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  • Flow SS Intracity - 221130 - 144723

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    la tahzan
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    The document outlines the standard operating procedures for SS Intracity package delivery services. It details the process flow from a customer requesting pick up, to a courier picking up the package within 30 minutes, to delivery to the consignee within 90 minutes of pick up. In total, the estimated time for a full pick up and delivery is between 1 hour 45 minutes to 2 hours 45 minutes.

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    Flow SS Intracity_221130_144723

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    The document outlines the standard operating procedures for SS Intracity package delivery services. It details the process flow from a customer requesting pick up, to a courier picking up the package within 30 minutes, to delivery to the consignee within 90 minutes of pick up. In total, the estimated time for a full pick up and delivery is between 1 hour 45 minutes to 2 hours 45 minutes.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views3 pages

    Flow SS Intracity - 221130 - 144723

    Uploaded by

    la tahzan
    The document outlines the standard operating procedures for SS Intracity package delivery services. It details the process flow from a customer requesting pick up, to a courier picking up the package within 30 minutes, to delivery to the consignee within 90 minutes of pick up. In total, the estimated time for a full pick up and delivery is between 1 hour 45 minutes to 2 hours 45 minutes.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 3

    SS INTRACITY - FLOW 1

    Prosedur SS Intracity

    Customer Cash counter Customer Service Traffic Control Petugas Pick Up Consignee Admin

    Collection Order
    Sheet
    Start

    Menginformasik Menginformasik
    Prosedur Prosedur
    an penggunaan an ke petugas
    Walk in Request Pick Up di
    layanan SS di Pick Up SS untuk Menginformasik Data
    Customer for SS Pick Up ke Customer
    Cash Counter ke pick up di cust an data connote Connote
    service traffic maksimal
    Customer maks 30 menit
    control 15 menit
    Service setelah request

    Request Pick Up Membuat POD Entri data


    SS manual
    connote
    runsheet

    Menerima
    Proses kiriman dan Informasi
    Input POD di
    Delivery menandatangan POD melalui
    SMS sistem
    i POD

    Menginformasik Menginformasik
    an POD ke an POD ke
    Informasi admin via sms Shipper
    POD
    melalui
    SMS
    Pengembali
    POD Menerima dan
    an POD ke
    Filing POD
    admin

    End
    Phase
    SS INTRACITY – ESTIMATED TIME 2

    Estimated Time for Pick Up – Delivery

    15’
    30’ 60’
    Request Pick Up @ 105’/1 hours 45’
    Pick Up Customer Consignee = 165’/2 hours 45’
    60’ 90’
    15’

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