sample
8.054 volts
meanswithX-bar
a standard
below deviation of 0.192 volts. Is the process
"capable:
3. Calculate
of producing
samples ranges
componentsR below
that meet specification? What fraction of
components
4. Calculatewill
average
fall outside
sample of mean
specification?
(mean ofWhat
X-barcan
) – enter
management
in XR-chart
do tospreadsheet
improve this
fraction?
5. Calculate average of range R-bar – enter in XR-chart spreadsheet
Control limits now established...
Instructions:
6. Enter new data in XR-chart spreadsheet and track
1. Enter upper and lower specification limits in Cpk spreadsheet
2. Enter mean and standard deviation of actual voltages
3. Read capability index number
4. Read percent outside of specification limits
 Example 3
Control Chart for Proportion Defective

Control Chart for Proportion

Pro Defective. Chic Clothing is an upscale mailorder
clothing company selling merchandise to successful business women. The company
Instructions:
sends out thousands of orders five days a week. In order to monitor the accuracy of its
order
1. Clear
fulfillment
data inprocess,
XR-chart 200
spreadsheet
orders are carefully checked every day for errors. Initial
data
2. Calculate
for 24 dayssample
is shown
meansbelow
X-bar
when
below
the order fulfillment process was thought to be
"in
3.control."
Calculate samples ranges R below
4. Calculate average sample mean (mean of X-bar ) – enter in XR-chart spreadsheet
Instructions:
5. Calculate average of range R-bar – enter in XR-chart spreadsheet
1. Clear data
Control
in P-chart
limits now
spreadsheet
established...
6. Calculate
2. Enter newfraction
data in defects
XR-chartbelow
spreadsheet and track
3. Calculate mean fraction defective -- enter in P-chart spreadsheet
4. Enter obserbations per sample in P-chart spreadsheet
Control limits now established...
3. Enter new data in P-chart spreadsheet and track

Initial Data New Data

Sample # Defects Fraction Sample # Defects
1 10 1 13
2 5 2 18
3 10 3 4
4 12 4 7
5 11 5 4
6 9 6 18
7 22 7 34
8 4 8 13
9 12 9 7
10 24 10 4
11 12 11 18
12 15 12 16
13 8 13 15
14 14 14 6
15 4 15 6
16 10 16 16
17 11 17 7
18 11 18 10
19 26 19 8
20 13 20 4
21 10 21 14
22 9 22 29
23 11 23 4
24 12 24 8
Mean: 25 10
26 19
27 20
28 8
29 10
30 2
31 16
32 14
33 11
34 18
35 5
36 16
37 12
38 11
39 8
40 4
41 8
42 13
43 12
44 8
45 4
46 35
47 5
48 12
49 17
50 5
51 24
52 10
53 14
54 3
55 4
56 18
57 14
58 26
59 9
60 4
61 14
62 14
63 12
64 7
65 2
66 16
67 16
68 11
69 6
70 9
71 6
72 16
73 24
74 8
75 6
 Example 4
Control Chart for Defective per Unit

Control Chart for Defective per Unit. Dave's is a restaurant chain that employs
independent evaluators to visit its restaurants as secret shoppers to the asses the
quality of service. The company evaluates restaurants in two categories, food quality,
and service (promptness, order accuracy, courtesy, friendliness, etc.) The evaluator
considers not only his/her order experiences, but also evaluations throughout the
restaurant. Following are the results of one evaluator's 20 visits to one particular
restaurant over a four month period. The data show the number of "defects" shown in
the service category.

Instructions:
1. Clear data in C-chart spreadsheet
2. Calculate mean number of defects below -- enter in C-chart spreadsheet
Control limits now established...
3. Enter new data in C-chart spreadsheet and track

Initial Data New Data

Sample # Defects Sample # Defects
1 4 1 9
2 6 2 10
3 10 3 16
4 3 4 6
5 6 5 4
6 7 6 6
7 8 7 13
8 5 8 5
9 2 9 4
10 5 10 3
11 9 11 3
12 4 12 12
13 3 13 10
14 4 14 7
15 13 15 6
16 9 16 4
17 10 17 4
18 11 18 7
19 15 19 4
20 12 20 3
Mean: 21 4
22 13
23 14
24 4
25 4
26 10
27 5
28 16
29 6
30 12
31 7
32 5
33 5
34 8
35 5
36 7
37 6
38 12
39 5
40 6
41 2
42 5
43 3
44 3
45 6
46 7
47 4
48 5
49 7
50 5
51 6
52 8
53 3
54 7
55 3
56 8
57 6
58 4
59 9
60 5
61 5
62 6
63 6
64 4
65 5
66 3
67 5
68 5
69 4
70 5
71 5
72 6
73 5
74 5
75 3
 Example 2
Control Charts for Continuous Variables

Control Charts for Continuous Variables. Resistors for electronic circuits are being
manufactured on a high-speed automated machine. The machine is set up to produce
a large run of resistors of 1,000 ohms each. To create a control chart to be used
throughout the run, 15 samples were taken with four resistors in each sample. Develop
X-bar and R charts and plot the values. From the charts, what comments can you
make
about the process?

