MEM System Administrator II

Stefanini EMEA is looking to add experienced, professional, and personable MEM

System Administrators to our growing team. This is a fantastic career opportunity for a
proactive, highly motivated individual. This position can be remote anywhere in
Romania.

Our new colleagues will be joining a 24x7 MEM Administration Team. This role operates
under 24x7 rotating shifts schedule with 8 hours shifts.

Responsibilities:
 Responsible for monitoring, support, and maintenance of Endpoint Management
solutions (ex. MS SCCM, Intune) and related IT infrastructures and technologies
for our customers;
 Ensure focus on coordination, collaboration, and communication to achieve
better synergies within Stefanini delivery teams and with customer IT teams;
 Ensure continuous and efficient operation of systems in scope through
troubleshooting, diagnosing, and resolving incidents along with handling of
routine maintenance activities;
 Collaborate with other Stefanini technical resources (SMEs, Engineering, etc.)
when needed in the completion of deliverables;
 Maintain a good understanding of upcoming changes (i.e. MS 'Evergreen'
concept) to in-scope solutions to facilitate organizational and user change
management;
 Understand and leverage new technologies, as required to support the customer
engagements.

Mandatory requirements:
 Experience in supporting large environments;
 Experience in Windows Client OS deployment, and troubleshooting;
 Experience in Microsoft System Center Configuration Manager operations:
 Application deployments and troubleshooting;
 Application packaging and deployments. Reporting and compliance monitoring;
 Any other Endpoint Management solution experience is a plus.
 Scripting experience using languages and environments such as CMD,
PowerShell, .NET, VB, etc.
 Knowledge of TCP/IP networking, switches, routers, firewalls, and protocols.
  Technical troubleshooting and debugging experience.
 Experience working with IT Service Management (ITSM) processes i.e., Incident
Management, Request Management, Change Management, etc.
 Experience working in ITSM platforms i.e., Service NOW, Microfocus, Remedy,
etc.
 Good proficiency in spoken and written English;
 Strong communication and listening skills;
 Availability for 24/7 shift rotation schedule 8 hours shifts and on-call during
weekends.

Preferable but not mandatory:

 Knowledge of Azure Intune and Virtual Desktop Infrastructure;
 ITIL Foundations certification.

Compensation and benefits:

We offer you not only a challenging and interesting workplace, but also a rewarding
work experience, with competitive compensation and benefits packages:

 Trainings: on-going training with current and emerging products and technologies;
 Career development: opportunity to grow within the team;
 Extra vacation days;
 Private Medical subscription;
 Flexible Benefits, including public transportation reimbursement and meal tickets,
sport & wellness, telecom & electronics, children & parents, holiday & culture,
tourism.