Instructions:
1. Clear data in XR-chart spreadsheet
2. Calculate sample means X-bar below
3. Calculate samples ranges R below
4. Calculate average sample mean (mean of X-bar ) – enter in XR-chart spreadsheet
5. Calculate average of range R-bar – enter in XR-chart spreadsheet
Control limits now established...
6. Enter new data in XR-chart spreadsheet and track

Initial Data
Sample # Readings (in ohms) X-bar R
1 1010 991 985 986
2 995 996 1009 994
3 990 1003 1015 1008
4 1015 1020 1009 998
5 1013 1019 1005 993
6 994 1001 994 1005
7 989 992 982 1020
8 1001 986 996 996
9 1006 989 1005 1007
10 992 1007 1006 979
11 996 1006 997 989
12 1019 996 991 1011
13 981 991 989 1003
14 999 993 988 984
15 1013 1002 1005 992
Means:

New Data
Sample # Readings (in ohms)
1 998.49 992.77 1001.12 987.96
2 1003.05 1000.57 1016.15 1001.19
3 1008.29 982.09 997.52 1003.19
4 994.50 1009.35 1014.88 1007.96
5 992.71 996.19 1007.84 1015.35
6 981.52 989.77 975.61 1000.03
7 1006.48 1023.13 1005.08 1012.03
8 1009.91 1003.51 983.55 998.13
9 1001.57 994.43 991.74 989.16
10 1005.87 996.05 1005.79 974.41
11 1011.67 1000.61 991.28 996.57
12 1006.77 1009.62 995.56 986.39
13 999.70 997.03 1003.64 1002.25
14 999.16 987.16 984.18 1022.58
15 1006.49 991.90 992.85 1008.26
16 978.00 997.13 1000.88 974.80
17 1005.52 998.84 993.38 990.98
18 996.76 998.04 986.45 994.21
19 994.87 1006.69 1009.50 997.35
20 982.81 978.07 1003.57 994.55
21 988.11 1002.57 1000.58 1014.51
22 973.84 991.41 989.94 985.79
23 1001.03 985.67 996.59 1016.42
24 981.31 1005.89 995.72 984.91
25 1011.55 1000.71 996.39 1016.21
26 978.95 990.52 997.35 1002.02
27 1009.61 1011.46 984.41 1019.98
28 986.79 993.72 980.46 979.53
29 991.47 1003.85 1016.63 1013.06
30 981.58 981.02 995.41 996.28
31 1006.87 994.91 1004.43 1001.05
32 1016.19 991.04 1005.32 1003.75
33 1006.24 1005.40 992.83 996.97
34 1029.71 999.35 1006.78 999.98
35 999.37 1002.64 1005.04 1017.48
36 984.08 983.87 1017.35 985.10
37 1022.32 993.17 986.18 1000.96
38 1000.80 1013.38 989.32 989.43
39 1002.59 1003.20 1005.48 1006.67
40 1006.81 994.36 992.66 1004.65
41 994.07 994.12 993.71 1005.61
42 982.78 1006.37 982.98 991.07
43 981.94 1008.07 988.36 988.21
44 1007.17 1010.70 1003.20 997.19
45 1008.43 1007.93 998.83 997.28
46 1006.94 989.31 1010.94 993.19
47 973.22 989.73 1001.70 1003.89
48 994.14 1006.93 1024.82 993.57
49 992.94 990.43 988.95 1009.98
50 1013.03 996.87 1033.28 1017.66
51 968.01 998.21 1005.02 982.40
52 1029.58 1012.02 1004.48 998.27
53 1004.27 989.19 991.22 1003.50
54 1004.26 999.95 1007.31 988.34
55 1008.02 1016.35 993.23 1021.59
56 1009.91 1005.19 988.20 1032.65
57 1014.53 1028.93 1040.51 991.12
58 1010.02 1005.74 1006.76 1000.78
59 990.46 985.46 991.93 981.23
60 1041.56 1007.71 1037.21 995.69
61 1003.06 997.29 1001.75 1000.72
62 1001.58 982.89 1013.49 1006.43
63 1009.89 1016.33 992.85 1020.45
64 1006.14 1023.92 1016.08 979.36
65 998.66 1019.54 1026.30 975.10
66 988.63 1001.15 1013.26 1017.12
67 1020.23 1018.33 987.81 985.97
68 1005.66 993.27 1001.47 1022.96
69 996.37 1004.50 1033.79 1000.26
70 1005.81 984.47 1026.08 1011.47
71 1018.79 987.54 1011.47 934.59
72 993.61 1026.24 1026.39 1003.21
73 977.94 1022.89 1001.85 1010.63
74 1003.68 1005.90 1016.45 992.27
75 1022.02 1010.33 998.33 988.74